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TargetSolutions to Present Industry’s Leading Online Fire Training System at New York State Association of Fire Chiefs’ FIRE 2014 Expo

TargetSolutions is pleased to exhibit June 11-14 at the New York State Association of Fire Chiefs’ FIRE 2014 Expo. Please stop by booth No. 2325 and meet Regional Sales Manager David Fulmer, who will be demonstrating the benefits of TargetSolutions’ online fire training management system.
With more than 250 hours of Fire and EMS recertification courses, including more than 60 hours of valuable NFPA training and certified credentials for the four levels of EMS providers recognized by the New York State Department of Health (EMT, AEMT, AEMT Critical Care, Paramedic), TargetSolutions is an excellent resource for achieving compliance.
TargetSolutions’ credential tracking tool links courses to the divisions and required hours set by the DOH, and includes topics like airway management, pediatric, trauma, preparatory, and operations. EMS agencies or departments with a CME agreement may fulfill 100 percent of their recertification requirement through TargetSolutions.
As the industry’s leader in online fire training management, TargetSolutions is the ultimate technology for thousands of organizations across the country. One of those clients is New York’s Bethpage Fire Department, which has experienced tremendous improvements in its training program since implementing TargetSolutions in November of 2008, according to Joseph Minogue, Chairman–Board of Fire Commissioners.
“Before we started using TargetSolutions, it was tough to get everyone’s annual training documentation filed without missing something,” Minogue said. “TargetSolutions makes everything easy to document and pull out. It’s a great management tool to make sure everyone is staying on top of his/her training. … TargetSolutions offers a convenient, cost-effective method for recordkeeping and getting training messages out.”
For more information on TargetSolutions’ online training management system, please contact us today at (800) 840-8048.
About TargetSolutions
TargetSolutions provides cutting-edge technology, engaging online training courses and world-class customer service. As the leading provider of online fire training for emergency responders, TargetSolutions enables organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

 

Additional 13 Hours of Online Fire Training Courses Approved for Recertification in Florida and Iowa

TargetSolutions’ RT-130: Annual Wildland Fire Safety Refresher is a four-module online fire training course that has recently been approved for recertification in of Florida and Iowa.

Three states with fire recertification training requirements have approved as many as 13 additional hours of online fire training with TargetSolutions. Florida, Texas and Iowa recently accepted several of TargetSolutions’ newest courses, including five hours of valuable NFPA firefighter training.
NFPA 1584 Firefighter Rehabilitation (Modules 1-2) and NFPA 1403 Live Fire Training Evolutions offer a combined five hours of training that can be applied toward fire recertification hours. In Florida, TargetSolutions’ RT-130: Annual Wildland Fire Safety Refresher (Modules 1-4) added another eight hours of newly recognized training. Recently approved courses have been added where applicable to Certified Credentials inside TargetSolutions’ fire department tracking application, Manage Credentials.
“These courses give platform managers more options as they strategize their department’s training for fire recertification purposes,” said Account Manager Ann Gruetzmacher, who works with clients in the Southeast region. “They are very engaging with dynamic interactions and learning features. We’re excited they have been approved for recertification.”
Here is a breakdown of new hours added for clients utilizing customized credentials:
Florida: Three new course titles – NFPA 1584 Firefighter Rehabilitation (two hours in each module), NFPA 1403 Live Fire Training Evolutions (one hour), and RT-130: Annual Wildland Fire Safety Refresher (two hours in each module) – added 13 hours of training for Instructor I, Instructor II and Instructor III. Courses are not approved for the Inspector level.
Texas: The two NFPA courses added five hours for Level I continuing education. The wildland firefighting training course was previously approved. These courses have been added to the following Certified Credentials inside TargetSolutions’ fire department training system: Basic Fire Suppression, Fire Officer I, Fire Officer II, Fire Officer III, Fire Officer IV and Basic Wildland Fire Fighter. Please click here to view TargetSolutions’ fire recertification list for Texas.
Iowa: The three courses (13 total hours) have been approved for recertification and added to the Firefighter I and Firefighter II Certified Credentials. Please click here to view TargetSolutions’ fire recertification list for Iowa.
If you have any questions about course approvals in your state, please contact us at (800) 840-8048.
About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS organizations. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

 

TargetSolutions Forms EMS Advisory Board to Help with Development, Upkeep of EMS Continuing Education Courses

TargetSolutions is excited to announce the creation of its EMS Advisory Board. The new six-member panel has been formed to deliver TargetSolutions’ Content team with valuable recommendations to improve existing EMS continuing education courses, as well as review new training material during the development process.

