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Recorded Webinar: How to Simplify Scheduling, Callbacks and Other Essential Workforce Management Tasks

workforce management system

TargetSolutions’ online training management system is utilized by thousands of agencies across the country to streamline training management. Now, that powerful software is connected to TargetSolutions’ new platform for employee scheduling and resource management.

TargetSolutions Scheduling™ powered by CrewSense simplifies how departments schedule employees, manage callbacks, process time-off requests and much more. To learn more about this powerful system, please download the recorded webinar for an in-depth overview of the program’s capabilities.

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Top Benefits of a Firefighter Scheduling App

Benefits of firefighter scheduling app, firefighter scheduling appFire rescue agencies need a trustworthy solution for tracking hiring, overtime and scheduling. With the unpredictability of this industry, fire agencies need the ability to quickly execute callbacks, manage overtime and more. Leading firefighter technologies, such as TargetSolutions Scheduling™ by CrewSense, provide more reliable, cloud-based solutions for these daily scheduling challenges faced by fire and rescue agencies.

The following are some of the leading benefits a firefighter scheduling app offers.

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New Anti-Harassment Training in Compliance with California SB 1343

By Jan. 1, 2020, all employers in California with five or more employees will be required to provide at least two hours of interactive training regarding sexual harassment to all supervisory employees and one hour for all non-supervisory employees. According to SB 1343, this must be accomplished within six months of their assumption of a position.

To meet these mandates, TargetSolutions is releasing two all-new courses for the prevention of harassment, discrimination and retaliation in the workplace. Anti-Harassment Training for All Employees – California (SB 1343) is a one-hour long course for general employees and Anti-Harassment Training for Supervisors and Managers – California (SB 1343) is a two-hour course for supervisory personnel.

These video-driven courses engage individuals with practical lessons and comply with California policies and laws regarding discrimination and harassment. Also covered in these courses is the complaint process and how to contact the Department of Fair Employment and Housing (DFEH) to file a complaint.

Learn more about these new anti-harassment training courses:

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National Safety Month 2019: Training for Safety at Work

Every June is National Safety Month. This time of year promotes awareness and safety strategies to prevent leading causes of injuries and death in the workplace. Each week focuses on a different source of risk for the work environment and offers tips for improving safety in your organization.

TargetSolutions is recognizing this month by highlighting key safety and compliance training courses related to the themes of National Safety Month 2019. These online courses are designed to help reduce risk for the thousands of agencies using TargetSolutions’ dynamic training and operations management system.

The weekly themes for National Safety Month 2019 have been broken down accordingly:

  • Week 1: Hazard Recognition
  • Week 2: Slips, Trips and Falls
  • Week 3: Fatigue
  • Week 4: Impairment

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New EMS Continuing Education Training: EMS Grey Area Calls

In the prehospital setting, not every patient presents in the same uniform textbook manner. They may not necessarily follow the prescribed rules of “patient presentation.” This “grey area” drives the discussion in TargetSolutions’ all-new course for EMS continuing education: EMS Grey Area Calls.

EMS Grey Area Calls utilizes evidence-based research and up-to-date data to help bring confidence in forming a solid clinical impression from a previous grey-area patient during the first impression and assessments that follow. Through video-based lessons and an on-screen presenter, this course offers insight into many aspects of fire rescue and EMS encounters.

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TargetSolutions Platform Enhancement: Subscribing to Forum Topics

Subscribing to TargetSolutions ForumsSharing and discussing training with peers allows personnel to engage with learning material and improve their knowledge. TargetSolutions’ Forum provides a password-protected, online location to foster these types of discussions, solicit feedback, and give users the ability to trade ideas with one another.

Updates to this feature in the TargetSolutions platform now enable users to subscribe to forum topics and administrators can receive notifications when a new forum topic is made. These enhancements help departments utilize the full benefits of the forum functionality and centralize communication.

For a step-by-step overview of how to subscribe to forums, check out this article in the TargetSolutions Help Center.

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Fire Department Callbacks: How Does Your Department Ensure Coverage?

TargetSolutions Scheduling™ for Fire Department Callbacks

When an emergency strikes, the public isn’t thinking about their fire department’s shift staffing levels. They are expecting a timely response from firefighters and EMS personnel to perform life-saving procedures or prevent property loss. Unfortunately, the challenges of ensuring adequate coverage in public safety can be lost on those who do not experience it day in day out. However, both public safety personnel and community members are feeling its impact.

Understaffed fire departments are a major problem experienced by agencies across the country. As fire service leaders advocate for more hiring and more personnel per shift, how are stations filling gaps in staffing? They’re relying on mutual aid partners and performing fire department callbacks.

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RT-130 Wildland Fire Safety Training Refreshed for 2019

Recent trends in wildfires have been nothing short of devastating. Record-setting fires in 2017 and 2018 ravaged northern and southern California with roughly 8.8 and 10 million acres burnedrespectively. As the 2019 wildland fire season approaches, effective RT-130 training and prevention tactics are key in preparing firefighters for the threats to come.

TargetSolutions’ premium RT-130 Annual Wildland Fire Safety Refresher series is updated annually with the latest statistics, strategies and case studies from previous wildfires to help fire departments train for the upcoming fire season. The 2019 refresher series offers both the full-length and condensed microlearning versions (four, two-hour modules or four, 30-minute modules) with engaging videos, storytelling and an on-screen instructor.

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New Calibre Press Courses Address Law Enforcement Stress, Leadership and Interviewing

New Calibre Press courses in TargetSolutions’ platform address law enforcement stress, leadership and interviewing with video-based lessons. 

TargetSolutions joined forces with Calibre Press, a leading provider of law enforcement training content. Through this, law enforcement agencies can deliver engaging online courses through the industry’s most reliable learning management system (LMS). Adding 25 new courses to TargetSolutions’ comprehensive law enforcement catalog, the Calibre Press series uses the expertise of subject matter experts to provide crucial lessons for the industry. This round of releases includes 7 all-new courses.

All courses in this series are video-based and are guided by an on-screen instructor. Case studies and custom footage from body cameras assert key points and present examples from the field.

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Ensure Preparedness with Revamped First Responder Operations Refresher Training

TargetSolutions’ four-part course, First Responder Operations Level Refresher, was updated with engaging videos and refreshed content to provide up-to-date training and offer practical lessons for emergency responders.

When it comes to any industry, preparedness is the key to ensuring safety. However, for those providing emergency response, frequent training and preparedness can mean the difference between preserving life or ensuing disaster.

TargetSolutions’ four-part course, First Responder Operations Level Refresher, offers valuable training for emergency responders with an emphasis on hazardous materials events and incident management. Each part is in this series was recently revamped with engaging videos and refreshed content to provide the most up-to-date, practical training for mitigating risk, fast decision-making and effective response.

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