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Added Value Critical During Emergencies Brunacini Says

When Alan Brunacini starts talking about leadership, it’s good to listen closely. The retired chief from the Phoenix Fire Department is an authority on the topic and a large crowd gathered in February at the Firehouse World conference in San Diego for his seminar titled Added Value Leadership.

Brunacini, who offers a featured training series through TargetSolutions based on his popular book Functional Boss Behaviors, conducted a give and take discussion with the audience about what makes good and bad leadership, how leadership trickles down through an entire organization, and how departments can bring added value to the citizens they serve.

“Leadership starts at the topand its not what they say, but what they do,” Brunacini said. “Whatever you do as a leader, you teach.”

During one exchange with a firefighter in the audience, Brunacini made the point that citizens will strongly remember the first two minutes and last three minutes they spend with responders during emergencies.

“We have to be sober and salient 24/7, but we only have to be nice eight times a day for 20 minutes at a time. Thats mandatory,” Brunacinci said. “If you cant do that, just stay in the truck. It’s about the added value. Mrs. Smith is going to remember how she felt because of the effort we make to connect.”

Brunacini asked the audience how leaders can inspire their people to deliver added value during calls. After more give and take with the audience, Brunacini said leaders need to do the same thing with their workers that they are asking them to do with the public by connecting.

You do all the little things that’s what matters, he said.

Please click here for more information on Brunacini’s Functional Boss Behaviors through TargetSolutions, which outlines 10 rules for fire industry supervisors to ensure their behavior creates an environment focused on enhancing service and delivering value. Also, check out this blog article titled Learning to Be the Boss by Brunacini.

About TargetSolutions
TargetSolutions online training and records management system is the most effective way to enhance your departments training program. We are focused on helping organizations reduce costs, improve operational efficiency and maintain compliance. With cutting-edge technology and more than 700 courses in our library, we make training easy.

Lake County Fire Rescue Realizes Potential of TargetSolutions Online Training and Records Management System

Lake County Fire Rescue serves approximately 250,000 citizens across 1,200 unincorporated miles of Florida. The Division consists of nearly 200 dedicated, highly-trained professionals who take pride in helping people around the clock, every day of the year, the Division’s website states about its personnel.

The Division, which operates 23 fire stations throughout its rural and urban areas, responds to emergencies of all types. In 2011, the Division responded to 17,477 incidents, including emergencies and non-emergencies. To help prepare for those situations, the department relies on TargetSolutions online training and records management system.

Over the last two years, Lake County has completed more than 32,000 assignments, including web-based courses and customized department-specific activities, on the platform. TargetSolutions has become a critical component to the Division’s training program, said Training Section Lieutenant Kathy Edwards.

“It took us a little time to really use the program,” Edwards said. “We had to clean up our site from before. Once that was done, we began to understand its capabilities and started to make the most of it.”

With the platform now operating on all cylinders, the Division is ready for its upcoming ISO audit, as well as other critical day-to-day tracking activities. In addition to the increased efficiency, the Division is also experiencing cost savings with TargetSolutions.

“(TargetSolutions) has helped reduce overtime and other additional training expenses,” Edwards said.

To read the full story on how Lake County Fire Rescue is maximizing the TargetSolutions platform, please click here. And if you have any questions about TargetSolutions, please contact us at (800) 840-8048.

Save Money with Your Online Training Investment in TargetSolutions

In today’s world, fire departments have no choice but to watch their bottom line. When making an online training investment, they need to be confident they are making a prudent business decision.

TargetSolutions understands completely. That is why were absolutely dedicated to helping clients reduce costs and increase operational efficiency.

roi-calculator-image“Our goal is to deliver easy-to-use technology that can help an organization improve productivity and save money,” said TargetSolutions Vice President of Operations Thom Woodward. “With our platform, organizations can schedule training and monitor compliance 24 hours a day, seven days a week. Our training has proven to reduce injuries and claims, resulting in an excellent return on investment.”

TargetSolutions powerful, easy-to-use platform gives departments of all sizes and budgets the opportunity to save money while enhancing their training program. With TargetSolutions, you can schedule and deliver more than 250 hours of approved Fire and EMS online courses, while eliminating the costly administrative expenses associated with traditional training activities.

Here are some of the ways TargetSolutions helps you save money:

  • Reduces overtime associated with training activities
  • Eliminates costly travel and fuel expenses
  • Increases employees retention of training material and decreases work-related injury claims

TargetSolutions helps organizations maintain compliance and improve their personnel’s’ skill level, keeping emergency responders safe and productive. With TargetSolutions departments can take courses 24/7 and employees can train at their own pace, dramatically increasing comprehension.

