Technology with a Purpose


Become a TargetSolutions Platform Expert with New TS Academy Webinar Series

TS Academy

TargetSolutions is excited to announce a brand new seven-part TS Academy webinar series designed to transform platform managers into experts of the system.

Created with the needs of clients in mind, TargetSolutions is proud to announce the upcoming TS Academy seven-part webinar series. The TS Academy is designed for training administrators and supervisors alike to master TargetSolutions’ basic functionalities with the goal of optimizing their organization’s day-to-day platform utilization.

Each weekly webinar will highlight different aspects of the training platform for a comprehensive overview; from managing user profiles to creating training plans for your organization. After completing the seven-week series, administrators will receive a certificate of completion.

“The TS Academy is a must for all platform managers who are looking to take their TargetSolutions program to the next level. The training series enables platform managers of all skill levels to become an expert.”

Amy Albanese, Senior Account Manager, TargetSolutions

Here’s a schedule and brief overview for each of the seven webinars:

Week 1 (September 12th) – Managing User Profiles: Leading off, the first installment will cover adding users, modifying user profiles, creating supervisors, defining categories, modifying organizational profiles and more.

Week 2 (September 19th) – Utilizing Resource Applications: The second presentation will explore how to use the File Center, Course Library, Bulletin Board and Community Resources.

Week 3 (September 26th) – Building Custom Activities: The third webinar will dive into how to create new custom activities and how to use them to track compliance-related tasks, offline instructor-led training, and much more.

Week 4 (October 3rd) – Managing Assignments: Section four will be a presentation on how to create, edit, validate, record, delete and deliver assignments through TargetSolutions.

Week 5 (October 10th) – Building Custom Credentials: Week 5 will illustrate how to create new credentials, who credentials are for, and why they are used.

Week 6 (October 17th) – Generating Reports: This chapter will cover the capabilities of TargetSolutions’ powerful Generate Reports application; giving platform managers more information on how to run various reports, including completions, incomplete assignments, credentials, etc.

Week 7 (October 24th) – Blueprint for Success: The seventh and final webinar will analyze best practices for planning your organization’s training, building learning-track templates, handling employee turnover and much more.

For questions about the TS Academy webinars, please contact us today (800) 840-8048!

Top 5 Fire Training Scenarios for the Effective Firefighter

Running specific fire training scenarios at your training complex will boost confidence, expand knowledge, and promote valuable teamwork when prepping your cadre for the real thing.

An ongoing debate endures over whether money buys championships, a concept that can be applied to many of life’s little nuances. But the reality is what good is having the best that money can buy if you’re not prepared to properly use it? The same could be said for a firefighter’s training program. Your training grounds may be packed with the most pristine resources available, but like a last-place ball club with a skyrocketing payroll, your gear is only as good as the plan you develop for using it.

Scenario-based training for firefighters is a must for preparing your battalion, executing successful operations, and saving lives. Paul Costello, FF/EMT-P and certified fire service instructor, recently sat down with us to discuss a few fire training scenarios that can help prepare your cadre for the real thing.

1) EMS Training: Commonly known as one of the Toxic Twins, hydrogen cyanide is a chemical compound found in most working fires that effectively blocks the body’s cells from accepting oxygen. Implementing EMS into your program is one of the most valuable types of fire training scenarios that will prepare your battalion for tackling chemical inhalation, injuries, burn wounds and more. Costello discusses this further while referencing cardiovascular incidents leading to line of duty deaths; “Cyanide and its other twin carbon monoxide become a cardiovascular drag. If you already have a degree of heart disease that you didn’t realize, now you’re suddenly further impairing it, which is one of the known triggers of these line of duty cardiac arrests that occur during or after a fire.”

2) SCBA & PPE: Complacency is an all too familiar foe when it comes to reviewing and mastering the basics. How to don your gear with speed, the rules of air management, knowing how much air your body expends, and when to remove yourself from a fire are all fundamental necessities that every firefighter must review with a degree of regularity. “Regardless of discipline, going back to the basics is imperative and the fundamental knowledge could use a boosting from time to time,” commented Costello.

