Technology with a Purpose

All posts by dustyn.borghi@targetsolutions.com

The Top 10 Online Training Courses for Law Enforcement

TargetSolutions’ comprehensive, online Law Enforcement training catalog features more than 240 courses and covers crucial lessons for law enforcement professionals. With a total of over 103,000 course completions, these online training modules are designed to enhance field knowledge, reduce risk and maintain safety.

To highlight some of the most highly utilized courses and important topics, here are the top 10 courses in the law enforcement training catalog based on the total number of completions over the years.

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Bloodborne Pathogens Safety Training for School Districts Covers OSHA’s Standards

TargetSolutions recently updated the audio in its Bloodborne Pathogens Safety course for school districts. The course features six learning modules and engaging interactions.

Utilized for its safety and preventive strategies across numerous industries, Bloodborne Pathogens Safety is far-and-away one of TargetSolutions’ most completed training courses.

The Occupational Safety & Health Administration’s (OSHA) standard on bloodborne pathogens requires that every work setting be examined to determine whether there is any potential for employee exposure to pathogens or other potentially infectious materials.

Likewise, injuries sustained from contaminated needles and other sharp objects have been associated with increased risk of disease from more than 20 infectious agents, including the human immunodeficiency virus (HIV) and the hepatitis B and C viruses.

Course Overview

TargetSolutions’ dynamic, video-driven, Bloodborne Pathogens Safety course explains the requirements for complying with OSHA’s standard and provides practical information on the various diseases and protection strategies associated with BBPs. Learners taking this training course are presented with practical information and protective strategies commonly associated with bloodborne pathogens they may encounter in the work field.

Course Objectives

Upon completing the six self-paced learning modules, learners will have a better understanding of the following:

  • What bloodborne pathogens are and how they are spread
  • OSHA’s requirements for protecting employees from infection
  • How to minimize exposure incidents
  • Procedures following an exposure incident

For more information on courses inside TargetSolutions’ online training catalog, please contact us at (800) 840-8048.

New Mandated Reporter Training Course Released for California

TargetSolutions has released a new course titled Mandated Reporter Training for California (EDU). This course complies with California’s Assembly Bill 1432 and features seven learning modules and a 10-question exam.

By law, all school district employees must report any suspected incidents of abuse, neglect, or exploitation of students. To ensure staff can continue to effectively recognize signs of abuse and respond appropriately, TargetSolutions has released a new course titled Child Abuse: Mandated Reporter Training for California (EDU) with new content specifically for the Golden State.

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Get to Know TargetSolutions’ Account Specialist Jessyca Altenbach

Originally hired as a Client Services Representative last August, Jessyca was recently promoted to Account Specialist. After graduating from Cal State San Marcos in 2015, Jessyca is now focused on assisting TargetSolutions’ clients with implementation and utilization.

“There are so many different personalities and stories within this office,” Jessyca said when asked about life at TargetSolutions. “On top of that I get to work with clients, who also come from all kinds of backgrounds. It’s very rewarding being able to build relationships with so many great people.”

When not in the office, Jessyca enjoys catching up on her favorite TV shows, baking, taking her Bengal cat, Dexter, for walks, and looking forward to prospective traveling opportunities. She’s already circled Portland, Ore. as her next target, she said.

Here is a recent Q-and-A to learn more about Jessyca:

What is your favorite food?

My hands down ultimate favorite food would be Italian; more specifically, lasagna with a side salad and breadsticks.

What are your three favorite movies and why?

Bridesmaids, Big Daddy, and Bad Boys. Why? Because those are the three movies that I can actually quote lines from, and that’s how I know I love them. Plus, old school Adam Sandler was the best.

Which bands/artists/genres of music do you listen to?

I bounce around with music. One day I might be listening to Michael Buble and Frank Sinatra, and the next day I have Jay-Z and Drake playing.

You just discovered the ability to time travel. Where would you go first and why?

Take me to 200 years from now. I’m very curious to see what life will be like for the generations coming up. We already have cars that can navigate themselves, and an Apple Watch can time travel to show you what’s coming up in your day. What else is going to be built, and how is that going to change the way we live our daily lives? 

You just won an all-expenses paid vacation to anywhere on the planet. Where are you going and why?