“While we strive to produce the most creative and engaging content possible, it is important that we don’t lose sight of the big picture. We are in this to help keep EMTs and paramedics certified. The TargetSolutions EMS Advisory board will make sure we are on the right track and that our EMS catalog is up-to-date and relevant,” said Content Architect Jeremy Lynch.,” said Content Architect Jeremy Lynch.

The board was initially created in late 2013 and held its first group meeting during the EMS Today Conference in Washington D.C. in February. With more than 160 hours of accredited EMS continuing education courses available on TargetSolutions’ online training system, the board has a unique opportunity to influence existing courses, as well as future EMS refresher training that can be scheduled, delivered and tracked through the industry’s leading computer-based training platform.

TargetSolutions took careful consideration during the selection of members for the board, which features a diverse group of experienced individuals from a wide range of settings across the EMS industry.

Here is a brief overview of the members on the board:

Fran Hildwine, Paramedic: Serving as an EMT since 1986 and a paramedic since 1989, Hildwine is the former director of the Institute for Clinical Education, Simulation, Innovation and Safety with the Crozer Keystone Health System in Delaware County, Pa.

Ricky Rod, RN, CEN, NREMT-P: Has worked in EMS for more than 40 years with the unique distinction as one of the very first EMTs to serve in the United States Navy. Rod currently works as a QA/QI Clinical Nurse Coordinator for the EMS Division, Rural/Metro San Diego and San Diego Fire-Rescue Department. Prior experience includes Paramedic Field Training Coordinator, RN Clinical Educator and Paramedic Field Training Officer.

Brad Smith, Paramedic, Fire Lieutenant: As a member of MA TF-1, Smith responded to the World Trade Center attack and Hurricane Katrina disaster. Smith holds credentials in multiple disciplines for the Department of Homeland Security FEMA US&R system and serves as an agency representative to the Massachusetts State Emergency Operations Center and FEMA Response and Recovery Coordination Center.

About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges.

TargetSolutions Announces New TargetSolutions Academy, Featuring Special Webinar Series Built to Help Platform Managers Become More Proficient with Online System

With a focus on bringing exceptional value to clients and ensuring they have every resource necessary to operate the industry’s leading online training and records management system, TargetSolutions is excited to announce the creation of the TargetSolutions Academy.
The Academy will feature a special six-week webinar series, which opens for registration in early January and continues TargetSolutions’ ongoing effort to bring innovative education to clients.
“We’re thrilled to roll this out in Q1 of 2014,” said Kelly Zielinski, who is TargetSolutions Strategic Risk Management Business Unit Manager. “The TargetSolutions Academy is going to include an engaging webinar series that will help platform managers improve their skills while navigating the platform.”
On Thursday, Jan. 30, 2014, TargetSolutions will host the first of six webinars built to help platform managers become more proficient operating the system. The series is aimed at training administrators and supervisors, who are responsible for managing their organization’s day-to-day utilization, about the platform’s basic functionality.
After completing the six-week series, clients will receive a certificate of completion. Zielinski said she is confident clients will be able to effectively run the basics at that point.
“Participants will learn tips and tricks to simplify primary utilization of the platform,” Zielinski said. “Our goal at completion is effective, independent operation of the platform. Of course, our account management team will continue to be a support, should clients need it.”
Here is a brief outline of the six webinars that will be held during the first TS Academy:
1. Managing Your Users (Jan. 30, 2014): This webinar will cover adding users, modifying user profiles, creating supervisors, defining categories, modifying organizational profiles, etc.
2. Managing Resources and Activities (Feb. 6, 2014): This webinar will cover the File Center, customizing TargetSolutions’ online training courses, creating custom activities, etc.
3. Managing Credentials (Feb. 13, 2014): This webinar will cover how to create new credentials, who credentials are for, and why they are used.
4. Managing Assignments (Feb. 20, 2014): This webinar will cover how to create, validate, record, delete, merge, renew and auto-renew various types of assignments delivered through TargetSolutions.
5. Managing Your Training Strategy (Feb. 27, 2014): This webinar will cover best practices for planning your organization’s training, building learning-track templates, handling employee turnover, etc.
6. Managing Reports (March 6, 2014): This webinar will cover the capabilities of TargetSolutions’ powerful Generate Reports application; giving platform managers more information on how to run various reports, including completions, incomplete assignments, credentials, etc.
Please click here to register for this special webinar series.
TargetSolutions will continue to host regular webinars for platform beginners as the Academy is designed for administrators and supervisors who have already completed their introductory training. If your organization is just getting started – or you need a basic refresher – please e-mail TargetSolutions to find out when you can join an upcoming weekly webinar.
Advanced administrators and supervisors will be excited to learn TargetSolutions is planning to implement more innovative webinars in 2014 to cover more in-depth topics. These webinars will focus on applying TargetSolutions’ powerful applications to industry-specific training requirements and operational procedures.
About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges.