Bottom line: TargetSolutions helps reduce injuries, increases productivity and saves money. But don’t just take our word for it. Here are some quotes from clients who are experiencing significant cost savings with TargetSolutions:

Stuart Sprung, Training Specialist for Oceanside Fire Department (Calif.)
“We’ve never done a cost-benefit analysis. But (TargetSolutions) is worth every penny. The best way I can put it, is that it’s the best money a department can spend per training hour logged.”

Eric Peterson, 2nd Lieutenant for Ocean City Fire Department (Fla.)
“TargetSolutions is convenient, cost effective, and easy to use. With it, we have decreased our training expenses and improved our ability to track all types of instruction.”

Michelle Schafer, Director of Support Services for Shasta County (Calif.)
“Our annual TargetSolutions cost is less than $25,000 and our return-on-investment exceeds $1 million. Now, that’s a no-brainer! The TargetSolutions product also goes a long way toward helping us comply with various mandated training requirements and avoiding costly penalties that could be charged if we did not provide training.”

Dino Batalis, Fire Chief, City of Lawrence Fire Department (Ind.)
“I don’t think you can put a value (on TargetSolutions). If these vehicles are able to stay in their districts, the response time is much quicker than having to travel from a central location. Cost savings? Definitely, but time, effort, support things that we can’t put a number on all the way to quicker response time to the people we serve.”

Rick Talbert, Fire Chief for South Walton Fire District (Fla.)
“As a cost savings measure, to be able to have (TargetSolutions) training and to be able to do it without having to travel great distances is to our advantage.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

Clients Excited About Upgrades to TargetSolutions’ Online Training and Records Management System

In late 2011, TargetSolutions’ online training and records management system underwent a comprehensive overhaul by the company’s team of engineers. The early feedback has been extremely positive as more than 100 fire departments have moved onto the new platform over the last few months.

“The reaction has been tremendous,” said Jenny Cady Fergason, who serves as TargetSolutions’ Director of Client Services. “The clients are finding it to be more intuitive and easier to navigate. Our tech team really did a great job enhancing the platform.”

According to Fergason, clients have praised the new systems look and functionality. Administrators are benefiting from upgrades to the File Center and the new Shift Calendar, while users are finding the Notification System incredibly efficient.

“The ability to pin credentials to the top of the schedule on the home page is really simplifying the process for users,” Fergason said. “Now, when they login to the website, they immediately know where to go and what they have to do. It’s just more engaging and effective.”

Administrators are taking advantage of the ability to maneuver files inside folders in the File Center, manage their work schedule with the Shift Calendar and update their own custom logo. The upgraded platform includes the following enhancements:

Shift Calendar: Clients asked TargetSolutions for a shift calendar and we delivered. Administrators can now coordinate and display their staff’s work schedule, as well as assignments, with the new Shift Calendar application.

Notification System: Users now have a prominently displayed and eye-catching Notification System that alerts them when an assignment has become urgent and needs immediate attention.

Dashboard: Statistical data pertinent to each organization is available in the attractive new Dashboard. Administrators can easily consume and analyze their organizations progress on certain activities and assignments with this application.

Password Recovery: Statistics show that one-third of users will forget their password at some point. TargetSolutions has taken action to upgrade its password recovery process. Users are being asked to verify they have a valid e-mail address associated with their account, creating the ability to receive e-mails with password reset capability.

“We were focused on providing our clients with an upgraded, more visually attractive home page,” said TargetSolutions Director of Information Technology Alex Day. “The platform has a new look and feel. The feedback we’ve received so far has been really positive. This was one of our company’s most significant releases and we’re really proud of it. We’re also excited about continuing to build on the platform. We’re always looking ahead at ways to improve our technology and we have some big things planned in the coming months.”

The new platform also features vastly superior help documentation system. If you’re a client still operating the old system and you would like more information about switching to the upgraded platform, please contact your client services account manager at (800) 840-8048.

What Our Clients are Saying:
Ken Treffinger of Sarasota County Fire Department: After seeing the new (TargetSolutions) platform, I was immediately impressed by the layout and the look that it presented. Actually, I believe my first word after seeing it was wow! The new platform offered by (TargetSolutions) is sleek, professional, and appears very user-friendly. I feel the new platform will make my job easier with its convenient layout and the ease of navigation it offers.

