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Customer Feedback Leads to Usability Improvements, Platform Enhancements

enhancement request process for targetsolutions

TargetSolutions has released numerous enhancements in 2017 and more are on the way. Download this infographic to learn about the enhancement request process. 

TargetSolutions is striving to create the most user-friendly, intuitive training management system possible. That’s why customer feedback, delivered through the Enhancement Request form, is so valuable (download PDF to learn how the process works).

targetsolutions platform enhancementsSo far this year, TargetSolutions has knocked out nearly a dozen projects requested by customers. One of the most recent enhancements, the File Center Resource Wizard, improves usability by creating a bridge between three of the platform’s most powerful applications: the File Center, Activities Builder and Create New Assignments.

This new tool provides powerful functionality designed to reduce clicks, streamline processes, and improve feature interoperability.

Platform managers can now upload a file to the File Center, use the Resource Wizard to create an activity directly from the file upload tool, and either edit the activity in Activities Builder or assign it through Create New Assignment.

“This release was another step toward reducing clicks and streamlining processes,” said Senior Product Manager Misty Pratt. “With platform managers’ efficiency in mind, we’ve more closely aligned uploaded files, assignments, and activities with the new File Center Resource Wizard.”

Customer feedback is critical for continuously improving the platform. That’s why TargetSolutions employs an Enhancement Request process that allows the TargetSolutions team to capture details about specific applications, identify similar requests, and provide a foundation for decision-making on which features to build next.

TargetSolutions aims to release 4-8 enhancements per quarter, dependent on development scope and impact.  Several factors are considered when deciding which enhancements to build, including the number of requests for the feature, impact on client base, fit with current business model, and development impact.

“We value customer feedback and make every effort to use it to continually evolve our product. Through the Enhancement Request process, customers are able to help shape the future of TargetSolutions.”

Jennifer Jones, Director of Product & User Experience, TargetSolutions.

Listed below are the various projects requested by customers that were implemented in 2017 to boost overall efficiency:

California JAC Solution: Implemented the Reimbursement Status category that provides better visibility and prevents double-dipping.

Delete Self-Assigned Activity: Any assignment started through the Self Assign feature can be deleted from My Assignments.

Full SSL/TSL Solution: All clients will access the site through an SSL/TLS connection (meaning clients can access their site URL with https://).

Add Activity to Credential Topic from Activity Setting: New activity setting allows platform managers to add activities to credential topics when creating or editing activities.

File Center – Improved Search Functionality: A series of updates, including folder name searches, added search functionality to the enterprise tab of the child site, as well as the ability to view file breadcrumbs of search results.

Changed Downloaded File Names: Downloaded file name reflects the name of the file in TargetSolutions, rather than a string of letters.

Improved Enterprise/Child Representation for Files: Enterprise folders feature same permission structure that is available on child sites.

Mass Managing Activities: Eliminates cumbersome one-at-a-time updating for activities; allows platform managers to mass manage settings, mass archive, and mass delete.

Archiving Activities: Gives platform managers an alternative to deleting activities, allowing them to keep their activities organized without compromising completion reports.

Upload New File Versions: Allows platform managers to upload a new version of existing files in the File Center and automatically update any activities to which the file is attached without affecting previous completions of those activities.

Upgraded Events Manager: Usability tweaks and design overhaul including some added functionality.

Here are a couple of enhancements the TargetSolutions team is currently working on:

Activities Resource Component Upgrade: With a single resource component, you will be able to add multiple File Center files or files directly from your computer to activities. Instructional settings and e-signature options will be customizable per file. We will also be adding File Center search functionality to the component, as well as the ability to add files from your computer to File Center directly from the component.

Multiple Day Duration Component in Activities Builder: Adding this new component will allow a user to complete an activity one time and generate multiple completion records for multiple days. For instance, a user could opt to split a 40-hour course completion record equally over five days; a single submission creating five identical eight-hour completion records for the designated days.

enhancement request form

Click Here for Access to the Enhancement Request Form

For more information on TargetSolutions’ platform enhancements, please contact us today at (800) 840-8048.

TargetSolutions’ Top 6 Courses for National Preparedness Month 2017

To commemorate National Preparedness Month 2017, TargetSolutions has selected our Top 6 training courses to help organizations establish an emergency response plan. 

