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TargetSolutions’ NFPA 1410 Evolutions Training Series Honored with Prestigious Brandon Hall Award

TargetSolutions’ NFPA 1410 Evolutions training series has been honored with a Brandon Hall Group Excellence in Learning Award.

SAN DIEGO – TargetSolutions, the leading provider of e-Learning applications for the fire service, is proud to announce its NFPA 1410 Evolutions training series has been awarded the prestigious Brandon Hall Group Excellence in Learning Award, taking home Silver honors for the “Best Use of Video for Learning” category.

Commonly referred to as the “Academy Awards” by learning, talent and business executives, the Brandon Hall Group Excellence Awards Program debuted in 1994 as the first of its kind in the learning industry. Per Brandon Hall’s website, the Excellence Awards “recognize the best organizations that have successfully deployed programs, strategies, modalities, processes, systems, and tools that have achieved measurable results.”

Shot on location in St. Charles, Mo., and Land O’ Lakes, Fla., the production was aided with the full cooperation of the St. Charles Fire Department and Pasco County Fire Rescue to bring the series to life.

Vector Solutions, the parent company of TargetSolutions, assembled a team to storyboard the series, capture the drills on video, and then develop the 14-course training package that was formally released this past March. The final product is a series of stunning training courses driven by groundbreaking video demonstrations of the most commonly encountered fireground evolutions.

We asked some of the key players in the series’ development to reflect on the experience as well as what this award means:


NFPA 1410 EvolutionsPAUL COSTELLO, FF/EMT-P, SUBJECT MATTER EXPERT

Paul Costello wrote and directed the NFPA 1410 Evolutions series while also serving as an onscreen instructor for each of the 14 installments. “From the project onset I felt this was a unique angle on training that hadn’t been successfully accomplished before. Our team’s work brought multiple dimensions of learning to the student that hadn’t ever been attempted in the industry. The end product is a learning platform that transcends jurisdictions and is also a primer for the seasoned officer as well as a tight how-to for the newer firefighter in the agency.”


NFPA 1410 EvolutionsBRYAN FITZGERALD, CONTENT MANAGER

Bryan Fitzgerald, who led the charge in developing these courses in post-production, praised the level of teamwork that was displayed to make this project a reality. “It’s excellent to see a project that required so much teamwork be recognized for this award. From the courses’ author, to the videographers who filmed the footage, to the editors and graphic designers who created the content, the developers from the Harbinger Group, everyone involved in this massive undertaking always held their work to the highest standards. This resulted in some of the most outstanding courses TargetSolutions has ever produced.”


NFPA 1410 EvolutionsGREG BALDWIN, MARKETING CONTENT SPECIALIST

Greg Baldwin was one of two videographers on location in St. Charles and is also credited with producing the TargetSolutions introductory fire logo in each of the 14 courses. “It’s humbling to see how our hard work is being recognized in the same category as globally known brands and companies. The field of competition really helps to put it all into perspective. Facebook took home a Bronze in the same category that the NFPA 1410 Evolutions took home a Silver.”

NFPA 1410 EvolutionsCHRIS ANDREWS, VIDEO PRODUCER

Chris Andrews was one of two videographers to capture the action on location and also edited the raw footage down to the bare essentials in post-production. “I feel like we had the perfect team out there and at the end of the day we put out a really good product that’s unmatched in the industry. It’s a great honor for our whole team to take home such a recognized and valuable award.”

NFPA 1410 EvolutionsJOHN HEINDEL, CONTENT DEVELOPER

John Heindel starred in post-production where he collected the edited catalog of video and images and developed a bulk of the courses in the series. “It’s encouraging to receive recognition for the NFPA 1410 course series, as it proves how effort, dedication, and teamwork lead to a successful product. These courses fuse evolution demonstrations with real-world scenarios, keeping today’s firefighters prepared, and it’s an honor to have participated in a project of such scope and magnitude.”

