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Customize Training Curriculum for Your Employees’ Specific Needs with TargetSolutions’ Learning Tracks

 TargetSolutions’ online safety training system enables you to bundle web-based courses and activities together and create employee-specific “Learning Tracks.”

What Are Learning Tracks?
With TargetSolutions’ one-of-a-kind Manage Credentials application, platform managers can create Learning Tracks that are based upon department or job title. With hundreds of online safety training courses available in TargetSolutions’ course library, it’s not hard to find the right educational path for everyone.

TargetSolutions’ easy-to-use LMS enables easy delivery and tracking of customized Learning Tracks.

Here are some different types of Learning Tracks you can create, schedule and deliver to your employees:
Computer Technicians Fleet Workers Maintenance Workers
Custodians Food Servers & Cooks School Employees (Principals, Teachers, etc.)
Electrical Workers Lab Workers Warehouse Workers

If you have any questions about TargetSolutions’ Learning Tracks or Certified Credentials for risk managers, please contact us today at (800) 840-8048.

About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges.

Track Training at Acquired Structures for ISO with TargetSolutions

Fair to say most training officers would agree training at “acquired structures” is by far the best, most beneficial firefighter training possible. This is due to the realistic environment these valuable training sites provide during fire department training.
Trying to simulate search and rescue or RIT training at a training facility, while vital in their own regard, pales in comparison to actually being in a large office building or nursing home that has been made available to your department.
After completing this training you might wonder, where you should log this extremely valuable training now that ISO no longer requires multi-company or single-company drills? After all, training must be done at a training facility, and clearly “acquired structures” are not training facilities, right?
Well, the answer is quite simple if you are a TargetSolutions client who has been tracking fire department ISO hours: You don’t have to build a new Custom Activity, although you have that option, since all the activities are already built in the form of Company Training. If you are doing live fire in an acquired structure, use Chapter 15’s Fire Control. All your objectives for fire suppression are there and you can provide more detail in the “Additional Information” box. If the training was performing primary, or secondary searches, use Chapter 8’s Rescue and Extrication.
In fact, training at “Acquired Structures” can and will be captured to meet fire department ISO requirements as all of the Company Training activities are being tracked in the “company bucket” with TargetSolutions’ online fire training system. You merely need to determine which aspect of firefighting is the focus of the day’s training.
If you have any questions about TargetSolutions’ ISO tracking tools, please contact us today at (800) 840-8048.
Track Training at Acquired Structures
Fire departments can assign ready-made training assignments that cover ISO Driver Training, ISO Officer Training, ISO Hazmat Training, ISO Company Training and ISO Facilities Training with TargetSolutions’ online fire training system.


Being Creative with Activities Builder Is the Secret to Maximizing the Powerful Fire Department Tracking Tool

One of the greatest benefits of TargetSolutions’ online fire training system, is the ability to record outside training with Activities Builder. This powerful computer-based training tool enables departments to send out training presentations, videos, SOPs, inspection checks, and more – and gather information from the user. But with a little creativity, Activities Builder can do even more.

One example is to create a custom activity that allows users to request time off. By making this activity “self-assignable,” users can assign it to themselves and then with Reportable Components, gather important information (date requested, number of hours, reason for leave, etc.).
By mandating the activity receive validation, platform managers can approve or deny the request. Once it has been approved, the user can see the activity marked as “complete” under their My History section. If it is denied, the activity will appear on their Schedule and can include an optional note with information on why it was rejected.
At the end of the pay period, platform managers can run an Activity Summary Report to generate a complete list of all approved leave requests during a given time range. What was once a mess of paperwork and e-mail chains is simplified with TargetSolutions’ fire department training software.
The Activities Builder application was created to give organizations the ability to track everything that goes on under the fire station’s roof. If you have any questions about this application, please contact us at (800) 840-8048.

GSBA Risk Management Services Delivers Online Safety Training with TargetSolutions

school district safety training

With TargetSolutions, Georgia School Boards Association is able to deliver engaging online safety training courses proven to reduce liability.

How can you measure the savings of an accident that never happens? That’s the response Trudy Sowar, the Director of Risk Management Services for the Georgia School Boards Association, has when asked to quantify the benefit of her pool’s online training program.