According to FEMA’s Citizen Preparedness Survey, less than one in three employed U.S. adults believe their workplace is proactive about emergency preparedness. As September is National Preparedness Month 2017, now is the time to develop an effective disaster response procedure to protect your organization.

Each week this month focuses on methods to build your emergency response plan:

Week 1 (September 1-9): Make a Plan for Yourself, Family and Friend

Week 2 (September 10-16): Plan to Help Your Neighbor and Community

Week 3 (September 17-23): Practice and Build Out Your Plans

Week 4 (September 24-30): Get Involved! Be a Part of Something Larger

To help organizations implement an emergency response plan, TargetSolutions has selected our Top 6 courses for National Preparedness Month 2017:

Building Evacuation and Emergencies provides building occupants with information about emergency response plans to ensure the safe, orderly and prompt evacuation of individuals.

Disaster Preparedness discusses how to plan for emergencies for all sectors of society – service providers, businesses, civic and volunteer groups, industry associations and neighborhood associations – and includes the responsibilities of law enforcement personnel in disaster preparedness and response.

Emergency Action Plan gives you a look at how to prepare an Emergency Action Plan for businesses and includes how to integrate required OSHA regulations into the plan.

Hazard Communication covers OSHA’s Hazard Communication Standard (HCS) National Preparedness Month 2017to ensure the communication of the dangers of the thousands of hazardous chemicals to workers and their employers. This includes a hazard communication program to get this information to their employees through labels on containers, SDSs, and training.

Emergency Response to Terrorism is an introductory guide for first responders who may be among the first to arrive at an incident of suspicious origin. It is intended to be a general introduction to the basic concepts for first-responder awareness at the scene of a potential terrorist incident.

NFPA 1021: Pre-Incident Planning recognizes that protecting a community from fires and other emergency incidents requires more than merely responding to the alarm. This course reviews the concept of pre-incident planning and discusses the primary elements of pre-incident planning, including gathering information (i.e., performing the property survey), recording that information, and using that information effectively.

While you can’t predict when disaster will strike, you can be ready for when it does. The goal of National Preparedness Month 2017 is to engage communities across the country to create emergency preparedness plans for the home, work, school, and places of worship. TargetSolutions’ comprehensive training catalog assists organizations in developing a disaster preparedness plan that reduces liability and potentially saves lives.

For questions about these training courses, or TargetSolutions’ online training catalog, please contact us today (800) 840-8048!

TargetSolutions Unveils Revamped Fleet Program Courses for Emergency Vehicle Operators

TargetSolutions has made rousing visual and engaging content updates to five selections in our Fleet Program specifically designed for emergency vehicle operators.

Five courses in our Fleet Program that are designed specifically with emergency vehicle operators in mind have been upgraded with exclusive visual and technical enhancements.  Presented in a video-driven, instructor-led format, these optimized courses feature exclusive video shot especially for this package with assistance from the Pleasant Grove Fire Department in Pleasant Grove, Utah. Students will be guided through these visually stunning lessons that include an assortment of video presentations, real-world video examples, and enticing multimedia to keep you focused and engaged.

As the calendar flipped to 2017, one of TargetSolutions’ goals was to modernize our versatile Fleet Program. This five-lesson bundle polishes off that New Year’s resolution by boosting the total number of 2017 Fleet Program course updates to twelve with more on the way.

“Our clients have been requesting these updates to our Fleet Program, and these upgrades in particular meet a growing need for engaging content for emergency vehicle operators. With TargetSolutions, your opinions are always heard.”

Bryan Fitzgerald, Content Manager, TargetSolutions

Courses in this bundle include:

Intersection Safety: Discusses the prevalence and impact of emergency vehicle-related collisions, injuries, and fatalities.

Distracted Driving: Examines the issue and offers solutions and prevention measures for avoiding accidents due to distracted driving.

Vehicle Inspection and Maintenance: Focuses on the responsibility of emergency vehicle operators to inspect their vehicles and maintain them in good working condition.

Emergency Vehicle Operations (Coming week of September 11th): Reviews the fundamentals of emergency vehicle driving using contemporary examples and statistics.

Legal Considerations for Emergency Vehicle Operators (Coming week of September 11th): Reviews legal aspects of emergency vehicle operations including appropriate vehicle procedures based upon federal, state, local, and organization regulations.

For more information on this course or any courses in our Fleet Program catalog, please contact TargetSolutions today at (800) 840-8048.

