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Users Benefit from Streamlined Reporting with TargetSolutions

As healthcare providers approach the deadline for their recertification period, they can feel stressed as they wait for course completions reports. One service TargetSolutions provides is reporting completions so users can rest at ease knowing their hard work has been accounted for. But for users in some states, this cumbersome process can mean waiting two weeks or more to see the credit has been reported. To some firefighters and EMTs who are down to the wire with only a few weeks remaining to obtain those last credit hours, this is an incredible inconvenience.

Always looking for ways to better serve customers, TargetSolutions is able to streamline reporting of EMS course completions in the state of Florida. By implementing an application programming interface (API) solution, all Florida EMS course completions will now be submitted on a weekly basis, instead of the previous monthly basis. The API solution eliminates manual entry, which translates to faster, seamless reporting for our customers. TargetSolutions will continue to investigate other states for opportunities to utilize API reporting.

Accessing Printing Course Certificates is Easy with TargetSolutions

TargetSolutions delivers a reliable and effective way to complete courses. After completion, a Certificate of Completion is made available for your review. You can print the certificate at any time you would like.

TargetSolutions is required by law to keep a record of your training. You can use the My History page inside the TargetSolutions platform to view a list of previously completed curriculum. You can review the material, or access your Course Completion Certificates, by following four simple steps:

1. Login to your TargetSolutions account
2. Click on My History on the left-hand side of the page
3. Click on the Certificate icon for the course, located under Details
4. Click on View or Print to complete the desired action

TargetSolutions is easily accessible 24/7 wherever there is an Internet connection. Whether your organization, state, or college requests your certificate, you can print it anywhere, at any time.

TargetSolutions Takes Steps to Simplify Login Process for Users with Multiple Sites

Do you have more than one TargetSolutions account? We have a tool that will allow you to login from any of the sites with a single username and password, and quickly access whichever account you would like.

To make this happen, each of your accounts needs to have been upgraded, meaning either your e-mail has been validated or you have verified that your username is unique system wide. Once that is completed, e-mail your account manager with the name of every site in which you have an account. Make sure to designate which site will be your primary account. The username and password used to access your primary site will become the only login information you will ever need to remember.

When the merge is finished, you can use your primary username and password to login from any of your sites. Use the menu in the upper left corner of the platform to switch between your accounts (see image below).

NFPA 1035 Provides Guidelines to Increase Skills of Fire Safety Educators

Blog by Sharon Gamache
NFPA’s Program Manager for High-Risk Outreach Programs

Whether you teach older adults, develop lesson plans for classroom visits, or prepare a Fire Prevention Week open house with interactive activities, it is always important to increase your skills and knowledge as a fire-safety educator. NFPA 1035 can help you accomplish that goal.

NFPA 1035 identifies the levels of professional performance required for public fire and life safety educators, public information officers and juvenile fire setter intervention specialists. According to the NFPAs website, it specifically identifies the job performance requirements (JPRs) necessary to perform as a public fire safety educator, a public information officer and a juvenile fire setter intervention specialist.

Please click here for an outline of what NFPA 1035 addresses.

Ernest Grant, committee chair for NFPA 1035, says that NFPA 1035 is the ultimate path toward professionalism in fire safety education. Becoming certified sets you apart from your peers, makes you a good example for others, and shows your commitment to the field. Taking this course or becoming certified can make your job easier.

Grant, who is First Chair of NFPA Board of Directors, believes the 1035 document serves as a guide for individuals or organizations that may be seeking to a have certification process in place.

“In North Carolina, we have adopted the 1035 guidelines as a part of our certification process, Grant said. Participants seeking certification must complete the three standards (Administration, Planning & Development and Education/Implementation) at each level in order to be certified as a level I, II or III Fire and Life Safety Educator.

To find out where you can get certified, contact your state, territory, or provincial fire service training office or the state, territory, or provincial fire marshal. You can also go to the North American Fire Training Directors website to find local trainers.

NFPA 1035, which is available online, is up for revision next year. If you would like to comment on the standard, fill out the online form or send an e-mail message to Ernest Grant (egrant@unch.unc.edu).

About the Author
Sharon Gamache is the program director for High-Risk Outreach Programs, Public Education Division of the National Fire Protection Association (NFPA) in Quincy, Mass. She develops and implements fire and life safety programs targeted to those at highest risk to fire deaths and injuries.

Activities Builder Helps Organizations Deliver Custom Content, Track Training Hours

TargetSolutions is committed to providing our clients with tools to make training a comprehensive and seamless process. We firmly believe that effective communication is the key to achieving this goal. One tool that enables stronger communication is the Activities Builder.

Activities Builder is one of our most popular applications because it allows organizations to deliver custom content and track training hours. Working in conjunction with the File Center and the Community Resources page, administrators can incorporate custom content such as instructional or inspirational videos, organization-specific content, policies and SOGs into training assignments.