What Sowar knows is TargetSolutions, a pioneer in computer-based training for public entities, has helped GSBA Risk Management Services provide members with online safety training courses that are built to reduce liability.

Georgia School Boards AssociationGSBA was originally organized in 1951 and serves all 180 school districts in Georgia. The Risk Management division began in 1992 with the Workers’ Compensation Fund followed by the Risk Management Fund in 1994. Currently, there are 94 school district members of one or both Funds who look to GSBA-RMS for leadership, advocacy and services. One of those services is TargetSolutions, which joined forces with GSBA-RMS in January of 2011.

By giving its members a powerful learning management system for delivering training, GSBA-RMS has been able to differentiate itself and create member loyalty, said GSBA-RMS’s Risk Control Coordinator David Colvard.

“The platform is a strong tool for us to offer to members as a service that we can provide,” said Colvard. “TargetSolutions is a very useful, helpful, and cost-effective program for our districts at no additional charge to them.”

Prior to contracting with TargetSolutions, safety training required travel all across the state of Georgia. GSBA-RMS was looking for a service that would be more convenient and cost-effective for them and their members. To change unsafe behaviors that lead to claims, GSBA-RMS had to find a more convenient and sustainable method.

“The biggest challenge we faced was finding a way to get training to all of our members,” Sowar said. “GSBA-RMS has members all across the state, so there was no way to cost-effectively deliver training to specific employee groups. However, with TargetSolutions, multiple districts are now able to receive necessary safety training in a timely manner.”

Since implementing TargetSolutions, the delivery of web-based training has reduced the pool’s travel costs and increased its members’ efficiency. The platform allows seamless distribution of vital training to all GSBA-RMS members without additional costs. Whether it’s the distribution of documents, or compliance training, members are able to upload specific policies and courses to be assigned to employees.

“TargetSolutions has made an impact for districts that are now using it. TargetSolutions has proven to be a very cost-effective means of providing training to the members, and the other piece of it is the documentation where they can accomplish a lot of recordkeeping. … Some of our districts have started loading their own documents for training purposes.”

David Colvard, Risk Control Coordinator

Colvard is also thrilled with the support his members have received from TargetSolutions, helping ensure maximum utilization of the platform by members. “TargetSolutions’ entire team of Client Service representatives have been tremendous in offering assistance and have become a huge asset,” said Colvard.

About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges.

Firefighter Training Video Shows ‘Safe’ and ‘Quick Execution’ of Forcible Entry for an Inward Swinging Door

Community Resources gives departments the ability to easily share presentations, videos, policies, and more with other clients of the TargetSolutions community.
In just 44 seconds, firefighters can be seen demonstrating proper technique for using the “irons” to force an inward swinging door in TargetSolutions’ Video of the Month for April, “Forcible Entry-Inward Swinging Door.” The firefighter training video has received four stars and has been viewed more than 2,000 times through TargetSolutions’ unique file-sharing application, Community Resources.
“I like the way they controlled the door using the webbing and standing on it – nice work,” Robert Pitts of Maury County Fire Rescue (Tenn.) wrote in the comments section.
Edwin Santana of Orange County Fire Rescue (Fla.) commented that the video shows “safe” technique and Kemberly Wilkerson of Dekalb County Fire Rescue (Ga.) wrote, “Quick execution.”
The firefighters featured in the fire department training video follow three principles: 1. Gap the door; 2. Set the tool; 3. Force. The video was uploaded by North County Fire Protection District’s Gary Lane, who was honored in 2013 with TargetSolutions’ Technical Achievement Award and has uploaded 24 posts into Community Resources.
To view this video, which is currently being utilized by 37 different organizations as a firefighter training resource, please login to your department’s TargetSolutions site and search “Forcible Entry-Inward Swinging Doors” in Community Resources. If you have any questions, please contact us at (800) 840-8048.

