Did you know TargetSolutions provides three levels of support? If you ever have questions about operating the platform or need additional help or training, we are here for you through our online Help System, which is accessible through the platform; our toll-free (800) line; and our Live Chat functionality.
You can find answers to most questions through the Help System, including videos and step-by-step instructions, but you can also access our support team through the Live Chat feature.
Upon accessing the Help tab within the platform, you will be brought to the Help System’s home page. If you are interested in communicating with a representative at TargetSolutions via Live Chat, click on the Ask an Operator item on the bottom right of the screen (pictured below). Live Chat is available Monday through Thursday from 8 a.m. to 5 p.m. and from 8 a.m. to noon on Fridays.
To access our knowledgeable support staff via phone or e-mail, you can reach us at (800) 840-8048 or firstname.lastname@example.org. We are here to serve you and assist in any way possible!