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Enhancements Being Made to TargetSolutions’ NFPA Training Course Catalog

TargetSolutions features more than 60 hours of NFPA training, including Bloodborne Pathogens Safety.
Fire departments using TargetSolutions online fire training system to supplement their hands-on, drill-yard activities will be thrilled to learn about recent upgrades to TargetSolutions’ NFPA training course catalog.

TargetSolutions is implementing new, engaging elements into its NFPA 1500 Series, as well as many other titles in its expanding catalog. These new updates include compelling interactions and reference buttons that reinforce learning.

Several popular course titles from TargetSolutions’ NFPA training catalog, including Bloodborne Pathogens Safety and Driving Safety, have already been updated to reflect the new features. These fire department training courses now have dynamic functionality that provides feedback to incorrectly answered questions during end-of-lesson quiz interactions, definitions for keywords, and a helpful reference tool that alerts users to critical information related to specific NFPA standards.

“We hope that incorporating the actual verbiage from the NFPA standards will help bridge the relevance of the course to a firefighters work in the field,” said Lauren Hardcastle, Content and Compliance Manager for TargetSolutions.

TargetSolutions course catalog delivers more than 250 hours of Fire and EMS recertification courses for emergency responders. More than 60 of those hours are from TargetSolutions’ NFPA 1001 (Firefighter I & II), NFPA 1021 (Company Officer) and NFPA 1500 Series titles.

All of TargetSolutions’ NFPA courses are based on the NFPA codes and standards. Courses in the 1500 series were developed in conjunction with the NFPA as content experts at the NFPA participated in their creation. Here is a list of TargetSolutions courses in the NFPA 1500 Series:

  • Advanced HAZWOPER Awareness (Modules 14)
  • Bloodborne Pathogens Safety
  • Combustible & Flammable Liquids
  • Compressed Gas Safety
  • Confined Space Entry
  • CPR Academic
  • Driving Safety
  • HAZMAT Spill Prevention & Control
  • HAZMAT Transportation
  • Laboratory Safety
  • Materials Handling, Storage, Use & Disposal
  • Personal Protective Equipment
  • Respiratory Protection
  • Right to Know (Hazard Communication)
  • Welding Safety

TargetSolutions has a complete library of NFPA 1001 training covering Firefighter I & II awareness and refresher-level courses based on NFPA codes and standards. Here is a list of courses in the NFPA 1001 Series:

  • Building Construction
  • Fire Behavior
  • Fire Control
  • Fire Department Communications
  • Fire Detection, Alarm & Suppression Systems
  • Fire Hose
  • Fire Prevention and Public Education
  • Fire Streams
  • Firefighter Orientation and Safety
  • Firefighter Personal Protective Equipment
  • Firefighting Foams
  • Forcible Entry into a Structure
  • Ground Ladders
  • Loss Control
  • Portable Extinguishers
  • Protection of Evidence of Fire Origin & Cause
  • Rescue and Extrication
  • Self-Contained Breathing Apparatus
  • Vehicle Extrication
  • Ventilation
  • Water Supply

In addition to NFPA 1500 and NFPA 1001, TargetSolutions has also developed a complete line of company officer awareness and refresher-level courses to meet NFPA 1021’s codes and standards. Here is a list of courses in the NFPA 1021 Series:

  • Action Plan Implementation
  • Assuming the Role ofCompany Officer
  • Budgeting
  • Community Awareness
  • Company-Level Training
  • Elements of Supervision and Management
  • Fire and Life Safety Inspections
  • Fire Department Communications
  • Fire Department Structure
  • Fire Investigation
  • Firefighter Safety and Health
  • Government Structure
  • Incident Response Safety
  • Incident Scene Communications
  • Incident Scene Management
  • Information Management
  • Labor Relations
  • Leadership as a Group Influence
  • Legal Responsibilities and Liabilities
  • Pre-Incident Planning
  • Professional Ethics
  • Public Education Programs

In addition to NFPA 1001, 1021 and 1500 Series, TargetSolutions features two more NFPA online fire training courses: NFPA 1584 Firefighter Rehabilitation and NFPA 1403 Live Fire Training Evolutions. 

If you have any questions about TargetSolutions online training course catalog, or courses specific to NFPA codes and standards, please contact us today at (800) 840-8048.


About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS organizations. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

Easily Upload Files into Records Management System

Did you know users can upload files into the TargetSolutions records management system? The Request a File component enables platform managers to retrieve certificates of completion from outside sources. This is especially helpful when tracking training completed offline outside of TargetSolutions in which a certificate was received.

