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TargetSolutions Delivers Fresh Bundle of Water Industry Training Courses

TargetSolutions has released a brand new bundle of water industry training courses that focus on the rehabilitation of water distribution systems, lead contamination, wastewater treatment, filtration basics, and much more.

TargetSolutions has added a bundle of six lessons to its continuously growing water and wastewater course library. The six courses, four of which are brand new lessons while the other two are content reboots, present a versatile series of industry-related concepts in an engaging and interactive format.

Packed with enticing multimedia, special features of this new collection include an instructor-led video-based format for select courses, audio-driven compositions, study exercises, and more.

Course titles in this bundle include:

  • Lead Contamination of Public Water Systems
  • Rehabilitation of Water Distribution Systems: Current Technologies
  • Rehabilitation of Water Distribution Systems: Selecting Rehab Methods
  • Rehabilitation of Water Distribution Systems: Designing Renewal Projects
  • Water Industry Wastewater Treatment
  • Water Industry Filtration Basics

The series marks a significant milestone of collaboration between TargetSolutions and sister companies RedVector and LearnSmart. Working together, the end result is a compilation of more than six hours of engaging water industry training content.

“This exciting new bundle of courses tackles important water industry concepts with an eye to engage and a mission to inform. TargetSolutions has worked with our sister companies, RedVector and LearnSmart, to develop these courses that cater to a much more interactive format.”

Bryan Fitzgerald, Content Manager, TargetSolutions

California currently has approved accreditation for these courses and TargetSolutions is working to achieve approval in other states. The current state-by-state listing is as follows:

Approved: California (Water & Wastewater), Colorado (Water), Illinois (Water)

Available (Water & Wastewater): Alabama, Arizona, Iowa, South Carolina, Virginia

To learn more, please check out TargetSolutions’ online training catalog for water professionals or contact us today at (800) 840-8048.

Meet the Team: Get to Know Account Manager Jeremy Rosillo

Jeremy Rosillo is the newest addition to the Client Services team at TargetSolutions. Born and raised in Southern California, Jeremy has also lived in Seattle, Wash. and YumJeremy Rosilloa, Ariz.

Before beginning his new position at TargetSolutions, Jeremy worked in theater operations management as well as Starbucks. After hearing about the open position from Account Manager Ken Ainsworth, Jeremy researched the company and was impressed by TargetSolutions’ growth and strong team culture. Jeremy is a great fit for his new position due to his previous managerial experience and positive attitude.

Jeremy is looking forward to connecting with clients and his team members at TargetSolutions to develop “a network of individuals to use as resources for growing and learning.” Helping heroes train for a better tomorrow is an exciting opportunity, he said.

To learn more about Jeremy Rosillo, check out this recent Q-And-A:

Name two of your hobbies?
Mountain Climbing and Cycling

Favorite TV show?
House MD

Favorite book?
“The Vampire Chronicles” by Anne Rice

Best movie you ever watched?
“The Best Offer” & “A Time To Kill”

Dream vacation?
Three months in New Zealand with a backpack, a mountain bike, and a fishing rod

Land or water?
Water

Movie or play?
Movie

Favorite sports team?
Toronto Maple Leafs

Travel back in time or see the future?
Back in time; Take me to Rome, Jerusalem, and Troy

Star Wars or Star Trek?
Star Wars

TargetSolutions Makes Key Updates to Two NFPA 1001 Training Courses

TargetSolutions has recently updated the content and multimedia of two NFPA 1001 training courses that cover various aspects of fire safety.

In an ongoing effort to provide the most engaging online training experience possible, TargetSolutions has completed major revisions to a pair of NFPA 1001 training courses: Fire Behavior and Firefighter PPE. Now presented in an interactive multimedia format with a complete voiceover narration track, these two courses explore the fundamentals of fire safety training as they relate to fire behavior and personal protective equipment for firefighters.

Objectives of Fire Behavior include:

  • Recognize the methods of heat transfer
  • Define flash point and fire point
  • Identify the physical states of matter in which fuels are found
  • Describe the four stages of fire development

Objectives of Firefighter PPE include:

  • Fit tests and firefighter responsibilities
  • Wildland and HAZMAT gear
  • SCBA and other types of breathing apparatuses
  • Care and maintenance of PPE

The NFPA 1001 training courses, Fire Behavior and Firefighter PPE, follow a trend of dynamic lesson releases that are written to the NFPA standard. Recently, TargetSolutions launched a bundle of courses written to the NFPA 1410 and 1041 standards that explore firefighter evolutions and firefighter instructor training.

