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Meet the Team: Get to Know Account Manager Kelly Chuckta

Account Manager Kelly ChucktaKelly Chuckta joined the TargetSolutions team in August 2018 as an Account Manager focusing on implementation. After being raised in Orange County, CA, where she would meet her spouse, they made San Diego home.

Kelly worked in the grocery industry for 35 years and was a Store Director when she was ready for a change. After hearing so many wonderful things about TargetSolutions and receiving encouragement from Ashley Bennett, who is also an Account Manager with TargetSolutions, she excitedly applied for the opportunity to join the Client Success team.

“There’s a sign on our office door that reads, ‘Serving Heroes Every Day,’ and to have the opportunity to perform that service is really inspiring and very rewarding.” Her interactions with clients have been so positive and they have been so appreciative she knows that the work she is doing is important and is helping others.

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Meet the Team: Get to Know Client Success Manager Roger Garcia

Account Manager Roger Garcia

Roger Garcia joined TargetSolutions as a Client Success Manager in November 2018. Originally from Guatemala, Roger moved to San Diego when he was 11 years old where he learned English and later attended community college where he studied hotel management. After working in the travel industry for 15 years, he began looking for a change, wanting an opportunity to do work that was meaningful and helped people.

One day, he received a message through LinkedIn about an opportunity to join TargetSolutions. After researching the company and going through the interview process, he knew it would be a perfect fit. He could see that the company is passionate about what they do and cares about their clients and wants their employees to succeed.

When asked how his experience has been so far, “It’s been great. To be able to service first responders is amazing. I truly feel that the work I’m doing is making a difference and helping others.”

 

Check out this Q-and-A to learn more about Roger:

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Ensure Preparedness with Revamped First Responder Operations Refresher Training

TargetSolutions’ four-part course, First Responder Operations Level Refresher, was updated with engaging videos and refreshed content to provide up-to-date training and offer practical lessons for emergency responders.

When it comes to any industry, preparedness is the key to ensuring safety. However, for those providing emergency response, frequent training and preparedness can mean the difference between preserving life or ensuing disaster.

TargetSolutions’ four-part course, First Responder Operations Level Refresher, offers valuable training for emergency responders with an emphasis on hazardous materials events and incident management. Each part is in this series was recently revamped with engaging videos and refreshed content to provide the most up-to-date, practical training for mitigating risk, fast decision-making and effective response.

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Top Firefighter Training Topics in 2019

Top Firefighter Training Topics 2019

When creating your fire training program, it’s important to include topics that both maintain compliance and are relevant to your goals to help personnel master the most essential skills. This includes training on fundamentals. These are skills that are used extensively in the field. The following are the top firefighter training topics that will help personnel perform their jobs safely and effectively.

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TargetSolutions and IAFC VCOS Now Accepting Nominations for Training Officer Recognition Award

2019 VCOS Training Officer Recognition Award

SAN DIEGO – TargetSolutions, the leading provider of computer-based training and operational management applications for public safety agencies, announced today it would team up once again with the IAFC’s Volunteer and Combination Officers Section for the annual VCOS Training Officer Recognition Award.

This is the sixth consecutive year the VCOS and TargetSolutions have joined forces to acknowledge an exceptional training officer with this prestigious award. By recognizing a training officer for their innovation in training and effectiveness in their department, TargetSolutions and the VCOS are also furthering their own primary missions of improving the safety and effectiveness of fire service members when called into action.

“It is an honor for the VCOS and TargetSolutions to recognize the dedication and accomplishments of Emergency Services Organization Training Officers again this year by awarding the Training Officer Award,” said VCOS Board Member Norvin Collins. “This award allows peers to select a Training Officer that embodies the spirit of all great trainers through their work locally, regionally, and/or nationally.

“The work trainers do, ensures each of our members returns home safe after an incident and are able to perform to the best of their abilities. TargetSolutions has been a great partner in this effort to both train our members as well as recognize the work of the Training Officer these past years.”

Nominees should be chiefs, training officers, or others well-acquainted with training and they must be an IAFC member or come from a department where the department or the chief is an active IAFC member.