 

TargetSolutions Launches NFPA 1584 Firefighter Rehabilitation and NFPA 1403 Live Fire Training Evolutions

TargetSolutions is excited to announce the creation of two new online fire training courses: NFPA 1584 Firefighter Rehabilitation and NFPA 1403 Live Fire Training Evolutions. The new additions to TargetSolutions’ growing list of NFPA titles are now accessible for the fire service.
“These two courses were musts for TargetSolutions’ course library,” said Jeremy Lynch, who serves as TargetSolutions’ content architect. “We offer many NFPA courses that help train firefighters. We’re happy to offer a course that helps get them back to work when they suffer injuries. And by the same token, preventing injuries during live-burn training events was our goal with the NFPA 1403 offering.”
NFPA 1584 Firefighter Rehabilitation 
Firefighting is a labor-intense occupation. The heavy physical and mental demands placed on firefighters in an emergency can push the human body to its limits — and sometimes beyond. Over half of all fatalities in the fire service are caused by stress, overexertion, and related medical issues, and these also contribute to a large proportion of injuries and illnesses among fire personnel. To protect themselves from overworking and allow them to continue operations in a safe and effective manner, firefighters need to make sure they rest, rehydrate, and reenergize at regular intervals during operations and training exercises.
This firefighter training course reviews the requirements and guidelines for rehab operations. The course discusses topics contained in the NFPA 1584 Standard, and is divided into two modules. The first module discusses aspects related to the regulations and standards pertinent to rehab and their requirements, such as rehab staff roles and responsibilities, pre-incident preparation, and setting up rehab operations at the scene. The second module discusses the practical aspects of rehab related to evaluation and treatment for personnel entering rehab.
NFPA 1584

 

 

 

 

 

 

 

 

 

 

 

 

 

NFPA 1403 Live Fire Training Evolutions 

Although the number of on-duty firefighter fatalities has been declining, the proportion of deaths related to training has been increasing, according to NFPA data. In the last decade, more than 100 firefighters have died during training activities, and live-fire training is typically a leading cause of training-related fatalities.
This course reviews live-burn evolutions and emphasizes the importance of safety and compliance with state regulations, NFPA standards, and local policies and procedures established to maintain training effectiveness without compromising safety.
With interactive charts, images, and graphics, these new courses are both engaging and informative. NFPA 1584: Firefighter Rehabilitation and NFPA 1403: Live Fire Training Evolutions are now available in the “Fire-Other” catalog.
About Targetsolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses and world-class customer service. TargetSolutions was founded in 1999 and today there are more than 2,000 organizations across the country using its technology to solve their training needs.

 

TargetSolutions to Demonstrate Online System’s Capabilities at Fire-Rescue International

The annual Fire-Rescue International conference is underway in Chicago and TargetSolutions is excited to be on hand, showcasing its web-based platform for online training management at booth No. 4954 during the conferences exhibit hours (10:30 a.m. to 6:30 p.m. on Friday and 9:30 a.m. to 1 p.m. on Saturday).
“We’re looking forward to the opportunity to speak with people who would like to learn more about TargetSolutions,” said Executive Vice President Thom Woodward. “We’re capable of providing live demonstrations of our platforms wide-ranging capabilities, and we’re also happy to provide help to clients who come by our booth. Everyone is welcome to stop by and ask questions.”
Not only will TargetSolutions be demonstrating its web-based platform, which features more than 1,000 online training courses and powerful, easy-to-use applications for scheduling, delivering and tracking all types of training assignments, but Product Specialist Tim Riley will be conducting a special training session at FRI on Friday (Aug. 16).
Rileys class, titled “Using Technology to Track Training and Improve ISO Rating,” will cover the Insurance Services Offices updated training requirements, as well as best practices for documenting training to meet required training hours and structuring reports perfectly for ISO’s reviewing process.
The session is scheduled Friday from 3-4:30 p.m. and the program code is OPS-16. If you would like more information on Riley’s session, please click here.
If you would like more information on the TargetSolutions platform, please contact us today at (800) 840-8046.
About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS organizations. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

Updates to ISO’s Training Requirements Impact Clients Using TargetSolutions’ ISO Training Tracker

iso-fire-department-training-trackerThe Insurance Services Office (ISO) has made revisions to its Fire Suppression Rating Schedule, including changes to required training for fire departments. Clients managing their ISO requirements through TargetSolutions will need to make adjustments inside the Credentials application to update their departments ISO Training Tracker.

