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Get to Know Kelly Zielinski, TargetSolutions’ Business Unit Manager for the Strategic Risk Management Business Unit

Kelly Zielinski has called sunny San Diego her home since moving to America’s Finest City when she was 12 years old. Going to school for marketing and communications, she completed her degree at the University of Phoenix, while spending time at San Diego State University and Cal State Monterey Bay.

Prior to joining TargetSolutions more than four years ago, Kelly’s career began at NBC as a writer for newscasts. Kelly then spent seven years in account management business development with Worldwide Express where she worked her way up to National Director of Business Development.

When not in the office, you can probably find Kelly reveling in the great outdoors either on a scenic hike, in a kayak, or visiting one of San Diego’s beautiful beaches. Above all else, Kelly enjoys spending as much time as possible with her husband, Jason, and sons Van, 5, and Nolan, 4 months.

Here is a Q & A from a recent conversation with Kelly:

What is your favorite and least favorite food?

If I had to eat it consistently and take everything else off the menu, I’d pick Italian food. If I had to pick a dish, it’s pizza. I don’t think pizza ever sounds bad. My least favorite food is ribs. Any food that takes a really difficult amount of time to eat and consume – and is that messy – is too much.

Who is your hero or role model?

My mom. The challenge in life is always to find a balance in things; give to your family, give to your job, give to your community. I don’t know that I’ve ever met anybody who does a better job of it than her. She has a very important role at the Goodwill of San Diego County. She’s their executive vice president. She built that career after the kids were a bit older so she didn’t get an early start and she’s managed to do an amazing job. She finished her bachelor’s degree as an adult, in the mix with everything else she had going on. People have a deep respect for her and people who know her are better because of it. I think everything she touches, she makes better.

Who are your three favorite bands and/or singers?

Aerosmith, hairbands, early 90s rap (i.e. Straight Outta Compton crew), opera (Pavarotti). Any music that sounds good, regardless of genre, I like it! My playlist for this morning is a lot of Van Halen and Poison.

If you were on a desert island and could bring any three things with you, what would they be? (The island graciously provides water and food, and no other people are allowed)

A device to play music, a separate change of clothes, and my bed. I have a great bed.

What’s your favorite movie?

Primal Fear for sure. Hands down, the best movie! I love movies that you can’t figure out. I love movies where you don’t know about the twist and that one at the end when he’s sitting in the cell and Richard Gere turns around, it’s just great.

What’s your favorite saying?

From The Shawshank Redemption: “Hope is a good thing, maybe the best of things.”

TargetSolutions’ Water Industry Hydraulics Training Course Provides Engaging Overview

TargetSolutions’ Water Industry Hydraulics training course presents a comprehensive operational overview of the water treatment industry. This training course features nine learning modules and a 10-question exam.

Density and specific gravity, pressure and force, and piezometric surface and hydraulic grade lines are just a few of the cases water professionals will encounter on a daily basis. Therefore, maintaining a solid understanding of hydraulics is imperative for those working in the water industry.

TargetSolutions’ Water Industry Hydraulics course covers these topics, as well as overviewing the physics behind certain operational uses within the water treatment industry. The course provides a detailed examination of the subjects of head loss, pumping rates, and flow measuring devices.

After completing this course, students will be able to:

• Understand the concepts of pressure and force
• Interpret basic pump curve information
• Explain how to calculate flow rates and describe the devices used to measure flow rate

Please click here to learn more about TargetSolutions’ online training courses for water professionals or contact us at (800) 840-8048.

Ensure Safety with TargetSolutions’ School Fire and Life Safety Inspection Course

TargetSolutions’ School Fire and Life Safety Inspection training course presents inspectors with an overview of common hazards and violations typically found in schools. This one hour course features 14 learning modules and a 10-question exam.

Children and adults gather in schools for learning, sporting activities, and other community events. The prevention of fires and the ability to rapidly evacuate are important considerations when inspectors meet with school administrators to help find violations and report on corrective actions.

State laws require schools to stay up-to-date on inspections and enforce fire protection systems. TargetSolutions’ online safety training course, School Fire and Life Safety Inspection, provides employees with a specific overview of the inspection process, contrasts how historical fires have impacted current codes, and identifies common hazards as well as their accompanying solutions.

If you have any questions about TargetSolutions’ online course catalog, please contact us at (800) 840-8048.