The first step for platform managers is to create an activity with the Activities Builder application. Make sure to select the Request a file component, which allows users completing an activity to submit a file into their completion record. While completing the activity, the user will receive instructions explaining what type of file is needed. From there they will be able to select the file from their computer.

Platform managers are able to access the uploaded files by running completions through the Generate Reports application. This process saves platform managers from having to round-up each certificate the old-fashioned way. Easy file uploads is just another example of how organizations are simplifying records and information management with TargetSolutions.

If you have any questions about TargetSolutions online training or how to upload files into the records management system, please contact us today at (800) 840.8048.

Departments Find Success Using TargetSolutions as Pre-Training Preparation for Hands-On Training

Some might think an online training platform is intended to replace hands-on training. But that could not be further from the truth, TargetSolutions’ clients say. In fact, TargetSolutions’ web-based pre-training activities are designed to enhance offline training activities.

TargetSolutions allows departments to pre-load didactic education materials before personnel arrive at one of the agency’s designated training centers. The idea is for personnel to complete pre-training activities ahead of time, maximizing time spent in the field.

“We use TargetSolutions to allow our crews to review didactic course information before we do hands-on training,” said Brian Carlson, who is an assistant chief with the Burnsville Fire Department in Minn., which has been a client of TargetSolutions since October of 2011. “When (personnel) arrive at training, they know all the background information and we can jump right in.”

Michael Baker, who serves as the director of EMS for the Tulsa Fire Department, has seen increased efficiency in hands-on training when it is preceded by TargetSolutions’ online coursework.

“We ask our members to review an online TargetSolutions PowerPoint and video embedded presentation, and take a test afterward to prepare themselves for when they arrive at an in-service or a training event, to do the skills portion,” said Baker. “This has allowed us to take something that would normally be two hours long and condense it down into an hour.”

Eddie Buchanan, who previously served as president of the International Society of Fire Service Instructors, believes online training as a complement to hands-on training is the way of the future. After all, technology is going to continue evolving and improving the way education can be distributed to students, including those in the fire service.

“What used to be homework is now pre-work,” Buchanan said in an article for TargetSolutions. “Before the class session, a student can do pre-work at home, which is now the lecture, and the technology is the vehicle to get that information to them before they go to the classroom. Now, when the student physically shows up, they can focus on discussion or hands-on application of the new material.”


TargetSolutions to Attend CAJPA’s Annual Conference in Lake Tahoe

The CAJPA Annual Fall Conference & Training Seminar will be held Sept. 10-13 in Lake Tahoe. If you’re attending, please stop by booth No. 418 and say hello to representatives from TargetSolutions. This conference offers a great opportunity to learn more about TargetSolutions online training management platform.

In fact, this year’s conference is focused on innovation, so if you have any questions on how your organization can more effectively use TargetSolutions powerful loss prevention tools and technology, this is a great opportunity to learn more.

“Every year we are really excited to attend CAJPA,” said Kelly Zielinski, Business Unit Manager for TargetSolutions. “This conference provides a wonderful opportunity to spend time with clients, as well as meet new pools and partners. We love to explain what is new with our training management platform and how it can help organizations reduce risks.”

In addition to the conference, TargetSolutions will also be hosting a hole-in-one contest on Sept. 10 during CAJPA’s Annual Frank James Invitational Golf Tournament.

Well see you on the links! And if you have any questions about TargetSolutions, please contact us today!

Changes Made to Credentials to Reflect Florida’s New Recertification Requirements

The state of Florida recently released its EMS and Fire updated recertification requirements. As a result, clients in the sunshine state may notice TargetSolutions has updated its certified credentials topics to reflect these changes.

For EMS credentials, the state of Florida has eliminated the HIV Awareness requirement and reduced the number of required hours to 30. TargetSolutions has removed the HIV Awareness topic and moved the HIV Awareness course into General Requirements, ensuring users will still get credit for completing it.

The state has also altered its requirements for Fire recertification. Most notably, the recertification hours for the Firesafety Inspector I credential has increased from 40 hours to 54 hours.

Additionally, the Firesafety Inspector I and the Instructor certifications have all changed from a three-year recertification cycle to a four-year recertification cycle.

Please keep in mind, for both the Inspector and Instructor credentials, platform administrators will need to change the expiration dates for their users in order to reflect the cycle change.