3) Truck Company Operations: Truck company operations are vital to any firefighting effort. Aerials and master streams, operated by specialists called “truckies,” offer the opportunity to maintain strategic holds on building fires and provide incident command with succinct control of the flow path into the structure through their ventilation efforts. It comes down to skillset, orders from incident command, and not getting trigger happy with those 1,000 GPM master streams. Said Costello, “One alarm fire means you’re going to have X amount of engines, we’ll say three; a truck company, aerial or ladder, rescue, battalion chief or two, an air truck. Everything complements one another.”

4) Live Fire Training & Flashover Simulator: Whether it’s live fire evolutions in the tower, a burn room or a flashover simulator, all three scenarios serve the invaluable purpose of prepping firefighters for the real thing. Thermal dynamics, fire behavior, reading and controlling a fire are all beneficial for rookie firefighters and veterans alike. When structures start to burn at 1,100 degrees and you’re surrounded by super-heated gas, relying on your training could save your life. Relayed Costello, “What it does is prepare the firefighter for the behavioral nuances experienced inside a burning structure. Adult learners master by doing, actually seeing that things are improving or getting worse and if they’re getting worse, what can they do?”

5) Tower Training: Physical agility, simulated high-rise drills, and live fire evolutions are just a few of the training exercises that towers provide. Each building takes on its own personality and unique architecture in providing important training exercises to battalions across the country. The ultimate game changer, Costello praised tower training for its versatility and value; “For the average firefighter who isn’t part of a specialized team doing high angle rescue, it’s a confidence builder in trusting your equipment and team and the basics of why we do this type of safety training.”

TargetSolutions offers a variety of interactive online training courses of the aforementioned fire training scenarios, plus a plethora of other topics. Manage your entire department’s training, simplify ISO, and stay on top of EMS recertification all from one centralized hub. For more information, please contact us today at (800) 840-8048.

ABOFire Training ScenariosUT THE CONTRIBUTOR

Paul Costello is a veteran paramedic, firefighter, fire service instructor, and TargetSolutions subject matter expert who has assisted in the development of numerous fire-related training courses. He played a pivotal part in the direction and production of TargetSolutions’ 1410 Evolutions training bundle, a 14-course video-driven series that was shot on location with the St. Charles Fire Department in St. Charles, Missouri and Pasco County Fire Rescue in Land O’ Lakes, Florida.

TargetSolutions’ Top 6 Training Courses for School Districts to Prepare for the New Year

TargetSolutions’ Top 6 Back-to-School Training Courses aim to address the unique challenges that school districts will face for the upcoming 2017-18 school year. 

As the 2017-18 school year is right around the corner, the “Summer Slide” is not just a concern for students who forgot about school over their summer vacation. School staff also risk falling behind on back-to-school training.

TargetSolutions addresses these concerns by identifying the Top 6 training courses for school districts so they can assign annual mandated back-to-school training and get a head start on the new semester.

These Top 6 training courses for school districts were selected to address the unique challenges school staff will face on a regular basis. With frequent policy updates or new threats to the learning environment, such as cyberbullying, personnel must constantly refresh their training to be prepared.

Incorporating these key courses into your school’s back-to-school training will reduce liability and improve the safety of staff and students alike:

  • Mandated Reporter: Reporting Abuse, Neglect and Exploitation of Children: Demonstrates what do if you suspect a child is being abused.
  • Sexual Harassment Awareness: Provides strategies to deal with and prevent sexual harassment in the workplace.
  • Bloodborne Pathogens Safety: Provides practical information and prevention strategies associated with bloodborne pathogens.
  • Avoiding Slips, Trips and Falls: Helps recognition of fall hazards to prevent injury.
  • School Bullying: Focuses on programs to stop bullying and create a positive environment.
  • Youth Suicide Awareness and Prevention: Familiarizes staff with risk factors and warning signs for proper response and prevention measures for suicidal youth.

