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Customer Driven Innovation Fuels TargetSolutions’ Online Training and Records Management System

TargetSolutions has always listened to the recommendations of its clients. The reason is simple: You know your job better than we do. As a result, you know how our online training and records management system can help you the most.

“Our platform wouldn’t be what it is today if not for the feedback from clients,” said TargetSolutions’ Vice President of Operations Alex Day. “We have always listened to their ideas and worked to make our platform more functional for the people using it. We truly value the insight our clients have provided over the years because that is what has helped us create tools that help fire departments increase operational efficiencies and reduce costs.”

There is no greater example of TargetSolutions listening to its clients’ requests than the creation of the ISO Training Tracker, which was built with the help of Tim Riley and Guy Keirn of the Pinellas County Training Group. Riley and Keirn worked with TargetSolutions during the early stages of the tools development in 2010, and today the ISO Training Tracker is one of the most popular features inside the TargetSolutions platform.

“We’re extremely grateful to the Pinellas County Training Group for giving us great insight and helping us create a robust application,” Day said. “Our ISO Training Tracker helps departments automatically accumulate proper documentation for their next ISO audit. It makes the entire process easier.”

Riley, who now works with TargetSolutions as a product specialist and previously worked for the Dunedin Fire Department in Florida, was like most other training chiefs who have suffered multiple headaches preparing for an ISO audit. The simple fact is that if records are not collected properly, departments will not receive Class 1 status from ISO. But thanks to Riley, Keirn and other clients who offered advice, there is now a better way through TargetSolutions.

TargetSolutions provides access to customizable ISO training record template for training officers to deliver to employees. After that they can rest confidently knowing the industry’s most powerful records management system will automatically track completions and generate detailed reports, eliminating the hassle of searching through endless paper stacks and spreadsheets.

“This has really streamlined the process for ISO inspections,” Riley said. “In years past, you’d have to take all your records as best you could, pull everything out and pour through everything. But with the Training Tracker you can be proactive instead of reactive. You know the answers before ISO gets there. This keeps you from being blindsided by deficiencies in training records. It’s an incredible tool. It really makes peoples jobs easier.”

The ISO Training Tracker and ISO training record template are just the beginning. Credentials Manager in 2009 and the platforms major interface overhaul in 2011 were a few other monumental accomplishments fueled by the recommendations of clients. To continue receiving this type of feedback, TargetSolutions created a web-based Enhancement Request Form earlier this year so clients would have an efficient way to contact TargetSolutions and suggest improvements to the platform.

“Our tech team has traditionally heard about what we should do next from our account managers,” said TargetSolutions’ Product Manager Misty Pratt. “But the enhancement request form gives us a way to track requests and prioritize what projects should come next more effectively. Our goal has always been to constantly improve our platform. And what advice is better than that of clients who are using it every day?”

A recent success involved a request to allow e-mail notifications to be sent when courses are assigned. By July, this particular request jumped to the front of the line based on feedback received. TargetSolutions was able to build and release this feature in August. The month before, TargetSolutions released improved reporting functionality, based on the feedback from Jay Sumerlin of West Pierce Fire and Rescue in Washington.

Improved functionality of the home pages Bulletin Board, the File Center Upload Tool and the soon-to-be-released User Selector upgrades also came out of the Enhancement Request Form. At the end of the day, TargetSolutions is committed to providing the industry’s most useful applications that streamline training management and increase operational efficiency. We know that paying attention to our clients’ wishes is the best way to make that happen.

“Listening to our clients is our No. 1 priority,” said TargetSolutions’ Client Services Manager Kelly Zielinski. “We take what they say seriously and we are focused on building tools that they will benefit from in a timely fashion and then communicating the upgrades to our clients. What we hear from our clients is the best way for us to learn what we should build next.”

About TargetSolutions
Founded in 1999, TargetSolutions is the leader in online training and records management for public entities. More than 2,000 organizations across the country use our technology to solve their training needs. We work hard every day to understand our clients’ challenges and deliver powerful tools that save time and money.

