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TargetSolutions Enhances Education Courses for Classroom Safety & Transporting Students with Special Needs


TargetSolutions recently enhanced four courses in the Education catalog with revised information regarding definitions of the different types of special needs, legislation for working with students with special needs and safety procedures for students and staff.

About 13% of all public-school students in the United States receive special education services. While working with students with special needs can be rewarding, it also requires extensive training to ensure staff have the necessary awareness, communication skills and knowledge to provide a safe environment – both in and outside of the classroom.

To accomplish this, TargetSolutions recently enhanced four courses in the EDU course catalog with revised information regarding definitions of the different types of special needs, legislation for working with students with special needs and safety procedures for students and staff.

Overview of Courses

It’s imperative that staff interacting with students with special needs understand their responsibilities as administrators, educators or transportation providers. Each course provides in-depth lessons in identifying behavioral patterns, employing communication best practices and implementing policies and procedures.

These courses include the following titles:

  • Special Education: Safety in the Classroom covers everyday safety in the classroom, using safer communication and avoiding classroom injuries.
  • Transporting Students with Special Need: Legislation Overview provides a legislative overview of transportation for students with disabilities and addresses specific transportation obligations required of state and local education agencies.
  • Transporting Students with Special Needs: Types of Special Needs explores the 13 categories of special needs classified by the Individuals with Disabilities Education Act (IDEA).
  • Transporting Students with Special Needs: Balancing Needs on Mixed Buses guides staff in understanding the types of disabilities they may encounter and the services available to these students.

Course Enhancements

In addition to revamped content, staff members taking these online courses are guided by a course instructor for a more engaging learning experience. Delivered in a self-paced, video format, the courses can also be taken whenever, wherever – so staff can fit training into their busy schedules.

As staff progress through each course module, their comprehension gets put to the test with practical, in-course quizzes and an end-of-course exam upon completion.

“At TargetSolutions, we’ve committed to upgrading our EDU catalog. Our content has been thoroughly updated and refreshed. All of our new and updated EDU courses are video-based and feature a presenter on-screen to explain each lesson.” Bryan Fitzgerald, Content Manger, TargetSolutions

For questions about new EDU course enhancements, please contact us today!

TargetSolutions’ EDU Course Catalog Receives Significant Enhancements

A 10-course bundle of school district training courses is just the beginning of what is going to be a complete overhaul of TargetSolutions’ EDU course catalog.

Exciting changes have arrived to TargetSolutions’ EDU course catalog. A freshly released 10-course bundle of brand new training courses offers a peek into the long-term plans to enhance our vast library of lessons for school districts. Produced with a healthy blend of audio and video, these courses offer instructor-led presentations, voiceover narration tracks, engaging graphics, and interactive multimedia for an immersive learning experience. With each course clocking in with a 30 to 90-minute runtime, this collection will cover a wide range of education topics designed to help schools meet their training needs.

Titles included in this new bundle of school district training are:

  • Managing Difficult Behaviors: Enables school staff to identify and provide positive correction techniques to various types of student misbehaviors.
  • Safe Use of Utility Carts: Features general information about utility carts including their features, safe operation, and proper maintenance.
  • Preventing Cyberbullying: Defines cyberbullying and discusses its prevalence and harmful side effects as well as what you can do to stop it.
  • Liability in Sports: Outlines the risks associated with physical activities, primarily sports, and how to ensure student safety.
  • Evacuating Students with Disabilities: Informs bus drivers and attendants who work with special needs students the basics of an effective evacuation policy and strategy.

When asked about the new direction of the EDU course catalog, TargetSolutions’ Content Manager Bryan Fitzgerald noted that this new bundle is just a glimpse into the future of the library:

“We have a comprehensive plan to completely overhaul the EDU catalog with more interactive lessons. 2018 is going to be a big year when it comes to training and school districts.”

Bryan Fitzgerald, Content Manager, TargetSolutions.

With these 10 new courses currently available, 2018 is already shaping up to be a productive year for enhancements and new releases. Upcoming releases will use a mix of narrated teaching, graphics, unique interactions and focused learning objectives to deliver a world-class training experience.

For more information about school district training, please contact TargetSolutions today at (800) 840-8048.   

Five Ways TargetSolutions Improves Fire Department Training Management

Various firefighter training requirements can be costly, complex and time-consuming, but TargetSolutions’ revolutionary records management technology makes all of those drawbacks a thing of the past.

When it comes to firefighter training technology, TargetSolutions is at the forefront. What used to take a battalion of officers several days (or even weeks) to accomplish can now be completed before lunch with a few simple clicks.