If you would like information on how to make these changes to your departments credentials, please check the help system, or contact TargetSolutions today.

TargetSolutions Honored to Support Country Cares Concert in Prescott, Ariz.

TargetSolutions helped support the Country Cares concert in Prescott, Arizona. The concert raised money for the families of the 19 Granite Mountain Hotshots who lost their lives in the Yarnell Fire.

Country music stars Dierks Bentley, The Band Perry, Randy Houser, and David Nail performed at the concert that raised more than $400,000 dollars for the families. The event included a special bag pipe-intro version of Dierks’ song, “Home,” which was performed by the Rural Metro Pipe and Drum Corp.

TargetSolutions and MES were honored to provide tickets for firefighters and their families from the Prescott area.

“This was really a memorable evening and it was our privilege to support these firefighters and their families,” said Regional Sales Director Phil Coons.

After the Country Cares concert, Coons and Account Manager Colleen Daughton of TargetSolutions attended the Desert Southwest Fire & EMS Expo at the University of Phoenix Stadium in Glendale, Ariz. They were thrilled to have the opportunity to visit with clients during the Expo, Coons said.

Tulsa Fire Department Finds TargetSolutions ‘Hands Above the Competition’ for Firefighter Training

Tulsa Fire Department has benefited from the ability to easily distribute customizable material, including EMS continuing education, to its metro agency’s personnel.

Tulsa Fire Department’s impressive history dates back to the turn of the 20th century. The metro-sized department was once a small-time operation that served a community of around 1,000 people. Immense growth in the city’s population has been mirrored by the department’s expansion. Now, with a team of 724 employees, the 30-station department responds to more than 54,000 incidents each year, while serving nearly 400,000 citizens over 201-square miles.

With such a large metro fire department, communication across stations about training was not easy. Gathering large numbers of personnel and booking classrooms for training was unfeasible. The implementation of TargetSolutions in 2007 helped Tulsa’s leadership effectively disseminate training to the entire department.

“The biggest thing that TargetSolutions has done to help us with our training needs is offer an alternative to the classroom,” said Tulsa’s Director of EMS Michael Baker. “We have fire stations all over the city and we have to be able reach our firefighters at any time. TargetSolutions allows us to distribute education rapidly and lets us post our own custom developed content for our personnel and it gives us a great feedback mechanism to monitor it.”

The ability to distribute customizable material has benefitted Tulsa tremendously. TargetSolutions’ powerful online training management system enables departments to reach personnel on their level, at their time and at their pace. This has allowed the department to create online coursework that complements hands-on training in order to make the overall process more effective and efficient.


“We have fire stations all over the city and we have to be able to reach our firefighters at any time. TargetSolutions allows us to distribute education rapidly.”
Michael Baker, Director of EMS, Tulsa Fire Department


“We ask our members to review an online TargetSolutions PowerPoint and video embedded presentation, and take a test afterward to prepare themselves for when they arrive at an in-service or a training event to do the skills portion,” said Baker. “This has allowed us to take something that would normally be two hours long and condense it down into an hour.”

TargetSolutions has the ability to transform a department’s training productivity through engaging online courses, pre-training assignments called custom activities, and post-training tracking capabilities. Some might think web-based training software is too difficult and unpopular with personnel, but Baker believes adapting to technology is easier than you might imagine.

“TargetSolutions offers a great dashboard of performance and its easy to read, the icons are easy to access, and the members generally find their way quite nicely throughout the system,” he said. The system has proven to be beneficial for Tulsa and when it comes to customizing and delivering content, Baker says the department has found TargetSolutions to be “hands above the competition.”

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS organizations. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

TargetSolutions’ ISO Training Tracker Makes ISO Compliance Easier Than Ever


TargetSolutions ISO Training Tracker Allows for a Broad Variety of Functions, Condensed into a Central Reporting and Tracking System.


One of the most challenging times for training officers and fire administration officials comes when an Insurance Services Office (ISO) review is looming on the horizon. The ritual of the gathering-of-the-records begins, followed shortly thereafter by the intensive effort required to prepare the records, including those that need to be located or redone.

The end result is often hundreds of hours worth of personnel time.In the past, these have mostly been manual processes, but lets take a minute to talk about a relatively new solution that can automate the reporting of ISO requirements, as well as the delivery, tracking, and accountability of training required for various classes of personnel within ISO’s standards: TargetSolutions’ ISO Training Tracker. The primary component of this system, and the heart of the improvement it brings about, is the ISO Training Tracker. More than just the name implies, this application allows for a broad variety of functions, condensed into a central reporting and tracking system.

