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New TargetSolutions Platform Enhancement: Subscribing to Forum Topics

Subscribing to TargetSolutions ForumsSharing and discussing training with peers allows personnel to engage with learning material and improve their knowledge. TargetSolutions’ Forum provides a secure, online location to foster these types of discussions, solicit feedback, and give users the ability to trade ideas with one another.

Updates to this feature in the TargetSolutions platform now enable users to subscribe to forum topics and administrators can receive notifications when a new forum topic is made. These enhancements help departments utilize the full benefits of the forum functionality and centralize communication.

For a step-by-step overview of how to subscribe to forums, check out this article in the TargetSolutions Help Center.

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Fire Department Callbacks: How Does Your Department Ensure Coverage?

TargetSolutions Scheduling™ for Fire Department Callbacks

When an emergency strikes, the public isn’t thinking about their fire department’s shift staffing levels. They are expecting a timely response from firefighters and EMS personnel to perform life-saving procedures or prevent property loss. Unfortunately, the challenges of ensuring adequate coverage in public safety can be lost on those who do not experience it day in day out. However, both public safety personnel and community members are feeling its impact.

Understaffed fire departments are a major problem experienced by agencies across the country. As fire service leaders advocate for more hiring and more personnel per shift, how are stations filling gaps in staffing? They’re relying on mutual aid partners and performing fire department callbacks.

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RT-130 Wildland Fire Safety Training Refreshed for 2019

Recent trends in wildfires have been nothing short of devastating. Record-setting fires in 2017 and 2018 ravaged northern and southern California with roughly 8.8 and 10 million acres burnedrespectively. As the 2019 wildland fire season approaches, effective RT-130 training and prevention tactics are key in preparing firefighters for the threats to come.

TargetSolutions’ premium RT-130 Annual Wildland Fire Safety Refresher series is updated annually with the latest statistics, strategies and case studies from previous wildfires to help fire departments train for the upcoming fire season. The 2019 refresher series offers both the full-length and condensed microlearning versions (four, two-hour modules or four, 30-minute modules) with engaging videos, storytelling and an on-screen instructor.

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Meet the Team: Get to Know Client Success Manager Amy Cline

Account Manager Amy ClineOriginally from North Carolina, Amy Cline moved to San Diego about six years ago on a whim. Looking for an opportunity where she could make a difference by giving back and helping first responders, she came across TargetSolutions.

After going through the interview process and feeling inspired by the company culture, Amy joined the TargetSolutions team as an Client Success Manager in April. She previously worked as a client success manager for a life insurance company where her daily interactions with clients has helped her with her transition into her new role in the public sector industry.

When asked how she felt about her experience so far, “Awesome! I’m recently new to the company and to the industry so there’s a lot to learn, but it feels great to be able to help first responders and to be part of a team that is so friendly and supportive.”

Check out this Q-and-A to learn more about Amy:

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New Calibre Press Courses Address Law Enforcement Stress, Leadership and Interviewing

New Calibre Press courses in TargetSolutions’ platform address law enforcement stress, leadership and interviewing with video-based lessons. 

TargetSolutions joined forces with Calibre Press, a leading provider of law enforcement training content. Through this, law enforcement agencies can deliver engaging online courses through the industry’s most reliable learning management system (LMS). Adding 25 new courses to TargetSolutions’ comprehensive law enforcement catalog, the Calibre Press series uses the expertise of subject matter experts to provide crucial lessons for the industry. This round of releases includes 7 all-new courses.

All courses in this series are video-based and are guided by an on-screen instructor. Case studies and custom footage from body cameras assert key points and present examples from the field.

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Meet the Team: Get to Know Account Manager Kelly Chuckta

Account Manager Kelly ChucktaKelly Chuckta joined the TargetSolutions team in August 2018 as an Account Manager focusing on implementation. After being raised in Orange County, CA, where she would meet her spouse, they made San Diego home.

Kelly worked in the grocery industry for 35 years and was a Store Director when she was ready for a change. After hearing so many wonderful things about TargetSolutions and receiving encouragement from Ashley Bennett, who is also an Account Manager with TargetSolutions, she excitedly applied for the opportunity to join the Client Success team.

“There’s a sign on our office door that reads, ‘Serving Heroes Every Day,’ and to have the opportunity to perform that service is really inspiring and very rewarding.” Her interactions with clients have been so positive and they have been so appreciative she knows that the work she is doing is important and is helping others.

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Meet the Team: Get to Know Client Success Manager Roger Garcia

Account Manager Roger Garcia

Roger Garcia joined TargetSolutions as a Client Success Manager in November 2018. Originally from Guatemala, Roger moved to San Diego when he was 11 years old where he learned English and later attended community college where he studied hotel management. After working in the travel industry for 15 years, he began looking for a change, wanting an opportunity to do work that was meaningful and helped people.

One day, he received a message through LinkedIn about an opportunity to join TargetSolutions. After researching the company and going through the interview process, he knew it would be a perfect fit. He could see that the company is passionate about what they do and cares about their clients and wants their employees to succeed.

When asked how his experience has been so far, “It’s been great. To be able to service first responders is amazing. I truly feel that the work I’m doing is making a difference and helping others.”

 

Check out this Q-and-A to learn more about Roger:

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Ensure Preparedness with Revamped First Responder Operations Refresher Training

TargetSolutions’ four-part course, First Responder Operations Level Refresher, was updated with engaging videos and refreshed content to provide up-to-date training and offer practical lessons for emergency responders.

When it comes to any industry, preparedness is the key to ensuring safety. However, for those providing emergency response, frequent training and preparedness can mean the difference between preserving life or ensuing disaster.

TargetSolutions’ four-part course, First Responder Operations Level Refresher, offers valuable training for emergency responders with an emphasis on hazardous materials events and incident management. Each part is in this series was recently revamped with engaging videos and refreshed content to provide the most up-to-date, practical training for mitigating risk, fast decision-making and effective response.

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Top Firefighter Training Topics in 2019

Top Firefighter Training Topics 2019

When creating your fire training program, it’s important to include topics that both maintain compliance and are relevant to your goals to help personnel master the most essential skills. This includes training on fundamentals. These are skills that are used extensively in the field. The following are the top firefighter training topics that will help personnel perform their jobs safely and effectively.

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TargetSolutions and IAFC VCOS Now Accepting Nominations for Training Officer Recognition Award

2019 VCOS Training Officer Recognition Award

SAN DIEGO – TargetSolutions, the leading provider of computer-based training and operational management applications for public safety agencies, announced today it would team up once again with the IAFC’s Volunteer and Combination Officers Section for the annual VCOS Training Officer Recognition Award.

This is the sixth consecutive year the VCOS and TargetSolutions have joined forces to acknowledge an exceptional training officer with this prestigious award. By recognizing a training officer for their innovation in training and effectiveness in their department, TargetSolutions and the VCOS are also furthering their own primary missions of improving the safety and effectiveness of fire service members when called into action.

“It is an honor for the VCOS and TargetSolutions to recognize the dedication and accomplishments of Emergency Services Organization Training Officers again this year by awarding the Training Officer Award,” said VCOS Board Member Norvin Collins. “This award allows peers to select a Training Officer that embodies the spirit of all great trainers through their work locally, regionally, and/or nationally.

“The work trainers do, ensures each of our members returns home safe after an incident and are able to perform to the best of their abilities. TargetSolutions has been a great partner in this effort to both train our members as well as recognize the work of the Training Officer these past years.”

Nominees should be chiefs, training officers, or others well-acquainted with training and they must be an IAFC member or come from a department where the department or the chief is an active IAFC member.

Applications for the award are being accepted now through June 30. To make a nomination, please check online at https://info.targetsolutions.com/acton/media/29198/vcos-recognition-award-2019.

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