TargetSolutions, established in 1999, is the undisputed leader in matching up technology with the ever-growing list of firefighter training requirements. With its sleek interface, innovative features, and a massive library of engaging training courses, it’s no mystery why more than 2,000 fire departments nationwide call the powerful TargetSolutions online training management system their own.

Here are five ways you can benefit from TargetSolutions’ online training management system:

  • Track every hour of online, instructor-led, or hands-on training
  • Deliver more than 450 hours of fire department training, including 160 hours of EMS recertification
  • Ensure compliance with mandatory SOPs and other policies with e-signatures
  • Simplify ISO training audits with powerful record keeping system
  • Streamline training for personnel with 24/7 and mobile compatibility

To learn more about TargetSolutions, please contact us today at (800) 840-8046.

Meet Washington’s OTEP Recertification Requirements with TargetSolutions

TargetSolutions’ computer-based training system provides an efficient, effective way for agencies to meet EMS continuing education requirements.

TargetSolutions’ EMS continuing education training courses can be applied toward Washington’s ongoing training and evaluation program (OTEP) requirements. TargetSolutions offers a vast library of EMS training for first responders of all levels to complete EMS recertification. Dynamic online courses are delivered in an engaging format featuring scenario-based learning exercises. The industry’s leading Credentials management application makes it easy to track progress.

In addition to the ability to meet OTEP requirements, TargetSolutions features the following benefits:

  • More than 160 hours of EMS courses for all provider levels
  • Organizationally accredited by the Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE)
  • Powerful tools for tracking ISO training hours and EMS recertification
  • Trusted by more than 2,000 fire departments nationwide

If you would like more information about TargetSolutions, please fill out the form and a TargetSolutions representative will be in touch. If you would like to reach your regional sales manager, please contact us at (800) 840-8046.

A Complete Solution for Accredited, Quality EMS Training for Chicago EMS


TargetSolutions provides a centralized online platform for all mandatory EMS continuing education courses for Chicago EMS. With more than 100 hours of online accredited CEUs, EMS professionals can conveniently complete required training and earn units for EMS recertification through TargetSolutions.

Log in to get started!

Your two-year subscription to TargetSolutions grants you access to department-specific and state-mandated training. After a simple set-up process, you’ll have access to an easy-to-use, mobile-compatible training system that streamlines certification accredited courses available 24/7.

For answers to frequently asked questions, please click here. If you have any questions on how to log in, please contact us today (800) 840-8048!

Watch Video to Learn Five of the Most Important Firefighter Training Strategies

It’s critical for every fire department to implement effective firefighter training strategies. Here are five critical strategies to help your department’s training be effective.

Saving lives, cost reduction, improved efficiency. All serve as the pinnacle goals of fire department training officers everywhere. But how do you get there? Where do you even begin when taking on the mammoth task of creating a firefighter training program?

The truth is there is no simple cut-and-dry solution, but there are options available. With that in mind, here are the top 5 requirements for an effective firefighter training program.

  • Implement a Learning Management System (LMS)
  • Custom Content Creation
  • Plan & Follow Through
  • Health & Wellness
  • Employ a Training Officer

To read the full story and learn more about these five requirements, please click here.

If you have any questions on how TargetSolutions can help your fire department achieve its training goals, please contact us today at (800) 840-8046.

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Improving Fire Department Culture May Not Be Easy, But It Can Be Done

When the Memphis Fire Department hired Gary Ludwig as its new deputy fire chief in April of 2005, morale was at an all-time low. Ludwig was brought in with clear goals: Improving fire department culture and rebuilding the EMS portion of the department.

Eight years later, those goals have been met, he believes.

Ludwig spoke Tuesday morning at Fire-Rescue Med about the challenges he encountered after taking over the organization with more than 1,900 employees.

“When I first got to Memphis I thought it would be a couple years,” Ludwig said. “… It has been a fantastic opportunity to affect change and I haven’t looked back.”

To meet his clear-cut mission, Ludwig enacted a comprehensive plan that detailed everything the department needed to modify. At the heart of the mission was putting EMS on the same level as fire suppression with everyone inside the department.

“The reality is we are EMS agencies that sometimes go on fire calls,” Ludwig said.

You have to embrace the EMS mission or else it will fail. And it all starts at the very top. It can’t be EMS vs. suppression. We are all on the same team. So it was a cultural change of working together instead of us vs. them.

