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Testimonial Video: How TargetSolutions Helps Public Agencies Streamline Training


Agencies using TargetSolutions from across the country discussed eLearning best practices and the future of online training management during Vector Solutions’ 2017 Client Summit.

During the 2017 Vector Solutions client summit, clients from Vector Solutions brands came together to assess the changing dynamics of training and the future of eLearning for their agencies. Vector Solutions’ brands such as RedVector, TargetSolutions, LearnSmart and SafeSchools were all represented in this conversation and addressed the impact of online training on the crucial industries we serve.

In addition to group discussions, TargetSolutions clients from across the country were interviewed by our team about their experiences with TargetSolutions’ online training management platform. Coming from backgrounds in firefighting, training and administration, each client not only appreciated TargetSolutions’ robust course library, but also valued the ability to deliver, track and report all training types.

Division Chief of Training, Dan Pfannenstiel, highlighted the options to customize pre-training activities for the West Metro Fire Protection District’s hands-on training. Pfannenstiel praised TargetSolutions’ online activities as an “opportunity for us to help prime people for when they come down so that training is more valid and useful, and they get a chance, through customized content, to see it done right in our own environment.”

TargetSolutions has also enabled these agencies to streamline credentials and records management with a single, centralized location for important training data. Lynn Adgett, Program Assistant of City of Reno, discussed how TargetSolutions helped her team document training hours and track expiring licenses and certifications. She remarked, “we can now maintain (credentials) and we can stay on top of things”.

This year’s client summit engaged clients and learning experts in the conversation about eLearning best practices and the future of online training. Using their input, Vector Solutions then introduced new strategies to continue innovative training approaches that closely connect knowledge and performance for a safer, more effective workforce.

For more TargetSolutions training testimonials, please click here.

Federal Grant Program Allows Fire Departments to Seek Out New Training Opportunities

Assistance to Firefighters Grant Program

The Federal Emergency Management Agency is now accepting applications for the annual Assistance to Firefighters Grant Program. Up to 2,500 grants will be awarded in 2018 for first responders in need of equipment, training, or other essential resources to their mission.

Fire departments experiencing budgetary hardships have an opportunity to infuse their organizations with new life through a federally funded grant program. The Assistance to Firefighters Grant Program offers aid to first responders to obtain critically needed equipment, protective gear, emergency vehicles, training, and other necessary resources to achieve their department’s mission.

The grants are broken down into sub-categories designed to help organizations seeking aid with specific operational goals. The available grants are as follows:

  • Assistance to Firefighters Grants (AFG): Offers departments funding for critically needed resources to equip and train firefighters in operational efficiency and to support community resilience.
  • Staffing for Adequate Fire and Emergency Response Grants (SAFER): Provides funding to fire departments and volunteer firefighter interest organizations to help increase the number of trained “frontline” firefighters available in their communities.
  • Fire Prevention & Safety Grants (FP&S): Supports projects that enhance public safety and firefighters from fire and related hazards.

Developed in 2001 by the Federal Emergency Management Agency (FEMA), the mission of the program is to “strengthen national preparedness and resilience.” Focusing on eligible fire departments, non-affiliated emergency medical service (EMS) organizations, and State Fire Training Academies (SFTA), the program annually projects to award as many as 2,500 grants to approved organizations.

Award sizes are determined by the populations of the jurisdictions served. Applicants should be prepared to provide documentation and background information on their department’s specific needs and goals:

  • Organization and the Community Served: Discuss your organization and the special needs or hazards faced by your community and how they impact your department.
  • Financial Need: Why does your organization need financial assistance and what types of budgetary distress are you currently experiencing?
  • Project Description and Budget Justification: Explain some of your department’s projects and how they impact your budget.
  • Operations/Cost Benefit: How will a grant benefit your organization and impact your operational costs?
  • Statement of Effect: How will this grant positively impact your mission and the community your department serves?

