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Municipal Emergency Services Chooses TargetSolutions as Provider for Online Training and Records Management Services

TargetSolutions, the U.S. leader in online training and records management solutions for municipalities including Fire, EMS, Police and other public entities, has joined forces with Municipal Emergency Services to deliver the industrys leading web-based platform to the Fire and EMS community. The agreement to work together was announced Tuesday, Feb. 22 during the Firehouse World conference in San Diego.

MES is the largest supplier of first responder equipment, including Globe Manufacturing personal protective equipment, Honeywell First Responder Products, Scott Air-Paks, and much more, for first responders in North America. “The decision to include TargetSolutions to MES impressive lineup of products made total sense,” said MES Vice President of Sales and Marketing John Skaryak.

“We chose to partner with TargetSolutions because it is the pioneer in web-based solutions,” Skaryak said. “We are confident TargetSolutions will provide the best solution for our EMS, Fire and First Responder customers.”

MES, which has done business with more than 20,000 fire departments during its 11-year history, will undoubtedly increase TargetSolutions’ visibility with fire departments across the country.

“This is a great opportunity for us,” said TargetSolutions Vice President of Sales and Marketing Jon Kostyzak. “MES has coverage across the United States and this will take TargetSolutions exposure to a new level. We appreciate the confidence of the decision for Municipal Emergency Services chooses TargetSolutions. MES knows we deliver operational efficiency and cost savings to our clients. There is a great synergy in our ability to provide a valuable service and MES ability to reach fire departments across the country.”

Skaryak said MES looked at the overall landscape of the online training and records management industry and determined TargetSolutions was the clear choice to distribute to its customers.

“We chose TargetSolutions because our philosophy is to promote the top brands,” Skaryak said. “It’s important to us that we only promote products that represent a clear value to our customers. TargetSolutions is a tremendous option for first responders who are looking to train, track and report with a web-based solution.”

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

TargetSolutions Hosts User Group in San Diego Giving Clients Opportunity to Provide Feedback on Training

TargetSolutions realizes its ascension to becoming the industry’s leading provider of web-based training and records management services would not have been possible without some very important contributions. More specifically, the contributions of its customers.

“We are incredibly grateful to the clients who have helped us through the years understand what our platform is striving to deliver,” says Alex Day, who is TargetSolutions’ director of information technology and has been with the company for a large chunk of its 12-year history. “Without them, our platform wouldn’t be where it is today.”

That’s why Day and the rest of TargetSolutions were thrilled to host a user group at the downtown San Diego Marriott on Feb. 22 during the Firehouse World expo. TargetSolutions gathered more than 50 clients to learn tips and tricks and offer feedback to the company’s technology and client services departments.

“We want you to challenge us and tell us what we need to do to make our system better,” TargetSolutions’ CEO Jon Handy said during the events introductions. We owe it to you to do everything possible to make our platform the very best it can be. We’re proud to be able to serve you and we are absolutely committed to providing the best platform on the market today.

With standing room only, attendees enjoyed a demonstration of the platforms newly upgraded interface, a sneak-peek of several soon-to-be-released applications and a constructive question-and-answer session. Client service representatives were also in attendance and covered questions on implementing videos into content, setting alert notifications and utilizing previously-made custom activities.

“This is the second time I’ve attended a user group and its really a tremendous opportunity,” said Mike Bilheimer, who manages 165 users on the system as the division chief for San Bernardino City Fire Department. “TargetSolutions puts this together to help us improve on how we use the software. I really enjoy being a part of it and learning about the platform.”

Tony Hernandez, who serves as the training captain for Cal Fire San Diego, was impressed with the new California Incident Command Certification System application, which is scheduled to be released later this year. The tool combines Activities Builder with Credentials Manager to effectively report CICCS Red Card status.

“The new CICCS app is very useful,” Hernandez said. “Cal Fire is one of the main players in wildland credentials, so it’s a step in the right direction.The user group has been informative. As a training officer, I’m always looking for ways to better utilize the product.”

Some of the attendees came to the event to learn how their peers are utilizing the system, which is the industry’s most robust online training, recordkeeping and compliance solution for public entities.

