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TS Academy Webinar Series Goes Live During Three-Day Risk Summit

The 2015 Risk Summit will feature an in-person demonstration of the TargetSolutions Academy. Normally a seven-week webinar series, managers will have the opportunity to ask questions, explore tips and tricks, and learn how to get the most out of TargetSolutions.

The 2015 Risk Summit, scheduled for November 2-4 at the Maderas Golf Club in Poway, Calif., will be a captivating three-day training workshop, featuring platform solutions, engaging speakers, and an inclusive demonstration of the TargetSolutions Academy.

Normally a seven-week webinar series for platform managers who are responsible for managing their organization’s utilization of the TargetSolutions platform, this live presentation will provide a comprehensive day of instruction to test, enhance and implement the platform.

“The Academy is going to be the primary piece of education that will be the most impactful in the quickest fashion,” says Kelly Zielinski, TargetSolutions’ Business Unit Manager. “What we’re hoping is when you come to the Academy on Day 3 you can go back to your organizations and feel capable to manage the TargetSolutions platform.”

The Academy will feature a basic learning track, led by a TargetSolutions account manager, to demonstrate the platform’s overview and fundamentals. Also available for more experienced platform managers will be industry-specific groups, including Public Works, K-12 Education, Fire Service and Cities & Municipalities.

With Summit space dwindling, now is the time to reserve seating for what will be an informative and engaging training workshop for new and experienced platform managers alike.

“We’ve had people say ‘this online version is great but can we do it in person?’ The answer is yes, you can and it’s at the summit.”

Kelly Zielinski, Business Unit Manager for TargetSolutions

Please click here to register for the 2015 Risk Summit. If you would like more information about this event, contact us at (800) 840-8048.

White Paper: Why the Fire Service and Online Training Are a Perfect Match

Check out this SlideShare for a preview of TargetSolutions’ white paper on how the fire service is overcoming its aversion to innovative technology like online training. To download the full report, featuring detailed analysis, please click here.

When TargetSolutions was first founded in 1999, some in the fire service resisted online training. The idea of completing valuable firefighter training on the computer was a huge break from tradition, something many opposed.

But as time has gone on, attitudes have changed. Today, fire departments across the country find great value in online firefighter training tools for streamlining continuing education and compliance tasks. TargetSolutions’ innovative technology has proven to help organizations manage training more efficiently and effectively.

Check out TargetSolutions’ white paper to get the facts about online training and the fire service. This in-depth report breaks down how the fire service has evolved to utilize online training and other technology solutions, as well as important factors to consider when choosing an online training provider.

 

Introducing TargetSolutions’ All-New Reports Application – Now Available!

Check out this video for an overview of TargetSolutions’ recent enhancements to the Generate Reports application, as well as updates to the platform’s user interface.

If you’ve been waiting patiently for TargetSolutions’ enhanced reporting tool, your wait is over. On Aug. 26, TargetSolutions launched the upgraded version of Generate Reports, which features major enhancements for scheduling and sharing reports, as well as a sleeker platform interface.

TargetSolutions has also created support information, including this detailed help video and other resources inside the Help Center. If you have any questions about this application, please contact us today!

Get to Know Kelly Zielinski, TargetSolutions’ Business Unit Manager for the Strategic Risk Management Business Unit

Kelly Zielinski has called sunny San Diego her home since moving to America’s Finest City when she was 12 years old. Going to school for marketing and communications, she completed her degree at the University of Phoenix, while spending time at San Diego State University and Cal State Monterey Bay.

Prior to joining TargetSolutions more than four years ago, Kelly’s career began at NBC as a writer for newscasts. Kelly then spent seven years in account management business development with Worldwide Express where she worked her way up to National Director of Business Development.

When not in the office, you can probably find Kelly reveling in the great outdoors either on a scenic hike, in a kayak, or visiting one of San Diego’s beautiful beaches. Above all else, Kelly enjoys spending as much time as possible with her husband, Jason, and sons Van, 5, and Nolan, 4 months.

Here is a Q & A from a recent conversation with Kelly:

What is your favorite and least favorite food?

If I had to eat it consistently and take everything else off the menu, I’d pick Italian food. If I had to pick a dish, it’s pizza. I don’t think pizza ever sounds bad. My least favorite food is ribs. Any food that takes a really difficult amount of time to eat and consume – and is that messy – is too much.