Assistance to Firefighters Grant Program

For organizations that are seeking out new training opportunities, TargetSolutions offers an affordable all-in-one solution designed to streamline department training and records management. Schedule, track, and deliver award-winning firefighter and EMS continuing education anytime, anywhere. Utilized by more than 4,000 organizations nationwide, TargetSolutions is the undisputed leader in online training for the fire service.

The Assistance to Firefighters Grant Program is currently accepting applications. Restrictions apply. Please visit FEMA’s website for more information at: https://www.fema.gov/welcome-assistance-firefighters-grant-program

TargetSolutions’ EDU Course Catalog Receives Significant Enhancements

A 10-course bundle of school district training courses is just the beginning of what is going to be a complete overhaul of TargetSolutions’ EDU course catalog.

Exciting changes have arrived to TargetSolutions’ EDU course catalog. A freshly released 10-course bundle of brand new training courses offers a peek into the long-term plans to enhance our vast library of lessons for school districts. Produced with a healthy blend of audio and video, these courses offer instructor-led presentations, voiceover narration tracks, engaging graphics, and interactive multimedia for an immersive learning experience. With each course clocking in with a 30 to 90-minute runtime, this collection will cover a wide range of education topics designed to help schools meet their training needs.

Titles included in this new bundle of school district training are:

  • Managing Difficult Behaviors: Enables school staff to identify and provide positive correction techniques to various types of student misbehaviors.
  • Safe Use of Utility Carts: Features general information about utility carts including their features, safe operation, and proper maintenance.
  • Preventing Cyberbullying: Defines cyberbullying and discusses its prevalence and harmful side effects as well as what you can do to stop it.
  • Liability in Sports: Outlines the risks associated with physical activities, primarily sports, and how to ensure student safety.
  • Evacuating Students with Disabilities: Informs bus drivers and attendants who work with special needs students the basics of an effective evacuation policy and strategy.

When asked about the new direction of the EDU course catalog, TargetSolutions’ Content Manager Bryan Fitzgerald noted that this new bundle is just a glimpse into the future of the library:

“We have a comprehensive plan to completely overhaul the EDU catalog with more interactive lessons. 2018 is going to be a big year when it comes to training and school districts.”

Bryan Fitzgerald, Content Manager, TargetSolutions.

With these 10 new courses currently available, 2018 is already shaping up to be a productive year for enhancements and new releases. Upcoming releases will use a mix of narrated teaching, graphics, unique interactions and focused learning objectives to deliver a world-class training experience.

For more information about school district training, please contact TargetSolutions today at (800) 840-8048.   

New Webinar Explores Fundamentals of Fire Dynamics Training

fire dynamics training

A recently broadcast webinar focuses on the always-evolving essentials of fire dynamics training and how to prepare your cadre for such scenarios.

A new TargetSolutions-sponsored webinar delivered by Firehouse.com presents an overview of fire dynamics training and how it can benefit the fire service. Developing & Implementing a Comprehensive Fire Dynamics Training Program originally aired on December 5 and is currently available for streaming. Hosted by Fire Behavior Instructor Ian Bolton from the District of North Vancouver Fire and Rescue Services (British Columbia), the 80-minute webinar offers a rich selection of topics pertaining to fire dynamics training and how preparing for such instances can protect battalions everywhere.

Bolton defines fire dynamics training as “the study of how fires start, grow and spread.” Utilizing a collection of graphics, videos, charts, and other forms of multimedia, Bolton plows through the essentials of evolving fire behavior as it pertains to the fire service.

Emphasis is placed upon the importance of maintaining fire dynamics training through quality instruction. The problem, however, is that this type of training is still relatively new to the fire service. “We don’t need good instructors, we need great instructors,” said Bolton. “There’s not a lot of material out there that can help us train fire behavior and fire dynamics.”