“It’s a great opportunity to network and see what other people are doing with TargetSolutions,” said Christine Boozer, who is the civilian training officer for the City of Fresno Fire Department. “TargetSolutions is really willing to listen to us and that’s great.”

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

TargetSolutions Excited to Team Up With Southeastern Association of Fire Chiefs

The Southeastern Association of Fire Chiefs has teamed up with TargetSolutions to provide its members with access to the industry’s leading online training and records management system.

The SEAFC will soon make TargetSolutions available to its members, providing them with user-level access to training resources from departments across the country. The SEAFC will have the ability to create and deliver training activities and other communications through the system, as well as store resources in a password-protected online location.

“We are extremely excited about this partnership,” said Jeff Oathout, who is TargetSolutions regional manager for the southeast. “We appreciate the confidence the SEAFC has shown in us and we are excited to be able to show its members our platforms capabilities.”

TargetSolutions was founded in 1999 and has grown into the industry’s leader in web-based training services for the fire service. The company strives to deliver easy-to-use technology that can help departments improve productivity and save money. With TargetSolutions, departments are able to schedule training and monitor compliance 24 hours a day, seven days week.

“We are happy about the opportunity to work with the SEAFC,” said Jennifer Antinone, who will serve as the SEAFC’s account manager. “We want to make this experience beneficial to everyone. We feel our platform makes life easier for users and l look forward to helping the SEAFC’s members as they learn what the platform can provide.”

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

TargetSolutions Excited to Sponsor Special Event for the Burn Institute at Firehouse World

Firehouse World is coming to San Diego for the 10th year in a row but there’s a new twist this time around. The inaugural Fire Service Appreciation Night on the U.S.S. Midway will kick off the conference and is open to all attendees.

The special event for the Burn Institute is being hosted by Municipal Emergency Services and is scheduled for Tuesday, Feb. 21 at 6:30 p.m. The suggested donation for attending is $20, which covers all food and drinks as well as live music by the Bill Magee Blues Band.

The Burn Institute is a nonprofit health agency dedicated to reducing the number of burn injuries and deaths in San Diego, Imperial, Riverside and San Bernardino counties. TargetSolutions is contributing to the event as a Platinum sponsor.

“We are very excited to participate with MES on this great opportunity to help support the special event for the Burn Institute,” said Jon Kostyzak, who is the Vice President of Sales and Marketing for TargetSolutions. “The Burn Institute is a great organization. They do tremendous work to help burn victims. We’re happy to be able to sponsor this event and help a great organization.”

In addition to the food, drink and music, attendees will experience an up-close look at the longest serving US Naval Aircraft Carrier of the 20th century. They will be able to explore the U.S.S. Midway Museum and ride the adrenaline-pumping flight simulators.

All donations will go to the Burn Institute and they are 100 percent tax deductible. For more information, please check online at www.firehouseworld.com.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

First TargetSafety Now TargetSolutions Our Online Training Management System Makes Profound Impact on Fire Service

In the very beginning, the idea of web-based training courses replacing hands-on education was roundly rejected. Some people laughed. Some even scowled. Most just said it would never work because it was impossible to effectively deliver training through the Internet.

“People were skeptical, and understandably so,” said TargetSolutions’ CEO Jon Handy. “We were offering a significant shift in how things had always been done. I think the fact we’ve changed so many minds over the last 12 years really speaks to the quality and usefulness of our platform.”

The company was founded in 1999 as a safety training business under the name TargetSafety. Training courses were originally offered as CD-ROMs before being moved over to HTML when the Internet took ablaze. But many who voiced doubts during the early days are now believers in TargetSolutions, which features the industry’s leading and most powerful online training management system.

“We’ve always been committed to providing the very best online training possible. That’s how we made our mark in this business,” Handy said. “But over time, we’ve continued working hard at creating technology solutions that enable our clients to manage their overall organizational operation. We are focused on building applications that help fire departments do their job quicker, better and with less risk so they can track compliance and improve productivity. We never stop innovating here at TargetSolutions.”

