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Maintain a Safe Working Environment with TargetSolutions’ Sexual Harassment Prevention Training

TargetSolutions’ sexual harassment awareness training courses provide agencies with the tools to help prevent incidents and create a positive work environment.

The United States Equal Employment Opportunity Commission says more than 11,000 charges of sexual harassment were filed as recently as 2011. According to the United States Department of Justice, claims amount to more than one billion dollars in annual losses.

Sexual harassment creates an environment of hostility and anxiety, where victims suffer from depression, anger and fear.

While achieving compliance for mandatory sexual harassment training is a positive step in the right direction, further ensuring the prevention of harassment helps create a healthy work environment.

TargetSolutions’ online training library features sexual harassment awareness courses with lessons for supervisors and employees alike.

“I think when we look solely at the compliance piece we lose a little bit of the human factor. We can help organizations provide this training and focus on educating their folks around what a safe work environment is. We take the compliance piece and humanize it, making it something that shows that an organization cares about their individuals.”

Jennifer Jones, Client Services Manager with TargetSolutions

One of the most powerful components of the platform’s training management system is the Manage Credentials application, which allows platform managers to package and deliver online courses with custom content, including sexual harassment policies and information.

For more information on how TargetSolutions can help your organization reduce liability, please contact us today at (800) 840-8048.

TargetSolutions’ Top 10 NFPA 1500 Firefighter Training Courses

TargetSolutions’ NFPA 1500 series is based on the NFPA’s codes and standards and is built to meet a fire department’s training requirements for occupational safety and health.

TargetSolutions maintains a library of more than 60 hours of NFPA-approved firefighter training courses. The catalog covers an array of topics and scenarios designed to educate firefighters on fire suppression duties with an emphasis on safety and awareness, including the NFPA 1500 Series.

The NFPA 1500 series is focused on meeting an agency’s requirements for occupational safety and health. The series was designed specifically for the fire industry and meets the NFPA’s code requirements. Content experts from the NFPA participated in the development of these course titles, which address firefighter safety in various areas, including hazardous materials, medical and physical safety, protective clothing, etc.

Here are TargetSolutions’ top 10 NFPA 1500 training courses (based on the total number of completed courses):

  • Bloodborne Pathogens Safety
  • Hazard Communication
  • Advanced HAZWOPER Awareness (Modules 1-4)
  • Confined Space entry
  • Respiratory Protection
  • Combustible & Flammable Liquids
  • Driving Safety
  • Personal Protective Equipment
  • Compressed Gas Safety
  • HAZMAT Spill Prevention & Control

In addition to the NFPA 1500 Series, TargetSolutions offers NFPA 1001, NFPA 1021 and other firefighter training courses. If you have any questions about TargetSolutions’ online course catalog, please contact us at (800) 840-8048.

TargetSolutions’ EMS Continuing Education Course Examines Emergency Care for Allergies and Anaphylaxis

TargetSolutions’ EMS Allergies and Anaphylaxis Basic training course covers the topics of allergy-related incidents and the appropriate care needed in such situations.

Allergic reactions can develop as simple irritations, but quickly mobilize into life-threatening emergencies. EMS responders are tasked with determining the severity of the condition as emergency medical care and rapid transport are vital to a positive outcome for the patient.

TargetSolutions’ EMS Allergies and Anaphylaxis Basic online training course explores the identifying signs and symptoms of mild, moderate, and severe cases of allergies and anaphylaxis. It further analyzes the physiology of allergies and anaphylaxis on the body, as well as the proper procedures when emergency medical treatment is needed.

The following topics are discussed in the one-hour, eight-lesson training course:

  • The human immune system
  • Epinephrine
  • Emergency care
  • Allergens
  • Treatments

The course recently received updates in the form of optimized and revised content, enhanced interactions, and a brand new audio voiceover narration track. Additionally, the course serves as a precursor for our EMS Allergies and Anaphylaxis Advanced lesson.

Please visit TargetSolutions’ online training catalog to explore the complete library of EMS continuing education courses. And if you have any questions, please contact us today at (800) 840-8048.

TargetSolutions’ Water Industry Mathematics Applied Training Course Receives Complete Overhaul

Sporting new interactions and updated content, Water Industry Mathematics Applied is a must for water industry professionals.

