tslogo_symbol-color-smallTargetSolutions is taking steps to modernize its platform and strengthen its overall infrastructure. As part of these enhancements, it is necessary to change Internet Protocol (IP) addresses. If your organization has whitelisted sites associated with TargetSolutions by IP, you will need to alert your IT department about these important changes.

You will need to act to ensure that TargetSolutions’ fully qualified domain names (FQDN) are the only identifiers used for whitelisting so members of your organization can continue to access TargetSolutions from the workplace. Please click here for TargetSolutions’ new whitelisting information.

Why Is TargetSolutions Making Updates?

The overhaul to TargetSolutions’ back-end infrastructure is part of a multi-faceted strategy to ensure the most scalable and secure platform possible. TargetSolutions is taking steps to safeguard its online training management system with the latest technology so it can accommodate future demands.

The result of these upgrades will allow us to handle increasing volumes while still maintaining acceptable response time. These enhancements will also improve the platform’s overall reliability and enhance its disaster recovery capabilities.

How Will My Organization Be Impacted?

These updates will have little to no impact on the large majority of customers. If your organization has restricted Internet access for employees and has whitelisted TargetSolutions by its IP addresses, you will need to contact your IT department so it can make the required updates. Please click here for TargetSolutions’ new whitelisting information.

When Will the Updates Take Place?

TargetSolutions will be implementing these enhancements soon. We will have more information in the coming weeks on the exact time of the release. TargetSolutions recommends you act now if you are whitelisting TargetSolutions by IP. Please click here for the full list of FQDNs to ensure employees have access to TargetSolutions from the workplace.

What if I Have Questions?

Please click here to access information your IT department will need if you have whitelisted TargetSolutions by IP. If you have any questions, please contact TargetSolutions customer support at (800) 840-8048.