New Upgrades to Manage Events Application Simplify Event Planning for Public Entities


TargetSolutions makes continuous platform enhancements to improve the user experience. The latest upgrades streamline event planning for public entities.

TargetSolutions is the leading computer-based system for all facets of training management and your feedback is crucial in our efforts to improve the platform. The latest enhancements modernize the Events application with a more user-friendly design and greater functionality.

New upgrades to the Events application include the following:

• Manage Events in the Administration Section
• Search Bar and Sorting Functionality
• Supervisor Rights for Platform Managers for Event Management
• Improved Enrollment and Attendance Records

event planning for public entitiesMore Convenience for Platform Managers
Manage Events in the Administration section significantly improves the application’s usability for creating and organizing events. Now, rather than having to switch between the Home and Administration tab, administrators can oversee events from the same platform page they use to coordinate training courses and activities.

Greater Search and Sorting Capabilities
The new search bar and sorting functionality will save you time by simplifying navigation between current and past events. Users and platform managers can find a specific event by searching for its name or sorting the table values in the event list according to a category – such as a date or location.

Distribute Responsibility to Streamline Management
Supervisor rights grant event editing abilities to individuals, other than the original event creator. With access to these new rights, multiple platform managers can edit event details such as attendee enrollment, recording attendance and canceling an event. Enabling supervisor rights for several people distributes responsibility to streamline adjustments for easy event planning for public entities.

Using the new Event History, you can oversee these changes and track who edited information and when the edits were made.

Easily Access Event Registration Information
In addition to simplifying event creation, approving or denying attendee enrollment is now painless with the ability to approve or deny multiple attendees at once. This usability upgrade makes the enrollment approval functionality more practical and efficient.

Attendee information also provides valuable data for compliance purposes. Once at the event, training officers can take attendance and view the attendance record in My History and completions reports.

“Enhancements to TargetSolutions’ Events application make creating, managing and reporting events easier for organizing hands-on training or event planning for public entities. You can now manage all event communication and report attendance with TargetSolutions’ all-in-one training management system.”

Misty Pratt, Product Manager, TargetSolutions

For more information about the updated Events application, please visit TargetSolutions’ online Help System or contact us today at (800) 840-8048!

How Cities & Counties Benefit from Utilizing TargetSolutions’ Online Training System

Implementing an online training system for your city and county has never been easier with TargetSolutions’ powerful records management software. 

More than 4,000 public agencies across the country use TargetSolutions to streamline training compliance and manage valuable records. In doing so, organizations are experiencing massive benefits, including saving money, reducing claims and liability, and boosting employee efficiency and productivity.

If you’re still learning about what TargetSolutions does, here’s a recap: TargetSolutions is a learning management system (LMS) and a records management system (RMS). The innovative, easy-to-use online training system is built to handle the heavy workloads of training administrators and to consolidate the ever-turning kaleidoscope of records management into one centralized hub.

Fully customizable to your organization’s needs, TargetSolutions’ online training system prides itself on being a jack-of-all-trades/master-of-many solution. The reason is simple: TargetSolutions provides public entities with the technology to oversee compliance and individual agencies with the autonomy to manage their training programs.

Here’s a rundown of the benefits that TargetSolutions’ online training system has to offer:

SAVE TIME & IMPROVE EFFICIENCY

TargetSolutions allows your organization to operate more efficiently by automatically streamlining completion of training and compliance tasks so you don’t have to. With TargetSolutions you can unlock your organization’s full potential with a revolutionary recordkeeping application guaranteed to save you time and boost efficiency.

TargetSolutions’ fully customizable system allows you to deliver what you want when you want and allows you to easily disseminate organization-specific content including training videos, presentations, policies, and anything else that needs to be delivered and tracked. Rest easy with alerts, so licenses and other important renewals never expire unexpectedly. Whether it’s the license for a driver, an instructor, or an EMT, TargetSolutions won’t just track it but will send you notifications as the deadline approaches.

“It used to take days to compile and record training information for the month. Now, I can gather the same information in about five minutes.”

Kristopher Shrader, Deputy Chief, Martinsville Fire Department & EMS

ACHIEVE COMPLIANCE & INCREASE SAFETY

Struggling to achieve compliance is like locking your keys in your car. Can you imagine a situation where you can’t locate vital records that would allow your organization to meet compliance requirements? What would you do? It’s a helpless feeling. Fortunately, with TargetSolutions, roadside assistance will come in the form of powerful recordkeeping tools that will ensure your files are up-to-date and fully meet compliance requirements. Proceed with confidence knowing that whenever you need documentation, it will be there.

