Technology with a Purpose

All posts in Company Blog

TargetSolutions Revises Advanced HAZWOPER Awareness Course

TargetSolutions’ Advanced HAZWOPER Awareness course has been completely revised with fresh information from updated standards, new case studies, and brand new multimedia.
This eight-hour HAZWOPER refresher course is broken up into four modules, each two hours in length. Each module is divided up into lessons, with study exercises throughout to reinforce content and a 10-question test.
Who should take this course?
This course is written for first responders at the awareness level, meaning  “individuals who are likely to witness or discover a hazardous substance release” and who are trained to notify the proper authorities (29 CFR 1910.120(q)(6)(i)).
If you are trained to actually respond to an incident, it is suggested you take our First Responder Operations Level Refresher course, which is currently being revised.
What requirements does this fulfill?
TargetSolutions’ Advanced HAZWOPER Awareness course alone does not fulfill OSHA’s HAZWOPER training requirement. However, this course is based on OSHA’s Hazardous Waste Operations and Emergency Response (HAZWOPER) standard, 29 CFR 1910.120. In order to be OSHA compliant, employees are required to take eight hours of refresher training accompanied by hands-on training from an authorized trainer, who is also available to answer any questions employees have regarding the training.

Maintain Comprehensive Records of Firefigher Inspections and Assessments with TargetSolutions


Does your organization conduct mandatory inspections and assessments that need to be tracked? Odds are there is something – whether it is a playground examination, a fire apparatus check, a type of inventory, or a building inspection – that requires routine analysis.
With TargetSolutions you can utilize ready-made electronic tracking forms that can be easily imported into your site – or create your own from scratch – assign them to personnel, monitor completions and generate comprehensive reports. TargetSolutions’ recordkeeping applications are built to streamline the entire firefighter inspections management process.
“If you’re responsible for managing inventory or maintaining a facility, and you need to collect information, TargetSolutions features powerful tracking tools for capturing that data,” said TargetSolutions Strategic Risk Business Unit Manager Kelly Zielinski. “The system is built to track everything critical to your organization. You don’t need to file stacks of paper anymore.”
If you have any questions about tracking firefighter inspections and/or assessment with TargetSolutions, please contact us today at (800) 840-8048.
Record Firefigher InspectionsRecords of Firefigher Inspections
One of TargetSolutions’ most popular pre-built assessments is the Accident-Incident Report Form. This activity allows organizations to capture info on an accident for general liability. TargetSolutions also features pre-built activities for inspecting playgrounds, administrative areas, fire extinguishers, vehicles, and many fire department inspections, including SCBA, PPE, hose testing, etc.

New Overdue Assignments Report Highlights TargetSolutions’ Latest Enhancements

Platform managers with a desire for more control over reports are going to love the latest series of enhancements to TargetSolutions’ Generate Reports application. Updates have been made to make the online training management system’s reporting functionality even more powerful, efficient and intuitive.
Here are the key reporting upgrades from TargetSolutions’ May product release:
New Overdue Assignments Report: This new report was built to make it easier to run data on overdue assignments, eliminating the hassle of using the Incomplete Assignment report to find information on late assignments. Previously you would need to filter through assignments that were incomplete, but not overdue. To solve this issue, TargetSolutions removed the overdue filter in the Incomplete Assignments report and built a brand new Overdue Assignments report.
“Removing the overdue filter in the Incomplete Assignments report makes it easier for clients to understand the primary use for that report – to find scheduled assignments that are not yet due,” said TargetSolutions Product Manager Misty Pratt, “The Overdue Assignments report will provide a quick and easy way to find the delinquent assignments that warrant action.”
To facilitate one-click reporting, a new type of filter was developed for the Overdue Assignment report.
“This new report really simplifies the user experience,” Pratt said. “The default filter option gives you all assignments more than one day overdue. In other words, without changing anything, you can get a quick report of all overdue assignments and nothing else.”
Of course, more advanced filtering is available, but with options that are more straightforward (see screenshot below).
If an assignment is more than a day overdue, the overdue column will display a full day value, rounded down. So if an assignment is 47 hours overdue, it will show as one day overdue. In cases where assignments are less than a day overdue, the report will display hours, rather than days.
Credential Selection Dropdown: The single select credential dropdown menu is now searchable for the Credential Summary and Credential Exception reports. In the past, some may have found it difficult to navigate the dropdown menu. Now, finding the information you need is quicker and more efficient.
“Clients with a large numbers of credentials will really appreciate this update,” Pratt said. “In the past, without knowing the category in which a credential was located, it was time consuming to scroll through potentially hundreds of reports. Now, these credentials can be searched, making them easier to locate and saving valuable time.”
Search functionality on the Credential Summary and Credential Exemption reports will make finding specific reports more efficient.
Addition of Certain Data Columns for Specific Reports: More options have been added in the Credential Information Columns in the Credential Exception and Credential Summary reports. The added selections give platform managers the ability to gather all relevant data for recordkeeping purposes.