Visit our course library to view a complete listing of all of our NFPA offerings.

To learn more about these courses, please contact TargetSolutions today at (800) 840-8048.

TargetSolutions Releases New Course for School Employees on How to Support LGBT Students

TargetSolutions’ releases Introduction to Understanding the Basics of LGBT Identities, which outlines how to support LGBT students. 

Every day, LGBT individuals face discrimination and are the victims of bullying and other abusive behaviors. Although steps toward tolerance and equality are regularly taken, it is clear there is still progress to be made.

TargetSolutions’ newly released training course, Introduction to Understanding the Basics of LGBT Identities, is crucial for school district employees. A recent study found that six out of 10 LGBT students feel unsafe at school because of their sexual orientation. Additionally, 80 percent of LGBT youth reported severe social isolation. As loneliness can be a common trait for most LGBT students, it’s important for school districts and their staffs to understand how to support LGBT students.

“While growing up in today’s society is difficult for many students, LGBT youths experience additional stress and anxiety because educators are not aware of the unique challenges they face,” said tslogo_symbol-color-smallTargetSolutions Client Services Manager Jennifer Jones. “Our Introduction to Understanding the Basics of LGBT Identities training course provides educators with a deeper understanding of LGBT struggles to create a safer environment for LGBT students.”

This valuable course provides an overview of the different identities, languages, and struggles within the LGBT community. Once educators empathize with the hardships that the LGBT community endures, they will have a greater understanding of how to support LGBT students.

The course is divided into 10 self-paced learning modules. As users progress through each lesson, they are guided by narration and immersive images to enhance their user experience and learning.

Subjects covered in this introductory course include:

  • The difference between sexual orientation vs. sexual identity
  • The language of the LGBT community
  • The trouble with stereotypes
  • The difficulty of coming out
  • Gender with a “T”
  • How to support LGBT students by becoming an ally

At the end of each module, learners are tested for comprehension with practical study exercises. These brief quizzes improve fluency with real-world applications of lessons, such as the use of proper pronouns. Upon completion of the course, learners are given a 10-question exam to ensure retention of material.

“Understanding what it means to be an LGBT student is more important now than ever before. With improved audio, case studies and study exercises, this course will help the user develop an understanding and appreciation of the LGBT community and the identity-related issues they face.”

Bryan Fitzgerald, Content Manager, TargetSolutions

In October of 2016, TargetSolutions released Introduction to Understanding the Rights of LGBT Students. Like the previously released course, this new course promotes tolerance for other individual’s differences and provides a better understanding on how to support LGBT students.

For questions about course updates or our online training catalog, please contact TargetSolutions today at (800) 840-8048.

How Horry County Fire Rescue Manages Its ISO Fire Department Training Reports with TargetSolutions

HorryCounty

Horry County Fire Rescue regularly utilizes TargetSolutions’ versatile online platform to streamline training and ISO fire department training reports.

If you had asked Assistant Chief Douglas Cline a few years ago what his vision of an ideal training program might be, inevitably his response would include a little bit of everything.

With 40 stations covering more than 1,150 square miles of the diverse South Carolina landscape, Horry County Fire Rescue stretches from the county’s urban super-centers to the edges of its rural farmland. In the midst of such an active community, Cline’s department responds to more than 60,000 calls annually, 10,000 of which are fire related.

Horry County’s journey with TargetSolutions began out of need, as the organization sought to find a platform that could handle their unique training requirements.

“One of the reasons that we switched from CentreLearn over to TargetSolutions was because it has the components that we were looking for under the fire related pieces,” said Cline. “CentreLearn was predominantly EMS and we were looking to do both EMS continuing education for recertification and also a platform to do fire.”

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Needless to say, TargetSolutions delivered in spades.

When it comes to the plethora of features offered by TargetSolutions’ online training management platform, Cline says his department regularly takes full advantage. Pre-course work, EMS continuing education, custom activities, records management; if the feature is available, Horry County Fire Rescue probably uses it.