Bora Bora! I would need at least five cans of 100+ SPF so I don’t get burnt, but even if I did … it would be worth it. Between the crystal-clear water you can snorkel in and the gorgeous bungalows, it looks like paradise.  

What’s a saying or motto that you go by every day?

Whatever you do, make sure it makes you happy.

 

MSA Equipment Courses Now Available on TargetSolutions

New online training videos covering MSA Safety’s firefighter equipment are now available inside TargetSolutions’ online training management system.

TargetSolutions, a leading provider of online training management applications for public safety agencies, is excited to announce it has partnered with MSA Safety to deliver video training courses for MSA equipment.

MSA Safety Inc. is the global leader in the development, manufacturing and supply of safety products that protect people and facility infrastructures.

The following titles are now available inside TargetSolutions’ firefighter training platform:

  • MSA G1 SCBA Care & Use
  • MSA ALTAIR 4X Multigas Detector Care & Use
  • MSA ALTAIR 5X Multigas Detector Care & Use

Each course contains a 15 to 25 minute training video and a short quiz to test retention.

If you are a TargetSolutions client and would like to have these courses made available to you, please contact your account manager at (800) 840-8048.

TargetSolutions’ Confined Space Entry Training Course Undergoes Updates

TargetSolutions’ Confined Space Entry training course touches on hazard evaluation, personal protective equipment, and entry supervision.

TargetSolutions recently updated its Confined Space Entry training course with enhanced interactive content and multimedia. The 14-module course from the NFPA 1500 Series covers standards established by the Occupational Safety and Health Administration (OSHA), permit requirements, and hazard control.

Other courses in the NFPA 1500 series include Bloodborne Pathogens Safety, HAZMAT Spill Prevention & control, Hazard Communication, and four modules of Advanced HAZWOPER Awareness.

TargetSolutions’ Confined Space Entry Training course is a one hour course featuring a 10 question exam. After successfully completing this course, students will be able to:

  • Recognize a confined space and the hazards associated with confined space entry work.
  • Understand the respective roles and responsibilities of authorized entrants, attendants, entry supervisors, and rescue personnel.
  • Understand the elements of the confined space permit system.
  • Understand the equipment selection, calibration, use, and maintenance of specialized equipment and instrumentation necessary to identify and work within confined spaces.

This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year. This course is self‐paced online training. Review exercises and case studies reinforce the content, and students are evaluated with a multiple choice exam. Upon completion, students are prompted to submit a course evaluation.

To learn more about TargetSolutions’ NFPA training courses, please click here or contact us today.

TargetSolutions Presents Awards, Gives Thanks at Networking & Training Workshop

TargetSolutions hosted its annual Networking & Training Workshop on Feb. 2 during Firehouse World in San Diego. The event was highlighted by the presentation of three awards for clients.

SAN DIEGO – TargetSolutions hosts a special event each year during Firehouse World to thank clients for their valuable contributions. And each year, TargetSolutions has more and more reasons to express gratitude.

The opportunity to say thank you came Feb. 2 when account members packed the house atop the Marriott Gaslamp Quarter in downtown San Diego. Attendees mingled with TargetSolutions’ employees and networked with peers, as two fire agencies and one long-time platform manager were honored with prestigious awards.

Stuart Sprung of the Oceanside Fire Department (Calif.) was given the Helping Hand Award, presented each year to someone who goes above and beyond to help TargetSolutions improve its fire department training system. Two other agencies, West Metro Fire Protection District from Colorado and Tualatin Valley Fire & Rescue from Oregon, were recognized with the Vanguard and Technology Achievement Awards, respectively.

Attendees gathered to ask questions, learn tips and tricks, and offer platform suggestions.

“This is really all about you, the customers. We really want you to know we wouldn’t be here without you.”

Kegan Konrady, Regional Sales Manager

Here is a breakdown of the awards presented by TargetSolutions:

The Vanguard Award
West Metro Fire Protection District (Colo.) is a cutting-edge department constantly looking to maximize its training resources. After economic reasons led to a re-organization, the District was forced to find more efficient, cost-effective ways for managing training and compliance.

“It was out of necessity, really,” said Division Chief Dan Pfannenstiel. “We lost some people in training and we needed a new delivery model. That’s why we decided to blaze the trail with TargetSolutions.”