Who is your hero or role model?

My mom. The challenge in life is always to find a balance in things; give to your family, give to your job, give to your community. I don’t know that I’ve ever met anybody who does a better job of it than her. She has a very important role at the Goodwill of San Diego County. She’s their executive vice president. She built that career after the kids were a bit older so she didn’t get an early start and she’s managed to do an amazing job. She finished her bachelor’s degree as an adult, in the mix with everything else she had going on. People have a deep respect for her and people who know her are better because of it. I think everything she touches, she makes better.

Who are your three favorite bands and/or singers?

Aerosmith, hairbands, early 90s rap (i.e. Straight Outta Compton crew), opera (Pavarotti). Any music that sounds good, regardless of genre, I like it! My playlist for this morning is a lot of Van Halen and Poison.

If you were on a desert island and could bring any three things with you, what would they be? (The island graciously provides water and food, and no other people are allowed)

A device to play music, a separate change of clothes, and my bed. I have a great bed.

What’s your favorite movie?

Primal Fear for sure. Hands down, the best movie! I love movies that you can’t figure out. I love movies where you don’t know about the twist and that one at the end when he’s sitting in the cell and Richard Gere turns around, it’s just great.

What’s your favorite saying?

From The Shawshank Redemption: “Hope is a good thing, maybe the best of things.”

TargetSolutions’ Water Industry Hydraulics Training Course Provides Engaging Overview

TargetSolutions’ Water Industry Hydraulics training course presents a comprehensive operational overview of the water treatment industry. This training course features nine learning modules and a 10-question exam.

Density and specific gravity, pressure and force, and piezometric surface and hydraulic grade lines are just a few of the cases water professionals will encounter on a daily basis. Therefore, maintaining a solid understanding of hydraulics is imperative for those working in the water industry.

TargetSolutions’ Water Industry Hydraulics course covers these topics, as well as overviewing the physics behind certain operational uses within the water treatment industry. The course provides a detailed examination of the subjects of head loss, pumping rates, and flow measuring devices.

After completing this course, students will be able to:

• Understand the concepts of pressure and force
• Interpret basic pump curve information
• Explain how to calculate flow rates and describe the devices used to measure flow rate

Please click here to learn more about TargetSolutions’ online training courses for water professionals or contact us at (800) 840-8048.

Ensure Safety with TargetSolutions’ School Fire and Life Safety Inspection Course

TargetSolutions’ School Fire and Life Safety Inspection training course presents inspectors with an overview of common hazards and violations typically found in schools. This one hour course features 14 learning modules and a 10-question exam.

Children and adults gather in schools for learning, sporting activities, and other community events. The prevention of fires and the ability to rapidly evacuate are important considerations when inspectors meet with school administrators to help find violations and report on corrective actions.

State laws require schools to stay up-to-date on inspections and enforce fire protection systems. TargetSolutions’ online safety training course, School Fire and Life Safety Inspection, provides employees with a specific overview of the inspection process, contrasts how historical fires have impacted current codes, and identifies common hazards as well as their accompanying solutions.

If you have any questions about TargetSolutions’ online course catalog, please contact us at (800) 840-8048.

 

Palm Coast Improves ISO Fire Department Rating with Perfect 100 Percent Training Score

By using TargetSolutions to track ISO training hours, Palm Coast was able to ace the training portion of its recent ISO review. The end result was a jump in overall rating from 4 to 2.

The City of Palm Coast Fire Department was in the same position as most agencies: Looking for a simple, efficient way to streamline EMS recertification when it turned to TargetSolutions in the fall of 2010.

What it received was something unexpected: A comprehensive tool for managing ISO training hours.

After a poor review in 2010, which saw the department register a 3.96 in the training category of its ISO review, the department was thrilled to learn TargetSolutions, brought in to assist with EMS continuing education, was actually going to be able to solve Palm Coast’s ISO challenges.

“Being able to document everything we do now is huge,” Training Officer Gary Potter said. “The documentation had always been the hardest part. We would have bits of information here, here, and here – but being able to put it all together and get everything on the same page with TargetSolutions was nice.”

PALM COAST FIRE & RESCUE

Location: Palm Coast, Fla. | Population Served: 75K over 106-square miles

Operational Tempo: 8,700 calls each year | Employees: 90 personnel

The platform’s online firefighter training system, featuring a unique, one-of-a-kind tracking application for documenting ISO fire department training, helped Palm Coast overcome an issue many departments face: Accurate reporting of training hours. When ISO’s audit came in early 2015, the department’s first since 2010, the result was a perfect 100 percent performance for training credit and a jump in overall rating from 4 to 2.