Manage Credentials Tool: The Ultimate Way to Achieve Total Compliance

As an employer, you are responsible for ensuring that your employees are legally qualified to perform their job functions. To keep them safe and minimize your organization’s exposure, TargetSolutions has developed the Manage Credentials application.

With this easy-to-use tool, you can track the status of:

>> EMS certifications
>> Firefighter and police job qualifications
>> Compliance tasks
>> Drivers licenses and auto insurance
>> Virtually any type of data that includes a date or identification number

You can also use the Manage Credentials application to create, deliver and record organization-specific certifications that include:

>> TargetSolutions online training courses
>> Your organizations own courses and training materials
>> Other web-based assignments and tests

The Manage Credentials application gives you complete control over what certifications you create and what training components are necessary for the employee to fulfill. It also allows you to:

>> Define areas of training – and their corresponding training hours.

>> Categorize training (Medical, Fire Qualifications, OSHA Compliance, Certifications, etc.).
>> Send automated alerts to the credential holder and others in the organization.
>> Quickly see the status of all credentials, with the ability to easily filter data.

For more information on the Manage Credentials application, please check the Help section inside the platform or contact your TargetSolutions account manager at (800) 840-8048.

TargetSolutions Simplifies Distribution of Policies Videos and More for Corona Fire Department

The Corona Fire Department has been serving the citizens of Corona since 1898. The department’s mission of serving our city with pride, integrity, and professionalism while protecting and enhancing the quality of life for the citizens of Corona, has never wavered.

Corona has seven stations and 100 members serving a population of more than 153,000 residents over 39.2 square miles. The department is headed by Fire Chief John Medina, while Captain Jeremy Verderber makes certain the staff is properly certified and prepared to serve at a moment’s notice.

But ensuring everyone within a department is up to date with all of their training can be complicated and difficult. The muddled process of having to attain written signatures from each individual at all seven stations where they took a course, read a document, or watched a video was unsustainable for Corona. The absence of a comprehensive training management tool was preventing the department from reaching its maximum efficiency.

In 2009, with the arrival of TargetSolutions, everything changed for the department. Coronas most challenging training issues – mainly achieving accreditation and tracking records – were quickly eliminated.

“For the mandated stuff and compliance issues, TargetSolutions is actually great,” Verderber said. “The first thing is that it satisfies minimum mandatory training requirements in certain subjects, provides all the EMS continuing education units that you would need, and allows you to add your own personal content and distribute it with the push of a button and get accurate reporting back on who has completed it.”

“The powerful Activities Builder tool inside the platform is a huge benefit,” Verderber said.

“We utilize it to send SOGs, he said. We can create a new SOG and then send it out as an activity. They review the new SOG and check the box to submit it. It makes it really easy for captains to disseminate the information. In 10 minutes it can be sent out to the entire department. Thirty days later, we can spend another 10 minutes to run a report. Department captains don’t have to worry about it, as opposed to e-mailing a hard copy and telling everyone to sign here.”

With Activities Builder, TargetSolutions makes it easy for everyone in the department to watch relevant videos.

“We can have all the crews watch it,” Verderber said. “We load it, send it out as an activity, say watch this video, and now it’s on there and anyone can pull it up and watch it.”

The overall functionality of TargetSolutions has improved compliance by giving Corona the ability to easily run reports that provide detailed information on who has done what.

“Before, we would send out a document through e-mail and tell everybody to take a look at it, but we didn’t know if they were reading it or not,” Verderber said. “Now, there is a box to check, which gives me the comfort to know they looked at it.”

About TargetSolutions
Founded in 1999, TargetSolutions is the leader in online training and records management for public entities. More than 2,000 organizations across the country use our technology to solve their training needs. We work hard every day to understand our clients’ challenges and deliver powerful tools that save time and money.

