When the San Antonio Fire Department made the decision to move its old learning management system to something better, more modern, their selection of TargetSolutions’ Learning Management System (LMS) was the first step into a period of information, communication, and training enlightenment.
“It was a game changer for us,” said Captain Dean Watson, Training Coordinator for the San Antonio Fire Department. “Our old LMS was centralized in the Fire Training Division and we had to rely on the Training Coordinator to pull reports.”
Captain Watson said that before going to TargetSolutions the previous department LMS had a limited capacity and recorded just continuing education units. There wasn’t the ability to capture training and share information in realtime to multiple groups.
“We were using the company logbook, or a spreadsheet,” said Captain Watson. “TargetSolutions allows us to build and deliver training content, document individual, company, and battalion-level training, and make it all available to be seen by everyone without having a big paper trail.”
The abilities to de-escalate conflicts and influence situations for positive outcomes are some of the primary responsibilities of law enforcement officers. TargetSolutions’ 
To provide the best possible care, it’s essential for EMS providers to have access to the most up-to-date, dynamic continuing education possible. TargetSolutions’ 
Law enforcement professionals today are under increasing amounts of scrutiny. With more and more encounters recorded on camera, charges of bias have become more frequent. While these instances do not always capture the entirety of the situation, this does not mean that implicit bias doesn’t exist in law enforcement or doesn’t go unaddressed.
No doubt law enforcement is a dangerous profession. While the physical dangers of the job are more obvious, it can also take an emotional toll on officers. Knowing this, managing stress in this inherently dangerous position is key to emotional survival.
Body language and other non-verbal behaviors can often communicate more than verbal communication alone. For law enforcement professionals, the ability to read and interpret these unconscious signals can mean the difference between life and death.