A compliant organization is a safe one, and TargetSolutions’ mission is to elevate both. With more than 1,000 online training courses for all types of government agencies, including fire departments, police departments, public works agencies, and school districts, TargetSolutions is your answer for a smarter strategy that alters unsafe behavior and provides a safe working environment. OSHA training, driver safety training, and HR courses are all available with a few clicks of the mouse.

“As new legislation develops, we need to be able to react and address the change in requirements and TargetSolutions has helped us do that.”

Suzanne Dillman, Member Services Manager, North Bay Schools Insurance Authority

SAVE MONEY & REDUCE RISK

TargetSolutions offers an armory of liability-reducing titles designed to minimize risk. The versatile online training system features more than 1,000 digital training courses, including popular risk-mitigating lessons like Bloodborne Pathogens Safety, General Office Ergonomics, and Slips, Trips, and Falls and much more. Studies show that a significant portion of all lost workday injuries and illnesses are job-related, making ergonomic education critical to a healthy and efficient workforce.

Echoing previous sentiments: a healthy workforce is a productive one. Claims, sick days, and health costs are reduced across the board when companies implement a wellness program. Establish organizational goals and create a customized combination of activities and courses to educate employees on a healthier lifestyle, then monitor weekly progress through electronic tracking reports.

“If we’re going to be working together on the emergency scene, we darn well better be training together. What TargetSolutions does is it allows us to train much more effectively and much more cost-efficiently.”

Rick Vogt, Deputy Chief, North Zone Training Group

IMPROVE PRODUCTIVITY & PERFORMANCE

Quality training is important to your bottom line. We get that. That’s why as the ultimate online training system, TargetSolutions is proven to educate employees, boost productivity, and enhance performance. Explore what the digital frontier can do for your organization with tools designed to simplify training and recordkeeping tasks while fully empowering your users.

Start employees on the right foot with an effective onboarding process that eliminates unnecessary paperwork and streamlines efforts while saving you valuable time and money. From the get-go, employees will enter a corridor of efficiency with policy reviews, resource reviews, orientation videos, and online training courses that specifically cater to new hires.

From there, TargetSolutions’ powerful recordkeeping software will serve as a virtual office administrator ready to handle any task, anytime, anywhere.

“TargetSolutions has given us the ability to quickly and effectively deliver training to the organization. The platform gives us the ability to automate employee registration, credentialing and recordkeeping.”

Oscar Ramirez, Safety and Security Specialist, Otay Water District

Simplify training with a round-the-clock solution that’s available 24/7 and mobile-ready. If you ever encounter an issue, TargetSolutions’ world-class support team is happy to answer any questions that may arise. This is the future of training. This is TargetSolutions.

To learn more about how TargetSolutions can elevate your city or county’s safety with an online training system, please contact us today at (800) 840-8048. 

TargetSolutions Sponsors New Webinar Highlighting the Traits of Effective Leadership

Fire Service Leadership

The new TargetSolutions-sponsored webinar “Step Up and Lead” features Deputy Chief Frank Viscuso discussing effective fire service leadership characteristics and how they can shape you and your employees for the better.

Packed with firsthand knowledge for capturing the essence of what makes a strong leader, the brand new TargetSolutions-sponsored webinar “Step Up and Lead” is one you don’t want to miss.

Presented by Deputy Chief Frank Viscuso of the Kearny (NJ) Fire Department, the 73-minute webinar dives into the fundamentals of effective leadership and demonstrates how to apply those characteristics to the fire service. Quality leadership extends beyond mere occupational titles and instead roots itself deep into twelve specific character attributes, which Viscuso outlines as the acronym L.E.A.D.E.R.S. T.E.A.C.H.: Loyal, Educated, Adaptable, Determined, Enthusiastic, Reliable, Selfless, Tough, Empathetic, Assertive, Courageous, Honorable.Fire Service Leadership

From there, Viscuso infuses the presentation with firsthand accounts of a career spanning 26 years which serves as his inspiration for developing future leaders. Leadership 101 doesn’t start with a digital thesaurus of proverbial terms and phrases; instead, it starts from within, where it takes a positive can-do approach and an open mind to sufficiently harness the proper growth and development of your battalion. A leader will find a way to make it happen and sometimes it’s as simple as creating something out of nothing.

