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RT-130: Annual Wildland Fire Safety Refresher Updated for 2015

Fire departments can deliver TargetSolutions’ RT-130: Wildland Fire Safety Refresher training to help prepare firefighters for wildland fire season. The four modules have been updated for 2015 and provide firefighters with the fundamentals of wildland fire firefighting, as well as safety strategies for operating in the wild.

TargetSolutions has updated its four-module RT-130: Annual Wildland Fire Safety Refresher training with 2015 updates from the National Wildfire Coordinating Group.

The following updates have been made:

2015 Introduction: This module summarizes the 2014 fire season, provides statistical information, lessons learned, and a preview of the upcoming fire season.

Command and Control: Students will be able to explain the leadership principles of command and control, including trust, leader’s intent, pushing authority down to those with the information to solve problems, and communication.

Emergency Medical Short-haul: Students will understand how to use a short-haul helicopter to medevac a patient.

Margins: Students will understand the concept of margins and be able to create decision space in their complex and dynamic work environments.

Position Task Book: Students will understand the intent of the position task book system and how to implement it in the field.

Tools for Communication: Students will understand the five communication responsibilities including brief, debrief, acknowledge and understand messages, communicate hazards to others, and ask if you don’t know.


2015 RT-130 Updates in Community Resources

The 2015 video-based content has been added to Community Resources. You can search for it using the following tags: “2015 RT-130 updates” or “wildland fire annual refresher.”

This resource will come in handy for platform managers interested in assigning the new content for 2015 to users who have already completed the four-module course. If interested in delivering this resource, you will need to follow steps for building and assigning custom content.

Please click here for step-by-step instructions on how to create and deliver custom content. Also, please note, for best viewing experience watching this video, please view in Internet Explorer or Chrome.

If you have any questions about TargetSolutions’ online training for firefighters, please contact us at (800) 840-8048.


TargetSolutions’ Top 20 Online OSHA Safety Training Courses

TargetSolutions’ online training catalog features 50 OSHA safety courses that can be used to comply with state and federal training mandates. The computer-based system features training that can be completed online 24/7, eliminating logistical issues with traditional training methods.

TargetSolutions’ OSHA & Compliance library contains titles covering general safety, environmental awareness, human resources, supervisor-related topics, and much more.

Here are the top 20 courses based on total completions during 2015:

  • Bloodborne Pathogens
  • Hearing Conservation
  • Back Injury Prevention
  • Lock-Out / Tag-Out
  • Slips, Trips, and Falls Prevention
  • Aerosol Transmissible Disease
  • Drug-Free Workplace
  • Ethics in the Workplace
  • Fire Extinguisher Safety
  • Alcohol-Free Workplace
  • Driving Safety
  • Eye Safety
  • General Economics
  • Hazard Communication
  • General HIPAA Awareness
  • Building Evacuation
  • Asbestos Awareness
  • Electrical Safety
  • Disaster Preparedness
  • Office Safety

If you have any questions about TargetSolutions’ online training for OSHA safety, please contact us at (800) 840-8048.


Simplify Training Management with Innovative Tracking Applications for Public Entities

If your organization is looking to track training and compliance tasks more efficiently, you are going to be impressed with TargetSolutions’ online training management system.

The web-based system provides government agencies with more than just online training courses. In addition to hundreds of hours of online safety training – including OSHA, Human Resources, and Driver Safety, among other topics – TargetSolutions features pre-built electronic tracking forms and easy-to-use applications that streamline operations.

Download this brochure to learn more about TargetSolutions’ pre-built Platform Solutions for Risk Managers.


Working in Extreme Temperatures: Supplemental Information for California

California’s heat illness prevention standard applies to all outdoor places of employment, but primarily impacts the agriculture, construction, landscaping, oil and gas extraction, and transportation industries.

The California Occupational Safety and Health Standards Board approved proposed changes to the state’s heat illness prevention standard and requested a spring 2015 effective start date. Employers are required to revise their heat illness programs and train employees in the changes.

The amendments specify water and shade requirements, and add new language on emergency response procedures, acclimation and training.

While TargetSolutions will not be updating its “Working in Extreme Temperatures” course, because it is delivered across the country and the changes will only apply to California clients, it has provided supplemental information inside Community Resources. Site administrators can search for the following two documents:

  • Cal-OSHA-Heat-Illness-Prevention-Training-2015.pdf
  • Cal-OSHA-Heat-Illness-Prevention-Training-2015.ppt

There is no difference in the information contained in the two documents, they are just different file formats. These can be added to the end of the course or assigned out through Activities Builder.