NFPA 1410 EvolutionsMICHAEL SCHREINER, SENIOR DIRECTOR OF CONTENT

Michael Schreiner helped organize and oversee the entire production. He was also on location to capture the beautiful overhead drone shots seen in the courses. “One of the major advantages of combining our companies is the integration of the strong competencies each company brings to the table. Our TargetSolutions and RedVector content teams brought video production expertise that was filmed in creative ways like the firefighter industry has never seen.  Leveraging the strengths of both teams, paired with the additional subject matter expertise and actors from the St. Charles Fire Department made for the perfect blend of content and innovative video production.”

For more information about our award-winning NFPA 1410 Evolutions training series, please contact TargetSolutions today at (800) 840-8046.

New Water Industry Aquifer Remediation Training Course Offers Groundwater Remediation Techniques


TargetSolutions’ all-new training course, Water Industry Aquifer Remediation, covers best industry practices for identifying aquifer contamination and applying effective groundwater remediation techniques.

Groundwater is an easily accessible and important source of potable water for communities. In fact, approximately 40% of the world’s drinking water is drawn from underground sources such as wells. While this is convenient, the accessibility of groundwater also leaves it susceptible to natural and man-made contaminants.

TargetSolutions’ brand-new course, Water Industry Aquifer Remediation, identifies the types of threats to safe groundwater sources and provides groundwater remediation techniques for effective cleanup. Authored by subject matter expert Alfredo Cely, P.E., MSEM, this course offers practical information and useful strategies thanks to his 14 years of professional experience in transportation, water resources, land development and aviation.

By the end of this course, learners will be able to:

  • List and describe the six main categories of groundwater contamination sources
  • Identify the three principal remediation goals for the restoration of groundwater aquifers to safeguard the health, safety and welfare of the public
  • Define the three general strategies used for cleanup and remediation of groundwater aquifers

Aquifer Remediation is divided into three video-driven lessons. For a more immersive learning experience, students are guided by audio narration and engaging text and images. Once the course is completed, the learner’s knowledge of groundwater remediation techniques is put to the test with a 10-question exam.

“This course extensively covers everything water industry personnel need to know about common sources of pollution and groundwater remediation techniques to restore water quality in compromised underground water resources. The instructor-led, video-based training is perfect for any engineer, architect, planner or contractor looking for best industry practices.”

Bryan Fitzgerald, Content Manager, TargetSolutions

A clear understanding of groundwater contamination and proper aquifer remediation methods are essential to minimizing risk of exposure and protecting the public’s well-being.

For questions about TargetSolutions’ new Water Industry Aquifer Remediation training course or any lessons in our Water and Wastewater catalog, please contact us today at (800) 840-8048!

 

Meet the Team: Get to Know Client Services Representative Jillian Conrad

Jillian Conrad

Jillian Conrad joined TargetSolutions’ Client Services team this past April.

Jillian Conrad was welcomed to the TargetSolutions team as a Client Services Representative this past April. Native to the San Diego area, Jillian grew up appreciating the city’s blissful weather, tasty Mexican food and vast dog-friendly beaches.

Prior to joining TargetSolutions, Jillian served as a Claims Specialist where she balanced tasks such as reviewing claims and communicating with clients and insurance companies. Her multitasking abilities and communication skills make her the perfect fit for the Client Services team.

After working at TargetSolutions for a few months, Jillian was asked what she enjoyed the most about her job: “I love the people I work with. TargetSolutions’ atmosphere is so welcoming and everyone is friendly!”

Get to know more about Jillian’s interests with this recent Q-and-A:

Favorite Movie?

The Labyrinth

Favorite Band/Artist?

All Country

If you could go anywhere, where would you visit?

Hawaii or Ireland

Favorite flavor of ice cream?

Mint Chip

Cats or dogs?

Both. I love all animals.

Describe your idea of a perfect weekend:

Relaxing with my dogs by the beach.

What is your favorite type of weather?

The mix of sunny and sometimes gloomy weather San Diego has.

Favorite food?

Mexican

Any pets?

Yes. I have two rescue dogs! One is a fat chihuahua and the other is a greyhound mix.

Fun fact about yourself:

I love dancing. I do line dancing 2-3 times a week!

TargetSolutions Boosts Offerings with New Course Accreditations

TargetSolutions has amassed a treasure trove of new course accreditations in 2017 for firefighters, paramedics, and public works employees. 