Topics covered in this webinar include:

  • Fire Service Culture and the Diffusion of Innovation Theory
  • Legacy Fuel vs. Modern Fuel
  • Instructor Development
  • Fire Behavior Training
  • Modern Fire Environment
  • Health & Safety
  • Live Fire Training

Citing Robert De Niro’s arson-investigating character from the 1991 blockbuster Backdraft, Bolton certifies the notion that fires are always evolving due to the continuous advancement in the fuels that power them. “Fires move not because of physics but because it wants to,” said Bolton. “We use a lot of that language when we talk about fire as well.”fire dynamics training

“Fire does not respond based on greed, ideology, or hatred. Fire responds based on physical and chemical limitations that govern our world and the variables that influence it. Fire is very predictable when we can understand those pieces and gather information on the fireground.”

The importance of training and preparing for such events is stressed throughout the presentation, particularly when it comes to live fire training. As Bolton points out, it’s imperative that companies aren’t being set up for failure, hence the need to always review these fire dynamic fundamentals.

To learn more about fire dynamics training and how to implement a program for your department, please click the button above or click here to listen to the pre-recorded webinar.

For information about how TargetSolutions can help streamline your department’s training, please contact us today at (800) 840-8048.

TargetSolutions’ Top Enhancements of 2017

TargetSolutions’ top enhancements of 2017 have helped public agencies streamline training management and simplify compliance.

As 2017 comes to an end, TargetSolutions is highlighting our top 8 enhancements that helped streamline delivering training and ensuring compliance for agencies across the country. TargetSolutions spent this year prioritizing your feedback through surveys, user groups and other methods to develop valuable platform and content upgrades to simplify every aspect of training management.

TargetSolutions’ top enhancements and new features of 2017 include:

  1. NFPA 1410 Evolutions Series
  2. Accident Tracking System
  3. SDS Management System
  4. Event Management Upgrades
  5. Activities Builder Improvements
  6. Activity Upload to Credentials
  7. More Mobile-Friendly Updates
  8. Multiple Day Duration for Activities

NFPA 1410 Fireground Evolutions Series

The award-winning NFPA 1410 evolutions series was created through the collaboration of subject matter expert Paul Costello, Training Officer at Hillsborough County Fire Rescue, the St. Charles Fire Department and Pasco County Fire Rescue, and Vector Solutions representatives. Delivered in HD-quality videos, this series features detailed, step-by-step demonstrations of 14 fireground evolutions. In September, TargetSolutions was recognized by the Brand Hall Group Excellence in Learning Award and received silver honors in the “Best Use of Video for Learning” category.

Accident Tracking System

TargetSolutions’ new Accident Tracking system delivers an online tool for public entities to manage work-related accidents and injuries. The Accident Tracking system features simplified reporting, faster filing of accidents and intuitive data to help organizations respond sooner and prevent future risk through additional training.

SDS Management System

TargetSolutions’ new online SDS Management system helps agencies manage chemical and safety data sheets across their entire organizations. Virtual SDS collections improves compliance with important OSHA and GHS requirements by simplifying the maintenance and access to crucial chemical safety data information. Easily sort SDSs by location, print secondary labels and upload custom SDSs for a safer workforce.

Event Management Upgrades

Based on client feedback, TargetSolutions completely updated the Event Management application for seamless creation, scheduling and management of organizations’ events. New functionalities such as the addition of the Manage Events tab in the Administration section, greater search and sorting abilities, control of supervisory rights and easy event enrolment saves organizations time. Additionally, improved attendance reports allow platform managers to use an event’s attendee list to give credit for activities and generate more intuitive reports.

Activities Builder Improvements

TargetSolutions’ Activities Builder application was fully updated with mass management functionalities to edit, organize or archive multiple activities in just a few clicks. Activity pass through and file versioning streamline delivering an activity by allowing platform managers to assign it to users as it is created and automatically updating files in current activities as new versions are uploaded in the File Center.