These modifications impact the number of hours needed for ISO-related training topics, making it critical for departments to address their ISO Solution inside the TargetSolutions platform and ensure they are meeting ISO’s new expectations for training compliance.

If you would like detailed instructions on how to implement these changes inside your departments TargetSolutions site, please go to “Browse Administrator Support” inside your platforms Help section and search for “2013 ISO Changes.”

Here is a breakdown of ISO’s new requirements:

Company Training: ISO is now calling for 16 hours per month for a total 192 hours per year. This is a reduction from 20 hours per month and 240 hours per year that were previously required.

Hazardous Materials Training: ISO is now requiring six hours per year, which is up three hours from previous years.

Driver Training: There have been no changes to the number of hours required for this category. Departments are still expected to have personnel complete 12 hours per year.

New Driver Training: ISO has added 20 hours of training to this category. Personnel now are in need of 60 hours per year, up from 40.

Officer Training: The Officer Certification Requirement remains steady at 12 hours per year.

Recruit Training: Personnel, who automatically get credit if their department requires state certification as an employment pre-requisite, are required to complete 240 hours. This number is unaffected by ISO’s recent changes.

Facility Training: This category, referring to training done at a training facility, is no longer called “Training Drills.” Personnel now are required to complete 18 hours per year, which was reduced from 24 hours.

Pre-Planning Review: ISO is now requiring one review per year. In previous years, this was a bi-annual requirement.

ISO’s revisions are now more aligned with NFPA standards, according to TargetSolutions Product Specialist Tim Riley.

“ISO has really done a great job creating a standard that everyone will be able to follow,” said Riley, who was instrumental in the creation of TargetSolutions’ ISO Solution. “It’s important for clients to understand these changes and make the appropriate updates inside the platform. Its pretty straight forward, so clients should have a smooth transition keeping up with ISO’s standards with TargetSolutions.”

With TargetSolutions, departments are able to efficiently assign their personnel with ISO-specific training bundles. After training both online courses and hands-on activities are completed, TargetSolutions one-of-a-kind recordkeeping system automatically tracks completions and generates detailed reports structured perfectly for ISO’s reviewing process.

ISO’s changes were announced earlier this year and are now in effect in most states. For more information specific to your state, please check online at www.isomitigation.com. And if you have any questions about TargetSolutions ISO Training Tracker, please schedule a demo today.

iso training requirements
With TargetSolutions, fire departments are able to deliver ISO’s new training requirements and track the results. Please click here to learn more about TargetSolutions’ ISO Fire Department Training Tracker.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

New Save and Assign Tool Enhances TargetSolutions’ Activity Building Capabilities

 

If you’ve been waiting for an enhancement that allows both platform managers and users to complete different portions of the same activity, you’re in luck! In May, TargetSolutions released its new Save and Assign application, enabling platform managers to partially complete an activity before delivering it to users.

The Save and Assign application is accessible through the Administration tab under Record Completions. This new tool was built for organizations needing more flexibility in tracking evaluation forms, performance reviews and certificate completions. We’re confident all public entities will find value in this enhanced assignment-building tool.

Platform Administrators can assign different parts of the same Activity to supervisors and users for completion.

“This new application makes it simple for our clients to complete different portions of the same activity. This is a big win for groups managing performance reviews or professional certificates with our program, among other things,” said TargetSolutions’ Strategic Risk Management Business Unit Manager Kelly Zielinski.

“Our technology team is always looking for ways to enhance existing applications. This enhancement to Activities Builder gives platform managers more flexibility when creating custom activities.”

In particular, school districts will benefit from this tool when site managers are scheduling performance evaluations, questionnaire surveys, inventory updates or bus checks.

The Save and Assign application immediately helped the DeKalb Fire Department in Georgia when the entire department was required to attend a customer service class, but employees attended at different times. The Save and Assign app enabled the individual users to fill-in information specific to their own class like instructor, class location, etc.

“Save and Assign helps keep training records consistent,” said DeKalb’s Chief Bill Voorhies. “By giving users the ability to fill in information related to a location, or an instructor, and then send it back complete is important to the integrity of our training records.”

TargetSolutions recently recorded a live tutorial on the new application. Please click here to view the presentation. If you’d like more information about this application, or any application inside TargetSolutions, please contact us today!