SAN DIEGO – Behind-the-scenes at TargetSolutions, we’re always working diligently to bring you the newest, freshest content available. To accomplish this, our team feverishly garners accreditations for brand new courses and aims to deliver new content and training packages as frequently as possible.

“TargetSolutions is committed to continuously growing its content, especially in regards to premium training content,” said Jennifer Jones, TargetSolutions’ Director of Product & User Experience. “The Product, Content, and Accreditation teams work in conjunction to develop these courses and get them accredited in as many states as possible.”

Here is an accumulated list of TargetSolutions’ 2017 new course accreditations, with more on the way:

For the fire service, 22 new courses comprising 27 hours of training content have been accredited so far in 2017. This includes 14 hours from our award-winning NFPA 1410 Evolutions series. The following lessons are now available through TargetSolutions:  

  • NFPA 1410 Evolution 1
  • NFPA 1410 Evolution 2
  • NFPA 1410 Evolution 3
  • NFPA 1410 Evolution 4
  • NFPA 1410 Evolution 5
  • NFPA 1410 Evolution 6
  • NFPA 1410 Evolution 7
  • NFPA 1410 Evolution 8
  • NFPA 1410 Evolution 9
  • NFPA 1410 Evolution 10
  • NFPA 1410 Evolution 11
  • NFPA 1410 Evolution 12
  • NFPA 1410 Evolution 13
  • NFPA 1410 Evolution 14
  • NFPA 1041 Part 1
  • NFPA 1041 Part 2
  • NFPA 1041 Part 3
  • Fire Service Health and Safety Part II
  • NFPA 1 & 101 Module 1
  • NFPA 1 & 101 Module 2
  • NFPA 1 & 101 Module 3
  • NFPA 1 & 101 Module 4

Five new courses comprising of five hours of training content for public works employees have been accredited thus far in 2017:

  • Lead Contamination of Public Water Systems
  • Rehabilitation of Water Distribution Systems: Current Technologies
  • Rehabilitation of Water Distribution Systems: Selecting Rehab Methods
  • Rehabilitation of Water Distribution Systems: Designing Renewal Projects
  • Water Industry Aquifer Remediation

For EMS, two hours of brand new training content accumulated from two courses has been accredited in 2017:

  • EMS Pediatric Airway Management
  • EMS Child Abuse: EMS Roles & Responsibilities

About TargetSolutions

TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 4,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges. For more information on TargetSolutions, check online at www.targetsolutions.com.

For any questions on our 2017 new course accreditations, please contact your account manager or give us a call at (800) 840-8048 today. 

Customer Feedback Leads to Usability Improvements, Platform Enhancements

enhancement request process for targetsolutions

TargetSolutions has released numerous enhancements in 2017 and more are on the way. Download this infographic to learn about the enhancement request process. 

TargetSolutions is striving to create the most user-friendly, intuitive training management system possible. That’s why customer feedback, delivered through the Enhancement Request form, is so valuable (download PDF to learn how the process works).

targetsolutions platform enhancementsSo far this year, TargetSolutions has knocked out nearly a dozen projects requested by customers. One of the most recent enhancements, the File Center Resource Wizard, improves usability by creating a bridge between three of the platform’s most powerful applications: the File Center, Activities Builder and Create New Assignments.

This new tool provides powerful functionality designed to reduce clicks, streamline processes, and improve feature interoperability.

Platform managers can now upload a file to the File Center, use the Resource Wizard to create an activity directly from the file upload tool, and either edit the activity in Activities Builder or assign it through Create New Assignment.

“This release was another step toward reducing clicks and streamlining processes,” said Senior Product Manager Misty Pratt. “With platform managers’ efficiency in mind, we’ve more closely aligned uploaded files, assignments, and activities with the new File Center Resource Wizard.”

Customer feedback is critical for continuously improving the platform. That’s why TargetSolutions employs an Enhancement Request process that allows the TargetSolutions team to capture details about specific applications, identify similar requests, and provide a foundation for decision-making on which features to build next.

TargetSolutions aims to release 4-8 enhancements per quarter, dependent on development scope and impact.  Several factors are considered when deciding which enhancements to build, including the number of requests for the feature, impact on client base, fit with current business model, and development impact.