The District signed on with TargetSolutions in May of 2012 and has worked hard to exploit the platform’s capabilities and communicate those capabilities to other agencies in the area, making West Metro a clear choice for the Vanguard Award.

“West Metro is one of the most respected agencies in the Denver area and all of Colorado,” said TargetSolutions’ Regional Sales Director Phil Coons. “It’s a progressive agency that is looking to be at the forefront of innovation and that explains why they are experiencing such significant success utilizing the platform.”

The Technology Achievement Award
Tualatin Valley Fire & Rescue (Ore.) was not able to attend the event in San Diego, but was given the Technology Achievement Award. The Oregon-based department has shown remarkable ingenuity in its implementation of the system, said Coons.

Having signed on less than two years ago, the department has quickly mastered the platform’s capabilities and is continuously pushing the envelope to achieve departmental efficiencies.

“Tualatin fully grasps the concept of customization with the platform and is finding ways to make TargetSolutions work for the specific needs of the department,” said Coons.

The Helping Hand Award
Sprung, who serves as Oceanside’s Fire Training Specialist, was a slam dunk for the Helping Hand Award because he consistently works with TargetSolutions to improve the platform’s capabilities. Sprung takes time to provide feedback, troubleshoot issues, and work with his neighbors looking to make the most of TargetSolutions.

Regional Sales Manager Kegan Konrady (left) presents Oceanside’s Stuart Sprung with the Helping Hand Award. Please click here to watch video of Sprung receiving the award.

“This is a really nice gesture by TargetSolutions, but it’s really recognizing the work of all of us collectively who are trying to find training improvements,” said Sprung, who works closely with members of the North Zone, a group of fire departments in San Diego’s North County who collaborate to maximize TargetSolutions.

“We might all have common issues and we’re collectively working to find solutions,” said Sprung. “I think I was kind of designated as the (chief liaison) for TargetSolutions. The one thing I’ve always loved about TargetSolutions is it’s always looking for feedback. It’s always been responsive to ideas.”

About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions to manage training.

 

TargetSolutions Optimizes Two Online Training Courses for Water Professionals

TargetSolutions has made exciting upgrades to two courses in its online water and wastewater training catalog.

Two of TargetSolutions’ training courses for water industry professionals, Mathematics Basics and Maintenance on Pumps, Motors, and Circuits, have received major enhancements. The updates include a fresh design with newly optimized content, as well as activities that provide an interactive learning experience. Both courses are approved for recertification in select states.

“It has a new style, there are way more interactions. It was very static in nature prior to the revisions,” said TargetSolutions Director of Content Jeremy Lynch. “The content is all new.”

Special emphasis was placed on Mathematics Basics, which aims to engage the course-taker rather than tread along traditional textbook learning methods.

“I think what we’ve done to make them really attention-grabbing is the interactivity and the engagement,” said Multimedia Designer Paul Heresa. “They’re going to sit down and read and actually click-through interactions and attention-grabbing visuals. They’re going to consume and remember the information going forward.”

Please click here to learn more about TargetSolutions’ online training for water and wastewater professionals.

 

Get to Know Your Account Manager: Julie Blosch

As one of TargetSolutions’ newest employees, account manager Julie Blosch has embraced her new position serving as an account manager for the Southeast region. After wearing multiple hats in her previous role, Julie landed at TargetSolutions in November of 2015 following a tip from fellow employee Debbie Pringle, and is now ready for the new challenges that await.

“The best part of my job so far has been meeting so many site administrators and starting to build those relationships,” said Julie. “It’s rewarding to get to work with so many brave men and women serving in public safety, so I only hope to make their jobs easier!”

A 2013 graduate of California State University San Marcos, Julie spends her free time enjoying sunny San Diego with a combination of hiking, camping, and photography.

Here is a recent Q-and-A to learn more about Julie:

What do you like to do in your spare time?
I have been focusing on planning more vacations to destinations that I haven’t been to before and that are not big, touristy areas. My love of camping only widens those opportunities, plus the photos that I get from the lesser-known beaches and early morning mountain hikes can’t begin to describe how beautiful it is here in California!