 

Palm Coast Improves ISO Fire Department Rating with Perfect 100 Percent Training Score

By using TargetSolutions to track ISO training hours, Palm Coast was able to ace the training portion of its recent ISO review. The end result was a jump in overall rating from 4 to 2.

The City of Palm Coast Fire Department was in the same position as most agencies: Looking for a simple, efficient way to streamline EMS recertification when it turned to TargetSolutions in the fall of 2010.

What it received was something unexpected: A comprehensive tool for managing ISO training hours.

After a poor review in 2010, which saw the department register a 3.96 in the training category of its ISO review, the department was thrilled to learn TargetSolutions, brought in to assist with EMS continuing education, was actually going to be able to solve Palm Coast’s ISO challenges.

“Being able to document everything we do now is huge,” Training Officer Gary Potter said. “The documentation had always been the hardest part. We would have bits of information here, here, and here – but being able to put it all together and get everything on the same page with TargetSolutions was nice.”

PALM COAST FIRE & RESCUE

Location: Palm Coast, Fla. | Population Served: 75K over 106-square miles

Operational Tempo: 8,700 calls each year | Employees: 90 personnel

The platform’s online firefighter training system, featuring a unique, one-of-a-kind tracking application for documenting ISO fire department training, helped Palm Coast overcome an issue many departments face: Accurate reporting of training hours. When ISO’s audit came in early 2015, the department’s first since 2010, the result was a perfect 100 percent performance for training credit and a jump in overall rating from 4 to 2.

“TargetSolutions has helped us log the information and put it in the format that is required by ISO,” said the department’s platform manager Leo Chumaceiro. “We were able to portray the training in a nice, neat format in a spreadsheet in the way they wanted to see it.”

After recognizing the platform’s full capabilities, the department took advantage of TargetSolutions’ outstanding customer service by working closely with the company’s support staff to fine-tune Palm Coast’s ISO Training Tracker.

“TargetSolutions really helped us customize this application for our needs,” Chumaceiro said. “There was a roadmap of how we need to present the information and we customized it for what we were doing. We tailored as much as we could and were able to meet ISO’s training requirements.”

Chumaceiro admits the Palm Coast was initially somewhat surprised by the multitude of possibilities available with TargetSolutions for streamlining fire department training and compliance. The department uses the system to deliver, track and report everything from online and offline training, including in-person group events, to compliance of SOGs, SOPs, licenses, EMS certifications, and much more, he said.

In fact, the fire department had such great success with TargetSolutions the City of Palm Coast has incorporated the tool for its city employees. The city is now using TargetSolutions to distribute online safety training, driver training, compliance tasks, and much more.

“The city’s needs were different than ours, but we recommended it to show how we are tracking training,” Chumaceiro said. “They have been using it for a year now for delivering training.

“TargetSolutions has really become a cornerstone of our department. We use TargetSolutions as a delivery tool to send out all types of things and it’s been very successful. We have spoken with other departments about how we are using it. We’re happy to share our success.”

Leo Chumaceiro, Platform Manager for Palm Coast Fire & Rescue (Fla.)

Please click here to download this department spotlight overview.

About TargetSolutions

TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today thousands of organizations across the country use TargetSolutions’ innovative technology to solve their training challenges. For more information, please call 1 (800) 840-8048.

 

The Top 10 Online Training Courses for School Districts

TargetSolutions’ online safety training courses for school districts are created by subject experts, feature dynamic training videos, and are available online 24/7.

TargetSolutions features a comprehensive catalog of training for school districts, including more than 50 hours of educational course material designed to ensure a safer scholastic environment.

Here are TargetSolutions’ top 10 courses for school districts based on the total number of completions over the last year:

  • Reporting Abuse, Neglect, and Exploitation of Children
  • Sexual Harassment Awareness
  • Bloodborne Pathogens Safety
  • Avoiding Slips, Trips, and Falls
  • School Bullying
  • Ethics in the Workplace
  • Maintaining Professional Staff/Student Boundaries
  • FERPA: Protecting Student Privacy
  • Proper Lifting
  • General First Aid (Part 1)

If you have any questions about TargetSolutions’ online training management system for school districts, please contact us today at (800) 840-8048.

 

TargetSolutions to Launch New Look and Feel, More Powerful Reporting Capabilities in Late August

TargetSolutions’ all-new reports application will launch later this month featuring enhancements for scheduling and sharing reports, plus a new user interface. TargetSolutions will host an overview webinar on Thursday, Sept. 3 at 10 a.m.