“We have to have the mentality of finding a way or making one,” commented Viscuso. “If you can’t lead yourself then you’ll never lead other people.”

Adorned with engaging illustrations, Viscuso dissects each of the twelve characteristics as they pertain to the fire service leadership and life in general. Most importantly, strong leadership is about adapting to new situations and setting your people up for success.

“My strategy was to put the right person in the right position and get out of their way,” stated Viscuso. “There’s something to say about finding what people are good at and putting them in the right position so you can have the most effective, efficient team possible.”

Watch the “Step Up and Lead” presentation by clicking the “Watch Webinar” button above. For information about how TargetSolutions can help formulate a solid fire service leadership presence for your department, please contact us today at (800) 840-8046.  

Become a TargetSolutions Platform Expert with New TS Academy Webinar Series

TS Academy

TargetSolutions is excited to announce a brand new seven-part TS Academy webinar series designed to transform platform managers into experts of the system.

Created with the needs of clients in mind, TargetSolutions is proud to announce the upcoming TS Academy seven-part webinar series. The TS Academy is designed for training administrators and supervisors alike to master TargetSolutions’ basic functionalities with the goal of optimizing their organization’s day-to-day platform utilization.

Each weekly webinar will highlight different aspects of the training platform for a comprehensive overview; from managing user profiles to creating training plans for your organization. After completing the seven-week series, administrators will receive a certificate of completion.

“The TS Academy is a must for all platform managers who are looking to take their TargetSolutions program to the next level. The training series enables platform managers of all skill levels to become an expert.”

Amy Albanese, Senior Account Manager, TargetSolutions

Here’s a schedule and brief overview for each of the seven webinars:

Week 1 (September 12th) – Managing User Profiles: Leading off, the first installment will cover adding users, modifying user profiles, creating supervisors, defining categories, modifying organizational profiles and more.

Week 2 (September 19th) – Utilizing Resource Applications: The second presentation will explore how to use the File Center, Course Library, Bulletin Board and Community Resources.

Week 3 (September 26th) – Building Custom Activities: The third webinar will dive into how to create new custom activities and how to use them to track compliance-related tasks, offline instructor-led training, and much more.

Week 4 (October 3rd) – Managing Assignments: Section four will be a presentation on how to create, edit, validate, record, delete and deliver assignments through TargetSolutions.

Week 5 (October 10th) – Building Custom Credentials: Week 5 will illustrate how to create new credentials, who credentials are for, and why they are used.

Week 6 (October 17th) – Generating Reports: This chapter will cover the capabilities of TargetSolutions’ powerful Generate Reports application; giving platform managers more information on how to run various reports, including completions, incomplete assignments, credentials, etc.

Week 7 (October 24th) – Blueprint for Success: The seventh and final webinar will analyze best practices for planning your organization’s training, building learning-track templates, handling employee turnover and much more.

For questions about the TS Academy webinars, please contact us today (800) 840-8048!

TargetSolutions’ Top 6 Training Courses for School Districts to Prepare for the New Year

TargetSolutions’ Top 6 Back-to-School Training Courses aim to address the unique challenges that school districts will face for the upcoming 2017-18 school year. 

As the 2017-18 school year is right around the corner, the “Summer Slide” is not just a concern for students who forgot about school over their summer vacation. School staff also risk falling behind on back-to-school training.

TargetSolutions addresses these concerns by identifying the Top 6 training courses for school districts so they can assign annual mandated back-to-school training and get a head start on the new semester.

These Top 6 training courses for school districts were selected to address the unique challenges school staff will face on a regular basis. With frequent policy updates or new threats to the learning environment, such as cyberbullying, personnel must constantly refresh their training to be prepared.

Incorporating these key courses into your school’s back-to-school training will reduce liability and improve the safety of staff and students alike:

  • Mandated Reporter: Reporting Abuse, Neglect and Exploitation of Children: Demonstrates what do if you suspect a child is being abused.
  • Sexual Harassment Awareness: Provides strategies to deal with and prevent sexual harassment in the workplace.
  • Bloodborne Pathogens Safety: Provides practical information and prevention strategies associated with bloodborne pathogens.
  • Avoiding Slips, Trips and Falls: Helps recognition of fall hazards to prevent injury.
  • School Bullying: Focuses on programs to stop bullying and create a positive environment.
  • Youth Suicide Awareness and Prevention: Familiarizes staff with risk factors and warning signs for proper response and prevention measures for suicidal youth.