“We value customer feedback and make every effort to use it to continually evolve our product. Through the Enhancement Request process, customers are able to help shape the future of TargetSolutions.”

Jennifer Jones, Director of Product & User Experience, TargetSolutions.

Listed below are the various projects requested by customers that were implemented in 2017 to boost overall efficiency:

California JAC Solution: Implemented the Reimbursement Status category that provides better visibility and prevents double-dipping.

Delete Self-Assigned Activity: Any assignment started through the Self Assign feature can be deleted from My Assignments.

Full SSL/TSL Solution: All clients will access the site through an SSL/TLS connection (meaning clients can access their site URL with https://).

Add Activity to Credential Topic from Activity Setting: New activity setting allows platform managers to add activities to credential topics when creating or editing activities.

File Center – Improved Search Functionality: A series of updates, including folder name searches, added search functionality to the enterprise tab of the child site, as well as the ability to view file breadcrumbs of search results.

Changed Downloaded File Names: Downloaded file name reflects the name of the file in TargetSolutions, rather than a string of letters.

Improved Enterprise/Child Representation for Files: Enterprise folders feature same permission structure that is available on child sites.

Mass Managing Activities: Eliminates cumbersome one-at-a-time updating for activities; allows platform managers to mass manage settings, mass archive, and mass delete.

Archiving Activities: Gives platform managers an alternative to deleting activities, allowing them to keep their activities organized without compromising completion reports.

Upload New File Versions: Allows platform managers to upload a new version of existing files in the File Center and automatically update any activities to which the file is attached without affecting previous completions of those activities.

Upgraded Events Manager: Usability tweaks and design overhaul including some added functionality.

Here are a couple of enhancements the TargetSolutions team is currently working on:

Activities Resource Component Upgrade: With a single resource component, you will be able to add multiple File Center files or files directly from your computer to activities. Instructional settings and e-signature options will be customizable per file. We will also be adding File Center search functionality to the component, as well as the ability to add files from your computer to File Center directly from the component.

Multiple Day Duration Component in Activities Builder: Adding this new component will allow a user to complete an activity one time and generate multiple completion records for multiple days. For instance, a user could opt to split a 40-hour course completion record equally over five days; a single submission creating five identical eight-hour completion records for the designated days.

enhancement request form

Click Here for Access to the Enhancement Request Form

For more information on TargetSolutions’ platform enhancements, please contact us today at (800) 840-8048.

TargetSolutions’ Top 6 Courses for National Preparedness Month 2017

To commemorate National Preparedness Month 2017, TargetSolutions has selected our Top 6 training courses to help organizations establish an emergency response plan. 

According to FEMA’s Citizen Preparedness Survey, less than one in three employed U.S. adults believe their workplace is proactive about emergency preparedness. As September is National Preparedness Month 2017, now is the time to develop an effective disaster response procedure to protect your organization.

Each week this month focuses on methods to build your emergency response plan:

Week 1 (September 1-9): Make a Plan for Yourself, Family and Friend

Week 2 (September 10-16): Plan to Help Your Neighbor and Community

Week 3 (September 17-23): Practice and Build Out Your Plans

Week 4 (September 24-30): Get Involved! Be a Part of Something Larger

To help organizations implement an emergency response plan, TargetSolutions has selected our Top 6 courses for National Preparedness Month 2017:

Building Evacuation and Emergencies provides building occupants with information about emergency response plans to ensure the safe, orderly and prompt evacuation of individuals.

Disaster Preparedness discusses how to plan for emergencies for all sectors of society – service providers, businesses, civic and volunteer groups, industry associations and neighborhood associations – and includes the responsibilities of law enforcement personnel in disaster preparedness and response.

Emergency Action Plan gives you a look at how to prepare an Emergency Action Plan for businesses and includes how to integrate required OSHA regulations into the plan.

Hazard Communication covers OSHA’s Hazard Communication Standard (HCS) National Preparedness Month 2017to ensure the communication of the dangers of the thousands of hazardous chemicals to workers and their employers. This includes a hazard communication program to get this information to their employees through labels on containers, SDSs, and training.