Activity Upload to Credentials

Adding activities to credentials is now a painless process. Platform managers can add an activity to a credential as the activity is created – bypassing the Manage Credentials function. It’s simple to add as many activities as needed to develop custom credentials that cover all necessary topics for the subject.

Mobile-Friendly Updates

TargetSolutions’ online training catalog features thousands of mobile-compatible courses for public agencies. New platform upgrades make tracking compliance more mobile-friendly with easy uploading of pictures of licenses or certifications directly from a mobile device. This enhancement saves users time showing proof of completions by bypassing the desktop computer and File Center.

Multiple Day Duration for Activities

As some activities cannot be fully completed in a single day, activities can now be tracked over the course of multiple days. Users can leave a “paper trail” within an activity to allocate time spent completing it. Then, when all parts of the activity are done, a user can submit just one completion.

If you have questions about any of TargetSolutions’ top enhancements of 2017, please contact us today (800) 840-8048!

TargetSolutions Offers Complimentary Online Wildland Fire Training

After Recent Wildfires in California, TargetSolutions Delivers Valuable RT-130: Annual Refresher Training Series

SAN DIEGO, CA (December 21, 2017) – TargetSolutions, the leading provider of e-Learning applications for the fire service, is offering fire department personnel free access to its RT-130: Annual Wildland Fire Safety Refresher training series.

targetsolutions platform enhancementsThis year, wildfires have ravaged the state of California. In October, Northern California’s Napa, Lake, Sonoma, Mendocino and Butte counties faced extreme damage from wildfires that forced more than 20,000 people to evacuate and burned more than 245,000 acres, according to a CAL FIRE summary report.

Then, two months later in December in Southern California, strong Santa Ana winds caused devastating blazes from Ventura County, north of Los Angeles, to San Diego. Crews are still battling these fires, including the Thomas Fire, which is on pace to become the largest wildland fire in California history, according to CNN.

A recent projection by AccuWeather stated that damage from California’s 2017 wildfire season could reach more than $180 billion. In addition, there have been 45 fatalities reported and more than 200 non-fatal injuries due to these incidents.

Considering recent events, TargetSolutions is offering complimentary access to its special eight-hour online wildland fire training series. This engaging coursework, built for pre-training prior to hands-on training, is written to meet 2017’s annual updates. Recharged and retooled with the latest statistics and data, the RT-130: Annual Wildland Fire Safety Refresher is loaded with dynamic training content, including a large selection of video presentations.

“These fires in California have been devastating. An unthinkable amount of damage has been done across the state this year, and as we look toward 2018, we’re focused on helping increase awareness and prepare firefighters for the challenges they face when called into action. TargetSolutions’ RT-130: Annual Wildland Fire Safety Refresher training provides a tremendous overview of the fundamentals for wildland firefighting as well as critical hazards and safety strategies in wildland operations.”

Marc Scheipe, Executive Vice President, TargetSolutions

TargetSolutions’ online course catalog for fire departments features more than 450 hours of training, including the RT-130: Annual Wildland Fire Safety Refresher. Here is a breakdown of each module in the four-part series:

Module No. 1: An overview of recent issues and incidents in wildland firefighting as well as a review of the fundamentals of safety in wildland firefighting operations.

Module No. 2: An analysis of wildland fire behavior and strategies for predicting changes in behavior that could lead to hazardous conditions.

Module No. 3: Explores situational awareness and injury prevention in wildland fire operations.

Module No. 4: Discusses safety strategies to wildland fire operations.

If you would like more information about this limited time offer for TargetSolutions’ complimentary wildland fire training, please check online at http://info.targetsolutions.com/acton/media/29198/wildland-fire-training-2018 or call (800) 840-8046.