TargetSolutions’ Working in Extreme Temperatures course educates employees on how to prevent, identify and respond when exposed to dramatic temperatures that can lead to serious medical emergencies. The course is featured in TargetSolutions’ OSHA library with the regulatory reference of OSHA 29 CFR 1910, T8 CCR 3395.

If you would like to print this information out, please click here to open a PDF. If you would like more information, contact us at (800) 840-8048.


How to Manage Stress in the Workplace

TargetSolutions’ Workplace Stress course provides organizations with the ability to properly train employees to control and maintain healthy levels of stress at work.

Workplace stress can impact employees’ work performance and cause long-term health issues. According to the American Institute of Stress, 80 percent of workers feel stress on the job, and nearly half of those say they need help learning how to manage stress.

It is important both organizations and employees focus on tactics to manage workplace stress.

TargetSolutions’ online training course, “Workplace Stress,” educates employees on how to maintain healthy stress levels. Throughout this self-paced course, personnel will learn life, relaxation, and time management techniques to enhance stress survival skills and control positive stress in the workplace.

If you have any questions about TargetSolutions’ online training catalog, please contact us at (800) 840-8048. 

Law Enforcement Training Is Key to Better Performance

KYTX – News, Weather,

With so many controversial stories in the news, law enforcement training on deadly force has never been a more critical topic. The most recent high-profile video to go mainstream, which showed an officer in North Charleston, S.C. shoot and kill an unarmed man, put even more scrutiny on law enforcement training practices.

Lonny Wilder, who serves as a regional sales manager for TargetSolutions, was recently interviewed by KYTX in Texas. Wilder believes the incident in South Carolina shows how important it is for police agencies to undergo a thorough review of their training policies.

“It’s clear the law enforcement community has to internalize and take a good long breath, and focus again on guidelines and standard operating procedures,” said Wilder.

One efficient way for police agencies to train more effectively is with TargetSolutions, which features more than 240 online law enforcement training courses, as well as public safety’s leading software for policy management.

“TargetSolutions not only provides Law Enforcement agencies with valuable training courses on issues like ‘Officer Involved Shootings’ and ‘Police Shooting Tactics,’ but the technology to schedule, deliver and track everything an agency is doing to train personnel,” said Wilder. “TargetSolutions also automates the management of agency accreditation, credentials, licenses, city policies and equipment inspections to help police agencies streamline operations.”


In Jeopardy of Losing Payment for EMS Calls, Yuma Fire Department Leans on TargetSolutions

While Yuma Fire Department was completing the process of transitioning its training program to TargetSolutions, there was confusion about whether or not a paramedic had sufficient training hours. Having an employee work with an expired license would have prevented the department from billing, resulting in a huge financial loss. Fortunately, Yuma was able to run a report through TargetSolutions showing the training hours were current and the paramedic was still certified.

After learning one of his paramedics had potentially worked more than a month with an expired license, Michael Walton sat in the EMS Chief’s office doing simple arithmetic.

“You are talking about a 45-day period, probably 15 shifts, 10 calls each day — just do the math and you can see it was going to be a significant amount of money we were going to be out,” said Walton, who serves as the Yuma Fire Department’s battalion chief and found himself in a “scramble” after being contacted by a hospital coordinator responsible for monintoring the department’s EMS certifications.

“It looked like one of our paramedics was missing an ACLS course,” said Walton. “It was pretty embarrassing to think something like this had slipped through the cracks.”

Even worse, the recordkeeping error was potentially going to cost tens of thousands of dollars, because the department would not be allowed to bill for any transports the paramedic ran with the expired license. Making it even more stressful was the fact this all went down while the department was in the process of moving its training records to TargetSolutions, and not everything was believed to have made the switch. Some documents were still being logged in the city’s database, others through the department’s Electronic Patient Care Reporting software. The department had only recently signed on with TargetSolutions and was still working its way through the transition.

Still, Walton logged into the online fire department training management system hoping he would find the missing information. That hope was rewarded.

“I logged into TargetSolutions to see if the paramedic’s training was moved over. It was a big relief to see the training was there. The way we looked at it, we saved thousands of dollars and paid for TargetSolutions with that one incident.”

Michael Walton, Battalion Chief

Walton was grateful the department’s chief had backed the recommendation to move records to one centralized online system: TargetSolutions. “Thanks to the chief’s support, we were moving everything into one location and we were able to document the ACLS training happened,” Walton said.

With this in the rearview mirror, Walton is now starting to maximize TargetSolutions’ full array of capabilities. In addition to moving over training records and tracking EMS training, the department is finding innovative ways to utilize the system.