Loyal Client Still Thrilled with TargetSolutions for Its ISO Reporting Capabilities

The Glendale Fire Department has been a client of TargetSolutions since January of 2001. The department serves more than 225,000 residents with nine stations and more than 240 firefighters.

Glendale Fire Department Established 1912The Glendale Fire Department has been devoted to serving its community since 1912. With nine stations answering more than 40,000 calls per year — and more than 226,000 citizens spread throughout 59 square miles of territory — it takes a cohesive unit to maintain its core mission of being “Fast, Caring, Innovative, and Professional.”

Under the direction of Mark Burdick, who was Arizona’s Chief Officer of the Year for 2011, the department and its surrounding areas are in good hands. Burdick has been with the department since 1983 and has been the chief since 2002, which was about one year after the department signed on with TargetSolutions, the industry’s pioneer in online fire training and recordkeeping applications.

Burdick knows all too well how difficult it can be to maintain compliance and be prepared for audits by the ISO for fire departments. Hunting down paper trails and thumbing through records to determine if each individual has taken the requisite training and is properly certified can be a significant challenge. That is why the department has kept TargetSolutions around for more than a decade.

“In 1998, ISO came in and we did not do well at all. It was the weak point of our department,” Burdick said. “Without TargetSolutions, it is hard to keep organized. If paper documentation was missing for someone attending a class, then you would have to decide whether to just take their word for it that they were there.”

Through the use of TargetSolutions powerful, user friendly web-based platform, Glendale’s emergency responders receive the support they need to maintain compliant; turning the department’s greatest weakness into a tremendous strength. The department’s training and recordkeeping have improved and it is now rated ISO Class 2.

“Our No. 1 issue is compliance. Do we have people doing what they should be doing? Can we show that they did it?” Burdick says. “With TargetSolutions, we can pull the records in a matter of minutes. If you want a one-stop shop, and you want to reduce overtime and maintain compliance, here is your solution.”

fire department isoThe days of paper stacks and word-of-mouth recordkeeping are over. With TargetSolutions, it is easy to track exactly who did what. “We updated our Code of Conduct policy and created a PowerPoint that we uploaded into our TargetSolutions platform,” Burdick said. “When it is on our system, we have the ability to document that everyone took it. It is that validation that is so important.”

Chief Burdick is also extremely pleased with the flexibility and savings that TargetSolutions provides.

“If I (scheduled) on-duty training, then we would have to shut down trucks, and the service that we provide to the community would take a hit,” Burdick said. “If I want to bring guys in on overtime, then the cost goes through the roof. With TargetSolutions, even at 2 a.m. a firefighter can go in and take their class. There is no one who can say the costs outweigh the benefits.”

Clearly, TargetSolutions has helped Glendale flourish. The department is one of TargetSolutions very first clients after initially signing on in 2001.

“We have been using it so long now that TargetSolutions has become a part of our culture,” Burdick said.

  • Please click here to download this success story article.

About TargetSolutions
Founded in 1999, TargetSolutions is the leader in online training and records management for public entities. More than 2,000 organizations across the country use our technology to solve their training needs. We work hard every day to understand our clients challenges and deliver powerful tools that save time and money.

Credentials Manager Tool Considered TargetSolutions’ Most Powerful Application

The TargetSolutions platform is loaded with powerful applications created specifically for helping fire departments thrive. The Credentials manager tool is where many of those tools come together, giving department administrators the ability to effectively and efficiently manage their training and compliance requirements.

“Credentials enables department administrators to easily track and maintain an unlimited number of credentials, certifications, qualifications and any other type of information necessary,” said TargetSolutions’ Director of Client Services Jenny Fergason. “Whether they are courses or activities, Credentials allocates them into a credential that is well organized so that when a user sees it, they know exactly what they have to do. This gives them the personal responsibility to complete the requirements within the designated time frame set by the administrator.”