Administrators can then ensure user accountability through e-signatures and activity validation options. A visit to the Generate Reports application will allow administrators to track the training through reports, providing them with a paperless-paper trail.

If you are still learning the ropes of how to better incorporate activities into your training program and have any questions for TargetSolutions, please check the Help section inside the platform and search “Activities Builder.” And don’t hesitate to contact your account manager. We are here to help you make the most out of your TargetSolutions platform. We can be reached at 800.840.8048.

TargetSolutions Is Updating Health and Safety Courses to Meet New GHS Standard

The Globally Harmonized System (GHS) of Classification and Labeling of Chemicals is a worldwide initiative to promote standard criteria for classifying chemicals according to their health, physical and environmental hazards.

It was developed by the United Nations because systems already in place worldwide create multiple classifications and inconsistent protection for those potentially exposed to the chemicals, as well as creating extensive regulatory burdens on companies producing chemicals.

The GHS itself is not a regulation or a standard. It is simply a document that establishes agreed hazard classification and communication provisions with information on how to apply the system.

The GHS uses pictograms, hazard statements, and the signal words “Danger” and “Warning” to communicate hazard information on product labels and safety data sheets in a logical and comprehensive way. The primary goal of GHS is better protection of human health and the environment by providing chemical users and handlers with enhanced and consistent information on chemical hazards.

While updating the TargetSolutions library to the new hazard classification system will be a large task, it will affect 26 of our courses, we understand the importance and are in the process of making the changes. The updates to our health and safety training courses, including Right to Know (Hazard Communication), Advanced HAZWOPER Awareness, HAZMAT Spill and Prevention and Control, and HAZMAT Transporation, are scheduled to be completed in 2013.

For more information on the GHS, please visit its website.

Please Join TargetSolutions and Donate to Victims of Hurricane Sandy

It has been more than a week since tragedy struck our country. As Hurricane Sandy ripped through our coastline, it stopped at nothing, flooding the streets of businesses, neighborhoods, and communities.

Despite preparations, no one and nothing was left untouched by this vicious storm. With those affected spanning from Vermont to Virginia, many were left in ruins – especially those hit hardest in New Jersey and New York. With homes and businesses completely leveled, many were left exhausted and hungry.

The aftermath of this disaster has tested our country’s brave first responders and everyone from coast-to-coast owes them a debt of gratitude for stepping up during these challenging times.

Here at TargetSolutions, our hearts go out to all who were and continue to be affected by this unimaginable disaster. Please help us in supporting the victims of this disaster by providing aid to those in grave need.

Workplace

‘Phenomenal’ Recordkeeping Tools Make Training Management Easier for Haines City Fire & Rescue

Like all fire departments, Haines City Fire & Rescue is looking to achieve total excellence in its daily operations. The department is continuously striving to improve so it can better serve the growing community of more than 38,000 citizens (during winter) in Haines City, Fla. With two stations and 30 personnel members – doing more with less is a philosophy the department has learned to accept.

But in order for the department to reach its optimum efficiency, Capt. Kim Miller must ensure each individual is properly trained and that all of the departments records are up to date and well organized.

Maintaining an accurate training file for each individual without a powerful system like TargetSolutions hinders the efficiency of any department. Miller knows as well as anybody how difficult and time-consuming it is to manually track training records.

“In the past, I had to check with each individual daily to get their training information and manually enter it into a spreadsheet. The process was extremely time-consuming,” Miller said. “That method of tracking individual training also makes it difficult to ensure that the reports are completely accurate.”

The department needed a solution that would put an end to yesteryears time-consuming and outdated system of manual recordkeeping. With the implementation of TargetSolutions in 2010, Haines City Fire & Rescue found its answer – transforming a once inefficient process into one of the department’s greatest strengths.

“The recordkeeping is absolutely phenomenal,” said Miller. “The accuracy and simplicity of TargetSolutions is outstanding.”

Managing records has never been easier for Capt. Miller, who feels confident the utilization of TargetSolutions will enhance the departments ISO rating whenever its next audit is conducted. Miller has already seen the benefits TargetSolutions offers with an easy-to-use application for tracking training specifically created for ISO purposes.

“It will definitely improve our ISO rating,” Miller said. “It only takes 10 minutes to generate reports for every shift captain to let them know exactly what they need to do for ISO by the end of the year. The speed is amazing.”

Haines City Fire & Rescue is not only benefiting from TargetSolutions by efficiently managing records – it also extensively uses the platform and more than 250 hours of Fire and EMS recertification courses to provide online training for personnel.

“We get so much training,” said Miller. “We assign at least six TargetSolutions courses every month. I call it ‘free training’ because the records management aspect of the platform alone is worth the price. All of the training that comes with it is a bonus.”

