The U.S. Department of Labor estimates more than $1 billion is lost each year due to sexual harassment. |
If you would like more information on TargetSolutions’ training for sexual harassment prevention, please contact us at (800) 840-8048.
The U.S. Department of Labor estimates more than $1 billion is lost each year due to sexual harassment. |
If you would like more information on TargetSolutions’ training for sexual harassment prevention, please contact us at (800) 840-8048.
In addition to the Indiana Law Enforcement Academy, TargetSolutions’ online police training is accepted by the following organizations: Florida Division of Criminal Justice, Georgia POST, Indiana Law Enforcement Academy, Iowa Law Enforcement Academy, Louisiana POST, Missouri POST, Nevada POST, New Jersey Police Training Commission, New York State Division of Criminal Justice Service, North Dakota POST, Oklahoma Council on Law Enforcement Education and Training, and the Texas Commission on Law Enforcement.
Editor’s Note: This is the fourth tip from TargetSolutions’ special report, “Eight Great Tips for Training Your Crew,” a best practices guide. To view the entire report, please click here. |
Don’t Just Take Our Word for It: Please Click Here to Hear and Read What Fire Department Leaders Are Saying about TargetSolutions!
Has your department recently undergone an ISO review? Did TargetSolutions help your department achieve a better ISO score? Contact us today through e-mail and we’ll be in touch to feature you and your department in our next Department Spotlight.
This month’s top video inside Community Resources provides valuable training on how to properly utilize facemasks and respirators during influenza season. |
The story of how Kern County Fire Department utilizes TargetSolutions is like many others across the country. In some ways, however, it’s like no one else.
Today, the career department in Central California is a heavy-duty power user. With more than 600 employees regularly accessing the industry’s leading online fire training management system, it’s easy to understand how the large-scale department averages nearly 9,000 completed assignments each month on TargetSolutions.
But getting to this point wasn’t easy. In fact, the department’s success highlights how important training is to Kern County’s members, as well as how dedicated TargetSolutions is to delivering on its promises, says Battalion Chief Charles Truvillion.
During implementation in November of 2012, there were numerous information technology issues. There was also difficulty convincing the department’s more old-fashioned personnel to adapt to the change in training philosophy. It’s fair to say the initial set-up did not go as smoothly as most.
“We had some firewall issues that we really had to work out with TargetSolutions and our IT folks,” Truvillion said. “Once we got those kinks worked out, we moved forward and pushed out the program. It was a little rough out of the gate. It was new. Nobody was use to it. But two years later, everyone is embracing it and getting their work done. I think it’s a credit to the program.”
Without question, TargetSolutions is 100 percent committed to delivering world-class customer service, but if anyone deserves credit for Kern County Fire Department’s succes, it’s Truvillion and the rest of his crew, says TargetSolutions’ Regional Sales Manager Andrew Lynch.
“Charles and his team just showed so much dedication and effort to get this thing implemented; and now you look at how they’re using the platform, it’s really remarkable,” Lynch said.
Kern County Counts Every Hour of Online, Instructor-Led and Drill-Yard Training
While it’s true the path to implementation had some unique challenges, Kern County is now completely implemented and operating at full capacity. Truvillion is using TargetSolutions to track EMS recertification, ISO training hours, ARFF training, California’s Joint Apprentice Committee (JAC) reimbursements, and more.
“There are so many training mandates, the question I had before TargetSolutions was, ‘how am I going to capture all of this?’” Truvillion said.
“There is EMS, OSHA, ISO. And if it’s not documented, it didn’t happen. I knew we had to do something about it. It wasn’t that we weren’t doing all of the training before – we just weren’t capturing everything that we were doing.”
That’s what TargetSolutions has provided Truvillion and many other departments across the country – easy-to-use, web-based software for scheduling, delivering, tracking and reporting all types of training and compliance tasks.
“The fact that we can now capture everything, pull those records, document that training all from one online location is tremendous. Not only can I see what the firefighters are doing and what they need, they can see it, too.”
Charles Truvillion, Battalion Chief, Kern County Fire Department
Kern County Increases Training Productivity, Improves Response Times
With more than 8,000 square miles and 47 stations spread across county’s cities and unincorporated areas, completing training in an efficient, consistent manner was never easy. In the past, the department was forced to record training on DVDs, then send them out to all the different locations. Getting everyone on the same page with the same training at the same time was nearly impossible. Tracking it effectively was equally challenging.