In response to the dreaded ISO audit, Cline described the event as just another day at the office when compiling ISO fire department training reports.

“The amount of time I put into it was very minimal,” said Cline. “I created ISO reports, he asked for a couple other little things and that was it. I probably spent less than 45 minutes on it because I could produce everything I had to produce before he got there.”

Nevertheless, Cline’s experience of adding value to Horry County Fire Rescue’s training program with TargetSolutions’ platform has been second to none.

“I like the platform. We utilize it a lot, not only to deliver or get information out of but also to store things,” said Cline. “I would say it works very well for us.”

See what else clients are saying about TargetSolutions and what more the platform can do for you. Please contact us with any questions at (800) 840-8048.

Behind-the-Wheel Negligence: Empowering Safety and Limiting Liability

Workplace Driver Safety Program

 

 

 

 

 

 

 

 

 

 


TargetSolutions has recently updated a pair of driver safety online training courses with more on the way. Check out this infographic to learn more about behind-the-wheel negligence and how you can protect your employees while limiting liability.

Think about the saying “get me from point A to point B.” For most it’s not even worth an afterthought, making it such an accurate reflection on our mobile society’s dependence on motor vehicle transportation. But it’s so much more than that. As our highways continue to clog and our roadways persistently crater with potholes, the dangers of behind-the-wheel negligence are always on the rise. Although the numbers are alarming, establishing a workplace driver safety program in your organization can help increase safe driving practices and limit liability.

When it comes to the impact of such negligence and workplace roadway incidents, 2015 saw its highest totals of such events and fatalities since 2008. In fact, of the 4,836 total workplace fatalities in 2015, one-quarter of those were because of roadway incidents. The financial costs incurred by companies due to driver negligence incidents can top $16,000 per wreck and skyrocket to $74,000 if injuries are involved. If a fatality occurs, such as the more than 1,200 that perished in 2015, costs can amount to more than $500,000.

Roadway safety is everyone’s responsibility, from the individual in the driver’s seat all the way to the organization employing the services of a fleet. Likewise, behind-the-wheel negligence can take on numerous forms of driver distractions including texting, adjusting dials, chatting with a passenger, eating, and even daydreaming.

The Department of Motor Vehicles classifies distractions into three categories:

  • Visual distractions that take your eyes off the road: Searching for items in your car, checking GPS, changing radio stations, doing your makeup, or simply enjoying the view.
  • Manual distractions that take one or both hands off the wheel: Eating, drinking, smoking, adjusting your own or your child’s seat belt, adjusting knobs.
  • Cognitive distractions that take your focus off the road: Talking to a passenger, road rage, daydreaming, being under the influence.

The above classifications identify causes of distracted driving, but it’s important to fully understand the consequences of the problem to its maximum extent. A recent study examining police report data in the Fatality Analysis Reporting System (FARS) found that an estimated 62 percent of distracted driving fatalities are the result of at least one driver being described as “generally distracted” or “lost in thought.” Compiled by the National Highway Traffic Safety Administration as a nationwide census of fatal motor vehicle traffic crashes, the top 10 distractions for drivers were as follows:Workplace Driver Safety Program

Cell phone use, specifically texting, is classified by the DMV as visually, manually, and cognitively distracting; a trifecta of detraction since it requires the collective use of hands, eyes, and focus. The reality is that most, if not all, of these occurrences are preventable and measures can be taken to reduce the amount of interference they cause.

TargetSolutions Client Services Manager Jennifer Jones, who regularly advises clients on these matters, sees behind-the-wheel negligence as a continuous problem but advises that there are numerous solutions, starting with common sense.

“Controlling the distractions in your own vehicle is very important, that’s the first thing,” said Jones. “Establishing a training program to set your employees up for success on the road is the second.”

Jones cites TargetSolutions’ vast library of driver safety training courses that tackle all forms of driving safety, as well as custom activities that can ensure employees are up-to-date on all compliance-related documentation and necessary forms. Tracking license renewals, delivering policies, and setting alerts, for example, are just a few simple options that can keep administrators apprised of where employees stand on current driving requirements and can serve as the backbone for a healthy workplace driver safety program.