New Online Training Course for School Districts Aims to Prevent Tragic Youth Suicides

Watch this video to learn more about the dangers of youth suicide in today’s scholastic environment.
It’s alarming to learn suicide is the third-leading cause of death for individuals between 15 and 24 years of age. In fact, approximately 4,600 young people take the drastic action of ending their own lives each year and nearly 157,000 between the ages of 10 and 24 receive medical care for self-inflicted injuries.
Ultimately, these tragic incidents can be prevented. Youths struggling with serious depression show signs of distress, and if the right interventions are made, suicide can be averted, experts believe.
With that in mind, TargetSolutions has created a new course for educators titled “Youth Suicide: Awareness and Prevention.” This self-paced online safety training course features seven learning modules and a 10-question exam that educates personnel about risk factors and warning signs that can help them prevent incidents in time.
“Suicide of any kind is preventable, but especially youth suicide,” said TargetSolutions Content Architect Jeremy Lynch. “Considering we’re talking about the third-leading cause of death in several age groups, our catalog for school districts is incomplete without a course like this.”
After completing this course, which is available online 24/7, educators will be able to determine proper suicide prevention measures, identify suicide risk factors, and spot warning signs. If you would like more information, please contact TargetSolutions at (800) 840-8048.

TargetSolutions Delivers Ergonomics Training Solution to Help Organizations Reduce Workplace Injuries

Basic ergonomic assessments are critical to a healthy, productive work environment. According to the Bureau of Labor Statistics, 34 percent of all lost-workday injuries and illnesses are work-related musculoskeletal disorders. Are you currently evaluating your employees’ ergonomics?
TargetSolutions understands ergonomic-related claims comprise a significant portion of workplace injuries. With TargetSolutions’ powerful computer-based training system, platform managers can create electronic documents that track how many hours per day an employee sits at their desk and uses their computer. They can report employees’ satisfaction with work-surface height, lighting and noise. They can deliver organizational ergonomics policies and generate comprehensive reports to evaluate data and analyze risks to determine if additional training is necessary.
TargetSolutions’ course catalog features more than 60 hours of valuable OSHA and online safety training courses, including a General Ergonomics course that is designed to help employees examine the way they interact with their work environment. Information provided in the online safety training course can help identify problems with workstations; as well as recognize the early warning signs of work-related musculoskeletal disorders before they become serious.
Knowledge in workplace ergonomics can help reduce injuries and minimize physical and psychological stresses. If you would like more information on TargetSolutions’ Ergonomics training solution, please contact us today at (800) 840-8048.
Ergonomics Training Solution

Credential Status Feature Helps Platform Managers Organize Credentials When Generating Reports

Have you ever run a credentials report inside TargetSolutions’ online training management system and wondered what the Credential Status selection indicates?
Currently, there are four available reporting statuses: Active, Inactive, Expired, and Complete. These are available to help you produce results in a certain order, and also for organizing credentials when generating reports by credential status.
Active: This designation pertains to credentials that have not expired and have not reached completion status based on the required training.
Inactive: This status applies to any credential that has been inactivated for a specific user. After being inactivated, users will no longer see it in their site. However, administrators can still determine if it was previously tracked for a user via the report.
Expired: This status is used for any credential that has passed its expiration date and has become overdue.
Complete: This selection refers to a credential that has fulfilled 100 percent of the minimum requirements. Even if the credential has not yet reached its expiration date, it will list a “complete” status if the minimum required training has been completed.
Please note credentials only pertain to one-fourth of the status selections. So if you have a credential that still has not yet expired, but you have completed all of the training that applies, it will fall under the “Complete” status.
If you have any questions about this records and information management reporting feature, please contact TargetSolutions’ support team today at (800) 840-8048.

Communicate with TargetSolutions’ EMTs Live with the New ‘Ask an Instructor’ Feature

In May 2013, TargetSolutions’ Content team members Lauren Crosby and Christina Valenti completed their EMT certification through San Diego’s EMSTA College and successfully passed their National Registry exams. Although they really enjoy working in the field whenever they get a chance, their primary motivation was to serve clients using TargetSolutions’ online EMS training system.

  Lauren Crosby

TargetSolutions is putting Crosby and Valenti’s knowledge to use with an exciting new feature inside recently revised EMS recertification courses called “Ask an Instructor.” While taking an EMS refresher course, users can ask questions about the content of the course “live” as they’re taking it, and the EMTs are logged in ready to answer.