Emergency Response to Terrorism is an introductory guide for first responders who may be among the first to arrive at an incident of suspicious origin. It is intended to be a general introduction to the basic concepts for first-responder awareness at the scene of a potential terrorist incident.

NFPA 1021: Pre-Incident Planning recognizes that protecting a community from fires and other emergency incidents requires more than merely responding to the alarm. This course reviews the concept of pre-incident planning and discusses the primary elements of pre-incident planning, including gathering information (i.e., performing the property survey), recording that information, and using that information effectively.

While you can’t predict when disaster will strike, you can be ready for when it does. The goal of National Preparedness Month 2017 is to engage communities across the country to create emergency preparedness plans for the home, work, school, and places of worship. TargetSolutions’ comprehensive training catalog assists organizations in developing a disaster preparedness plan that reduces liability and potentially saves lives.

For questions about these training courses, or TargetSolutions’ online training catalog, please contact us today (800) 840-8048!

TargetSolutions Unveils Revamped Fleet Program Courses for Emergency Vehicle Operators

TargetSolutions has made rousing visual and engaging content updates to five selections in our Fleet Program specifically designed for emergency vehicle operators.

Five courses in our Fleet Program that are designed specifically with emergency vehicle operators in mind have been upgraded with exclusive visual and technical enhancements.  Presented in a video-driven, instructor-led format, these optimized courses feature exclusive video shot especially for this package with assistance from the Pleasant Grove Fire Department in Pleasant Grove, Utah. Students will be guided through these visually stunning lessons that include an assortment of video presentations, real-world video examples, and enticing multimedia to keep you focused and engaged.

As the calendar flipped to 2017, one of TargetSolutions’ goals was to modernize our versatile Fleet Program. This five-lesson bundle polishes off that New Year’s resolution by boosting the total number of 2017 Fleet Program course updates to twelve with more on the way.

“Our clients have been requesting these updates to our Fleet Program, and these upgrades in particular meet a growing need for engaging content for emergency vehicle operators. With TargetSolutions, your opinions are always heard.”

Bryan Fitzgerald, Content Manager, TargetSolutions

Courses in this bundle include:

Intersection Safety: Discusses the prevalence and impact of emergency vehicle-related collisions, injuries, and fatalities.

Distracted Driving: Examines the issue and offers solutions and prevention measures for avoiding accidents due to distracted driving.

Vehicle Inspection and Maintenance: Focuses on the responsibility of emergency vehicle operators to inspect their vehicles and maintain them in good working condition.

Emergency Vehicle Operations (Coming week of September 11th): Reviews the fundamentals of emergency vehicle driving using contemporary examples and statistics.

Legal Considerations for Emergency Vehicle Operators (Coming week of September 11th): Reviews legal aspects of emergency vehicle operations including appropriate vehicle procedures based upon federal, state, local, and organization regulations.

For more information on this course or any courses in our Fleet Program catalog, please contact TargetSolutions today at (800) 840-8048.

New Upgrades to Manage Events Application Simplify Event Planning for Public Entities


TargetSolutions makes continuous platform enhancements to improve the user experience. The latest upgrades streamline event planning for public entities.

TargetSolutions is the leading computer-based system for all facets of training management and your feedback is crucial in our efforts to improve the platform. The latest enhancements modernize the Events application with a more user-friendly design and greater functionality.

New upgrades to the Events application include the following:

• Manage Events in the Administration Section
• Search Bar and Sorting Functionality
• Supervisor Rights for Platform Managers for Event Management
• Improved Enrollment and Attendance Records

event planning for public entitiesMore Convenience for Platform Managers
Manage Events in the Administration section significantly improves the application’s usability for creating and organizing events. Now, rather than having to switch between the Home and Administration tab, administrators can oversee events from the same platform page they use to coordinate training courses and activities.

Greater Search and Sorting Capabilities
The new search bar and sorting functionality will save you time by simplifying navigation between current and past events. Users and platform managers can find a specific event by searching for its name or sorting the table values in the event list according to a category – such as a date or location.

Distribute Responsibility to Streamline Management
Supervisor rights grant event editing abilities to individuals, other than the original event creator. With access to these new rights, multiple platform managers can edit event details such as attendee enrollment, recording attendance and canceling an event. Enabling supervisor rights for several people distributes responsibility to streamline adjustments for easy event planning for public entities.