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for public entities. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all tasks, certifications and training activities.

TargetSolutions Enhances Its Online Course Catalog for School Districts

 

School district employees are required by law to report any suspected incidents of abuse, neglect, or exploitation of students. And along with protecting our young people from those incidents comes a responsibility to educate those in charge of our kids on how to handle these types of situations.

The newly revised TargetSolutions course, Reporting Abuse, Neglect and Exploitation of Children, will do just that. The course covers signs of an abusive situation, how to respond if you suspect abuse, neglect, or exploitation, appropriate interaction with students, and what to do if a fellow staff member seems to be acting inappropriately.

“TargetSolutions has courses that help train some pretty important people – firefighters, EMTs, police officers,” said Content Architect Jeremy Lynch. “But the parent in me thinks you’d be hard pressed to find a course in our catalog that’s more important than this one.”

This new course isn’t the only update the School Districts section of the catalog will be receiving, however. Two new titles – Special Education: Proper Use of Seclusion and Restraint and FERPA: Privacy for Students – are expected to be released in the coming weeks.

“Looking out for the children in our communities is everyone’s responsibility,” said Kelly Zielinski, who serves as TargetSolutions’ risk pool business unit manager. That’s why we’re excited to be able to deliver these new courses that empower educators with the information and training they need to make our schools safer.

Our newest revised course, Reporting Abuse, Neglect and Exploitation of Children, gives our users the tools they need to confidently identify and react in difficult situations where a child’s well-being is in jeopardy.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for public entities. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all tasks, certifications and training activities.

After Overhauling Training System in ’11, TargetSolutions Produces More Innovative Development in ’12

Another year is nearly in the books and TargetSolutions couldn’t be more pleased with the platforms’ advancements in 2012 – as well as what’s to come in 2013. After redesigning the training and records management system last year, the company spent this year enhancing numerous features and has even more innovative development planned for the coming year.

“We’ve always been committed to creating the very best training management applications possible, but I think we made a lot of significant upgrades to our system in 2012 that clients are really going to benefit from for a long time,” said Product Manager Misty Pratt.

“That being said, I’m really excited about what’s to come. We’re going to continue looking for ways to create better, more robust tools that help our clients streamline training activities. Our goal is to never stop innovating.”

Here is a look at a few of the upgrades clients saw in 2012:

Reporting Capabilities: TargetSolutions’ team of engineers have made several interface upgrades that have made the reporting engine more intuitive. The team also enables administrators and supervisors to run reports on individual users, search more thoroughly with additional filters and utilize components more effectively. In addition, the team developed an automatic reporting mechanism that makes retrieving valuable employee training records quicker than ever before.

We listened to feedback from some of our clients for improving the usability of our reporting capabilities, said Pratt. With components now working the way they do, its easier than ever for departments to pull the exact type of completion data they need.

File Center: The File Center serves organizations as an online location for storing all types of electronic files, word documents, videos, etc. In 2012, TargetSolutions created a tool that allows multiple files to be uploaded at once – and then managed and updated directly from the upload page. The way files are viewed during processing has also changed. It is now easier to tell when files have been successfully uploaded.

File size restrictions have been removed, as has the session-timer limit on the upload page, said Pratt. That means that you can upload a large file and there is no risk of being logged out due to inactivity.

SCORM: Pulling reports from customized content, such as SCORM gives clients the ability to upload their own courses and deliver them through our platform, said Borghi. This helps clients pull more data than if they were delivering content with a custom activity. We’ve got a number of clients who are benefitting from this powerful tool.

“We wanted to make the new feature as easy to use as possible and I think we’ve done that,” said TargetSolutions’ VP of Operations Alex Day. “We find that our users log in to the platform at different rates, but most people check their e-mail regularly. Having these alerts go directly to e-mail made sense for clients. Now they will be able to know right away when they have new training that needs to be done and it will help improve compliance.”

With those highlighted accomplishments now completed, TargetSolutions is turning its attention to 2013. As far as what’s to come next – you can be confident TargetSolutions will continue to innovate and find answers to our clients training challenges. The best enhancements, however, are a direct result of recommendations from clients. TargetSolutions welcomes and encourages clients to provide feedback so it can continue to deliver the best, most powerful and productive tools for managing training.

“Our platform wouldn’t be what it is today if not for the feedback from clients,” said Day. “We have always listened to their ideas and worked to make our platform more functional for the people using it. We truly value the insight our clients have provided over the years because that is what has helped us create tools that help fire departments increase operational efficiencies and reduce costs.”

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.