Our Credentials application has rapidly become our most powerful application because it can be used in so many different ways. Whether its new hire training, organized task books, ISO records, or whatever else you can think of, the Credentials manager tool gives our clients the flexibility to track whatever they want.

With Credentials, administrators can rest easily knowing credentials are pinned, so they appear at the top of the Schedule on users home page and are tagged with alert notifications, ensuring members will receive reminders via e-mail about important deadlines. Each alert can notify any combination of users, supervisors and administrators.

“Before TargetSolutions, we had no checks and balances, we had no alerts,” said Dan Collins, who is a training captain with Cal Fire San Diego. “With 347 employees, no one training officer has the ability to check EMT certifications, for example. There is just no better system for that without a tool like TargetSolutions.”

Is your department benefitting from this powerful application? If you’d like to learn more about how the Credentials application can help your department, please check the Help section inside the platform (search Credentials) or contact your account manager today.

About TargetSolutions
Founded in 1999, TargetSolutions is the leader in online training and records management for public entities. More than 2,000 organizations across the country use our technology to solve their training needs. We work hard every day to understand our clients’ challenges and deliver powerful tools that save time and money.

TargetSolutions Excited to Be Showing Web-Based Technology Solutions at FRI

In a just a few weeks, TargetSolutions will join most of the fire service in Denver at Fire-Rescue International. The annual conference, which is scheduled Aug. 1-4 at the Colorado Convention Center, is one of the industry’s most well-attended events on the calendar each year.

TargetSolutions sees the conference as a fantastic opportunity to meet face-to-face with existing clients and prospects. The company, which will be at booth No. 17089 during exhibit hours, is hosting a user group workshop on Friday, Aug. 3. The special event is scheduled to run from 8:30 a.m. to 11 a.m. at The Crowne Plaza Denver and will feature a free breakfast for attendees.

At the user group workshop, TargetSolutions will be discussing best practices for the platforms newly upgraded interface and features, ISO tracking, best practices for recordkeeping, plus an interactive Q&A session. According to Director of Client Services Jenny Fergason, TargetSolutions will attempt to answer all of the attendees’ questions about the platform.

“We are looking forward to showing off the platforms capabilities,” Fergason said. “This event will be beneficial to both current TargetSolutions’ clients, as well as prospects looking to better understand how our training management platform can help them save time and money. We really enjoy hosting these events. We know our platform wouldn’t be what it is today if not for the tremendous feedback we’ve received through the years from clients. So we really value these opportunities.”

If you’re interested in attending the special workshop, please e-mail TargetSolutions at usergroup@targetsolutions.com to reserve a spot.

During exhibit hours, TargetSolutions will be at booth No. 17089 with free swag, including t-shirts, chap stick and other goodies. FRI is one of the year’s most important events and TargetSolutions is excited to show attendees how online training and recordkeeping can help departments increase operational efficiency and decrease expenses.

For more information on Fire-Rescue International, please check online at http://www.iafc.org/fri. Also, download the conference’s new Mobile App to learn about TargetSolutions and the rest of the conference’s activities.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

Global Risk Innovations Brings TargetSolutions’ Powerful Platform to Canadian Departments

TargetSolutions is committed to delivering the most powerful online training and records management system possible so its clients can easily achieve compliance, increase operational efficiency and reduce costs. The more emergency responders the company can help achieve those goals, the better.

That’s why it made perfect sense six years ago to team up with Global Risk Innovations.

“We feel strongly about our mission of providing innovative technology solutions to public safety officials everywhere,” said TargetSolutions’ CEO Jon Handy. “By partnering with GRI, we have the opportunity to expand our reach with a company that truly shares our beliefs about operating with integrity and serving the markets we care so much about.”

GRI is a multi-national organization based out of Guelph, Ontario, which is about 30 miles southwest of Toronto. The company provides the TargetSolutions technology platform to fire departments across Canada while also delivering Blue Card Command services. GRIs stated vision is a safer, healthier global working environment through innovation and risk mitigation, which marries perfectly with TargetSolutions goals and its platforms capabilities.