Using the new Event History, you can oversee these changes and track who edited information and when the edits were made.

Easily Access Event Registration Information
In addition to simplifying event creation, approving or denying attendee enrollment is now painless with the ability to approve or deny multiple attendees at once. This usability upgrade makes the enrollment approval functionality more practical and efficient.

Attendee information also provides valuable data for compliance purposes. Once at the event, training officers can take attendance and view the attendance record in My History and completions reports.

“Enhancements to TargetSolutions’ Events application make creating, managing and reporting events easier for organizing hands-on training or event planning for public entities. You can now manage all event communication and report attendance with TargetSolutions’ all-in-one training management system.”

Misty Pratt, Product Manager, TargetSolutions

For more information about the updated Events application, please visit TargetSolutions’ online Help System or contact us today at (800) 840-8048!

How Cities & Counties Benefit from Utilizing TargetSolutions’ Online Training System

Implementing an online training system for your city and county has never been easier with TargetSolutions’ powerful records management software. 

More than 4,000 public agencies across the country use TargetSolutions to streamline training compliance and manage valuable records. In doing so, organizations are experiencing massive benefits, including saving money, reducing claims and liability, and boosting employee efficiency and productivity.

If you’re still learning about what TargetSolutions does, here’s a recap: TargetSolutions is a learning management system (LMS) and a records management system (RMS). The innovative, easy-to-use online training system is built to handle the heavy workloads of training administrators and to consolidate the ever-turning kaleidoscope of records management into one centralized hub.

Fully customizable to your organization’s needs, TargetSolutions’ online training system prides itself on being a jack-of-all-trades/master-of-many solution. The reason is simple: TargetSolutions provides public entities with the technology to oversee compliance and individual agencies with the autonomy to manage their training programs.

Here’s a rundown of the benefits that TargetSolutions’ online training system has to offer:

SAVE TIME & IMPROVE EFFICIENCY

TargetSolutions allows your organization to operate more efficiently by automatically streamlining completion of training and compliance tasks so you don’t have to. With TargetSolutions you can unlock your organization’s full potential with a revolutionary recordkeeping application guaranteed to save you time and boost efficiency.

TargetSolutions’ fully customizable system allows you to deliver what you want when you want and allows you to easily disseminate organization-specific content including training videos, presentations, policies, and anything else that needs to be delivered and tracked. Rest easy with alerts, so licenses and other important renewals never expire unexpectedly. Whether it’s the license for a driver, an instructor, or an EMT, TargetSolutions won’t just track it but will send you notifications as the deadline approaches.

“It used to take days to compile and record training information for the month. Now, I can gather the same information in about five minutes.”

Kristopher Shrader, Deputy Chief, Martinsville Fire Department & EMS

ACHIEVE COMPLIANCE & INCREASE SAFETY

Struggling to achieve compliance is like locking your keys in your car. Can you imagine a situation where you can’t locate vital records that would allow your organization to meet compliance requirements? What would you do? It’s a helpless feeling. Fortunately, with TargetSolutions, roadside assistance will come in the form of powerful recordkeeping tools that will ensure your files are up-to-date and fully meet compliance requirements. Proceed with confidence knowing that whenever you need documentation, it will be there.

A compliant organization is a safe one, and TargetSolutions’ mission is to elevate both. With more than 1,000 online training courses for all types of government agencies, including fire departments, police departments, public works agencies, and school districts, TargetSolutions is your answer for a smarter strategy that alters unsafe behavior and provides a safe working environment. OSHA training, driver safety training, and HR courses are all available with a few clicks of the mouse.

“As new legislation develops, we need to be able to react and address the change in requirements and TargetSolutions has helped us do that.”

Suzanne Dillman, Member Services Manager, North Bay Schools Insurance Authority

SAVE MONEY & REDUCE RISK

TargetSolutions offers an armory of liability-reducing titles designed to minimize risk. The versatile online training system features more than 1,000 digital training courses, including popular risk-mitigating lessons like Bloodborne Pathogens Safety, General Office Ergonomics, and Slips, Trips, and Falls and much more. Studies show that a significant portion of all lost workday injuries and illnesses are job-related, making ergonomic education critical to a healthy and efficient workforce.