With Limited Resources, Small District McKinleyville Is Maximizing Its Training Program with TargetSolutions

McKinleyville Community Service DistrictMcKinleyville Community Service District in Northern California is responsible for more than 5,300 active water services and 4,400 sewer connections. Its mission is to provide the area’s 15,000-plus residents safe and reliable water, wastewater, street lighting, open space, and parks and recreation in an environmentally and fiscally responsible manner.
With 28 employees using TargetSolutions online training management system, the District has logged more than 500 training hours (online courses and Custom Activities) and utilized 34 different credentials to track everything from Water and Wastewater continuing education to ethics awareness and in-house training events.
For McKinleyville, it’s TargetSolutions’ three “Cs” that standout most: Customization of Credentials, Continuing Education and Customer Service. These three factors have led to huge success, according to Leadman Erik Jones.
Credentials Management
Approximately 25 percent of McKinleyville’s employees require certifications in water distribution, water treatment, wastewater treatment, backflow prevention, and playground safety inspection.
“Prior to TargetSolutions, credential tracking consisted of unorganized spreadsheets,” Jones said. “Now, we are able to consolidate all information into one area within the platform. It’s now simple to check and see if all employees are current.”
Generating reports to pinpoint employee training records and monitor compliance is more efficient with TargetSolutions, Jones said. Whether it is first aid training, HAZWOPER training, or anything else, TargetSolutions’ credential-tracking application streamlines the process.
Continuing Education
With McKinleyville being isolated along Humboldt County’s coast, training opportunities are less frequent than in larger metropolitan areas. The ability to utilize TargetSolutions’ extensive course library featuring more than 60 CEUs for water operators for mandatory CEUs is crucial to this special district. Jones said the district also finds value in TargetSolutions’ online safety training courses, including driver safety, sexual harassment awareness, and more.
Online training in tandem with job-specific learning tracks ensures employees are on track for certification. Supervisors can print certificates to deliver to the state and supervisors can scan certificates directly into an employee’s credential for recordkeeping.
“TargetSolutions saves us money and time,” Jones said. “With online training available 24/7, this is a huge cost savings for us. We really appreciate the flexibility that TargetSolutions provides us in meeting our training needs.”
Client Services
TargetSolutions is focused on helping clients like McKinleyville improve efficiencies. Through monthly webinars or general inquiries, friendly representatives are ready to assist, which helps McKinleyville get the most out of the platform.
“We’ve dealt with other vendors before and haven’t gotten the kind of friendly response that TargetSolutions gives,” Jones said.  “They are responsive and very willing to help.  With the ability to track all manner of training and certifications, TargetSolutions gives small, isolated districts like ours the same resources available to more metropolitan organizations.”
About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges.

TargetSolutions’ RT-130: Wildland Fire Safety Refresher Course Updated for 2014

Last week’s fires in Southern California showed us the 2014 wildland fire season is upon us. Experts say this could be the most devastating year ever. To help firefighters prepare, TargetSolutions is proud to present RT-130: Wildland Fire Safety Refresher.
The four-module course has been updated to include nine new videos and timely statistical information. With a focus on topics recommended for the US National Interagency Fire Center (NIFC) Annual Refresher, the course was built to provide firefighters with the fundamentals of wildland fire safety, as well as critical hazards and safety strategies for operating in the wild.
If you have any questions about TargetSolutions’ industry-leading online fire training catalog, please contact us today at (800) 840-8048.