“TargetSolutions has helped us log the information and put it in the format that is required by ISO,” said the department’s platform manager Leo Chumaceiro. “We were able to portray the training in a nice, neat format in a spreadsheet in the way they wanted to see it.”

After recognizing the platform’s full capabilities, the department took advantage of TargetSolutions’ outstanding customer service by working closely with the company’s support staff to fine-tune Palm Coast’s ISO Training Tracker.

“TargetSolutions really helped us customize this application for our needs,” Chumaceiro said. “There was a roadmap of how we need to present the information and we customized it for what we were doing. We tailored as much as we could and were able to meet ISO’s training requirements.”

Chumaceiro admits the Palm Coast was initially somewhat surprised by the multitude of possibilities available with TargetSolutions for streamlining fire department training and compliance. The department uses the system to deliver, track and report everything from online and offline training, including in-person group events, to compliance of SOGs, SOPs, licenses, EMS certifications, and much more, he said.

In fact, the fire department had such great success with TargetSolutions the City of Palm Coast has incorporated the tool for its city employees. The city is now using TargetSolutions to distribute online safety training, driver training, compliance tasks, and much more.

“The city’s needs were different than ours, but we recommended it to show how we are tracking training,” Chumaceiro said. “They have been using it for a year now for delivering training.

“TargetSolutions has really become a cornerstone of our department. We use TargetSolutions as a delivery tool to send out all types of things and it’s been very successful. We have spoken with other departments about how we are using it. We’re happy to share our success.”

Leo Chumaceiro, Platform Manager for Palm Coast Fire & Rescue (Fla.)

Please click here to download this department spotlight overview.

About TargetSolutions

TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today thousands of organizations across the country use TargetSolutions’ innovative technology to solve their training challenges. For more information, please call 1 (800) 840-8048.

 

The Top 10 Online Training Courses for School Districts

TargetSolutions’ online safety training courses for school districts are created by subject experts, feature dynamic training videos, and are available online 24/7.

TargetSolutions features a comprehensive catalog of training for school districts, including more than 50 hours of educational course material designed to ensure a safer scholastic environment.

Here are TargetSolutions’ top 10 courses for school districts based on the total number of completions over the last year:

  • Reporting Abuse, Neglect, and Exploitation of Children
  • Sexual Harassment Awareness
  • Bloodborne Pathogens Safety
  • Avoiding Slips, Trips, and Falls
  • School Bullying
  • Ethics in the Workplace
  • Maintaining Professional Staff/Student Boundaries
  • FERPA: Protecting Student Privacy
  • Proper Lifting
  • General First Aid (Part 1)

If you have any questions about TargetSolutions’ online training management system for school districts, please contact us today at (800) 840-8048.

 

TargetSolutions to Launch New Look and Feel, More Powerful Reporting Capabilities in Late August

TargetSolutions’ all-new reports application will launch later this month featuring enhancements for scheduling and sharing reports, plus a new user interface. TargetSolutions will host an overview webinar on Thursday, Sept. 3 at 10 a.m.

In late August, TargetSolutions is scheduled to launch the all-new reports application. The comprehensive overhaul of the platform’s reporting tool, Generate Reports, as well as updates to the user interface, were designed to make TargetSolutions more intuitive, easy to use and effective.

The end result is more powerful capabilities for scheduling and sharing reports:

TargetSolutions’ online training management system will have a new look and feel in late August.

Scheduling Reports: The upgraded Generate Reports application will provide the ability to create automated reports, giving platform managers the ability to “set it and forget it,” said Product Manager Misty Pratt.

In the past, platform managers were required to create copies of old reports to re-run in the future. Now, with just a few clicks, reports can be automated to run at chosen intervals.

Sharing Reports: Inside Generate Reports, platform managers can now manually send a report from inside the platform to an e-mail address outside of TargetSolutions. This makes it possible to share reports with whomever you need – whether it be a regulatory agency, a different organization, or anyone else – with less hassle.

You can also share reports with other platform managers within the reports application. For instance, a platform manager can now set up an overdue assignments report and then share it with the department manager and the department manager will see it on their reports page.