Echoing previous sentiments: a healthy workforce is a productive one. Claims, sick days, and health costs are reduced across the board when companies implement a wellness program. Establish organizational goals and create a customized combination of activities and courses to educate employees on a healthier lifestyle, then monitor weekly progress through electronic tracking reports.

“If we’re going to be working together on the emergency scene, we darn well better be training together. What TargetSolutions does is it allows us to train much more effectively and much more cost-efficiently.”

Rick Vogt, Deputy Chief, North Zone Training Group

IMPROVE PRODUCTIVITY & PERFORMANCE

Quality training is important to your bottom line. We get that. That’s why as the ultimate online training system, TargetSolutions is proven to educate employees, boost productivity, and enhance performance. Explore what the digital frontier can do for your organization with tools designed to simplify training and recordkeeping tasks while fully empowering your users.

Start employees on the right foot with an effective onboarding process that eliminates unnecessary paperwork and streamlines efforts while saving you valuable time and money. From the get-go, employees will enter a corridor of efficiency with policy reviews, resource reviews, orientation videos, and online training courses that specifically cater to new hires.

From there, TargetSolutions’ powerful recordkeeping software will serve as a virtual office administrator ready to handle any task, anytime, anywhere.

“TargetSolutions has given us the ability to quickly and effectively deliver training to the organization. The platform gives us the ability to automate employee registration, credentialing and recordkeeping.”

Oscar Ramirez, Safety and Security Specialist, Otay Water District

Simplify training with a round-the-clock solution that’s available 24/7 and mobile-ready. If you ever encounter an issue, TargetSolutions’ world-class support team is happy to answer any questions that may arise. This is the future of training. This is TargetSolutions.

To learn more about how TargetSolutions can elevate your city or county’s safety with an online training system, please contact us today at (800) 840-8048. 

TargetSolutions Sponsors New Webinar Highlighting the Traits of Effective Leadership

Fire Service Leadership

The new TargetSolutions-sponsored webinar “Step Up and Lead” features Deputy Chief Frank Viscuso discussing effective fire service leadership characteristics and how they can shape you and your employees for the better.

Packed with firsthand knowledge for capturing the essence of what makes a strong leader, the brand new TargetSolutions-sponsored webinar “Step Up and Lead” is one you don’t want to miss.

Presented by Deputy Chief Frank Viscuso of the Kearny (NJ) Fire Department, the 73-minute webinar dives into the fundamentals of effective leadership and demonstrates how to apply those characteristics to the fire service. Quality leadership extends beyond mere occupational titles and instead roots itself deep into twelve specific character attributes, which Viscuso outlines as the acronym L.E.A.D.E.R.S. T.E.A.C.H.: Loyal, Educated, Adaptable, Determined, Enthusiastic, Reliable, Selfless, Tough, Empathetic, Assertive, Courageous, Honorable.Fire Service Leadership

From there, Viscuso infuses the presentation with firsthand accounts of a career spanning 26 years which serves as his inspiration for developing future leaders. Leadership 101 doesn’t start with a digital thesaurus of proverbial terms and phrases; instead, it starts from within, where it takes a positive can-do approach and an open mind to sufficiently harness the proper growth and development of your battalion. A leader will find a way to make it happen and sometimes it’s as simple as creating something out of nothing.

“We have to have the mentality of finding a way or making one,” commented Viscuso. “If you can’t lead yourself then you’ll never lead other people.”

Adorned with engaging illustrations, Viscuso dissects each of the twelve characteristics as they pertain to the fire service leadership and life in general. Most importantly, strong leadership is about adapting to new situations and setting your people up for success.

“My strategy was to put the right person in the right position and get out of their way,” stated Viscuso. “There’s something to say about finding what people are good at and putting them in the right position so you can have the most effective, efficient team possible.”

Watch the “Step Up and Lead” presentation by clicking the “Watch Webinar” button above. For information about how TargetSolutions can help formulate a solid fire service leadership presence for your department, please contact us today at (800) 840-8046.