Make Sure Credentials Are Completed on Time with TargetSolutions’ Alert Notifications

If you’re responsible for notifying employees every time an important deadline approaches, you know how difficult that task can be. With TargetSolutions’ records and information management system, the process is simplified with alerts that notify administrators, supervisors and users about important deadlines before they expire.
This feature for tracking dates can be found inside TargetSolutions’ one-of-a-kind Manage Credentials application. Alert notifications can be set up to inform key stakeholders of expiring credentials. This reminds the user about the deadline for completing the assignment on time. Alerts also provide platform managers an update that one of their users is approaching a deadline.
Photo of Managing Credential Alerts
Administrators are able to choose what the alerts will say, when the alerts will be sent out, who will receive them, and how they will be sent to the user.
It is important to note that after all requirements have been completed within a credential, alerts will no longer be generated for that user. However, a recently added option allows a one-time notification to be delivered after a user has completed all requirements for a credential. “Requirements are completed” must be selected under “When to Alert” to receive this notice.
TargetSolutions’ records and information management system features unique alert functionality to keep users and platform managers on top of deadlines.
For questions about TargetSolutions’ alert notifications or training management system, contact us today at (800) 840-8048.

TargetSolutions’ Online Safety Training Course Helps Prevent Fires, Protect Employees

Watch this video to learn more about TargetSolutions’ Fire Prevention Safety course.
According to the U.S. Fire Administration, more than 3,400 Americans die each year in fires and approximately 17,500 are injured. That’s why TargetSolutions’ Fire Prevention Safety course is critical in educating employees about the dangers and reducing risk at your organization’s workplace.
This engaging online safety training course features 11 learning modules and a 10-question exam. If you have any questions about TargetSolutions’ online safety training courses, please contact us today at (800) 840-8048.

TargetSolutions Features Ready-Made Activities for Tracking Training and Compliance

Updated May 2016

There are numerous reasons why TargetSolutions is so valuable. Hundreds of online training courses, including 160 hours of EMS continuing education, a best-in-class LMS for delivering training, and a huge repository of shared content in Community Resources all help make TargetSolutions the leading provider of computer-based training.

But what truly distinguishes the online training system, is its unique, one-of-a-kind recordkeeping tools consisting of ready-made packages for tracking employee training and operational records. ISO Compliance, EMS Recertification and Daily Training Activities are some of the most popular pre-made Platform Solutions.

With that in mind, TargetSolutions is continually working to create new solutions that will make training management more efficient. TargetSolutions has built and uploaded dozens of activities for organizations to schedule, deliver and track with Activities Builder. These activities can be customized, or assigned completely as-is to personnel with the Import Example Activities link inside Activities Builder.

Here is an overview by industry of the newly released activities:


Accident – Incident Report Form: A ready-made incident reporting form for general liability.

Back Safety Risk Assessment: This assessment is designed to determine the risk of back injury within a department or organization.

Cell Phone Laws Updated: Activity to track changes in cell phone laws.

Confined Space Entry Training: Tracking form for a tailgate meeting on Confined Space Entry.

DPR Basic 1 Hour Course – HSA Integrated Pest Management: Organizations in California can meet the pesticide training requirement by delivering a pre-built custom activity, which features access to Sacramento State University’s training course.

Driver’s License Tracking: A ready-made form for tracking driver’s license information, as well as a scanned copy.

Driving Standards: Review our Organization’s Driving Policy.

Ergonomics Survey: This activity provides personnel with the opportunity to communicate their computer work and related comfort and productivity issues, which are components of ergonomics.

Fitness Survey: This activity provides personnel with an opportunity to review an organization’s fitness program.

General Office Risk Assessment: This assessment is designed to evaluate the risk in general office space.