About TargetSolutions

TargetSolutions, a Vector Solutions brand, delivers award-winning, real-time training and record-keeping solutions to the fire services, emergency medical services, risk pools, cities and municipalities, law enforcement and public works industries. The company provides engaging, accredited online training courses, cutting-edge software applications, and dynamic performance management solutions to help make organizations safer, more capable, and more compliant. For more information, visit www.targetsolutions.com. Follow us on Twitter @TargetSolutions and on Facebook at: www.facebook.com/TargetSolutions.

About Vector Solutions

Vector Solutions, a leader in eLearning and performance support, provides award-winning SaaS solutions for the architecture, engineering, construction (AEC), industrial, facilities management, public safety, IT and education industries. Its brands, RedVector, TargetSolutions, and SafeSchools, deliver continuing education (CE), training, technology and performance management solutions using the latest innovations in learning and technology to create safer, more capable, more compliant organizations. Its extensive online and mobile learning library exceeds more than 5,000 courses written by 200 subject matter experts and reaches over 5 million professionals worldwide. The company was founded in 1999 and is headquartered in Tampa, Florida. For more information, visit www.vector-solutions.com. Follow us on twitter @VectorPerform and on Facebook at: www.facebook.com/VectorPerformance.

City of Reno Utilizes TargetSolutions to Track License and Credential Renewals

The City of Reno has utilized TargetSolutions since 2014 to streamline training management and oversee employee compliance.

Home to more than 235,000 residents, the City of Reno, Nev., has relied on TargetSolutions’ online training management system since 2014. TargetSolutions’ powerful record tracking tools and convenient LMS allows the City of Reno to ensure compliance across its city departments and streamline how employees fulfill their training.

Before TargetSolutions, the City of Reno only utilized traditional methods, such as Excel sheets, to document training hours. Without a centralized system for accessing and tracking training, paperwork for expiring licenses and certifications were difficult to manage.

City of Reno Program Assistant, Lynn Adgett, remarked TargetSolutions has helped in that respect. “We can now maintain (credentials) and we can stay on top of things,” she said.

In addition to better tracking compliance, TargetSolutions’ flexible, online training allows the City of Reno’s employees to renew credentials and earn training credit anytime, anywhere.

Adgett also praised the platform’s ability to upload videos and other outside training content and deliver it as an activity or credential to users. By adding external files to TargetSolutions, the City of Reno’s employees can easily revisit training procedures and policies to maximize effectiveness and safety while on the job.

For questions about TargetSolutions’ online training management system, please contact us today (800) 840-8048!

Get to Know TargetSolutions’ Account Manager: JD Medford

Coming from Dallas to San Diego, JD Medford recently joined the TargetSolutions team as an Account Manager. JD previously worked for Nixon, Inc. in the accounts receivable/credit management department. When he discovered the opportunity for account management at TargetSolutions, he knew he was the right person for the job.

Account Manager JD Medford

TargetSolutions’ New Account Manager JD Medford

After working at TargetSolutions for a couple months, JD came to admire the diversity of solutions he and his team can provide for clients. He is interested by TargetSolutions’ flexibility to customize users’ training experience and went on to explain, “we have a great platform that really helps make a difference.”

When asked what the best part of his new job was, JD expressed: “Everyone has been incredibly helpful and accommodating. I’m glad to come to work every morning, and it feels great to be part of a strong team.”

To learn more about JD check out this recent Q-and-A:

What is your favorite movie?

City of God directed by Fernando Meirelles and Kátia Lund

What are your top 2 favorite foods?

I love all Mexican food and my grandmother’s fried chicken

What was the last book you read?

Capital Without Borders

Describe your dream vacation?

I’d love to go hiking in the Appalachians.

Where is the last place you traveled?

We took a family vacation last August to Portland.

 

TargetSolutions Unveils New Bundle of OSHA Safety Training Courses

TargetSolutions has released 40 brand new OSHA safety training courses that collectively offer more than 35 hours of content designed to keep your organization safe and in compliance.