With all the back-to-school buzz and stress, these Top 6 training courses highlight essential topics for school staff. Using TargetSolutions, school districts can seamlessly deliver, track and report course completions for annual mandated training.

For any questions about TargetSolutions’ Top 6 training courses for school districts, please contact us today (800) 840-8048!

Watch Video to Learn Five of the Most Important Firefighter Training Strategies

It’s critical for every fire department to implement effective firefighter training strategies. Here are five critical strategies to help your department’s training be effective.

Saving lives, cost reduction, improved efficiency. All serve as the pinnacle goals of fire department training officers everywhere. But how do you get there? Where do you even begin when taking on the mammoth task of creating a firefighter training program?

The truth is there is no simple cut-and-dry solution, but there are options available. With that in mind, here are the top 5 requirements for an effective firefighter training program.

  • Implement a Learning Management System (LMS)
  • Custom Content Creation
  • Plan & Follow Through
  • Health & Wellness
  • Employ a Training Officer

To read the full story and learn more about these five requirements, please click here.

If you have any questions on how TargetSolutions can help your fire department achieve its training goals, please contact us today at (800) 840-8046.

Community Resources Delivers Vast Collection of Fire Department Training Resources

TargetSolutions’ Community Resources application contains a plethora of fire department training resources and allows users to easily access, utilize and share valuable tools with other community members. 

Are you looking for a training tool to present to your employees about how to improve functionality on the job? There’s a resource for that!

Community Resources is a versatile file-sharing application that allows users to share and download valuable training tools anytime, anywhere. With a rich arsenal of custom content and an encyclopedia of topics, community members are sure to be pleasantly surprised with what they find among the thousands of currently available resources inside TargetSolutions’ online depository.

The types of tools you’ll find in Community Resources’ robust library include:

  • Videos: Training demonstrations, tutorials, documentaries and everything in between.
  • Webinars: Includes a vast selection of presentations delivered from local organizations, industry websites, and TargetSolutions’ how-to webcasts.
  • Policies: Curious about a local policy? Interested in national training standards? Community Resources has it all.
  • Presentations: Maybe it’s a video, maybe it’s a webinar, or maybe it’s both. Upload, download, and integrate complete PowerPoint presentations with ease.
  • Links: Did you find something useful on another website? Do you think others will enjoy it? Upload it into Community Resources and share the wealth.

Easily download, modify, and assign shared resources with just a few clicks of the mouse. Import any resource into your organization’s File Center and modify if necessary before assigning to your employees through the Activities Builder. Be sure to rate resources so other community members can properly partake in the experience.

Some of the most viewed and highly rated pieces are promoted as a Resource of the Month and featured front-and-center on TargetSolutions’ website. Past monthly selections include a series of videos that focus on stress management for emergency responders, a visual demonstration of educating employees on back safety, and a video presentation of a firefighter suspected of alcohol abuse.

To see firsthand what types of fire department training resources are available, click the “Community Resources” tab inside TargetSolutions’ online training management system. If you have any questions, please contact us today at (800) 840-8048.  

Take Your ARFF Training to a Higher Level with TargetSolutions’ Firefighter Training System

TargetSolutions’ ready-made ARFF firefighter training solution features custom activities covering the FAA’s training DVD, as well as more than a dozen video-based training courses.

As we march through the height of fire season, it’s imperative that local crews are prepared on how to handle fire-related emergencies as they develop in and around airports. Whether the hazard is related to land, air or sea, maintaining a thorough working knowledge of aircraft rescue fundamentals can help to save lives. TargetSolutions’ Aircraft Rescue & Fire Fighting training solution provides a complete package of custom activities and engaging courses to satisfy your department’s mandated ARFF requirements.

The platform, equipped with unique training management functions and features to track compliance, delivers the Federal Aviation Administration’s training DVD through TargetSolutions’ powerful Activities Builder application. Complete with over a dozen lessons centered around emergency response, hazard mitigation, evacuation and rescue, this ready-made solution will efficiently and effectively meet annual FAA training regulations.