Haz Com Risk Assessment: Assessment to determine the risk to employees associated with exposure to hazardous chemicals and compliance with DOL guidelines per OSHA 3111.

Inspection of Administrative Area: Inspection form to document inspections in large office suites, areas with multiple cubicles, copy rooms, coffee rooms, and other common work areas.

Makeup Training for Weekly Staff Safety Meeting: This activity can be assigned to an employee who has missed a weekly staff safety meeting.

New Hire Onboarding Solution: Example of a policy compilation for a newly-hired employee.

Tailgate Template: A template for tracking curriculum covered during tailgate meetings.

Playground Inspection: Inspection checklist for a typical playground that we are all familiar with in parks, schools and other public use playgrounds.

Portable Fire Extinguisher Inspection: Checklist for performing monthly fire extinguisher inspections.

Sexual Harassment Policy: An activity to assign and have personnel review an organization’s Sexual Harassment Policy, including a quick quiz.

Swine Flu Training: Review Swine Flu Training Presentation.

Tailgate Template: A template for tracking tailgate meetings and curriculum covered.

Vehicle Pre-Trip Inspection: Inspection report to be filled out prior to operating a passenger car, van, or pick-up truck.

Weekly Staff Safety Meeting: A pre-built form for tracking attendance and topics covered during weekly staff safety meetings.

Welcome Orientation for New Hires: Tracking form for a new hire orientation.

Wellness – The Benefits of Breakfast (Week 1): An activity for an employee to review covering the benefits of a healthy breakfast.

Wellness – All About Whole Grains! (Week 2): An activity for an employee to review covering the benefits of whole grains in their diet.

Wellness – The Benefits of Daily Stretching! (Week 3): An activity with tips on how to safely stretch while at the office.

Wellness – How to Stop Eating After Dinner (Week 4): An activity with tips for not over-eating after dinner.

Wellness Program Challenge (Weeks 1-4): A ready-made activity featuring self-evaluation questions related to wellness that make individual’s more aware of their overall healthiness.

Wellness Tracker (Weeks 1-4): Pre-made form for tracking physical activity.


ARFF Training: TargetSolutions features a pre-built package of activities, including 11 chapters of the FAA’s ARFF Training DVD and five modules covering First Responder Safety at a Small Aircraft or Helicopter Accident.

Apprentice Firefighter Daily Performance Evaluation: An example of a daily performance evaluation form for a recruit that can be filled out by the recruit’s supervisor and then signed (with e-signature) by the firefighter. This activity is used best with TargetSolutions’ Save & Assign application.

CPF Personal Exposure Reporting: Electronic version of the California PERs exposure reporting form.

Daily SCBA Inspection (Options 1-2): Option 1 is an example of a daily SCBA inspection form and features action-step check offs. Option 2 is an example of a daily SCBA inspection form and requires entries such as PSI and inventory numbers.

Forcible Entry-Inward Swinging Door: This activity is an example of how video and files from Community Resources can easily be delivered.

Hose Testing: Hose testing form that tracks hose size, ID and 250 PSI test results.

Hydrant Testing and Inspection: Hydrant test tracking with coefficient selection and entries for static, pitot and residual pressure.

Kennebeck Court Structure Fire: This is an example of how to deliver a post-incident analysis using Activities Builder.

Narcotics Log: Daily EMS check-off sheet for narcotics that features a Google document example.

NIMS, ICS, IS Training: TargetSolutions features pre-built training activities with content from the FEMA website.

Post-Incident Analysis (Structural): Company level post-incident analysis worksheet.

RT-130: Annual Fire Line Refresher Training: Refresher training to recognize hazards, mitigate risk, maintain safe practices, and reduce accidents and near misses.

S-130 Wildland Firefighter Training: This activity takes students to the NFA site for course completion.

S-290 Intermediate Wildland Fire Behavior: This activity is designed to prepare the prospective fire-line supervisor and undertake safe and effective fire management operations.

Turnout Gear Routine Inspection: Turnout gear inspection with checkoffs for coat, pants, footwear, gloves, helmet and hood inspection points.

Weekly Apparatus Tool Check: Activity to gauge apparatus tools and inventory on a weekly basis.