The ISO Training Tracker pulls together credentials, “tagging” capabilities (where training courses, also delivered and tracked by the TargetSolutions suite, can be marked as meeting compliance for a given standard), and “custom activities” (trackable assignments built specifically for a particular agencys requirements using the powerful built-in course creation tool), the ISO Training Tracker allows for at-a-glance updates on demand at any time.

The system also includes many ready-made training assignments covering ISO Driver Training, ISO Officer Training, ISO Hazmat Training, ISO Company Training and ISO Facilities Training.

Training requirements, arranged into convenient “buckets” (online training courses, combined with customized, instructor-led and drill-yard training activities) that were designed from the get-go to meet ISO requirements for each class.Assigning and tracking this training to your members is simple and intuitive, cutting down on the time and effort required to get “butts in seats” in terms of your contact hours for training.

With custom reporting capabilities, when the time comes to present your agency for certification or recertification, pulling together all of your records is as simple as a few clicks of the mouse. The Training Tracker also has reports created strictly for ISO requirements that are built-in.This helps to ensure a seamless audit, with much less time (if any) spent looking for additional required records during the process.And, since the training assignments are already available to assign to your members and have been constructed specifically for ISO compliance, you wont have to worry if your educational contact hours meet the necessary criterion for approval.

By bringing together an intuitive, user-friendly interface for both administrators and personnel alike, TargetSolutions Records Management System and Learning Management System, with the built-in powerful ISO Training Tracker, can streamline your training and records management expenses, ensuring high-quality, consistent training that can be brought to your personnel wherever and whenever they have time. This enables your agency to spend more of its time, budget, and personnel hours on the primary mission of serving the citizens of your community.



Free Trial Now Available!
Are you interested in test driving the industrys leading online training and records management system? If so, TargetSolutions is offering a free trial to FireRescue1s readers.

If you would like more information about how TargetSolutions can help your department, please click here.


About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS organizations. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

TargetSolutions’ Sexual Harassment Courses Increase Awareness, Reduce Overall Liability

There are reportedly more than 11,000 charges of sexual harassment each year. The impact of these claims can be devastating, not just on the victim, but on lost work time and legal damages.

In fact, the U.S. Department of Labor estimates more than $1 billion is lost each year due to sexual harassment. For public entities, these incidents can be crippling.

That’s why TargetSolutions is a must-have risk management tool. Sexual harassment courses are built to help prevent costly incidents from ever happening. TargetSolutions offers more than 1,000 online training courses, including Sexual Harassment Awareness, Sexual Harassment for Supervisors and California AB 1825.

Organizations that are required by law to have all supervisors complete a two-hour sexual harassment course every two years can satisfy that requirement through TargetSolutions. In fact, as of July 2013, these sexual harassment courses have been taken more than 80,000 times by our clients.

Your organization can combine training with TargetSolutions’ pre-built Sexual Harassment Policy, which can be delivered electronically, requiring an e-signature and then tracked for recordkeeping purposes. With TargetSolutions, you’re able to ensure everyone in your organization understands the ramifications of sexual harassment.

If you have any questions about incorporating TargetSolutions’ Sexual Harassment Solution into your training program, please contact us today at (800) 840-8048.

New Course Released FERPA Protecting Student Privacy

School district staff members often find themselves with a large amount of confidential information at their fingertips, especially when it comes to students. Since confidential information is often sensitive and needs to remain private, it is critical school district staff members know how to handle this type of information in order to protect students privacy and avoid violations. With this in mind, the Family Educational Rights and Privacy Act (FERPA) was instituted.

Earlier this month, TargetSolutions released FERPA: Protecting Student Privacy, which covers all aspects of FERPA, including the type of private information it pertains to and special exceptions to the law.

“Due to the amount of requests from risk pool clients for this type of course, in addition to the government creating an act based on protection of student privacy, we felt compelled to build a course that would help protect our clients from privacy related lawsuits,” said TargetSolutions Content Architect Jeremy Lynch.

This concise, interactive course provides an overview of FERPA and breaks down the law into case studies and lessons that cover common complaints, violations, and exceptions. Most importantly, the course covers how to get the right information out to the agencies that need it during emergency situations, while still protecting students privacy.

If you have any questions about this or any other course in TargetSolutions online training catalog, please contact us today!

FERPA: Protecting Student Privacy is the latest addition to TargetSolutions’ course catalog.