In late August, TargetSolutions is scheduled to launch the all-new reports application. The comprehensive overhaul of the platform’s reporting tool, Generate Reports, as well as updates to the user interface, were designed to make TargetSolutions more intuitive, easy to use and effective.

The end result is more powerful capabilities for scheduling and sharing reports:

TargetSolutions’ online training management system will have a new look and feel in late August.

Scheduling Reports: The upgraded Generate Reports application will provide the ability to create automated reports, giving platform managers the ability to “set it and forget it,” said Product Manager Misty Pratt.

In the past, platform managers were required to create copies of old reports to re-run in the future. Now, with just a few clicks, reports can be automated to run at chosen intervals.

Sharing Reports: Inside Generate Reports, platform managers can now manually send a report from inside the platform to an e-mail address outside of TargetSolutions. This makes it possible to share reports with whomever you need – whether it be a regulatory agency, a different organization, or anyone else – with less hassle.

You can also share reports with other platform managers within the reports application. For instance, a platform manager can now set up an overdue assignments report and then share it with the department manager and the department manager will see it on their reports page.

Additional features include the ability to download report files in PDF, as well as CSV files, and set up automated e-mails that deliver direct links to reports, eliminating the need to log in, which saves time and simplifies the reviewing process.

“We’re very proud of these enhancements and we think clients will be proud of them too,” said Pratt. “The ability to schedule automated reports with this kind of detail is going to be a huge time saver for organizations that need to run regular reports. Now, they can set it and forget it.

“TargetSolutions is always striving to limit the amount of work platform managers need to do in the system. We want TargetSolutions to be working for you while you’re working on other things for your organization.”

New Look, New Feel: While the Generate Reports tool has undergone sweeping upgrades, platform managers and users alike will be impressed by TargetSolutions’ new look and feel.

It’s a subtle change to the platform’s classic user interface, but the system now features a flatter, sleeker design.

“We re-designed the platform for functionality,” said Pratt. “It’s a cleaner, more modern look and feel.”

TargetSolutions will host a reports overview webinar on Thursday, Sept. 3 at 10 a.m. Please click here to register for the upcoming webinar. If you have any questions, please contact us at tsacademy@targetsolutions.com.

The All-New Reports Application Features Sleek Design, Ability to ‘Set It and Forget It’

Check out this video for a sneak peek of TargetSolutions’ all-new reports application, which launches later this month featuring enhancements for scheduling and sharing reports, as well as a new user interface.

In late August, TargetSolutions is scheduled to launch the all-new reports application. The comprehensive overhaul of the platform’s reporting tool, Generate Reports, as well as updates to the user interface, were designed to make TargetSolutions more intuitive, easy to use and effective.

The end result is more capability for scheduling and sharing reports:

The all-new reporting tool gives platform managers the ability to schedule and share reports, download PDFs, and print and e-mail reports from inside the application.

Scheduling Reports: The upgraded Generate Reports application will provide the ability to create automated reports, so platform managers can “set it and forget it,” said Product Manager Misty Pratt.

In the past, platform managers were required to create copies of old reports to re-run in the future. Now, with just a few clicks, reports can be automated to run at chosen intervals.

Sharing Reports: Inside Generate Reports, platform managers can now manually send a report from inside the platform to an e-mail address outside of TargetSolutions. This makes it possible to share reports with whomever you need – whether it be a regulatory agency, a different fire department, or anyone else – with less hassle.

You can also share reports with other platform managers within the reports application. For instance, a platform manager can now set up a “C Shift Overdue” report and then share it with his C shift supervisor and the supervisor will see it on his reports page.

Additional features include the ability to download report files in PDF, as well as CSV files, and set up automated e-mails that deliver direct links to reports, eliminating the need to log in and saving time by simplifying the reviewing process.

“We’re very proud of these enhancements and we think clients will be proud of them too,” said Pratt. “The ability to schedule automated reports with this kind of detail is going to be a huge time saver for organizations that need to run regular reports. Now, they can set it and forget it.

“TargetSolutions is always striving to limit the amount of work platform managers need to do in the system. We want TargetSolutions to be working for you while you’re working on other things for your organization.”

When preparing the new application, TargetSolutions’ development team analyzed how Generate Reports was being used.