With all the back-to-school buzz and stress, these Top 6 training courses highlight essential topics for school staff. Using TargetSolutions, school districts can seamlessly deliver, track and report course completions for annual mandated training.

For any questions about TargetSolutions’ Top 6 training courses for school districts, please contact us today (800) 840-8048!

Community Resources Delivers Vast Collection of Fire Department Training Resources

TargetSolutions’ Community Resources application contains a plethora of fire department training resources and allows users to easily access, utilize and share valuable tools with other community members. 

Are you looking for a training tool to present to your employees about how to improve functionality on the job? There’s a resource for that!

Community Resources is a versatile file-sharing application that allows users to share and download valuable training tools anytime, anywhere. With a rich arsenal of custom content and an encyclopedia of topics, community members are sure to be pleasantly surprised with what they find among the thousands of currently available resources inside TargetSolutions’ online depository.

The types of tools you’ll find in Community Resources’ robust library include:

  • Videos: Training demonstrations, tutorials, documentaries and everything in between.
  • Webinars: Includes a vast selection of presentations delivered from local organizations, industry websites, and TargetSolutions’ how-to webcasts.
  • Policies: Curious about a local policy? Interested in national training standards? Community Resources has it all.
  • Presentations: Maybe it’s a video, maybe it’s a webinar, or maybe it’s both. Upload, download, and integrate complete PowerPoint presentations with ease.
  • Links: Did you find something useful on another website? Do you think others will enjoy it? Upload it into Community Resources and share the wealth.

Easily download, modify, and assign shared resources with just a few clicks of the mouse. Import any resource into your organization’s File Center and modify if necessary before assigning to your employees through the Activities Builder. Be sure to rate resources so other community members can properly partake in the experience.

Some of the most viewed and highly rated pieces are promoted as a Resource of the Month and featured front-and-center on TargetSolutions’ website. Past monthly selections include a series of videos that focus on stress management for emergency responders, a visual demonstration of educating employees on back safety, and a video presentation of a firefighter suspected of alcohol abuse.

To see firsthand what types of fire department training resources are available, click the “Community Resources” tab inside TargetSolutions’ online training management system. If you have any questions, please contact us today at (800) 840-8048.  

Take Your ARFF Training to a Higher Level with TargetSolutions’ Firefighter Training System

TargetSolutions’ ready-made ARFF firefighter training solution features custom activities covering the FAA’s training DVD, as well as more than a dozen video-based training courses.

As we march through the height of fire season, it’s imperative that local crews are prepared on how to handle fire-related emergencies as they develop in and around airports. Whether the hazard is related to land, air or sea, maintaining a thorough working knowledge of aircraft rescue fundamentals can help to save lives. TargetSolutions’ Aircraft Rescue & Fire Fighting training solution provides a complete package of custom activities and engaging courses to satisfy your department’s mandated ARFF requirements.

The platform, equipped with unique training management functions and features to track compliance, delivers the Federal Aviation Administration’s training DVD through TargetSolutions’ powerful Activities Builder application. Complete with over a dozen lessons centered around emergency response, hazard mitigation, evacuation and rescue, this ready-made solution will efficiently and effectively meet annual FAA training regulations.

Titles of courses in this bundle include:

  • Adapting and Using Structural Equipment
  • Aircraft Cargo Hazards (Parts 1-2)
  • Aircraft Familiarization
  • Aircraft Rescue – Emergency Communications
  • Aircraft Rescue and Firefighting Ops
  • Application of Extinguishing Agents (Parts 1-4)
  • Aviation Incident Response/Crash Rescue Management
  • Command and Control of Aircraft Incidents
  • Emergency Aircraft Evacuation
  • Out of the Blue
  • Personnel Safety
  • Vehicle Rescue
  • Water Rescue

“TargetSolutions’ Aircraft Rescue Firefighting bundle covers a special category of firefighting. With a unique blend of courses and features, this bundle will help prepare local firefighters, ground crews, and anyone else who responds to fire events in or around airports.”

Misty Pratt, Senior Product Manager, TargetSolutions

For more information on TargetSolutions’ ARFF firefighter training solution or any other training found in our course library, please contact us today at 1-800-840-8048.