Additional features include the ability to download report files in PDF, as well as CSV files, and set up automated e-mails that deliver direct links to reports, eliminating the need to log in, which saves time and simplifies the reviewing process.

“We’re very proud of these enhancements and we think clients will be proud of them too,” said Pratt. “The ability to schedule automated reports with this kind of detail is going to be a huge time saver for organizations that need to run regular reports. Now, they can set it and forget it.

“TargetSolutions is always striving to limit the amount of work platform managers need to do in the system. We want TargetSolutions to be working for you while you’re working on other things for your organization.”

New Look, New Feel: While the Generate Reports tool has undergone sweeping upgrades, platform managers and users alike will be impressed by TargetSolutions’ new look and feel.

It’s a subtle change to the platform’s classic user interface, but the system now features a flatter, sleeker design.

“We re-designed the platform for functionality,” said Pratt. “It’s a cleaner, more modern look and feel.”

TargetSolutions will host a reports overview webinar on Thursday, Sept. 3 at 10 a.m. Please click here to register for the upcoming webinar. If you have any questions, please contact us at tsacademy@targetsolutions.com.

The All-New Reports Application Features Sleek Design, Ability to ‘Set It and Forget It’

Check out this video for a sneak peek of TargetSolutions’ all-new reports application, which launches later this month featuring enhancements for scheduling and sharing reports, as well as a new user interface.

In late August, TargetSolutions is scheduled to launch the all-new reports application. The comprehensive overhaul of the platform’s reporting tool, Generate Reports, as well as updates to the user interface, were designed to make TargetSolutions more intuitive, easy to use and effective.

The end result is more capability for scheduling and sharing reports:

The all-new reporting tool gives platform managers the ability to schedule and share reports, download PDFs, and print and e-mail reports from inside the application.

Scheduling Reports: The upgraded Generate Reports application will provide the ability to create automated reports, so platform managers can “set it and forget it,” said Product Manager Misty Pratt.

In the past, platform managers were required to create copies of old reports to re-run in the future. Now, with just a few clicks, reports can be automated to run at chosen intervals.

Sharing Reports: Inside Generate Reports, platform managers can now manually send a report from inside the platform to an e-mail address outside of TargetSolutions. This makes it possible to share reports with whomever you need – whether it be a regulatory agency, a different fire department, or anyone else – with less hassle.

You can also share reports with other platform managers within the reports application. For instance, a platform manager can now set up a “C Shift Overdue” report and then share it with his C shift supervisor and the supervisor will see it on his reports page.

Additional features include the ability to download report files in PDF, as well as CSV files, and set up automated e-mails that deliver direct links to reports, eliminating the need to log in and saving time by simplifying the reviewing process.

“We’re very proud of these enhancements and we think clients will be proud of them too,” said Pratt. “The ability to schedule automated reports with this kind of detail is going to be a huge time saver for organizations that need to run regular reports. Now, they can set it and forget it.

“TargetSolutions is always striving to limit the amount of work platform managers need to do in the system. We want TargetSolutions to be working for you while you’re working on other things for your organization.”

When preparing the new application, TargetSolutions’ development team analyzed how Generate Reports was being used.

“We looked at the current use cases for reporting and worked to improve the application to really address clients’ needs. The goal was to make reporting easier to use and more efficient with more automation.”

Dustyn Borghi, Director of Software/Web Development for TargetSolutions

TargetSolutions’ online training management system will have a new look in late August.

New Look, New Feel: While the Generate Reports tool has undergone sweeping upgrades, platform managers and users alike will be impressed by TargetSolutions’ new look and feel.

It’s a subtle change to the platform’s classic user interface, but the system now features a flatter, sleeker design.

“We re-designed the platform for functionality,” said Pratt. “It’s a cleaner, more modern look and feel.”

Upcoming Webinars: The new application is scheduled to be released in late August and overview webinars are scheduled for Tuesday, Sept. 1 at 1:30 p.m. (PDT) and Thursday, Sept. 3 at 10:30 a.m. (PDT).

Please click here to register for an upcoming webinar. These 60-minute online overviews will provide detailed information on how to operate the new reporting tool and give attendees an opportunity to ask questions about the upgraded application.

About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges. TargetSolutions is headquartered in San Diego, Calif. For more information, please call 1-800-840-8048 FREE or check online at www.targetsolutions.com.