Training and administrative personnel will tell you a review by the Insurance Services Office (ISO) can be extremely stressful. Most agencies rely on decentralized recordkeeping methods, or stacks of paper in a file cabinet – both of which require significant time and effort for submitting records to the ISO field representative.
Fortunately, there is a powerful ISO tracking tool for managing training compliance and records management – a tool that allows tracking of records that are compliant with fire department ISO requirements, but also the easy delivery of pre-made, ISO-compliant training to personnel: TargetSolutions’ ISO Training Tracker.
The tool itself is elegant, simple, and easy-to-use. As part of TargetSolutions’ online fire training management system, the ISO Training Tracker allows training to be assigned to each member of an agency, with the capability to assign certain classes of training to groups of personnel depending upon their qualifications and rank. The ISO Training Tracker comes with a set of activities that were created expressly for the needs of ISO-required training sessions – and informally vetted by local ISO field representatives to ensure compliance.
The process of using the system is simple. Let’s say you have an ISO training activity involving a number of personnel. In the past, that meant having a sign-in-sheet, or similar manual tracking system. With TargetSolutions, however, the designated training officer (or company supervisor) simply verifies personnel who were previously assigned to the activity, and notified through the system, were in fact in attendance.
From there, the system makes a record in the individual’s file within the database that can be pulled as part of an automated report, or viewed individually if needed. Additionally, the system is “smart” in terms of ISO eligibility for training – for example, if an offsite training is attended, which counts 50 percent as much as an onsite event, the system will automatically track and tabulate within an individual’s training records.
When it comes time for a review, the built-in, ISO-compliance reporting system makes pulling required reports as easy as a few clicks of the mouse. Need a custom report? Create it once and the system will save the report as a template, ready to revisit in subsequent years as needed. Want to pull a report as an Excel file to conduct your own analysis? It’s also just a few clicks away. Want to notify a department member that a certification’s expiration is coming up or a company that an ISO target hazard needs to be revisited? TargetSolutions’ ISO Training Tracker will do that automatically.
With a wide adoption already nationwide among TargetSolutions’ clients, the ISO tool is well-tested and vetted in real-world conditions by departments of widely varying sizes and compositions. A product specialist will help your agency implement this solution, and there is a demonstration version available to explore if interested, prior to any commitment. Many of TargetSolutions’ clients are excited to talk about the benefits of the powerful application.
“TargetSolutions has created a records system that clearly allowed our organization to comply with our scheduled ISO audit in September 2010. The process of completing the training section of the report for ISO was seamless.”
Guy Keirn, Training Chief, Pinellas County Training Group
“TargetSolutions is a very strong platform for tracking certifications, hours and all of the things you need from a certification standpoint. It’s also a great way to keep track of records for ISO compliance.”
Bob Olme, Assistant Chief, Wheat Ridge Fire Department
“It will definitely improve our ISO rating. It only takes 10 minutes to generate reports for every shift captain to let them know exactly what they need to do for ISO by the end of the year. The speed is amazing.”
Kim Miller, Captain, Haines City Fire & Rescue
For more information on the ISO Training Tracker, please contact TargetSolutions at (800) 840-8046 to learn how your agency can stay ahead of the curve by reducing the number of staff hours needed in order to keep your department at the ISO rating it has worked so hard to attain.
About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges.