|TargetSolutions will be presenting its online fire training system at Fire-Rescue International in Dallas. If you have any questions about the platform, please stop by booth No. 5508 and we’ll make sure you get the information you need.|
|Copy Credential function will allow platform managers to copy their own credentials, as well as TargetSolutions’ Certified Credentials, and all associated information from inside the Manage Credentials application. It’s important to note that when a “Certified Credential” is copied, the copied version is no longer certified.|
Customizing training and delivering it with ease are essential elements to effective training management. That’s why TargetSolutions’ soon to be released enhancement will be popular with platform managers.
Considering how many different bones and muscles are connected to the human back, you understand why it is one of the body’s most susceptible areas to injury. And when these injuries happen, productive employees may miss valuable time that can hurt your organization’s bottom line.
If you would like to educate employees on back injury prevention, TargetSolutions offers several valuable resources. In addition to an online training course that educates employees on improving back safety – as well as a pre-built, customizable assessment that helps identify risks – this month’s top video inside Community Resources addresses this important issue.
“Back Safety” is a 20-minute video that teaches viewers necessary precautions for protecting their backs. After viewing this informative video, employees will learn how the back works, various types of back pains, and tips for preventing injuries through proper lifting techniques and ergonomics.
With back pain leading to 34 percent of lost workdays, according to the Bureau of Labor Statistics, it is critical your organization trains employees on ergonomics.
To view this video inside Community Resources, please log in to your organization’s TargetSolutions site and search “Back Safety” under the Community Resources tab. If you have any questions, please contact us at (800) 840-8048.
Alcoa Fire Department in Tennessee may be a smaller-sized department, but it deals with the same larger issues other departments face. Questions such as, how are we going to keep personnel compliant? How are we going to make sure assignments are completed on time? How are we going to report training for our next ISO review? Those are the types of issues Deputy Fire Chief Jim Whaley was looking to answer.
As an early adopter to online technology, Alcoa began tracking training with a competing records management system back in 1998. The department still uses that system for incident reporting, but in 2011, Whaley’s team was ready for a more comprehensive tool built specifically for the nuances of tracking fire department training. It turned to TargetSolutions and hasn’t looked back.
Here are some of the ways Alcoa is effectively using TargetSolutions:
ISO Reporting: Alcoa customized TargetSolutions’ pre-built fire department ISO solution and delivered it to employees to cover training for driver, officer, hazmat, company and facilities requirements. Facing a review in May of 2014, Alcoa was able to compile completed training hours, generate detailed records, and report them exactly how ISO requested during the review.
“The TargetSolutions layout is right in line with the form needed for ISO audits. This made it easy to access everything they were looking for.”
Jim Whaley, Deputy Fire Chief with Alcoa Fire Department (Tenn.)
Generate Reports: Beyond ISO training, TargetSolutions has provided Alcoa with the ability to generate comprehensive reports on everything that is tracked — including overdue assignments, incomplete assignments, etc. — in an easy to digest manner.
“TargetSolutions’ reporting system provides us with a tool to determine how many assignments are overdue and how many are incomplete, so we can keep track of what is going on with training in the department,” Whaley said.
Alert Notifications: For all departments, big or small, it’s not easy managing expirations of licenses, certifications and credentials. However, TargetSolutions’ recordkeeping system features unique alerts to keep users and platform managers on top of deadlines. Whaley is thrilled with how TargetSolutions keeps stakeholders informed of personnel’s compliance.
“The course completion e-mails that notify us when employees have completed certain assignments are helpful,” Whaley said. “Notifications are also sent when deadlines for licenses and credentials are approaching to ensure we don’t let them go unnoticed.”
Custom Activities: With TargetSolutions’ Activities Builder, departments are able to deliver and document SOPs, policies, pre-training, or anything else it needs.
“Our department utilizes the application to schedule courses for individuals to review and complete the necessary pre-training for offsite training sessions,” Whaley said. “Another aspect we’ve found beneficial is if there’s a memo, SOG, or policy that we want to go out, we give it in an assignment and then require validation to know if there is anyone that didn’t read the policy.”
Thanks to a new approval in the state, Alcoa may look into using TargetSolutions for the Tennessee Educational Incentive Program. Departments are now able to use online training for 20 of the required 40 hours to meet their obligation. For now, however, Whaley is thrilled with the ability to track vital training.
“Thanks to the hard work of several members of our staff we have the system set up and the department is able to track training effectively,” Whaley said.