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Become a Subject Matter Expert and Help Create Training Content


Become a TargetSolutions Subject Matter Expert to contribute to TargetSolutions’ comprehensive online training course library with your knowledge and real-world experience.

Are you passionate about training? Share your professional knowledge and experience as a TargetSolutions Subject Matter Expert (SME) to help agencies across the country improve their training. As an SME, your expertise is crucial in developing practical training courses with real-world applications of hot-topic lessons.

Contribute to essential course topics that impact hundreds of thousands of agencies and help make sure individuals can successfully uphold standards, follow procedures and prioritize safety. Some of the previous courses written by subject matter experts include:

Learn more about TargetSolutions’ comprehensive online training catalog, how to become an SME, and the contributions you can make to the world of training and development:

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Meet the Team: Get to Know Account Manager Rachel Seymour

rachel-bark-imageOriginally a member of CentreLearn’s customer support team, Rachel Seymour is now serving as an account manager with TargetSolutions.

Having first joined the organization in August of 2013, Rachel has learned all about public safety agencies and how to help them achieve their training goals. Now, with a few years’ experience, she is focused on helping customers in the Northeast maximize TargetSolutions’ training platforms.

“I get to help people every day and I’m part of a fantastic team,” said Rachel, who is originally from Perry, N.Y.

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Eight Cybersecurity Tips to Keep Your Organization Secure

Cyber Security Awareness Month 2018

As October is Cybersecurity Awareness Month, now is a good time to look at ways to keep your own organization as safe as possible from hackers, identity theft and other cyber threats. The following are eight cybersecurity tips to help you avoid becoming a victim.

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The Ultimate Tool for Fire Department Training in Canada

Fire Department Training in Canada
With over 450 hours of fire and EMS continuing education training and dynamic applications for tracking and recording all training types, TargetSolutions is the all-in-one system for fire department training in Canada.

TargetSolutions is the No. 1 choice for online fire department training and records management. With more than 450 hours of fire department training, including EMS continuing education training and NFPA firefighter training, as well as dynamic applications to track and report all forms of training activities, TargetSolutions is the all-in-one system for fire training in Canada.

With this easy-to-use training and operations management software, you can streamline all aspects of training management and deliver, track and report training activities, policies and more from one, centralized platform.

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Pasco County Fire Rescue Streamlines Training Management, Drives Innovation with TargetSolutions

Pasco County Fire RescuePasco County Fire Rescue (Fla.) is at the forefront of cutting-edge solutions for managing training and compliance. With the help of TargetSolutions, Fire Chief Scott Cassin is able to ensure all of the county’s stations are providing the training tools needed to ensure personnel have the knowledge and resources to serve the densely populated regions and challenging geography.

Since implementing TargetSolutions in 2016, Pasco County has not only been able to streamline training management, but also facilitate better communication of company policies and contribute to innovations in the fire industry.

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NFPA 1500: Post-Traumatic Stress Disorder (PTSD) in the Fire Industry


NFPA 1500: Post-Traumatic Stress Disorder (PTSD) in the Fire Industry helps first responders recognize mental health issues within themselves and their department.

When an emergency call rings, fire and EMS professionals are trained to rush to the scene, stabilize the situation, provide care to patients and save lives. However, personnel cannot always anticipate how incidents affect their mental health long after the emergency is over.

Post-Traumatic Stress Disorder (PTSD) is often a silent struggle – impacting 17 to 22 percent of first responders, compared to a lifetime prevalence of 1 to 8 percent of the general population. To encourage conversations about PTSD and improve individual’s understanding of mental health issues, TargetSolutions has released a dynamic new course: NFPA 1500: Post-Traumatic Stress Disorder (PTSD) in the Fire Industry.

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TargetSolutions Is Revamping 14 CAPCE-Approved Courses from EMS Continuing Education Catalog


TargetSolutions updated 14 CAPCE-approved training courses with refreshed content and modules delivered in video formats.

TargetSolutions offers EMS providers more than 250 hours of continuing education to ensure personnel are compliant to state standards and are up-to-date on life-saving procedures. To enhance overall engagement and retention of material, TargetSolutions updated 14 CAPCE-approved training courses with refreshed content and modules delivered in video formats.

Revamped CAPCE Approved Online Courses

All 14 newly-improved courses are delivered in video-driven lessons for a self-paced and engaging learning experience. Featuring an on-screen instructor, refreshed training content is explained in depth with visual learning aids to ensure comprehension of material.

Each CAPCE EMT refresher course received a content makeover to ensure information reflects current state standards for continuing education for EMS personnel.

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The Drug Log in the TargetSolutions Check It™ Application Tracks Controlled Substances and All Medications


The drug log in the TargetSolutions Check It™ application enables agencies to document, track and report all medications and controlled substances utilized by personnel.

To effectively protect and serve communities, agencies must ensure departments have the right tools and supplies and everything is available and functioning properly.

The TargetSolutions Check It™ operations management application not only streamlines performing and tracking routine apparatus and equipment inspections, but also enables departments to log, track and report all drugs and controlled substances handled by personnel. The drugs log feature in the TargetSolutions Check It™ app helps agencies oversee all medications and drugs utilized in the field and include them in daily EMS inspections.

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Top 10 Training Courses for National Preparedness Month


TargetSolutions is highlighting the top 10 courses for public entities for National Preparedness Month 2018 and 2019.

In the face of devastating hurricanes, wildfires and Criminal Mass Casualty Incidents (CMCI) in 2018, this nation has been reminded of the importance of preparing for disasters. As September is National Preparedness Month, now is the time to develop an effective disaster response procedure and proactive plans to protect your home, organization and community.

Within the theme of National Preparedness Month, “Prepared, Not Scared”, TargetSolutions is highlighting the top 10 preparedness courses for public entities:

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Top 5 Pain Points for Municipal Employees Addressed by TargetSolutions’ New Course Catalogs

AEC Continuing Education Courses

Explore the benefits of TargetSolutions’ new training bundles with more than 1,500 courses for facility management and maintenance, cyber security, power and utilities, AEC continuing education courses and more! 

TargetSolutions is revamping its online training library with more than 1,500 new courses for municipal employees. Creating five all-new catalogs and enhancing existing catalogs with new titles, this addition will help improve training for nearly every department within a city or local government.

New courses focus on a variety of commercial industries such as architecture, engineering and construction (AEC), facility management and maintenance, cyber security and power and utilities. Combined with TargetSolutions’ dynamic online training platform, public entities will find solutions for pain points they may be currently experiencing with training management:

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