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New TargetSolutions Platform Enhancement: Subscribing to Forum Topics

Subscribing to TargetSolutions ForumsSharing and discussing training with peers allows personnel to engage with learning material and improve their knowledge. TargetSolutions’ Forum provides a secure, online location to foster these types of discussions, solicit feedback, and give users the ability to trade ideas with one another.

Updates to this feature in the TargetSolutions platform now enable users to subscribe to forum topics and administrators can receive notifications when a new forum topic is made. These enhancements help departments utilize the full benefits of the forum functionality and centralize communication.

For a step-by-step overview of how to subscribe to forums, check out this article in the TargetSolutions Help Center.

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Fire Department Callbacks: How Does Your Department Ensure Coverage?

TargetSolutions Scheduling™ for Fire Department Callbacks

When an emergency strikes, the public isn’t thinking about their fire department’s shift staffing levels. They are expecting a timely response from firefighters and EMS personnel to perform life-saving procedures or prevent property loss. Unfortunately, the challenges of ensuring adequate coverage in public safety can be lost on those who do not experience it day in day out. However, both public safety personnel and community members are feeling its impact.

Understaffed fire departments are a major problem experienced by agencies across the country. As fire service leaders advocate for more hiring and more personnel per shift, how are stations filling gaps in staffing? They’re relying on mutual aid partners and performing fire department callbacks.

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RT-130 Wildland Fire Safety Training Refreshed for 2019

Recent trends in wildfires have been nothing short of devastating. Record-setting fires in 2017 and 2018 ravaged northern and southern California with roughly 8.8 and 10 million acres burnedrespectively. As the 2019 wildland fire season approaches, effective RT-130 training and prevention tactics are key in preparing firefighters for the threats to come.

TargetSolutions’ premium RT-130 Annual Wildland Fire Safety Refresher series is updated annually with the latest statistics, strategies and case studies from previous wildfires to help fire departments train for the upcoming fire season. The 2019 refresher series offers both the full-length and condensed microlearning versions (four, two-hour modules or four, 30-minute modules) with engaging videos, storytelling and an on-screen instructor.

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New Calibre Press Courses Address Law Enforcement Stress, Leadership and Interviewing

New Calibre Press courses in TargetSolutions’ platform address law enforcement stress, leadership and interviewing with video-based lessons. 

TargetSolutions joined forces with Calibre Press, a leading provider of law enforcement training content. Through this, law enforcement agencies can deliver engaging online courses through the industry’s most reliable learning management system (LMS). Adding 25 new courses to TargetSolutions’ comprehensive law enforcement catalog, the Calibre Press series uses the expertise of subject matter experts to provide crucial lessons for the industry. This round of releases includes 7 all-new courses.

All courses in this series are video-based and are guided by an on-screen instructor. Case studies and custom footage from body cameras assert key points and present examples from the field.

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Ensure Preparedness with Revamped First Responder Operations Refresher Training

TargetSolutions’ four-part course, First Responder Operations Level Refresher, was updated with engaging videos and refreshed content to provide up-to-date training and offer practical lessons for emergency responders.

When it comes to any industry, preparedness is the key to ensuring safety. However, for those providing emergency response, frequent training and preparedness can mean the difference between preserving life or ensuing disaster.

TargetSolutions’ four-part course, First Responder Operations Level Refresher, offers valuable training for emergency responders with an emphasis on hazardous materials events and incident management. Each part is in this series was recently revamped with engaging videos and refreshed content to provide the most up-to-date, practical training for mitigating risk, fast decision-making and effective response.

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Top Firefighter Training Topics in 2019

Top Firefighter Training Topics 2019

When creating your fire training program, it’s important to include topics that both maintain compliance and are relevant to your goals to help personnel master the most essential skills. This includes training on fundamentals. These are skills that are used extensively in the field. The following are the top firefighter training topics that will help personnel perform their jobs safely and effectively.

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Enhanced Courses for Workplace Safety Training and Ethics


TargetSolutions’ enhanced courses in its OSHA and HR catalog are video-based and feature up-to-date lessons on workplace safety and ethics.

A safe and ethical work environment is instrumental in ensuring productivity and the overall well-being of employees. TargetSolutions’ online Human Resources and OSHA training course library provides agencies with comprehensive topics for creating and maintaining a positive workplace.

Four courses from these catalogs were recently updated with revamped content and more engaging interactions for your agency’s training. Enhanced courses in TargetSolutions’ course library include: Drug-Free Workplace, Workplace Diversity, Workplace Violence and Ethics in the Workplace (coming soon).

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TargetSolutions Platform Enhancement: Events Enrollment Report

Events Enrollment Report

Your customer feedback is crucial to TargetSolutions in guiding ongoing enhancements to its learning and operations management system. The new Events Enrollment report, TargetSolutions’ latest development, improves user experience in tracking agency events and related details.

Events Enrollment reports are tied to the Events feature in the platform. This report type enables agencies to generate comprehensive reports on all events scheduled within TargetSolutions. Using this report, agencies will have a more detailed overview of event enrollment with customizable report fields such as enrollment approvals and event times.

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Amarillo Fire Department Utilizes Innovative Inspection Software by TargetSolutions

For the Amarillo Fire Department (TX), inadequate documentation of routine apparatus, equipment and gear inspections have had costly consequences.

Amarillo Fire Department

When the Texas Commission of Fire Protection (TCFP) informed the department that their potential fines for incomplete inspections totaled to $250,000, the AFD decided it was time to invest in a more effective and cost-efficient solution.

Although starting out with another electronic inspection system, Halligan, which was acquired by TargetSolutions’ parent company Vector Solutions in February of 2019, was recommended to the department and was implemented in December 2018. In the few short months, the AFD has already made strides in ensuring all their daily inspections are performed and tracked.

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Fundamentals of Reading Body Language for Law Enforcement

Fundamentals of reading body language for law enforcement

The ability to interpret facial expressions, posture and other cues is crucial for police officers and anyone in law enforcement. Being able to read body language helps to defuse potentially deadly situations and gives police officers the ability to determine whether people are telling the truth or being deceptive. Let’s take a look at why this aspect of law enforcement is so vital.

When people think of the most important skills that police officers need, body language probably isn’t the first thing that comes to mind. From a layman’s point of view, this may seem like a vague or even esoterica area. However, experienced law enforcement officers understand it’s a practical and essential skill and a key part of a training program for law enforcement.

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