“Our mission as an organization is to make sure we represent products that are beneficial to the fire world, making them safer and healthier,” said GRIs Vice President Judy Smith. “Nothing better suits our vision than TargetSolutions. Its in harmony with our beliefs as an organization.”

TargetSolutions and GRI officially joined forces in 2006, but Handy and the Canadian companys President Nelson Lawrence originally met at a conference in 2000. Their first meeting was just a year into TargetSolutions existence.

I saw the first edition of the platform and I really saw the vision in it, Lawrence said. Jon and I continued to stay in touch and we eventually developed a business relationship.

Lawrence always knew the platform could become a powerhouse, but he admitted hes impressed by just how much the system has developed over the last 12 years, he said.

“I’ve seen the platform change from a content-focused program, which some departments thought was important for them, to more of an RMS (records management system) with the ability to share training resources, so it delivers more of a value equation now than just training content,” Lawrence said. “There’s a need for better documentation because of the enforcement of regulatory agencies. Many fire departments are realizing they need better documentation and having that available in a hosted browser-based format is the ultimate solution.”

“The platform is catching on in the territories GRI serves”, Lawrence said. “The company now has large metro departments throughout Canada on the TargetSolutions platform.”

In 2009, GRI and TargetSolutions offered a $1 million grant program together in which the two companies gave away six months of the service to volunteer departments in Canada. Hundreds of firefighters tried the program through the promotion and received the benefit of online training and recordkeeping.

That was an example of us working together to serve a noble goal in educating the volunteer departments about the platform, Lawrence said.

While emergency responders in Canada have different requirements for continuing education than here in the United States, GRI has worked to receive accreditation by the varying agencies that regulate the respective provinces. The company Canadianized TargetSolutions NFPA content and is able to meet regulatory requirements if departments are asked to produce its training records.

TargetSolutions really helps departments cross their Ts and dot there Is, Smith said. The departments we talk to think the platform is amazing. Whether you are focused on training to ensure safety compliance, or just working to improve your organizations overall risk status, you will benefit from TargetSolutions impressive, easy-to-navigate technology.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for public entities, with a focus on fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities. More than 2,000 organizations across the country use our technology to solve their training needs. We work hard every day to understand our clients challenges and deliver powerful tools that save time and money.

About Global Risk Innovations
Global Risk Innovations (GRI) is a multi-national privately held organization committed to providing innovative online training & risk management solutions.Hundreds of clients across the globe make use of GRI products and services to mitigate risk and improve operational efficiency.

The Praetorian Group and TSC Partner for Next Generation Version of the Online Training Platform

Partnership Creates the Most Powerful Learning and Records Management Solution Available for Law Enforcement

The Praetorian Group and TargetSolutions today announced an agreement to join forces, with the goal of revolutionizing online training and records management for law enforcement agencies worldwide. The partnership combines PoliceOnes industry-leading content and industry expertise with TargetSolutions unrivaled learning and records management platform.

Law enforcement today is faced with unprecedented challenges, including new threats, substantial budget cuts and increasing levels of liability. By collaborating, Praetorian and TargetSolutions will be able to offer law enforcement agencies a single solution that uses cutting-edge technology and rich online media to cost-effectively address training needs, compliance requirements, and deliver continuing education that assists all levels of law enforcement in better serving their communities.

The partnership combines TargetSolutions already robust online learning and records management platform with the PoliceOne Academy, a content-rich online learning environment that launched in January 2011 and serves more than 120 agencies and 7,000 officers across the country. The PoliceOne Academy currently offers 400 short-format training courses and a repository of 500 training videos from 120 well-respected law enforcement industry experts and is certified for continuing education credit in six states.