Titles of courses in this bundle include:

  • Adapting and Using Structural Equipment
  • Aircraft Cargo Hazards (Parts 1-2)
  • Aircraft Familiarization
  • Aircraft Rescue – Emergency Communications
  • Aircraft Rescue and Firefighting Ops
  • Application of Extinguishing Agents (Parts 1-4)
  • Aviation Incident Response/Crash Rescue Management
  • Command and Control of Aircraft Incidents
  • Emergency Aircraft Evacuation
  • Out of the Blue
  • Personnel Safety
  • Vehicle Rescue
  • Water Rescue

“TargetSolutions’ Aircraft Rescue Firefighting bundle covers a special category of firefighting. With a unique blend of courses and features, this bundle will help prepare local firefighters, ground crews, and anyone else who responds to fire events in or around airports.”

Misty Pratt, Senior Product Manager, TargetSolutions

For more information on TargetSolutions’ ARFF firefighter training solution or any other training found in our course library, please contact us today at 1-800-840-8048.

Activities Builder Upgraded with ‘Busy Training Officers in Mind’

TargetSolutions prioritizes client feedback to improve the training platform. The latest enhancements to the Activities Builder are implemented with busy training managers in mind.

TargetSolutions, the leading provider of online training management applications for public entities, recently implemented upgrades that will save agencies time when creating, delivering and organizing activities and files. The newest updates include:

  • Mass Management of Activities
  • Brand-New Archive Functionality
  • Activity Assignment Pass Through
  • File Versioning

Mass Management of Activities

To streamline managing imported and custom training activities, TargetSolutions has added new features to the Activities Builder. Mass management of activities allows you to edit and organize multiple activities from one location.

Using the brand-new drop-down menu, administrators can apply changes across various selected activities simultaneously. The drop-down also allows you to archive old activities from the platform as they become outdated and irrelevant. By doing so, training officers can better navigate their list of activities and spend less time sorting through outdated ones.

Other new aspects to the Activities page bypass the steps to preview and adjust your activities. The Preview and Settings icons show how an activity appears to users and to edit its category or requirements.

Brand-New Archive Functionality

The Archive is also an all-new feature that will improve your organization of activities. TargetSolutions’ Archive allows you to remove items from the main activities list and move them to a separate Archive area through the drop-down menu in Activities Builder. By doing so, platform managers will reduce clutter and user completions will still appear in reports to show compliance with requirements.Custom Training Activities

Activity Assignment Pass Through

To make building and delivering custom training activities easier, TargetSolutions’ Activity Assignment Pass Through function allows you to build your activity and immediately assign it to users. Streamlining these functionalities reduce the number of clicks it takes to ensure your training activities are up-to-date and ready to go for users.

File Versioning

Previously, updating policies or other files in the File Center required manual reattachment of the new file to activities. However, with File Versioning, updated documents in the File Center will automatically be replaced in any activity to which that file is attached. This assists you in updating custom training activities and encourages departments to stay up-to-date on policy and procedure changes.

Not only is File Versioning a more convenient way to revise documents, but File Versioning will not change the files in activities that have already been completed. This allows users to view the version of the file originally attached at the time of their completion.

“These enhancements are designed with busy training officers in mind. Now, platform managers can make updates to activities with just a few simple clicks. We are always striving to make the platform more efficient and save platform managers’ time.”

Misty Pratt, Senior Product Manager, TargetSolutions

For more information about the Activities Builder, please visit TargetSolutions’ online Help System or contact us today at (800) 840-8048! 

Webinar Recap: Leading with Attitude! Secrets of the Rock Star Engine Company

Rock Star Engine Company

A formidable rock band and engine company aren’t all that different. Hard to believe? Maybe not so much. This new webinar defines a rock star engine company and preaches the universal traits of teamwork, communication and group synergy.

If you were a rock star touring with the hottest band in the world, what would be your role?