In response to an increased demand for general Occupational Safety and Health Administration (OSHA) training courses, TargetSolutions is announcing the release of 40 brand new additions to TargetSolutions’ OSHA catalog. This exciting new bundle, which is written to the federal standard, collectively amasses more than 35 hours of premium training content that features exclusive instructor-led video presentations, complete audio voiceover narration tracks, and engaging multimedia to provide an immersive learning experience.

Some of the titles in this bundle include:

  • General Industry Safety – Hearing Conservation
  • Walking and Working Surfaces
  • Legionella Prevention and Control
  • Incident Reporting and Investigation
  • Electrical and Arc Flash Hazards
  • OSHA Safety: Introduction to Powered Industrial Trucks
  • Occupational Safety Training: Introduction to Industrial Hygiene
  • And many, many more

“Over the past year we’ve received a number of customer requests for additional general OSHA safety training courses, so our Product and Content teams have worked diligently to make that a reality. Covering a range of safety and compliance topics, we believe this new bundle will satisfy the need for additional OSHA content.”

Jennifer Jones, Director of Product & User Experience, TargetSolutions

TargetSolutions’ OSHA safety training catalog now features more than 90 hours of interactive content that is designed to comply with federal and state regulatory agency training mandates. Complete all of your required OSHA compliance training courses online, eliminating the logistic issues inherent in traditional training methods.

Online OSHA safety training courses are available 24/7 and provide flexible learning that can save your organization time and money. In fact, TargetSolutions’ 10 most popular OSHA training courses for 2017 have amassed more than 160,000 total completions.

For more information on this new bundle of OSHA safety training, please contact us today at (800) 840-8048.

New Enhancements for Managing Training Attendance, Customizing Activities, Mass Managing Credentials

The latest round of updates to TargetSolutions’ online training management system include enhancements designed to improve highly-utilized features in Manage Events, Manage Credentials and Activities Builder. 

TargetSolutions is the industry leader in online training and records management not solely due to its comprehensive catalog and training tools, but also because of the continuous effort to fulfill your organization’s training needs. TargetSolutions prioritizes your feedback to develop impactful change with each platform enhancement. This latest round of updates improves highly-utilized features in Manage Events, Manage Credentials, and Activities Builder, focusing primarily on these new capabilities:

  • Managing event attendance records
  • Allowing multiple resources to be added to an activity
  • Mass manage user credential status changes

Managing Event Attendance Records

Managing events is streamlined with TargetSolutions' latest enhancements.

Managing events is streamlined with TargetSolutions’ latest enhancements.

Optimized functionalities in the Events application simplify managing training attendance and produce more intuitive records. In addition to new components that allow you to take attendance in your created event, these updates also offer the ability to directly access an attendance list.

From there, you have the options to use your generated attendance list to create an attendance record or record completions for an activity. Publishing such a record allows you to share attendance data for an event across the entire platform. The option to use the attendee list to record completions allows you to give users credit for an activity directly from the associated event.

New search functionalities also provide platform managers with greater flexibility when managing training attendance for specific events. Easily find the right event according to its creator, date or location.

Adding Multiple Resources

Enhancements in Activities Builder further customize activities with external files that aim to improve the learning experience. Multiple resources can now be added to activities in a single convenient Resource component. Additionally, instead of first uploading files to the File Center, you can add files to an activity directly from your computer (and select the option to add them to the File Center simultaneously).

Once multiple resources are added, you can edit the instructions and choose an e-signature option for each file.

Mass Managing User Credential Statuses

Mass activation or inactivation is another update in TargetSolutions’ push for mass management capabilities in just a few clicks.

Platform managers can easily update users’ statuses as active or inactive for renewed or completed credentials. The ability to change users’ statuses as a group saves time and improves organization when coordinating new or expired credentials. Once a user is marked inactive, it is easily reversible in the Inactive Users tab – and vice versa.

If you have any questions regarding TargetSolutions’ latest platform enhancements, please check out our help center or contact us today at (800) 840-8048!