Lake County Fire Rescue serves approximately 250,000 citizens across 1,200 unincorporated miles of Florida. The Division consists of nearly 200 dedicated, highly-trained professionals who take pride in helping people around the clock, every day of the year, the Division’s website states about its personnel.

The Division, which operates 23 fire stations throughout its rural and urban areas, responds to emergencies of all types. In 2011, the Division responded to 17,477 incidents, including emergencies and non-emergencies. To help prepare for those situations, the department relies on TargetSolutions online training and records management system.

Over the last two years, Lake County has completed more than 32,000 assignments, including web-based courses and customized department-specific activities, on the platform. TargetSolutions has become a critical component to the Division’s training program, said Training Section Lieutenant Kathy Edwards.

“It took us a little time to really use the program,” Edwards said. “We had to clean up our site from before. Once that was done, we began to understand its capabilities and started to make the most of it.”

With the platform now operating on all cylinders, the Division is ready for its upcoming ISO audit, as well as other critical day-to-day tracking activities. In addition to the increased efficiency, the Division is also experiencing cost savings with TargetSolutions.

“(TargetSolutions) has helped reduce overtime and other additional training expenses,” Edwards said.

To read the full story on how Lake County Fire Rescue is maximizing the TargetSolutions platform, please click here. And if you have any questions about TargetSolutions, please contact us at (800) 840-8048.