TargetSolutions’ Water Industry Mathematics Applied training course, a continuation of Water Industry Mathematics Basics, has received a complete makeover in appearance and content. Highlighted updates include enhanced interactions, optimized content and information, and a brand new voiceover narration soundtrack.

The lesson is presented in TargetSolutions’ recently upgraded course wrapper and features nine learning modules and a 10-question exam.

The roadmap of the course begins with a review of the order of operations and then dives into various concepts and calculations that will be found on the job. Concepts reviewed in the course include average daily flow, overflow rate, diurnal flow, and sand filter calculations.

Additionally, some of the course objectives include the following:

  • The definition of key mathematical terms
  • Basic mathematical concepts in domestic and industrial water problem settings
  • How to perform diurnal calculations based on diurnal graphs
  • How to execute proper well operation calculations

Please visit TargetSolutions’ online training catalog to explore the complete library of continuing education for water and wastewater personnel. And if you have any questions, please contact us today at (800) 840-8046.

The Top 10 Reasons for Implementing Online Training at Your Organization

This slideshow explains the top 10 ways organizations are benefiting from implementing online training for their workforce.

There was a time when people frowned at the very thought of interactive online training. The newfangled process was just too different than the customary old-school approach for normal classroom-style training, they thought.

In fact, a few years ago TargetSolutions conducted a survey that determined 22 percent of respondents were hesitant to implement online training at their organization. More recently, that number dropped to 18 percent in a different survey.

10-reasons-municipalities-trainingBut as society grows more dependent and comfortable with technology, the percentage of detractors will only decrease. Especially when organizations learn the various ways they can benefit by implementing the right computer-based system.

Here are the top 10 ways agencies are benefiting from TargetSolutions’ online training courses and applications:

  • Achieving compliance with mandatory training requirements
  • Making training more convenient
  • Realizing valuable cost savings
  • Educating employees on safety and reducing liability
  • Increasing comprehension of training material
  • Ensuring training has been delivered
  • Creating alert notifications for upcoming assignments
  • Generating detailed training reports and tracking progress
  • Combining training with important and relevant policies
  • Going mobile and reducing carbon footprint

Check the slideshow above for more details on these benefits. And if you would like more information about TargetSolutions online training catalog, please contact us today at (800) 840-8046.

New Audio Track Added to TargetSolutions’ School Bus Behavior and Discipline Training Course

TargetSolutions’ School Bus Behavior and Discipline training course outlines safety principles and discipline management in a school bus setting.

TargetSolutions has added a brand new voiceover audio track to its School Bus Behavior and Discipline training course.

The online course, comprised of 11 learning modules and a 10-question exam, approaches the subject of school bus behavior and discipline from a team perspective, which includes the collective cooperation of drivers, school employees, students and parents.

Topics of the course include:

  • Managing students of differing ages, needs, and abilities, including those with special needs
  • Effective behavior management
  • Methods of communication
  • Common bus rules and policies
  • Strategies to avoid and resolve conflict

To learn more about TargetSolutions’ online course catalog, please contact us today at (800) 840-8048.

Meet the Team: Get to Know Client Services Representative Tomasita Butler

Tomasita_ButlerTargetSolutions’ Account Specialist Tomasita Butler is very familiar with the fire service. After all, her father is a retired fire captain. Maybe that’s why she has fit in so comfortably at TargetSolutions where we serve public agencies of all types.

After joining TargetSolutions’ Client Services team in March of 2016, Tomasita has worked hard to provide customers with outstanding support.

“This has been an amazing opportunity for me and the position has everything that I was looking for and then some,” said Tomasita, who is from the small town of Shandon, Calif. “I feel lucky to be here. It’s really interesting and I keep learning new things every day, so it’s been a great learning experience.”

One interesting fact about Tomasita is that her hometown in San Luis Obispo County was so small growing up, there were no stoplights. In fact, they would have to drive into town to get gas, she said.

Check out this Q-and-A to learn more about Tomasita Butler:

Favorite food:

Hamburgers! And sushi… I can’t just have one.

Have you been out of the country?

Cabo for my honeymoon.

Signature dish (cooking):

Steak with roasted brussel sprouts with bacon and white rice. My fav!

Favorite season of the year:


Favorite genre of music:


If you didn’t live in San Diego, where would you live?


Palm trees and beach or greenery and rivers?

Greenery and rivers.

Favorite actor:

Tom Hanks.

What is your best talent?


Favorite movie:

There’s far too many, but one of my favorites is Father of the Bride.