About TargetSolutions
Founded in 1999, TargetSolutions is the leader in online training and records management for public entities. More than 2,000 organizations across the country use our technology to solve their training needs. We work hard every day to understand our clients’ challenges and deliver powerful tools that save time and money.

TargetSolutions Delivers Tools to Meet ARFF Requirements

Did you know with TargetSolutions you can track ARFF training data and hour accumulation, plus deliver the FAAs Aircraft Rescue and Fire Fighting Training DVD? TargetSolutions powerful training management system makes it possible by providing access to customizable activities on topics that have been recommended by the FAA.

In addition, previously complicated reports have been simplified so you can easily check the progression of hours for all ARFF personnel.

We really impressed the FAA with our training records, said Marc Sanangelo of Naples Fire Department in Florida. Someone with the FAA actually told one of our neighboring departments they may want to look at what Naples is doing to create quality records. That was a great compliment us and to TargetSolutions.

You can track training hour accumulation through TargetSolutions Manage Credentials application. The credential will track training hours on all ARFF subjects. Then run reports to check the progression of hours for all ARFF personnel.

Controlling the Door During Fire Suppression Should Not Be Overlooked

Blog by Jason Hoevelmann
Deputy Chief/Fire Marshal with Sullivan Fire Protection District

We were the second truck on the scene for a fire in a neighboring jurisdiction. The first truck was training on the other side of the district, so it was only a few seconds ahead of us. It was a single family home with a basement. The first company reported heavy fire and smoke. They were pulling a pre-connect hose.

As we moved past the first engine we were directed to catch the plug. While grabbing a tool and moving toward the front door where the first company had already made entry, I noticed their attack line was flat and the front screen door was closed on top of it. They had no water.

This scenario is not uncommon. One quick remedy is to secure the front door open, which is what happened. There was no delay in getting the attack crew water. But attack teams need to ensure before making entry to control the doors that could impede our progress and egress.

Controlling the door has many applications in firefighting operations and can complicate our tactics and progress. It’s imperative that we maintain control of the doors at all times and understand how to do so. It’s not just during forcible entry that we must control these means of access; it’s during all firefighting operations. This task is paramount for our safety and victims who may be trapped.

Whether we are in a single family home or a high-rise apartment building, it’s important to use doors to our advantage. In many cases, it’s as easy as just closing the door for protection. In other instances, we need to prop doors open for the advancement of hose lines and paths of egress. It’s up to us to be familiar with the when and how.

During search operations, especially during VES, we must use the door as protection from heat, smoke and fire. While searching a room from the hallway or common area without a hose line, it’s appropriate to have one firefighter search the bedroom while one stays at the door. If the hallway becomes untenable, the firefighter can enter the room and shut the door.

For VES operations, the control of the door is a must. After sounding the floor and making entry from the outside, firefighters should close the door. This protects the firefighter and any victims who may be in the room. Rapidly changing conditions may cause the room to become untenable.

With the threat of wind-driven fires in buildings, especially high rises, controlling the door is critical. This can literally determine if you survive. Control of the door from the stairwell must be made to insure that superheated gases and windblown fire does not compromise the position in the stairwell. Failure to control the stairwell can result in the spread of smoke to upper floors, making fire suppression and search efforts difficult.

In addition, the fire room door should be controlled. Not controlling the door can compromise search efforts on the floor and can cause suppression crews to retreat from the blow torch like flames and heat. Severe conditions can cause serious injury or death in some of these fires. It should be noted that when conditions deteriorate in a wind driven fire, firefighters should never seek refuge in the unit across from the fire room. Instead, get into a unit adjacent to the fire unit on the same side of the building and control the door to that unit.

As important as it is to control the door by closing it, it is just as important to keep doors open to allow suppression crews a clear opening to quickly find and extinguish the fire. Back up crews need a clear path behind the attack team. Closing doors can cut off water and reduce pressure to attack lines, leaving the attack team vulnerable.

Control of the door may seem basic, but it’s a skill that is often overlooked. Even on the routine, single-family house fire, we need to control doors during suppression and search operations. All doors should be controlled on all fires, not only for advancing crews to get in, but for them to get out as well. That one door you open in the back of the house might be the one that saves a life.

As with all firefighting tactics, follow your local jurisdictions guidelines and operating procedures and train accordingly. The more you train on these skills, the more second nature they will become.

>> Blog was originally posted with TargetSolutions in February of 2011.

About the Author
Jason Hoevelmann is a Deputy Chief/Fire Marshal with the Sullivan Fire Protection District, a combination department. Hoevelmann is also a career firefighter/paramedic with the Florissant Valley Fire Protection District in North St. Louis County. His experience spans more than 20 years and he has been an instructor for more than 15 years.