Jackie Hulsey, database coordinator for Seminole County Fire/EMS Training Center: I really like the new platform! The entire look and feel of the site is clean and organized. On the home page, listing everything that’s coming due, including credentials, right up front is very helpful. I believe it has assisted lapsed memories of certain individuals on several occasions. Also, although the new notifications box is unobtrusive, the fact that its more visible when highlighted and includes notifications for several additional items makes it an added benefit to our users.

Kathy Edwards, training section lieutenant with Lake County Fire Rescue: I was thrilled to start the new application when we did. It has been an upgrade in some areas. The largest area benefiting was the File Center. The ability to move my own files within the File Center has allowed for a cleaner, more organized site.As administrator to Target Solutions, I have been able to rid our site of unnecessary items, delete unwanted items and/or non-training related items and organize our site to be more user-friendly. The new site makes it easier for users to see what is required of them, locate classes, and track their credentials.

Stuart Sprung, training specialist for Oceanside Fire Department: When TargetSolutions first came out and we started using it, it didn’t have the ability to do everything it does now. It was probably at 25 percent of how it’s functioning now. It was really kind of a CE provider. The management aspect of it was in its infancy. But over time, it has become something we use extensively. Before TargetSolutions, training and recordkeeping was very cumbersome. We knew that for the firefighters to use TargetSolutions, it had to be easy or they wouldn’t use it. With TargetSolutions guys can now enter a full day’s worth of training reports in less than five minutes and that data is captured. Our guys have logged thousands more training hours than ever before ever since we implemented TargetSolutions.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

With TargetSolutions Life is ‘Easier’ for Oceanside Fire Department

Stuart Sprung thought he would be a firefighter forever. After working as a firefighter for 17 years for the San Francisco Fire Department, his career came to a sudden conclusion when he suffered a spinal cord injury in a work-related accident.

Because of his injuries, Sprung is no longer able to perform his old duties. But he’s still able to help other firefighters. Since 2006 he has served as the fire training specialist for the Oceanside Fire Department.

“I’m here for the guys,” said Sprung, who recently conducted a Q&A with TargetSolutions’ marketing department. “I’m here to make sure they get the training they need.”

Oceanside looks to TargetSolutions for answers to its training needs. Sprung has seen the company’s platform come a long way since signing up in 2008. He continues to be a huge proponent of the technology, but not because it’s shiny or cool, but because it’s effective and helps his firefighters complete their mission.

“The whole reason we are here is so guys can get training in the most efficient way possible,” Sprung said. “The guys are out running calls, so we have to try and make their lives easier. TargetSolutions makes everyone in our department’s life easier.”

Here is a transcript of the complete conversation on how Oceanside is benefiting from TargetSolutions online training and records management system:

Question: Please talk a little bit about how TargetSolutions helps your department?

Sprung: We have to get training out. We have to make sure it’s complied with, we have to have a way to make sure it’s getting done, and we have to keep records for it. If people miss training, how do we get that fixed? We lost people in this office, and we had to find a tool to still do what we are required by law to do. Just because were short on staff doesn’t lessen our legal obligation to fulfill our training requirements. If our doors are open for business, we have to provide the training; we have to figure out a way to get it done with what we have. TargetSolutions is key for us accomplishing that. It gave us the ability to be able to do all the things we are required to do. TargetSolutions has become an invaluable tool for us.

Question: How has the platform progressed since you started?

Sprung: When TargetSolutions first came out, and we started using it, it didn’t have the ability do everything it does now. It was probably at 25 percent of how it’s functioning now. It was really kind of a CE provider. The management aspect of it was in its infancy. But over time, it has become something we use extensively. Before TargetSolutions, training and recordkeeping was very cumbersome. We knew that for the firefighters to use TargetSolutions, it had to be easy or they wouldn’t use it. With TargetSolutions guys can now enter a full day’s worth of training reports in less than five minutes and that data is captured. Our guys have logged thousands more training hours than ever before ever since we implemented TargetSolutions.

Question: You guys experienced budget cuts. Can you talk about how TargetSolutions helped your department make it through that?

Sprung: Over the last five years, we’ve seen our training staff cut in half. TargetSolutions has not only picked up the slack, but improved our recordkeeping from our inception all the way to now. There has never been recordkeeping as thorough and accurate as we have right now with TargetSolutions. All of our training is tracked on TargetSolutions. When those guys do hose evolutions this month on their own, it’s on them to enter training after completing the drill. It’s all tracked on TargetSolutions.