“Making sure that you employ licensed drivers who are fit to drive and exercise good driving practices can avoid negligence,” added Jones. “Staying on top of license renewals and safe driving practices is a good way to ensure your employees are fit to drive. When companies keep their employees safe, they keep the public safe while reducing claims and liability.”workplace driver safety program

When it comes to training courses, TargetSolutions offers a slew of available online lessons on topics ranging from Defensive Driving Techniques to Speeding to Safe Backing for Large Vehicle Drivers.

“We’re always striving to deliver the most engaging training possible which is why our Fleet Program courses are undergoing a number of updates this year,” said TargetSolutions Content Manager Bryan Fitzgerald. “Our goal is to bring a new multimedia format to these courses to deliver the key points in a way that students will enjoy learning while retaining critical information.”

In total, TargetSolutions offers more than 75 hours of versatile motor vehicle safety training which amassed more than 100,000 total student completions in 2016. In fact, to provide an ongoing superior learning experience, TargetSolutions is in the process of updating a collection of driver safety courses that feature an assortment of enhanced interactions and select lessons even include video-based instructor-led training.

TargetSolutions’ Fleet Program training courses that have received updates so far in 2017 include:

  • Adjusting to Changing Conditions
  • Distracted Driving
  • Distracted Driving for Emergency Vehicle Operators
  • Driver Safety Orientation
  • Driver Safety Orientation for Large Vehicle Operators
  • Fleet Program Driver Safety Orientation for Emergency Vehicle Operators
  • Safe Backing for Large Vehicle Drivers

To see safe practices in action, look no further than Goodwill Industries of San Diego County, which has been a TargetSolutions client for more than six years and takes full advantage of the Fleet Program training courses.

“We feel that the ability to raise awareness among our Fleet Department and easily train our drivers has played a part in decreasing the number of accidents,” said Asset Protection Director Marco Guizar. “The platform has been a great way to reach out to the masses because it is difficult to congregate all supervisors in one area…when it comes to training management, TargetSolutions has been a great benefit to us.”

Behind-the-wheel negligence is a problem that we are all responsible for and, likewise, are more than capable of fixing. Whether it’s through simple self-awareness or establishing a workplace driver safety program, the obligation belongs to all of us. Getting from point A to point B may be your primary objective, but doing so safely is your ultimate responsibility and goal.

Check out TargetSolutions’ complete library of motor vehicle safety courses or contact us today at (800) 840-8048 to learn more.

EMS Pediatric Training Course Updated with Voiceover Narration, Other Enhancements


TargetSolutions’ EMS Pediatric Cardiac Arrest Advanced course was recently updated with engaging features, including all-new audio, enhanced images, and revised content.

With more than 2,000 course completions in 2016, TargetSolutions’ EMS Pediatric Cardiac Arrest Advanced course was already popular. Recent enhancements promise to make it even more valuable to EMS agencies.

The two-hour course from the EMS continuing education library has been updated with new audio, enhanced images, and revised content. The EMS pediatric training course, which is up-to-date with standards set by the American Heart Association (AHA), is broken into 19 lessons guided with narration and text that highlights key points in digestible segments.

Fresh content and delivery are designed to be more thought-provoking and practical for emergency calls. Relevant case studies also improve comprehension of concepts for faster decision-making when facing real situations.

The EMS pediatric training course’s new interface is more pleasing for learners as the immersive imagery enhances retention of material. Users are more engaged with lessons featuring dynamic pictures that are closely tied to the given topics.

TargetSolutions’ EMS pediatric training surpasses the basic requirements for recertification. Paramedics looking to enhance their knowledge will be better equipped to help others after taking this course.

“The EMS Pediatric Cardiac Arrest Advanced course is one of our most utilized EMS courses. It’s critical to stay up-to-date with the most recent AHA guidelines and present the information in an engaging way.”

Bryan Fitzgerald, Content Manager, TargetSolutions

TargetSolutions continuously updates its EMS training courses to help personnel improve their level of care. If you have any questions about course updates or TargetSolutions’ online training catalog, please contact us today at (800) 840-8048.

A Look Ahead: How Real-Time Data Helps Organizations Maximize Performance

Real-time data provides organizations with a deeper understanding of their performance and provides valuable insight into future training needs.

How can your organization benefit from greater intelligence? Real-time analytics will change how your organization trains and influence future performance. By utilizing real-time data, organizations have a deeper understanding of training needs and what they need to do to improve learning development and enhance overall performance.