The combination of the two creates an enterprise-scale solution that enables departments to maintain compliance, reduce losses, deliver curriculum, and track all department-level tasks, certifications and training activities. It will also feature an enhanced training catalog, including an extensive library of one-hour, high-definition video-based training courses on dozens of contemporary topics, as well as new OSHA and workplace safety courses.

“It’s not often you identify a partnership in which each party brings such complementary strengths to the table to address a very specific market need and opportunity,” said Alex Ford, CEO of the Praetorian Group. “The collaboration immediately takes the PoliceOne Academy to the next level and brings much needed online training and records management capabilities to our nations law enforcement. At the end of the day, it will mean a much better product for law enforcement, more lives saved and safer communities.”

Over the past 12 years, the Praetorian Group has become the leading online media company for the public safety market, and now counts 850,000 first responders as members. PoliceOne.com is the most trusted online destination for law enforcement worldwide, with more than 1.2 million unique visitors per month and 350,000 registered law enforcement officers as members.

TargetSolutions is the leading online training and records management provider for public entities. It offers the industrys foremost learning management system to deliver workforce training and continuing education, as well as automated recordkeeping functions through its cloud-based service. The company has been helping clients reduce costs, increase operational efficiency, and remain compliant since 1999. TargetSolutions currently serves thousands of courses each day to thousands of municipalities and public safety agencies.

We are really excited about partnering with the Praetorian Group to create a platform that offers mission-critical solutions to law enforcement and addresses the problems they face in protecting their communities, said Thomas Woodward, Target Solutions Vice President of Operations. PoliceOne is the online leader in law enforcement, and their credibility, expertise and the depth of their content is second to none. Combined with our distance learning and recordkeeping capabilities, well be able to offer law enforcement significant cost savings and efficiency that mitigate risk and improve public safety.

The combined product will be launching in June 2012. Please visit www.PoliceOneAcademy.com for more information.

About the Praetorian Group
The Praetorian Group is the leading online media and technology company in the public safety market. Our properties are visited by more than 2.1 million public safety professionals every month and count more than 850,000 first responders as members. Praetorian owns and operates www.PoliceOne.com, www.FireRescue1.com, www.EMS1.com, www.CorrectionsOne.com and www.Homeland1.com, as well as more than 15 topical public safety websites providing resources ranging from online video to grant assistance. We are deeply committed to providing resources and cutting edge information that help first responders stay safer, become better informed, and more effectively protect their communities.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for public entities, with a focus on fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities. More than 2,000 organizations across the country use our technology to solve their training needs. We work hard every day to understand our clients challenges and deliver powerful tools that save time and money.

About the PoliceOne Academy
Launched in January 2011, the PoliceOne Academy training website was established to address the gap between law enforcement department budgets and the need to provide ongoing training to officers. To date, there are more than 120 departments, educational institutions, and private security companies spanning 35 states subscribing. The PoliceOne Academy offers 400 short-format training courses and a repository of 500 training videos featuring 120 well-respected law enforcement industry experts. It currently serves more than 7,000 officers across the country, and has been certified for continuing education credit in six states.

TargetSolutions Helps Neighboring Departments Collaborate, Standardize Training

In San Diego’s North County, the cities are close in proximity, but the fire departments are even closer. Check out this video to learn how they work together to train more efficiently.
  • This blog was updated on Wednesday, July 6, 2016

There are 15 departments in San Diego’s North County that have formed together to create the North Zone Training Group. The collaboration is an effort to meet each agency’s training needs through cooperative planning and preparation.

North-Zone-LogoTo achieve this mission with greater efficiency, the North Zone uses TargetSolutions, the industry’s leading computer-based training management system. The goal is to organize the mutual aid partners on an Enterprise site so they can synchronize training activities, share vital resources, and communicate effectively with each other and TargetSolutions.

“TargetSolutions is a common tool we all use and that has great value for us,” said Stuart Sprung of the Oceanside Fire Department. “We have common procedures and guidelines and TargetSolutions provides us with the platform to speak the same language. Each city is like its own network; having a place to come together and share resources just makes sense for all of us.”