Weekly SCBA Inspection (Options 1-2): Option 1 provides an example of a weekly SCBA inspection form using entry fields and full inspection procedure. Option 2 shows weekly SCBA inspection forms with action steps for full inspection procedures.

Wildland PPE Inspection: This activity is used to record time spent re-orienting and inspecting Wildland PPE.


Daily Observation Report: Example of a trainee observation report using Standardized Evaluation Guidelines with a rating scale.

POST Perishable Skills Training (Four-Part Series: Arrest Control & Defensive Tactics, Communication, EVOC, Firearms): A series of four activities for tracking POST-required perishable skills training.

Roll Call Tracking: Use this activity to track attendance and topics covered during daily roll call training.

Smith and Wesson M&P Officer Evaluation: This is an assessment for officers who have evaluated the Smith and Wesson M&P pistol for departmental use. It can be used as a template for other firearm evaluations, as well.


Here are the various training video topics that can be delivered through the Activities Builder: Bulletin Board, Community Resources, Course Library, Create New Assignments, Custom Activity Details Report Using Mail Merge, Generate Reports Overview, Manage Assignments, Notifications Overview, Record Completions Tutorial, Save and Assign Overview, Shift Calendar Tutorial, TargetSolutions Administrative Overview Video, TargetSolutions User Overview Video, Test Builder Tutorial, TS Academy Sessions (1-7), TS Fire Academy (Parts 1-5).

All of these activites are available to be imported inside Activities Builder. For more information, please contact us at (800) 840-8048.

Proper Technique Displayed in Firefighter Training Video for High-Rise Operations

This month’s top resource, ‘High Rise Hose Training,’ has more than 676 views and a max five-star rating.
Proper execution during high-rise operations is critical training for firefighters. This month’s top video inside Community Resources addresses that very issue.
The video posted by Francois Jacquet of Ottawa International Airport Authority in Canada outlines what firefighters need to know during hallway stretch operations. The video states there are three critical takeaways: Making sure the hallway is tenable, having three drop points, and being able to stretch dry hose to the fire. In addition, the video shows proper technique for folding the hose to make sure it is compact for stairway ascension.
Featuring Lt. Mat Rush, the video is the first of a three-part series titled “High Rise Hose Training.” Combined together the three videos have been viewed nearly 1,300 times and are put to use by 11 different clients of TargetSolutions.
Part 2 focuses on safety precautions while preparing to head to the fire floor. “Very good technique, quite helpful,” wrote Reginald Zellous of Fresno Fire Department (Calif.) in the comments section. Part 3 goes even further into stairwell operations, showing proper procedures for managing hose on the stairwell.
“Good reminder of spacing out hose,” wrote Winfred Andrews of Atlanta Fire Department and Ryan D. Gentile of Orange County Fire Rescue (Fla.) wrote, “nice job!”
To view these videos inside Community Resources, please log in to your department’s TargetSolutions site and search “High Rise Hose Training” in Community Resources. If you have any questions, please contact us at (800) 840-8048.

Customize Training Curriculum for Your Employees’ Specific Needs with TargetSolutions’ Learning Tracks

 TargetSolutions’ online safety training system enables you to bundle web-based courses and activities together and create employee-specific “Learning Tracks.”

What Are Learning Tracks?
With TargetSolutions’ one-of-a-kind Manage Credentials application, platform managers can create Learning Tracks that are based upon department or job title. With hundreds of online safety training courses available in TargetSolutions’ course library, it’s not hard to find the right educational path for everyone.

TargetSolutions’ easy-to-use LMS enables easy delivery and tracking of customized Learning Tracks.

Here are some different types of Learning Tracks you can create, schedule and deliver to your employees:
Computer Technicians Fleet Workers Maintenance Workers
Custodians Food Servers & Cooks School Employees (Principals, Teachers, etc.)
Electrical Workers Lab Workers Warehouse Workers

If you have any questions about TargetSolutions’ Learning Tracks or Certified Credentials for risk managers, please contact us today at (800) 840-8048.

About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges.