The TargetSolutions platform is loaded with powerful applications created specifically for helping fire departments thrive. The Credentials manager tool is where many of those tools come together, giving department administrators the ability to effectively and efficiently manage their training and compliance requirements.

“Credentials enables department administrators to easily track and maintain an unlimited number of credentials, certifications, qualifications and any other type of information necessary,” said TargetSolutions’ Director of Client Services Jenny Fergason. “Whether they are courses or activities, Credentials allocates them into a credential that is well organized so that when a user sees it, they know exactly what they have to do. This gives them the personal responsibility to complete the requirements within the designated time frame set by the administrator.”

Our Credentials application has rapidly become our most powerful application because it can be used in so many different ways. Whether its new hire training, organized task books, ISO records, or whatever else you can think of, the Credentials manager tool gives our clients the flexibility to track whatever they want.

With Credentials, administrators can rest easily knowing credentials are pinned, so they appear at the top of the Schedule on users home page and are tagged with alert notifications, ensuring members will receive reminders via e-mail about important deadlines. Each alert can notify any combination of users, supervisors and administrators.

“Before TargetSolutions, we had no checks and balances, we had no alerts,” said Dan Collins, who is a training captain with Cal Fire San Diego. “With 347 employees, no one training officer has the ability to check EMT certifications, for example. There is just no better system for that without a tool like TargetSolutions.”

Is your department benefitting from this powerful application? If you’d like to learn more about how the Credentials application can help your department, please check the Help section inside the platform (search Credentials) or contact your account manager today.

About TargetSolutions
Founded in 1999, TargetSolutions is the leader in online training and records management for public entities. More than 2,000 organizations across the country use our technology to solve their training needs. We work hard every day to understand our clients’ challenges and deliver powerful tools that save time and money.