You may have heard TargetSafety will be changing its name to TargetSolutions later this year to better reflect its services. But the name isn’t the only thing the company is refining.
TargetSafety’s online training and records management system is undergoing a comprehensive overhaul by the company’s team of engineers. The upgraded platform will be made available to fire departments starting in the fourth quarter of 2011.
Fueled by the feedback from clients, the redesign is focused on creating a more engaging and intuitive product. The upgrades exhibit the company’s overall objective to develop cutting-edge technology that brings operational innovation to clients.
“The engineering team here at TargetSafety is very excited for the feature release this fall,” said Alex Day, the company’s Director of Information Technology. This project addresses the need to provide new and exciting applications to our users coupled with improvements to the existing applications. We are also introducing a new look and feel throughout the platform aimed at providing an easier-to-use product that is also easier on the eyes. This is one of the biggest launches in TargetSafety’s history and we are proud to be a part of it.
In addition to a much cleaner interface with more intelligent navigation catered specifically for the fire service, the platform will include several new features and numerous enhancements.
Shift Calendar: Clients asked TargetSafety for a shift calendar and we listened. The fall release will enable administrators to coordinate and display their staff’s work schedules, as well as assignments, with the new Shift Calendar application.
Notification System: Users will now have a prominently displayed and eye-catching Notification System that will alert them when an assignment has become urgent and needs immediate attention.
Dashboard: Statistical data pertinent to each organization will be made available in the attractive new Dashboard. Administrators will be able to easily consume and analyze their organizations progress on certain activities and assignments with this application.
Password Recovery: Statistics show that one-third of users will forget their password at some point. TargetSafety has taken action to upgrade its password recovery process. Users will need to verify they have a valid e-mail address associated with their account, creating the ability to receive e-mails with password reset capability.
The new platform will also feature a vastly superior help documentation system, as well as several other innovative features, including the ability for administrators to prioritize assignments, and much more.
At the end of the day, however, users will be most thrilled with the new interface that makes it easier to navigate throughout the website.
“We stepped back and realized that we had been adding to our course offering for the past 12 years, but hadn’t really done much to improve the delivery method,” said Jon Kostyzak, the company’s Director of Sales. “The technology is so far beyond when we started in 1999 that it just made sense to take a hard look at the platform and really update the user experience.”
During the redesign process, the company sought advice from numerous fire departments that utilize the platform on a daily basis. It was Sarasota County Fire Department’s Ken Treffinger who summed up the new platform with one word: Wow!
“After seeing the new TargetSafety platform, I was immediately impressed by the layout and the look that it presented,” Treffinger said. “Actually, I believe my first word after seeing it was wow! The new platform offered by TargetSafety is sleek, professional, and appears very user-friendly. I feel the new platform will make my job easier with its convenient layout and the ease of navigation it offers.”
TargetSafety is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.