In October of 2011, TargetSafety officially changed its name to TargetSolutions to better depict the company’s full-range of services. The reason is simple the company isn’t just web-based training anymore. As municipalities and public entities have increasingly been forced to do more with less, TargetSolutions has worked to find answers that help clients reduce costs, streamline operations and improve productivity. The name change more clearly articulates that message and resonates better with clients, according to the company’s Chief of Operations Thom Woodward.

“The name TargetSolutions reflects who we are and what we do more effectively,” Woodward said. “Our technology platform is very flexible and solves problems beyond safety training. We’re dedicated to serving our clients and helping them save time and money.”

One way TargetSolutions is revolutionizing the way fire departments complete mandated training is with unrivaled career-development applications. Whether it’s ISO training hours, EMT certifications, driver’s licenses, or departmental SOPs; they all need to be managed. With TargetSolutions, departments are experiencing an easier process tracking that information than ever before.

“Before TargetSolutions, training and recordkeeping was very cumbersome,” said Stuart Sprung, who is a fire training specialist responsible for managing Oceanside Fire Departments training program. “We knew that for the guys to use TargetSolutions, it had to be easy or they wouldn’t use it. With TargetSolutions, guys can now enter a full day’s worth of training reports in less than five minutes and that data is captured. Our guys have logged thousands more training hours than ever before since we’ve implemented TargetSolutions.”

In 2008, the company released Custom Activities, which is at the center of the powerful data-tracking tools enabling clients to log information on activities. In 2009, the company released Credentials Manager, which enhanced the platforms capabilities in collecting licenses, qualifications, certifications and more. Then, in late 2011, TargetSolutions’ team of talented developers completed a major overhaul of the platforms interface.

Fueled by the feedback from clients, the redesign was focused on creating a more engaging and intuitive product. During the process, the company sought advice from numerous fire departments utilizing the platform on a daily basis. It was Sarasota County Fire Departments Ken Treffinger who summed up the changes with one word: Wow!

“After seeing the new (TargetSolutions) platform, I was immediately impressed by the layout and look that it presented,” Treffinger said.” Actually, I believe my first word after seeing it was wow! The new platform offered by (TargetSolutions) is sleek, professional, and appears very user friendly. I feel the new platform will make my job easier with its convenient layout and ease of navigation it offers.”

“No matter how much easier the platform is to navigate, it still needs to provide robust applications that deliver increased operational efficiency and save organizations time and money. The company continues to deliver on that promise, according to Mark Fleming of the City of Lawrence Fire Department in Indiana.”

“We’ve saved the city a ton of money using TargetSolutions,” Fleming said. “TargetSolutions is the best decision I’ve ever made. They’ve gone a long way to assist the department and to assist me with my job. Overall, I’m totally satisfied with TargetSolutions.”

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

TargetSafety is Now TargetSolutions

TargetSafety, the U.S. leader in online training and records management solutions for municipalities including fire, EMS, and other public entities, is pleased to announce its name change to TargetSolutions effective immediately.

Since our inception in 1999, we have strived to make life easier for those professionals who serve us all. Over that time, municipalities and public entities have increasingly been forced to do more with less. As a result, we have worked hard to find new solutions that can help our clients run their departments and organizations more efficiently.

First started as an online safety training company, then expanding over the years to support the first responder community, TargetSolutions offers a wide variety of web-based solutions that provide our partners the means to reduce costs, streamline operations, and improve productivity. We believe the name change to TargetSolutions more clearly articulates that message and resonates better with our clients.

“The name TargetSolutions reflects who we are and what we do more effectively,” said Vice President Thomas Woodward. “Our technology platform is very flexible and solves problems beyond safety training. We’re dedicated to serving our clients and helping them save time and money.

“The exercise of changing our name has helped to reaffirm our commitment to helping fire, EMS, police and other municipalities and public entities control their budgets and increase productivity. As part of our core philosophy, we promise that will never change. We are the same technology solutions provider you’ve come to know and trust, with a name and logo that better reflects our commitments and range of services in all the markets we serve.”

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.