Community Resources Features Highly Rated Video on Tile Roof Operations for Firefighters

TargetSolutions’ Featured Resource of the Month for August is the video “Tile Roof Operations,” which focuses on the importance of rooftop ventilation when approaching structure fires topped with tile roofs.

“Tile Roof Operations” is a five-star video inside Community Resources that focuses on best practices for rooftop ventilation and how to approach structure fires topped with tile roofs.

Fire departments from around the country will find value in this month’s featured video inside Community Resources. “Tile Roof Operations,” a six-minute video produced by the City of Surprise Fire Department in Arizona, demonstrates tactical approach considerations and vertical ventilation techniques when tackling residential fires.

Captain Randy Fressetto, Ladder Co. 305, cites the increasing amount of synthetic materials used in homes and the subsequently high BTUs resulting in a need for roof operations. Because of this, rooftop ventilation should be a key tactical consideration early on during a fire incident, the video says.

Following an overview of commonly used roof tiles and smoke analysis, the video then features a complete evolution of a tile roof operation. With more than 1,000 views and a perfect five-star rating, “Tile Roof Operations” is currently in use by 25 organizations utilizing TargetSolutions.

Here are some comments about the valuable training video:

“Great training video. A great learning tool and info given in 6 minutes.”
George Gardiner, City of Charleston Fire Department

“Great job. Good information and great training.”
Sean Yohe, Goodyear Fire Department

“Great training video for tile roofs.”
John Leonard, San Ramon Valley Fire Protection District

To view this video, please search for “Tile Roof Operations” under the Community Resources tab inside TargetSolutions’ online training management system. And if you have any questions, please contact us today at (800) 840-8048.

New Course Breaks Down Targeted Violence and How to Respond When the Unthinkable Happens

TargetSolutions’ Targeted Violence Considerations training course explores the threat of violence and how to adopt a survival mindset.

TargetSolutions has released a new interactive training course on how to handle targeted violence situations. Targeted Violence Considerations consolidates statistics and FBI studies to analyze why shooting events happen and how to adopt a survival mindset.

“Unfortunately, more and more these days we are seeing news coverage regarding Active Shooter situations worldwide,” said TargetSolutions Client Services Manager Jen Jones. “Knowing how to respond in an Active Shooter situation can be the difference between life and death.

“TargetSolutions’ new course, ‘Targeted Violence Considerations,’ provides valuable information regarding what to do in an Active Shooter situation. It can be used in conjunction with your organization’s Active Shooter resources to prepare your team.”

Topics of discussion in this course include:

  • Profile of active shooters
  • Preparing for targeted violence
  • Describing the targeted violence environment
  • Components of an action plan
  • Adopting the survival mindset
  • Interacting with first responders

Although fear and confusion are understandable during such a scenario, there are countermeasures that can be taken to escape a situation, including trying to escape, hide, and in some cases, even fight back. The No. 1 goal of this course, however, is to educate personnel on how to be as safe as possible when the unthinkable happens.

This 10-lesson course features a 10-question exam.

For more information on this course or others in TargetSolutions’ online course library, please contact TargetSolutions at (800) 840-8048.

Streamline Your Local Government’s Training with TargetSolutions’ Enterprise Functionality

With TargetSolutions, agencies can enjoy their own autonomy, but managers at the city, county or municipality can still oversee training and compliance of associated sites.

Does your local government struggle to streamline training across the various departments that operate in your region?

That struggle is over.

With TargetSolutions’ enhanced Enterprise functionality, consolidating multi-department training is efficient and effective. The industry’s leading online training management system has been upgraded with new capabilities for local governments.

The platform is built so local governments can assign training and tasks to users in associated sites, run reports on completed training and compliance activities, and share files and training resources. Meanwhile, each individual agency can manage its own specific training requirements on their own sites.

With TargetSolutions, your local government will be able to do the following:

  • Deliver mandatory city-wide training proven to reduce liability
  • Track and report results of all assignments and tasks
  • Enable departments to manage and customize their own training

With more than 1,000 online training courses, including more than 250 hours of Fire and EMS recertification, more than 240 law enforcement courses, and hundreds of hours of training for public works, OSHA, human resources, and much more, TargetSolutions provides public entities with the versatility they need to satisfy all of their training needs.

To learn more about TargetSolutions and how its Enterprise functionality can help streamline training for your local government, please contact us today at (800) 840-8046.