North Zone Agencies
Camp Pendleton Fire Department | Carlsbad Fire Department | Deer Springs Fire Protection District | Encinitas Fire Department | Elfin Forest/Harmony Grove Fire Department | Escondido Fire Department | De Luz Volunteer Fire Department | Del Mar Fire Department | North County Fire Protection District | Oceanside Fire Department | San Marcos Fire Department | San Onofre Fire Department | Solana Beach Fire Department | Rancho Santa Fe Fire

The North Zone originally came together more than 20 years ago. A key factor being so many firefighters were coming through a local community college, creating a need to consolidate training techniques so new recruits had similar skills when performing mandatory job functions.

“When the Palomar College Fire Academy started back in 1990 and students were learning hose lays and other basic firefighting skills, we wanted them to come back to our agencies doing things the same way,” said Brett Van Wey, who serves as the chief for the San Marcos Fire Department.

The need to have firefighters working cohesively is what initially inspired the group to collaborate and that same need brought them together through TargetSolutions two decades later. TargetSolutions is a highly customizable system, so the departments worked together to utilize the platform and understand certain techniques for creating, delivering, tracking, reporting and sharing activities and resources.

“The training officers were looking to get all of our resources under one site,” said Van Wey. “We wanted to create an enterprise site under a joint deal. We’ve been collaborating together for quite awhile, and with all of us having moved to TargetSolutions, this opportunity to share resources and other policy-driven stuff in one centralized site was significant.

“Now, if we have a new policy or a new training manual section, we can put it on one website and everyone will have the ability to assign it out. This helps everybody in the North Zone get the same information without redundancy. We can build things one time and it will be there for all of us.”

About TargetSolutions
TargetSolutions online training and records management system is the most effective way to enhance your department’s training program. We are focused on helping organizations reduce costs, improve operational efficiency and maintain compliance. With cutting-edge technology and more than 1,000 courses in our library, we simplify training management.

Municipal Emergency Services Chooses TargetSolutions as Provider for Online Training and Records Management Services

TargetSolutions, the U.S. leader in online training and records management solutions for municipalities including Fire, EMS, Police and other public entities, has joined forces with Municipal Emergency Services to deliver the industrys leading web-based platform to the Fire and EMS community. The agreement to work together was announced Tuesday, Feb. 22 during the Firehouse World conference in San Diego.

MES is the largest supplier of first responder equipment, including Globe Manufacturing personal protective equipment, Honeywell First Responder Products, Scott Air-Paks, and much more, for first responders in North America. “The decision to include TargetSolutions to MES impressive lineup of products made total sense,” said MES Vice President of Sales and Marketing John Skaryak.

“We chose to partner with TargetSolutions because it is the pioneer in web-based solutions,” Skaryak said. “We are confident TargetSolutions will provide the best solution for our EMS, Fire and First Responder customers.”

MES, which has done business with more than 20,000 fire departments during its 11-year history, will undoubtedly increase TargetSolutions’ visibility with fire departments across the country.

“This is a great opportunity for us,” said TargetSolutions Vice President of Sales and Marketing Jon Kostyzak. “MES has coverage across the United States and this will take TargetSolutions exposure to a new level. We appreciate the confidence of the decision for Municipal Emergency Services chooses TargetSolutions. MES knows we deliver operational efficiency and cost savings to our clients. There is a great synergy in our ability to provide a valuable service and MES ability to reach fire departments across the country.”

Skaryak said MES looked at the overall landscape of the online training and records management industry and determined TargetSolutions was the clear choice to distribute to its customers.

“We chose TargetSolutions because our philosophy is to promote the top brands,” Skaryak said. “It’s important to us that we only promote products that represent a clear value to our customers. TargetSolutions is a tremendous option for first responders who are looking to train, track and report with a web-based solution.”

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.