Blistering guitar solos? Screeching ballads? Crazy onstage antics before thousands of cheering fans? Believe it or not, no matter how wild the band or how hard the music, the same common structure and principles that serve as the backbone for the rockers we know and love are the same fundamentals found in patrolling engine companies across the country.Rock Star Engine Company

Hard to fathom? Perhaps not so much as the brand new webinar Leading with Attitude! Secrets of the Rock Star Engine Company, sponsored by TargetSolutions, explores that very comparison.

Hanover (VA) Fire-EMS Division Chief Eddie Buchanan mirrors the versatile teamwork of an engine company to that of a traditional rock band where every person plays a role and preparation is key. What makes Buchanan so qualified to make such a comparison? Simple: he’s a professional touring drummer which simultaneously inspired him to coin the idea of a rock star engine company. With over 20 years of experience in the fire service and a wealth of knowledge on the rock n’ roll highway, the similarities between the two industries became obvious.

“There are a lot of instances in a musical situation where I thought, ‘odd, we do this in the entertainment business but we don’t do it in the fire service,’ and vice versa,” said Buchanan in the 75-minute long webinar. “There are a lot of parallels back and forth.”

Are there ever. Every person has a role to play. Communication has to be perfect. The equipment has to be 100% operational. Sound familiar? Whether it’s  between band mates or an engine company, the requirements remain the same. As Buchanan points out, “something broke is not an acceptable outcome.”

Throughout the presentation, Buchanan draws on his musical experiences, which he stresses are not life or death scenarios, and applies them to the fire service and how important it is to be prepared. Firefighters need to communicate, they need to practice, and most of all they need to operate at an elite level; that’s what makes a rock star engine company. When an entertainer is set for a performance, a mediocre performer will be nervous whereas an elite performer will be excited. “An elite performer will recognize that’s an opportunity for me to show what I can do,” said Buchanan.

A second sponsored webinar, What You Can Do to Improve ISO Grading Through Training, dives deep into the ISO’s Fire Suppression Rating Schedule (FSRS) with a focus on fire department training and planning.Rock Star Engine Company

Presented by Joseph W. Fratanaro, a Community Hazard Mitigation manager with the ISO, the webinar explores the history of ISO, how it has changed over the years, and how fire departments can ensure they’re meeting the necessary requirements.

“Insurance has been around since the days of Ben Franklin. It goes back that far,” said Fratanaro. “It has changed over time but what insurance folk do is look at risk and try to mitigate risk.”

“The schedule comes down to how well you do what you do out there.”

Both webinars are currently available for viewing by clicking the “Watch Webinar” buttons. For more information about how TargetSolutions can help streamline your training, please contact us today at (800) 840-8048. 

TargetSolutions: The Future of Firefighter Training Today

Various firefighter training requirements can be costly, complex and time-consuming, but TargetSolutions’ revolutionary records management technology makes all of those drawbacks a thing of the past.

Once upon a time, it cost a quarter to send or receive a text message. Before that, in what perhaps can be construed as a twist of irony, a phone line was required to check e-mail. Rewind even further to the days of needing a bottle of white-out to fix a typo while blazing away on your electric typewriter.

Technology is always evolving. If you don’t stop to look around every once in a while, then you may just miss it.

Take a second and think about how firefighter training requirements and tracking used to be, back when countless midnight hours were spent harvesting endless mountaintops of paperwork. Perhaps “used to be” is an understatement and the above description accurately depicts your department’s current training situation. Regardless, it simply doesn’t have to be that way anymore.

When it comes to firefighter training technology, TargetSolutions is at the forefront. What used to take a battalion of officers several days (or even weeks) to accomplish can now be completed before lunch with a few simple clicks.

TargetSolutions, established in 1999 and headquartered in San Diego, California, is the undisputed leader in matching up technology with the ever-growing list of firefighter training requirements. With its sleek interface, innovative features, and a massive library of engaging training courses, it’s no mystery why more than 2,000 fire departments nationwide call the powerful TargetSolutions online training management system their own.