Question: What applications have helped your department the most?

Sprung: The first is Custom Activities, which we have built to allow companies to log training very simply it takes them seconds to do it with TargetSolutions. The second is the Credentials tracker. We have the unfortunate role of being the certification police for all things that are required. We learned the hard way that is something we have to take seriously. We can’t have any flexibility on that. People cannot work with an expired paramedic license or expired driver’s license. We have to have eyes on the certificates of 100 people, 24 hours a day, seven days a week. TargetSolutions has really helped with that.

Question: Have you ever done a cost-benefit analysis to see just how much money you are saving with TargetSolutions?

Sprung: We’ve never done a cost-benefit analysis. … But it is worth every penny. The best way I can put it, is that it’s the best money a department can spend per training hour logged.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

TargetSolutions Helps City of Lawrence Fire Department with Recordkeeping Challenges

One of Mark Fleming’s first initiatives after being promoted last year to Division Chief of EMS for the City of Lawrence Fire Department was finding a solution for the organizations recordkeeping challenges. The department had already signed up with TargetSolutions in 2009, but was not yet capitalizing on all of the platforms capabilities.

Fleming quickly changed that.

“We already had a membership with TargetSafety (now called TargetSolutions) at the time,” Fleming said recently during an interview to discuss the powerful online training and records management system. “The more I learned about it, the more I saw it could do. I learned there was a whole lot more we could use it for.”

The platform was originally intended to keep the townships personnel in accordance with mandated training requirements while doing it in a flexible, convenient web-based format that keeps staff members in their districts serving citizens rather than attending expensive, instructor-led training sessions. But Fleming soon learned TargetSolutions was the answer to his entire list of training needs; things like recordkeeping, reporting, and disseminating critical information to personnel.

“I (now) use every single thing TargetSolutions offers,” Fleming said. “From Web Events, to Reports Manager, if we have a new directive out, we put it on TargetSolutions as a mandatory read and it gets communicated to everyone. I don’t think there’s an aspect that I haven’t used. I’m a huge fan.

Simplifying his department’s recordkeeping practices was the biggie for Fleming. When he needs to pull a report to see how many hours his personnel have in EMS training, or some other topic, it’s all at his fingertips.

It saves me a lot of time, said Fleming, whose department serves approximately 46,000 citizens with 118 firefighters on the TargetSolutions system.

Fleming and the Lawrence FDs fire chief Dave Batalis recently participated in an in-depth interview on how TargetSolutions online training and records management system is benefiting their organization. Here are the transcripts of their comments:

Mark Fleming, Division Chief of EMS, City of Lawrence Fire Department

Question: How is TargetSolutions different from other systems you’ve considered?

Fleming: They really paid a lot of attention to us as far as customer service, by showing us new products and helping expand on the products we already have. The representatives really went all-out to explain all the ways we could use the system. And while were using the system, we can call them up and there’s usually someone there to answer questions. If they need to get back to me, it’s same day.

Question: How has TargetSolutions helped your business?

Fleming: Recordkeeping is the biggie. I’m kind of a stickler when it comes to records. It makes it so much easier for me to pull a report and see exactly how many hours they have in EMS training or exactly how many hours they have in Special Ops training. It saves me a lot of time.

Question: What application inside the platform has been most beneficial to your department?

Fleming: The recordkeeping and the Web Events. The Web Events was a new part when I took over; it allows us to do in-house training for example. I can sit at the training academy and host a class, and say it snowed and there is 2 feet of snow on the ground, the guys can sit and watch the training at their firehouses. It saves us time, saves us money for vehicles moving back and forth across the city. There are a lot of features there that have helped us.

Question: How effective is the auditing process for completed training?

Fleming: That’s one of the best features of (the platform). I can pull a report and verify that they have done the training. We require the officers to do the entries and once the officer does the entry, I know it’s on TargetSolutions. The training is complete and has been verified by a supervisor and that actually helps me in my recordkeeping, as far as auditing my version. If the state were to come in, they could pull my records and see that (our personnel) have done all the required trainings.

Question: Are there any major accomplishments that you can attribute to TargetSolutions?

Fleming: Just improvements in training. I know we’ve saved the city a ton of money in gas and maintenance, things like that. TargetSolutions is the best decision I’ve ever made. They’ve gone a long way to assist the department and to assist me with my job. Overall, I’m totally satisfied with TargetSolutions. Our representative really helped me to expand the services that we use to help me with my recordkeeping. It takes me five minutes to verify training for somebody, where before it could take hours. If it’s on our TargetSolutions system, we’re good.