Real-time data allows managers to access analytics whenever they want. As data becomes more relevant to the status of a department, information is more impactful. Faster data also leads to more efficient training programs that reinforce essential concepts. Using data from TargetSolutions’ record-tracking tools, even previously undocumented drill-yard training can be quantified. This way, performance for activities or courses serves as immediate feedback and adjustments in training can be made accordingly.

“Training won’t just be a box you check. It will be triggered by metrics that identify a need.”

Vicki Zambito, Senior VP of Product, Content and Communications for Vector Solutions

Intelligent data also connects information by integrating with other big-data software. This includes popular systems such as HRIS platforms, EHS software, and incident management solutions. Maintaining data all in one place generates a more comprehensive overview of a department for easier decision-making.

Ultimately, smarter data gives insight into an organization and can help develop a more competent team. This is because analytics provides clearer insights through data visualization. When analyzing training course statistics, trainers can study completion patterns and assess the department’s progress to satisfying ISO requirements. If a common issue arises, trainers have the tool to effectively address it.

Beyond complying with annual standards, data reveals areas to improve. Departments can create custom activities that suit specific needs and fill training gaps. Additionally, after assigning a custom course, the platform manager can measure changes by comparing data from before and after the activity.

Real-time data provides insight into organizations with training analytics. Advanced data capabilities allow decision-makers to strategize training activities to improve learning and compliance.

For questions about real-time data and upcoming new developments for TargetSolutions, please contact us at (800) 840-8048.

Reignite Your Wildfire Training with TargetSolutions

The days are longer and temperatures continue to rise, hinting that wildfire season is officially upon us. In 2016, an estimated 67,000 wildfires burned through nearly six million acres of land, with Oklahoma, California, and Alaska accounting for almost one-third of the total acreage. As the costs of battling wildland fires surge to record highs, there’s no better time than now for your battalion to brush up on the fundamentals of wildfire training.

TargetSolutions offers two bundles of courses that explore the dangers and safety procedures of operating around wildland fires. RT-130: Wildland Fire Safety Refresher, which TargetSolutions will be updating for 2017 in the coming weeks, and the S-190 Introduction to Wildland Fire Behavior provide more than 15 hours of dedicated training on the subject.

This infographic examines recent wildland fire statistics and details how TargetSolutions can help prepare your wildfire training for the upcoming season.

online wildfire training

Please click here to download this infographic on how TargetSolutions’ online management platform helps fire departments prepare for wildfire season. 

TargetSolutions Releases Second Fire Service Health and Safety Training Course

TargetSolutions’ Fire Service Health and Safety (Part II) explores the interconnected concepts of health and safety and how they relate to the fire service.

The Merriam-Webster dictionary defines wellness as “the quality or state of being in good health especially as an actively sought goal.” When it comes to the fire service, some of the most dangerous parts of the job are those which cannot be seen or heard, making firefighter safety issues an ongoing topic of discussion in the industry.

firefighter health and wellness

This all-new training is the second course in TargetSolutions’ firefighter health and wellness training series.

Fire Service Health and Safety (Part II), the second course in TargetSolutions’ firefighter health and wellness training series, is a newly released course developed by TargetSolutions that explores the principles of wellness and the unseen dangers that firefighters face every day. Loaded with 13 learning modules that cover an array of firefighter safety issues, the course features a complete voiceover narration track, exclusive interactions, and engaging multimedia.

“It’s important to understand that the fire isn’t the only danger that firefighters will face on a daily basis,” said TargetSolutions Content Manager Bryan Fitzgerald.

“The course includes a special section that focuses on chemicals of combustion that are associated with fires and how firefighters can keep themselves safe. Part II should be taken in tandem with Part I, as both courses are equally integral to firefighter wellness.”

Objectives of this firefighter health and wellness training course include:

• Discuss the concept of wellness as it pertains to the fire service
• Identify different chemicals of combustion
• Describe how fire smoke finds way past PPE, onto skin, and into firefighters’ bodies
• Discuss the evidence-based cancers related to firefighting
• Explain how other agents like diesel exhaust and shift work contribute to cancer

If you have any questions about TargetSolutions’ course catalog for fire departments, please contact us today at (800) 840-8048.