Remember the days of having to count minutes on your phone? You may have lost track every so often, but your phone company certainly never did, and they had the bills to prove it. TargetSolutions has turned the tables on that technology by delivering a dynamic tracking mindset straight to your fingertips. Pre-course work? Tracked. Practical or online training assignments? Tracked. Policy reviews or license renewals? Tracked.

firefighter training requirements

TargetSolutions’ Manage Credentials tool is an optimum way to streamline your department’s firefighter training requirements, prepare for ISO audits, and fully meet compliance.

Whether you work for a large metro department or a smaller combination/volunteer agency, TargetSolutions is fully customizable to maximize results and streamline your training needs. Save time and money with an innovative solution that gives departments the ability to meet firefighter training requirements, eliminate unnecessary expenses and reduce risk.

When it comes to the ease of tracking every morsel of training, Assistant Chief Tracy Braley of the Cape Canaveral Volunteer Fire Department had this to say: “TargetSolutions makes training painless. It enables me to provide more training for our firefighters with less staff and less money without sacrificing quality.”


There’s no shortage of ISO horror stories as training officers from departments big and small can attest to how grueling such a review can be. Struggling to piece together spreadsheets, searching for records, and deciphering what training meets which requirements can feel like wandering through a labyrinth of breadcrumbs.

firefighter training requirements

Tracking training for ISO used to be a monumental task but not anymore. TargetSolutions’ ISO Training Tracker will seamlessly organize your department’s information for an ISO report.

However, what used to be a colossal undertaking is now just another day at the office. TargetSolutions’ ISO Training Tracker consists of dynamic online courses and digital tracking reports that are built specifically to meet ISO’s standards. TargetSolutions’ intuitive recordkeeping system will automatically track assignment completions and generate detailed reports that are structured perfectly for ISO’s reviewing process.

The Oklahoma City Fire Department, which employs nearly 1,000 personnel, powered itself to a Class 1 ISO rating utilizing TargetSolutions.

“The mass data that you have to collect and give to ISO for their rating, that’s more readily available,” Chief Keith Bryant said. “With TargetSolutions it’s better, more accurate.”

In an instance of role reversal, departments already achieving a Class 1 rating have jumped ship from brick-and-mortar training strategies to join the digital revolution. Lieutenant William Riess of the Cherry Hill Fire Department in New Jersey recalled how his department was already a Class 1, so the goal was to sustain rather than achieve.

“We were using about a dozen different programs to capture what TargetSolutions does for us in one,” said Riess.

When asked about the ISO Training Tracker, Riess praised it as the ultimate selling point: “All of what we just went through is alleviated by going with TargetSolutions.”


After merging with CentreLearn Solutions in 2014, TargetSolutions became the undisputed choice for EMS training. Organizationally accredited by the Commission on Accreditation for Pre-Hospital Continuing Education (formerly known as CECBEMS), EMS recertification has never been easier.

firefighter training requirements

The Manage Credentials application makes EMS recertification easier than ever.

With continuing education that meets federal, state, and local mandates, TargetSolutions offers more than 160 hours of EMS recertification courses for all provider levels, including 80 hours of training approved by the University of Maryland, Baltimore County (UMBC).

Holy Spirit EMS (formerly West Shore Emergency Medical Services), a leading provider of pre-hospital services in Pennsylvania, has been employing TargetSolutions for 15 years. To deliver its goal of top-notch patient care and assistance, close to 200 employees from the agency need effective training. Traditionally, this requires a streamlined training strategy that can be complicated and costly, a problem that EMS Director Steve Poffenberger insists is a non-factor with TargetSolutions.

“I’m often asked, ‘how do you manage all of those people?’ I just tell them, it’s simple: we subscribe to TargetSolutions,” said Poffenberger.  “I know for a fact we are saving money by doing it this route. It can be very time consuming and expensive scheduling instructor-led training for our employees. There are instructor costs, overtime costs, venue costs. The more we can push out this way the better.”

The Manage Credentials application, an easy-to-use tool for managing online EMS training, puts you in the driver’s seat for tracking the training personnel need to remain compliant. Scheduling applications, assignment deadline alert notifications, and delivering and tracking employee training records are just a few of the highlights of this powerhouse feature.