Dino Batalis, Fire Chief, City of Lawrence Fire Department

Question: How has Target Solutions benefited your department?

Batalis: TargetSolutions has been very popular around this fire department. It serves a lot of purposes. It’s easy access for firefighters. We’ve been able to access training and leave equipment in their firehouses to protect the districts. This is especially important for EMS runs, for fire runs. Instead of bringing everyone to a central location, we’re able to leave firefighters and ambulances in their respective locations and watch the telecast live (through Web Events). It’s also about getting the training or message out to the whole shift and keeping the apparatus to better serve the citizens.

Question: How has TargetSolutions impacted your bottom line?

Batalis: I don’t have the exact figures, but there have been cost savings with the fuel, going to and from trainings. I don’t think you can put a value on quick response, if these vehicles are able to stay in their districts; the response time is much quicker than having to travel from a central location. Cost savings, definitely, but time, effort, support, things that we can’t put a number on, all the way to quicker response time to the people we serve.

Question: Do you use the entire platform now to its full potential?

Batalis: We use pretty much everything TargetSolutions puts out there. The great tool for supervisors is that it notifies us when assignments aren’t done. It also allows us to send out directives firefighters are given a certain amount of time to get them back in, if they are not, supervisors are notified, so it’s a good tracking method on who has done what. I use it every day and it makes the day-to-day business much more fluid.

Question: What application is your department benefiting from the most and why?

Batalis: The training. It fits our needs as far as the time element. If the firefighters are in the middle of training and they need to make a run, they can stop it and go back to it. I like the ability to start and stop. Once they complete their training with TargetSolutions, their chief, EMS or fire chief, immediately transfers that into their personnel file. It’s a very modern way of keeping track of the training they’ve had, what they’ve completed and what they still need to do and how long it takes them to do it.

Question: What would you say about your overall experience with TargetSolutions?

Batalis: Fantastic. It’s made our jobs much easier. One of the hardest things is to go back and follow is a paper trail. This makes it easy to go back, check certifications, past training, what they’ve completed. It even has come in handy for discipline, now we’ve got a record of a person not completing assignments. It’s all recorded. It’s good documentation.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

New Look New Feel TargetSafety is Revamping Its Online Training and Records Management Platform

You may have heard TargetSafety will be changing its name to TargetSolutions later this year to better reflect its services. But the name isn’t the only thing the company is refining.

TargetSafety’s online training and records management system is undergoing a comprehensive overhaul by the company’s team of engineers. The upgraded platform will be made available to fire departments starting in the fourth quarter of 2011.

Fueled by the feedback from clients, the redesign is focused on creating a more engaging and intuitive product. The upgrades exhibit the company’s overall objective to develop cutting-edge technology that brings operational innovation to clients.

“The engineering team here at TargetSafety is very excited for the feature release this fall,” said Alex Day, the company’s Director of Information Technology. This project addresses the need to provide new and exciting applications to our users coupled with improvements to the existing applications. We are also introducing a new look and feel throughout the platform aimed at providing an easier-to-use product that is also easier on the eyes. This is one of the biggest launches in TargetSafety’s history and we are proud to be a part of it.

In addition to a much cleaner interface with more intelligent navigation catered specifically for the fire service, the platform will include several new features and numerous enhancements.

Shift Calendar: Clients asked TargetSafety for a shift calendar and we listened. The fall release will enable administrators to coordinate and display their staff’s work schedules, as well as assignments, with the new Shift Calendar application.

Notification System: Users will now have a prominently displayed and eye-catching Notification System that will alert them when an assignment has become urgent and needs immediate attention.

Dashboard: Statistical data pertinent to each organization will be made available in the attractive new Dashboard. Administrators will be able to easily consume and analyze their organizations progress on certain activities and assignments with this application.

Password Recovery: Statistics show that one-third of users will forget their password at some point. TargetSafety has taken action to upgrade its password recovery process. Users will need to verify they have a valid e-mail address associated with their account, creating the ability to receive e-mails with password reset capability.

The new platform will also feature a vastly superior help documentation system, as well as several other innovative features, including the ability for administrators to prioritize assignments, and much more.

At the end of the day, however, users will be most thrilled with the new interface that makes it easier to navigate throughout the website.