What is your favorite band/artist/genre of music?
Currently my playlist contains: Ed Sheeran, Sam Hunt, Kendrick Lamar, Rhianna…all genres. My trusty go-tos include Rascal Flatts, Adele, Ellie Goulding, and Blink (not to mention a little Bieber fever!).

Who is your hero or role model?
Although my mom is my absolute hero (love you, Mom!), one of my previous managers, Shannon, is the one person that stands out in my mind as a huge role model. She helped me become a better person through her support, friendship, and mentorship. Her demeanor and way of thinking is composed, open-minded, and solution-driven. I’d like to think she rubbed off on me a little.

If you were to be famous for something, what would it be?
Being in a pop group with my sisters!

What is a quote that you routinely live by?
Live in the moment.

Would you rather explore the deepest parts of the ocean or blast off into space? Why?
I’m fascinated with the ocean. It captures your attention daily when you’re living in San Diego. The ocean is vast and relatively unknown… plus I’m afraid of heights, so space seems scary.

 

Attendees Ask Questions, Receive Answers During Webinar on How to Track ISO Training Hours

The special webinar presentation provided an overview of the ISO’s fire department training requirements, best practices for tracking ISO training, and examples of other items that need to be tracked for compliance. Please click here to watch the webinar, which was presented in combination between TargetSolutions and the IAFC.

TargetSolutions and the International Association of Fire Chiefs (IAFC) recently teamed up to deliver a special webinar presentation, “How to Track Fire Department Training with a Purpose.”

Nearly 300 individuals registered for the webinar, which broke down how fire departments can effectively utilize technology to track training, specifically Insurance Services Office (ISO) requirements. Tim Riley, a retired chief and current Product Specialist for TargetSolutions, delivered the presentation.

While presenting an overview of TargetSolutions’ ISO tracking capabilities, Riley touched on key points, such as ISO’s general training requisites, how to meet those requisites, and perhaps most importantly, how to track training and compliance.

“(TargetSolutions) gives the individual a snapshot view, so they know exactly where they stand on meeting the ISO’s goals in a given year and what type training they lack. Now, you as a training officer can know the status of your people and what kind of training they need to meet the goals.”

Tim Riley, Product Specialist, TargetSolutions

In addition to ISO requirements, Riley also dived into the importance of adequately tracking OSHA training, Fire & EMS continuing education, career tracking, NIMS (National Incident Management System) training, and qualification training.

During the hour-long presentation, attendees had the opportunity to ask questions. Here is a collection of those questions:

Is electronic documentation all that is needed, or is there still a need for hard copies of records for ISO?
The electronic form has been accepted recently and that’s all that’s really needed. ISO, when it’s doing inspections now, sends you a form ahead of time. Most of the time when you get there you can have your reports run and printed out for the inspector.

Are chief officers required to maintain 192 hours for ISO?
If the chief officer is required to respond on a first alarm, such as the battalion chief or the district chief, yes. The fire chief, the deputy chief, those individuals who come out after the fact, they’re not required to meet the 192 because they’re not going to be in the hazard zone. That’s what you have to look at it. It’s who’s going to be in the hazard zone.

What is the definition of a “hazardous zone”?
My best definition is, are you going to be entering a structure that is on fire while the fire is still burning? The hazard has not been mitigated.

Are there any requirements for administrative staff who are firefighters?
If they are working online and they are responding to first alarms then they are required to meet the standards. The biggest question you have to ask yourself is “is this person going to be entering the hazard area?” If this person is going to enter the hazard area while the hazard exists then they have to meet the training requirements.

Does the ISO not accept EMS training?
Absolutely, that is correct. Even though it is 87 percent of the job, it’s not fire-related training and it’s not related to mitigation of the hazard.

Can a training facility also house a station crew or does it need to be a standalone?
The requirements do not say that it doesn’t have to be a standalone. It just has to be on two acres of property with a three-story tower and some kind of burn room or burn prop. It can include a fire station or it could be standalone.

Does ISO offer a handbook which details all these requirements, similar to an NFPA manual?
Yes, if you go to the ISO mitigation website you can print out the new schedule and all the training requirements appear on pages 37 and 38.

If you would like more information on TargetSolutions’ ISO tracking capabilities, please click here or contact us at (800) 840-8048.