“We have put together a program in TargetSolutions that tracks all of those things we are doing in the community for public education,” said Walton. “We were able to build reports on grade-school ages, contacts, hours — that is a big part of our accreditation and we are now able to document what we are doing with TargetSolutions.”

Beyond that, the department is looking to TargetSolutions to help improve its ISO rating, Walton said.

“During our last ISO review, we got down to a 2 (rating), but my goal before I retire is a 1,” Walton said. “I think we are now going to be able to track training even better — so that is a big push for us.”

Walton praised TargetSolutions’ client services department for making implementation simple and providing excellent ongoing support, he said.

“When we first did the orientation, it was really impressive,” Walton said. “I tell guys, ‘if you have a problem, give them a call and they will get right back with you. The help support is outstanding.’ … TargetSolutions has definitely enhanced the way we operate.”

About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges. TargetSolutions is headquartered in San Diego, Calif. For more information, please call 1-800-840-8048 or check online at

Meet Strategic Risk Account Manager: Amy Albanese

Serving as a Strategic Risk Account Manager, Amy Albanese has worked for TargetSolutions since 2013.

In 2009, she graduated from Western Michigan University with a B.A. in Political Science and then went on to receive a Master’s in Public Administration from Penn State in 2012.

Amy’s husband Dan is a Naval Aviator stationed at Naval Air Station North Island in San Diego. Together they enjoy going out to eat and seeing movies. While Dan is serving our country, Amy enjoys spending time at home with her miniature schnauzer, Scruffy.

Some of Amy’s other hobbies include hiking the trails and the great outdoors. In addition, she enjoys capturing the beauty of the environment through photography. Also, something interesting that most people do not know about Amy is that she previously spent time as a student learning sustainable farming methods, such as plowing fields using oxen.

Here is a Q&A from a recent conversation with Amy.

What is one word you would use to describe yourself as a child? 
As a child, I could only be described as a “negotiator.” I was one of seven kids, so our household sometimes mimicked that of a war zone. If I needed something or had a special request, I would have to speak up and make my voice heard. I would have to become my own lobbyist – explaining why going to the mall would eventually make me better at cleaning my room. 

What are your top three life highlights?
I would have to say that three life highlights would be graduating with my Master’s degree, getting married, and adopting my miniature Schnauzer, Scruffy. 

If you were to tell one person “Thank You” for helping me become the person I am today, who would it be and what did they do?
I would tell my stepmom thank you. I actually tell her this all the time. She taught me poise, grace, and how to be professional all while growing up (not that all of it stuck). Her wisdom and words have truly helped shape who I am today and I will be forever grateful.  

If you ruled the world, what would you change on Day 1? 
I would change the Southern California traffic. I am not sure if this is something that can be changed on the first day of ruling the world, but I would pour my entire being into eliminating traffic jams and backups. That way I would not have to spend half of the day in the car. 

What has been the most memorable/fulfilling moment in your position at TargetSolutions?
I can’t say there has been just one memorable or fulfilling moment while working at TargetSolutions. There has been many. Any time I can meet clients face-to-face has been extremely fulfilling. I really love getting to know my clients and their needs so I can help them strategize on how to get the most out of TargetSolutions. 

Webcast: Creating Detailed Firefighter Training Records

TargetSolutions is sponsoring a webcast brought to you by Firehouse on April 14 at 11 a.m. (PST). Please click here to register for this event.

Maintaining records to comply with national, state and local accreditations is challenging. It is vital for fire department training managers to understand techniques for ensuring accurate records are available when it comes time to generate reports.

Kevin Milan, a 24-year veteran of the fire service who currently serves as assistant chief of preparedness, will present this special webcast presentation on how to create and maintain records in accordance with NFPA 1401, ISO, and other accreditation programs. The webcast will be held April 14 at 11 a.m. (PST).

TargetSolutions is sponsoring the webcast, which will help attendees understand why quality training records are critical and how to produce and maintain them.

If you would like to register for this Firehouse webcast, please click here.


How to Educate Supervisors on Workplace Violence

TargetSolutions’ Anger, Violence and Conflict in Workplace course provides tips on resolving conflict, disciplining employees with anger or behavioral problems, and avoiding potential liability.

Workplace violence is a concern for both employees and employers. According to the US Bureau of Labor Statistics, nearly 2 million American workers are victims of workplace violence each year.

In most workplaces, there are a number of factors that can be reduced if employers take the appropriate preventative measures. TargetSolutions’ one-hour course, Anger, Violence and Conflict in the Workplace, helps supervisors learn how to manage employees who are consistently disgruntled and show signs of potential violence.

If you have any questions about TargetSolutions’ online training catalog, please contact us at (800) 840-8048.