“We looked at the current use cases for reporting and worked to improve the application to really address clients’ needs. The goal was to make reporting easier to use and more efficient with more automation.”

Dustyn Borghi, Director of Software/Web Development for TargetSolutions

TargetSolutions’ online training management system will have a new look in late August.

New Look, New Feel: While the Generate Reports tool has undergone sweeping upgrades, platform managers and users alike will be impressed by TargetSolutions’ new look and feel.

It’s a subtle change to the platform’s classic user interface, but the system now features a flatter, sleeker design.

“We re-designed the platform for functionality,” said Pratt. “It’s a cleaner, more modern look and feel.”

Upcoming Webinars: The new application is scheduled to be released in late August and overview webinars are scheduled for Tuesday, Sept. 1 at 1:30 p.m. (PDT) and Thursday, Sept. 3 at 10:30 a.m. (PDT).

Please click here to register for an upcoming webinar. These 60-minute online overviews will provide detailed information on how to operate the new reporting tool and give attendees an opportunity to ask questions about the upgraded application.

About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges. TargetSolutions is headquartered in San Diego, Calif. For more information, please call 1-800-840-8048 FREE or check online at www.targetsolutions.com.

 

TargetSolutions’ Inaugural Risk Summit Offers an Engaging Three-Day Training Workshop

TargetSolutions’ inaugural Risk Summit will be held this November at Maderas Golf Club in Poway, Calif. The three-day training workshop will feature valuable training sessions, plus complimentary meals and a keynote speech delivered by safety expert Kevin Burns.

It’s fast approaching: The 2015 Risk Summit at Maderas Golf Club in Poway, Calif.

The special three-day training workshop, scheduled November 2-4, is a can’t-miss event for platform managers looking for hands-on instruction on how to operate TargetSolutions’ online safety training system.

TargetSolutions’ Strategic Risk Management Business Unit’s Kelly Zielinski is excited for the inaugural event that will gather together a diverse group of users from across the country to learn tips and tricks for operating the platform.

“We want our users to have a better understanding of who we are as people and the folks here at TargetSolutions that can help them leverage their program,” said Zielinski.

“We want people to come to this event and expect to be engaged. We welcome questions, we’re going to be asking a lot of questions, we’re going to have people get up and tell their story of how TargetSolutions has benefited their organizations.”

TargetSolutions’ 2015 Risk Summit is a training experience you don’t want to miss! Please click here to make your reservation today.

Scholarship Opportunities Available for the IAFC’s Upcoming VCOS Symposium in the Sun

The International Association of Fire Chief’s VCOS’ Symposium in the Sun is coming this November to Clearwater Beach, Fla. The special educational program provides leadership training to help identify the specific needs of volunteer leadership. Firefighters from all over the United States will attend, providing attendees an opportunity to network and share solutions.

The VCOS, which is one of TargetSolutions’ valued partners, is offering several chances to win scholarships for this special event. Two winners will be chosen to receive $1,500 to attend the symposium, which is scheduled Nov. 12-15 at the Hilton Clearwater Beach. Please click here to learn more and sign up. All scholarship applications are due Aug. 30.

Award opportunities are also available for this conference. Winners of each award will have their travel, lodging and registration for the symposium covered. Applications are due Aug. 31. Here is an overview of award opportunities:

John M. Buckman III Award: Sponsored by Provident Insurance, this award is given to a chief officer of a volunteer or combination department who demonstrates exemplary leadership, integrity and outstanding moral values. More Information >

Emergency Vehicle Safe Operations Achievement Award: Sponsored by VFIS, this award recognizes an emergency service organization that has experienced a significant and verifiable reduction in collisions/incidents/crashes during the period June 1, 2014–May 31, 2015. More Information >

Retention and Recruitment Award: Sponsored by VFIS, this award recognizes success and excellence in the retention and recruitment of emergency service organization members. More Information >

Simplify Training Management with Innovative Tracking Applications for School Districts

If your school district is looking to track training and compliance tasks more efficiently, you are going to be impressed with TargetSolutions’ online training management system.

The web-based system provides government agencies with more than just online training courses. In addition to more than 50 hours of online safety training for schools – including OSHA, Human Resources, and Driver Safety, among other topics – TargetSolutions has created ready-to-go recordkeeping tools that simplify educational management.

These tools, called Platform Solutions, enable schools to schedule, deliver, track, and report critical operational activities.

Please click here to download the platform solutions overview document for school districts.