Steve Prziborowski, Deputy Chief of Administrative Services for the Santa Clara County Fire Department, praised the system for its handling of EMS credentials: “The biggest things I think we are benefiting from are the credentials management. Beforehand we were using different systems to track EMS credentials, different systems to track DMV credentials. … By merging all those into one, I think that’s provided us with a lot more efficiency.”


Firefighter training requirements

The Activities Builder gives you the power to deliver customizable training content to all of your employees.

Tracking the rigorous firefighter training requirements, simplifying ISO and managing recertification all converge to a delta of compliance for your department or organization. Grunt work is a thing of the past; gone are the days of hunching over boundless accordions of file cabinets. Instead, training managers can oversee every facet of their department’s training with a few clicks of a mouse.

Have to create alerts for required documentation? TargetSolutions is the solution. Need to stay current on licenses or certifications? TargetSolutions has you covered. Looking for the most innovative online training courses available to the fire industry? TargetSolutions offers more than 450 hours of the most engaging courses available written to the NFPA’s codes and standards.

The Activities Builder, another integral cog of the TargetSolutions platform, facilitates the delivery of custom content. Platform managers can incorporate videos, policies, SOGs, and organization-specific content into training assignments while tracking completion rates every step of the way.


  • TargetSolutions will streamline your entire training program
  • Never break a sweat for ISO reporting again
  • Every hour of every training assignment will be tracked
  • Required documents, reports, policies, and other organizational materials are only a click away
  • More than 450 hours of fire department training, including 160 hours of EMS recertification coursework
  • Available 24/7 and mobile compatibility

Have a question? Encountering an issue? TargetSolutions’ world-class support team is always standing by to help you along the way. Diving into a brave new world of technology can be intimidating, but with TargetSolutions, you’re certainly never alone. This is the future of training – today.

At this day and age, firefighter training requirements shouldn’t stress you out. To get started with TargetSolutions, contact us today at (800) 840-8048 to learn more. 

Meet the Team: Get to Know Client Services Representative Scott Leyland

Scott Leyland

Scott Leyland joined TargetSolutions’ Client Services team this past April.

Born and raised in San Diego, California, Scott Leyland joined TargetSolutions’ Client Services team this past April. A recent graduate of San Diego State University with a bachelor’s degree in economics, Scott found the opening for a Client Services Representative via Google Maps in what turned out to be a case of “X marks the spot.” Intrigued, he immediately applied for the position.

Upon arriving to his interview, Regional Sales Manager Steve Walsh informed Scott that his collar was crooked. After fixing what became known as the Collar Incident, Scott interviewed with five TargetSolutions team members and was confident that this was the right fit for him. In his own words, Scott has “enjoyed working for a company that has a lot of great people who are willing to help.”

Scott is looking forward to learning how customers use TargetSolutions’ services in order to further understand their needs so he can better assist them.

To learn more about Scott, check out this recent Q-and-A:

What is your favorite food?

Pizza, both thin crust and deep dish.

What are a couple of your hobbies?

Ice hockey and golf. I have played hockey since I was six years old, and it has provided some of the best times of my life. Golf came naturally to me thanks to playing hockey.

Favorite TV show?

Game of Thrones and Hockey Night in Canada

Favorite book?

Gates of Fire by Steven Pressfield

Favorite restaurant?

I love going out to sushi restaurants. Café Japengo is probably the best that I have been to.

Favorite movie?

My favorite movie is Gladiator. I always find myself choosing it while channel surfing.

Land or water?

Land. I went on a few backpacking trips in the Sierras when I was in middle school and loved being in the mountains.

Movie or play?

Movie. I am always amazed by the special effects and stunts, especially in action movies.

What is your dream vacation?

I would love to go see Western Europe and Scandinavia for the history, and since my ancestors are from there.

Fun fact about yourself?

I write left handed, but I play hockey and golf right handed and throw right handed. So, I am a little ambidextrous.