Ludwig went over numerous steps implemented that influenced the new vibe inside the department. One of the most impactful was the decision to put paramedics on equal footing as firefighters. That meant equal pay, equal titles and equal ranks. “There was no reason paramedics should be held to a lower standard than firefighters,” Ludwig said.

“This is a fire department, isn’t it?” he said.

Ludwig also installed a new policy, called the “12/12,” that mandated paramedics spend 12 hours each 24-hour shift in an ambulance and the second 12 hours on the engine. He also forbid what he considered rampant bad-mouthing and mistreatment of paramedics, hired a new medical director, reestablished his departments EMS training program, instituted marketing initiatives to spread the departments successes, and put together a recruiting effort to fill needed positions with new blood.

He even went so far as to change the color of ambulances to red so they would be the same color as the fire engines.

Every step taken was aimed at improving the working conditions for everyone in the department. But to do it, he needed to send a message that EMS was not second-class.

“Changing the culture took time,” Ludwig said. “It was a gradual improvement. It didn’t happen overnight.”

The Future of the Fire Service: Change Is Inevitable

Denis Onieal started his career in the fire service in 1971. If there is one thing the National Fire Academy’s esteemed superintendent has learned over the last 42 years, it’s this: Change is inevitable. “It really doesn’t matter what profession,” he says, “but without a doubt that tenant holds especially true for those in the fire service.”

“Take a fire chief of 1970 and put him in charge of a department today and the only thing that’s the same is the trucks are still red,” Onieal said Monday after wrapping up his session at Fire-Rescue Med titled, “The Future of the Fire Service.”

“We have to deal with change. It’s like the old expression goes, if you don’t like change you’re going to hate extinction.”

Onieal, who has been honored countless times for his leadership in the fire service, including the Lifetime Achievement Award from Fire Engineering in 2007, discussed how today’s solutions won’t be able to fix tomorrows problems. New challenges, however, will bring new opportunities.

Onieal raised several issues during the hour-long session that could all play significant roles in how the fire service evolves in the coming years.

An aging population, with baby boomers requiring more medical calls; building construction, which poses new threats to firefighters during fire suppressions; the media age, where every wrong move a public servant makes will be posted on YouTube within minutes.

“Training is another area that will continue to develop,” Onieal said. “With the advent of online technology, students are using Internet-based tools. The challenge is going to be in assessing how that knowledge acquired through digital means translates into practical use,” he said.

“To think the fire service is not going to be affected by all of this is to deny reality,” Onieal said. “The future will be different. Not easier, not harder, but different. It’s on us to adapt to the changes or someone else will.”

Affordable Care Act Will Force EMS to Evolve

Mike Metro didn’t waste any time Monday during his session at Fire-Rescue Med. Only a few seconds had gone by when the deputy chief with the Los Angeles County Fire Department let everyone attending know the Affordable Care Act (ACA) is going to dramatically change the fire service.

“If you don’t pay attention to the climate around us, in five years your fire department might not be around,” Metro said. “This will have a profound impact on all of us. … It’s a new game. We never had to compete before, but let me tell you what; we’re going to have to compete now. We have to prove we are more efficient, prove we have a better product and prove we offer a better customer experience.”

Metro, a 37-year veteran of the fire service, broke down some serious challenges the ACA presents. With 32-34 million more people having access to health insurance, the ACA will demand increased efficiency from everyone. He discussed how municipalities will be forced to consider doing things they’ve never done before – like privatizing America’s fire service. Not just EMS, but emergency response entirely.

“We need to make sure we’re on our game,” said Metro, imploring EMTs to deliver better services with better customer service because of the oncoming competition from private entities like American Medical Response and Falck.

“We need to start looking at it as what can we do for Mrs. Smith, instead of what can we do to Mrs. Smith,” Metro said.

The fact is, less than half of 911 calls require paramedic intervention. A large percentage of patients just need access to medical care, not expensive trips in ambulances to emergency rooms. “If Mrs. Smith isn’t seriously ill or injured,” Metro asks, “does she really need to go to the ER?”

Metro says the fire service needs to be forward-thinking. As the industry evolves, evolve with it. Possible suggestions include making EMS visits available through scheduling and potentially partnering with Accountable Care Organizations.

“We’re at a similar crossroad as we were in the 1970s,” Metro said. “Remember when guys said, ‘we aren’t going to put needles in the hands of my firefighters. We’re just going to put the wet stuff on red stuff.’ What happened? Many of them are not here today. We’re at the same crossroad now. … We need to design our future rather than become a victim to it.”