How can you measure the savings of an accident that never happens? That’s the response Trudy Sowar, the Director of Risk Management Services for the Georgia School Boards Association, has when asked to quantify the benefit of her pool’s online training program.
What Sowar knows is TargetSolutions, a pioneer in computer-based training for public entities, has helped GSBA Risk Management Services provide members with online safety training courses that are built to reduce liability.
GSBA was originally organized in 1951 and serves all 180 school districts in Georgia. The Risk Management division began in 1992 with the Workers’ Compensation Fund followed by the Risk Management Fund in 1994. Currently, there are 94 school district members of one or both Funds who look to GSBA-RMS for leadership, advocacy and services. One of those services is TargetSolutions, which joined forces with GSBA-RMS in January of 2011.
By giving its members a powerful learning management system for delivering training, GSBA-RMS has been able to differentiate itself and create member loyalty, said GSBA-RMS’s Risk Control Coordinator David Colvard.
“The platform is a strong tool for us to offer to members as a service that we can provide,” said Colvard. “TargetSolutions is a very useful, helpful, and cost-effective program for our districts at no additional charge to them.”
Prior to contracting with TargetSolutions, safety training required travel all across the state of Georgia. GSBA-RMS was looking for a service that would be more convenient and cost-effective for them and their members. To change unsafe behaviors that lead to claims, GSBA-RMS had to find a more convenient and sustainable method.
“The biggest challenge we faced was finding a way to get training to all of our members,” Sowar said. “GSBA-RMS has members all across the state, so there was no way to cost-effectively deliver training to specific employee groups. However, with TargetSolutions, multiple districts are now able to receive necessary safety training in a timely manner.”
Since implementing TargetSolutions, the delivery of web-based training has reduced the pool’s travel costs and increased its members’ efficiency. The platform allows seamless distribution of vital training to all GSBA-RMS members without additional costs. Whether it’s the distribution of documents, or compliance training, members are able to upload specific policies and courses to be assigned to employees.
“TargetSolutions has made an impact for districts that are now using it. TargetSolutions has proven to be a very cost-effective means of providing training to the members, and the other piece of it is the documentation where they can accomplish a lot of recordkeeping. … Some of our districts have started loading their own documents for training purposes.”
David Colvard, Risk Control Coordinator
Colvard is also thrilled with the support his members have received from TargetSolutions, helping ensure maximum utilization of the platform by members. “TargetSolutions’ entire team of Client Service representatives have been tremendous in offering assistance and have become a huge asset,” said Colvard.
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges.
TargetSolutions is putting Crosby and Valenti’s knowledge to use with an exciting new feature inside recently revised EMS recertification courses called “Ask an Instructor.” While taking an EMS refresher course, users can ask questions about the content of the course “live” as they’re taking it, and the EMTs are logged in ready to answer.
TargetSolutions often hears from clients looking to generate detailed reports on training information. For instance, one of the most common requests is how to track the number of hours an instructor has received during a period of time. Some platform managers will ask how they can capture various locations used during training.