Applications for the award are being accepted now through June 30. To make a nomination, please check online at https://info.targetsolutions.com/acton/media/29198/vcos-recognition-award-2019.

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Enhanced Courses for Workplace Safety Training and Ethics


TargetSolutions’ enhanced courses in its OSHA and HR catalog are video-based and feature up-to-date lessons on workplace safety and ethics.

A safe and ethical work environment is instrumental in ensuring productivity and the overall well-being of employees. TargetSolutions’ online Human Resources and OSHA training course library provides agencies with comprehensive topics for creating and maintaining a positive workplace.

Four courses from these catalogs were recently updated with revamped content and more engaging interactions for your agency’s training. Enhanced courses in TargetSolutions’ course library include: Drug-Free Workplace, Workplace Diversity, Workplace Violence and Ethics in the Workplace (coming soon).

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TargetSolutions Platform Enhancement: Events Enrollment Report

Events Enrollment Report

Your customer feedback is crucial to TargetSolutions in guiding ongoing enhancements to its learning and operations management system. The new Events Enrollment report, TargetSolutions’ latest development, improves user experience in tracking agency events and related details.

Events Enrollment reports are tied to the Events feature in the platform. This report type enables agencies to generate comprehensive reports on all events scheduled within TargetSolutions. Using this report, agencies will have a more detailed overview of event enrollment with customizable report fields such as enrollment approvals and event times.

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Amarillo Fire Department Utilizes Innovative Inspection Software by TargetSolutions

For the Amarillo Fire Department (TX), inadequate documentation of routine apparatus, equipment and gear inspections have had costly consequences.

Amarillo Fire Department

When the Texas Commission of Fire Protection (TCFP) informed the department that their potential fines for incomplete inspections totaled to $250,000, the AFD decided it was time to invest in a more effective and cost-efficient solution.

Although starting out with another electronic inspection system, Halligan, which was acquired by TargetSolutions’ parent company Vector Solutions in February of 2019, was recommended to the department and was implemented in December 2018. In the few short months, the AFD has already made strides in ensuring all their daily inspections are performed and tracked.

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Fundamentals of Reading Body Language for Law Enforcement

Fundamentals of reading body language for law enforcement

The ability to interpret facial expressions, posture and other cues is crucial for police officers and anyone in law enforcement. Being able to read body language helps to defuse potentially deadly situations and gives police officers the ability to determine whether people are telling the truth or being deceptive. Let’s take a look at why this aspect of law enforcement is so vital.

When people think of the most important skills that police officers need, body language probably isn’t the first thing that comes to mind. From a layman’s point of view, this may seem like a vague or even esoterica area. However, experienced law enforcement officers understand it’s a practical and essential skill and a key part of a training program for law enforcement.

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A Step-by-Step Overview of the TargetSolutions Check It™ System

Thousands of agencies across the country manage training and compliance with TargetSolutions’ unrivaled learning management system (LMS). This innovation is now expanded to streamline departments’ inspections for better operations management.

The TargetSolutions Check It™ operations management software takes the guesswork out of daily inspections for apparatus, equipment, inventory and medical supplies. This dynamic, all-in-one application allows your department to simplify routine checks, track all data and create service tickets in one, centralized location.

Available as a standalone mobile application or accessible via the TargetSolutions online platform, TargetSolutions Check It™ helps departments ensure inspections are performed, everything is accounted for and needs for maintenance are addressed.

With a user-friendly interface and flexible tools, TargetSolutions Check It™ allows departments to monitor inventory levels and track the status of essential vehicles or equipment with just a few clicks. Digital checklists and e-signature verifications improve accuracy in routine checks and ensure every item is up-to-date and functioning properly.

On March 26th, TargetSolutions hosted a live webinar to demonstrate the customizable features in the TargetSolutions Check It™ system and highlight use cases. During this interactive webinar, individuals were provided with a step-by-step overview of the powerful application and learned best practices.

TargetSolutions Check It™ is the most innovative solution ever created for checks of fleet, equipment, inventory and controlled substances.

  • Have confidence your gear is ready for action
  • Generate reports with a push of a button
  • Know where you stand with real-time analytics
  • Get notifications so nothing slips

To watch a recording of this live demo, please complete this form or call us at (800) 840-8046.