“We stepped back and realized that we had been adding to our course offering for the past 12 years, but hadn’t really done much to improve the delivery method,” said Jon Kostyzak, the company’s Director of Sales. “The technology is so far beyond when we started in 1999 that it just made sense to take a hard look at the platform and really update the user experience.”

During the redesign process, the company sought advice from numerous fire departments that utilize the platform on a daily basis. It was Sarasota County Fire Department’s Ken Treffinger who summed up the new platform with one word: Wow!

“After seeing the new TargetSafety platform, I was immediately impressed by the layout and the look that it presented,” Treffinger said. “Actually, I believe my first word after seeing it was wow! The new platform offered by TargetSafety is sleek, professional, and appears very user-friendly. I feel the new platform will make my job easier with its convenient layout and the ease of navigation it offers.”

About TargetSafety
TargetSafety is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

ISFSI Members Finding Value in TargetSolutions’ Community Resources

Some things go together perfectly. Take TargetSolutions’ Community Resources application and members of the International Society of Fire Service Instructors, for example.

ISFSI has utilized the robust application more than any other group on TargetSolutions’ platform, which makes total sense. After all, Community Resources has been called Google on steroids for the fire service, making it ideal for fire instructors looking to beef up their training programs.

Community Resources is a way for instructors to network and share information, ISFSI President Eddie Buchanan said. “If there is a program they have done that they are proud of, they can put it out there for everyone to use. They can also look at what others have done for some help. It’s really a great way to share in a community setting.”

TargetSolutions first introduced Community Resources in 2009, and the application has been a hit with ISFSI and other groups ever since. Users from ISFSI’s Members Only PreventionLink Connect website have downloaded more than 1,200 resources to help with their instruction, and that’s nearly 300 more downloads than the second-most active user, Cal Fire Riverside County.

Community Resources gives users access to training presentations, educational videos, inspection forms and other compliance management and loss control documents that help departments develop custom training and compliance programs at a fraction of the cost it would take to create from scratch. “I like to keep my training fresh, relevant and interesting,” said Charles Collins, who is a battalion chief for Estero Fire Rescue in Florida. “I have been the bored student listening to training presentations that are re-runs or outdated, as well as the unimaginative drills where we just go through the motions or pencil whip the training. I do not want to have that type of training with my name on it. For those reasons, I am continuously looking for examples, ideas, PowerPoints, lesson plans, etc. that aid me in creating my programs.”

“With time and resources so tight these days, it makes no sense for trainers to recreate the wheel,” Collins added.

“I look to my peers for their ideas and I share mine as well,” he said. “I will be uploading several more items very soon to the Community Resources (application) that I have created recently. These types of resources are vital to our mission in the fire service.” Two of the most well-received resources available right now are San Diego Fire and Rescue Departments SDFD Ventilation Training, a PowerPoint, and Ventilation Skills, a video produced by the department. The two resources each have an outstanding 4star rating (out of five) and have been viewed more than 4,500 times combined.

SDFD’s resources are well organized with clear learning objectives, according to Jim Bryla, the chief of the Training Division for the Roseville Fire Department in California. The information is practical and provides a good foundation for manipulative training, he added.

While SDFD’s ventilation resources have been smash hits for TargetSolutions’ entire network of users, 10-1 HYDRAULICS, which was uploaded by Craig Kodat of the Riverside Fire Department, has been viewed more than any other resource by ISFSIs users.

With such a powerful search engine, however, users can easily locate the topics they are seeking.

“The search engine is helpful if you go into it looking for a certain topic, like forcible entry, or something, you will find material in there,” said Wes Djuplin, who is a firefighter/instructor with the Kenosha Fire Department in Wisconsin.

Brian Ward of the Gwinnett County (Ga.) Fire Department has been an active user of the application since its inception. Ward has uploaded numerous resources, but he’s especially fond of the Tactical Decision Games resources that were recently uploaded.

“Those resources are Word documents with a picture, a paragraph with a question, and a time limit that can be done at the kitchen table,” Ward said. “It’s good to test and see if guys can process the situation with a time limit, because if they can’t perform with a hard time limit in that setting, you know it’s something that needs to be reviewed before it happens in the field.”

With such a tremendous tool for finding material to help with teaching and keeping firefighters prepared for duty, it’s no wonder TargetSolutions’ clients are benefiting greatly from Community Resources, Buchanan said.

“I think firefighters are just very resourceful and when something benefits them they’ll try to find a way to put it to good use,” Buchanan said.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.