Crosby and Valenti will be logged in to this live chat feature Monday through Thursday from 8 a.m. to 6 p.m. (PST) and on Friday from 8 a.m. to Noon (PST). In the event they are not logged in to answer a question immediately, the question will be submitted to a queue and users will receive an answer within 24 to 48 hours.
Christina Valenti
“Ask an Instructor is not only a great way for users to get answers regarding content quickly, but it also allows us to communicate with our users about best practices and protocols in the EMS industry,” said Valenti.
This feature will appear in EMS courses as they are revised. For TargetSolutions’ ALS course offerings, or questions beyond the EMT’s scope of practice, the content team has a Medical Director on staff to provide expertise and ensure the information supplied is accurate. If you have any questions, please contact us for more information.

Deliver Custom Training Content with TargetSolutions’ Fire Department Software

Recent Platform Enhancements Include the Ability to Easily Add SCORM Courses to Certified Credentials
TargetSolutions features a collection of online fire training courses and applications built to help training departments operate more efficiently. Some might say, however, the real magic happens when the platform’s various applications mesh together for the delivery of custom content.
In the latest round of platform enhancements, TargetSolutions has created the ability to add SCORM courses to certified credentials. After uploading SCORM courses and attaching them to a certified credential, platform managers can then add a CE provider name and number to those custom courses.
“Departments and providers who have established provider numbers are now able to customize training that has already been certified by an accrediting agency,” said Software Engineer Manager Dustyn Borghi. “This gives platform managers the ability to tailor credit tracking for their organization. This type of custom training is becoming more and more popular. That’s why we wanted to open our credential engine to customized SCORM content.”
With TargetSolutions’ computer-based fire department software, platform managers can create content with third-party software (Articulate, Storyline, iSpring, etc.) and then deliver it to users through TargetSolutions’ SCORM engine. If they have a CE provider number, it’s now possible to add it to courses that have been created with an outside e-learning tool, however a CE provider number is not mandatory for delivering SCORM courses.
fire department software
Delivering Custom Content with TargetSolutions’ Fire Department Software
Certainly, the ability to deliver SCORM content makes TargetSolutions even more valuable. But that’s just the beginning of TargetSolutions’ ability to deliver custom content. Whether it’s a test from Test Builder, a shared resource from Community Resources, or an SOP stored in the File Center, a platform manager can attach it to an assignment created with the Activities Builder and deliver it to personnel.
Here are some of the other ways departments are delivering custom content with TargetSolutions:
Custom Certs: Platform managers can attach departmental CE provider information to a activity that exists inside a certified credential with the Manage Credentials application.
Custom and Certified Credentials: Platform managers can create credentials to track and maintain specific certifications that are not certified (no CE provider number). These credentials can have any set of courses and/or activities a platform manager considers necessary.
Custom Tests: Platform managers can create and deliver their own automatically graded tests. Once created, these tests can be attached to any activity and assigned to users.
Files from Community Resources: Platform managers are able to import and distribute training videos, organizational policies, inspection forms, and more through Activities Builder.
Platform Solutions: Platform managers can utilize TargetSolutions’ ready-made activities that have been built to manage and track critical fire department training and tasks, including fire department ISO training hours, pre- and post-incident reports, inspection forms, drill ground training activities, and much more. These activities can be customized to meet your department’s specific needs.
“(TargetSolutions) allows you to add your own personal content and distribute it with the push of a button and get accurate reporting on who has completed it,” said City of Corona (Calif.) Fire Department Captain Jeremy Verderber. “We utilize it to send SOGs. We can create a new SOG and then send it out as an activity. They review the new SOG and check the box to submit it. It makes it really easy for captains to disseminate the information.”
Video-Based Training Presentations: With Activities Builder, departments like Verderber’s are able to easily deliver a video or PowerPoint presentation through an activity.
“We can have all the crew watch it,” said Verderber. “We load it, send it out as an activity, say ‘watch this video,’ and now it’s on there and anyone can pull it up and watch it.”
If you would like more information on delivering custom content with TargetSolutions, please click here or contact TargetSolutions at (800) 840-8048.