Enter TargetSolutions. Not only has the convenient, online system simplified how training is delivered, but made it possible to keep personnel at the station ready for the next emergency, and not on the road burning up fuel while driving to and from the training facility.
“We now deliver pre-training; then, when guys get here, we run them through the drills and capture everything,” Truvillion said. “TargetSolutions has helped us bring everything together. In the past, we would bring people in for a multi-company drill, have a classroom session, go over the training, and conduct an exam manually. Then we would grade it manually. Now, we do the pre-work and some training and we just knocked an eight-hour drill into four hours.”
TargetSolutions Supports Training Management for Kern County
Truvillion credits TargetSolutions’ customer service team, especially Account Manager Kegan Konrady, for working diligently to ensure success and meet Kern County’s unique specifications. From implementing TargetSolutions’ one-of-a-kind ISO tracking application, to helping input training modules for ARFF, hazmat, and a litany of other training needs, Truvillion says TargetSolutions has delivered every step of the way.
“Where do I start?” Truvillion said when asked about TargetSolutions’ support. “Kegan has been great and helped us on so many things, and the help-line folks are great too. I’m truly surprised at what TargetSolutions is able to do. Everything we have asked of the system, it’s delivered. Whenever we call TargetSolutions, they work with us and say, ‘we can do that. We can make it happen.’”
If you have any questions about TargetSolutions’ online training management system, please contact us at (800) 840-8048. If you would like to view other department success stories, please click here.
Statistics show that of the 37.3 million illicit drug users aged 18 years or older in the United States, 25.9 million were employed either full or part time.
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If you have any questions about this course, or TargetSolutions’ online safety training catalog, please contact us at (800) 840-8048.
Statistics show a majority of accidents and injuries occur in the office environment. With that in mind, TargetSolutions has created an Office Safety training course featuring nine learning modules and a 10-question exam.
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California Assembly Bills 2053 and 1432 go into effect Jan. 1 and TargetSolutions is making updates to its coursework to comply with the new regulations.
To conform with AB 2053, which aims to prevent abusive conduct in the workplace, TargetSolutions has revised its Sexual Harassment for Supervisors training for clients in California. To fulfill AB 1432, which requires annual training of mandated reporters, TargetSolutions will release its updated Reporting Abuse, Neglect, and Exploitation of Children during the month of January.
“Whenever we see a major change in law or standard, affecting one of our courses, we ensure our material is up-to-date and compliant with these changes – ensuring they are timely and relevant for our clients,” said TargetSolutions’ Strategic Risk Management Business Unit Manager Kelly Zielinski.
CA AB 2053
This new law amends California’s sexual harassment training law, AB 1825, to include specific training and education on abusive conduct – often referred to as bullying. This mandatory biennial training is required for all supervisors working in an organization employing more than 50 individuals. To comply with AB 2053, TargetSolutions updated Sexual Harassment Awareness for Supervisors (California AB 1825), as well as Sexual Harassment Awareness for Supervisors (California AB 1825 – EDU), to meet the new requirements.
In addition to updating its web-based sexual harassment prevention training, TargetSolutions has uploaded a document to Community Resources summarizing the bill that can be attached to a course. Please search any of the following terms in Community Resources to locate the document: AB 1825, AB 2053, California, sexual harassment, bullying, workplace bullying, abusive conduct.
Note: If you completed this course after Oct. 21, the new amendment lesson was included in your training.
CA AB 1432
This new law requires school districts and other state educational institutions to annually train employees on their duties under the child abuse reporting laws. TargetSolutions will supplement its Reporting Abuse, Neglect, and Exploitation of Children course with information to comply with employees’ obligations under the Child Abuse and Neglect Reporting Act (CANRA).
CANRA requires all “mandated reporters,” basically any employee who has contact with children, to file a report with local law enforcement or county welfare departments whenever they witness or learn of abuse. In the past, CANRA did not require this training.
If you have any questions about TargetSolutions’ updates to comply with CA AB 2053 or CA AB 1432, please contact us at (800) 840-8048.