When organizations choose TargetSolutions, the communication and support doesn’t end once you purchase a solution for training or operations management. With the TargetSolutions Help Center, agencies have access to numerous resources to help maximize their systems – no matter what stage they’re in.
Whether you’re a platform administrator setting up TargetSolutions Check It™ for your fire department, or an EMT wanting to self-assign training, the Help Center has the step-by-step guides and resources you need. In addition to detailed videos and help articles, the Live Chat feature makes it simple to get fast, accurate answers.
Live Chat with TargetSolutions’ Platform Experts
If you come across a question with any of TargetSolutions’ applications, there are multiple options to speak to TargetSolutions platform experts. Using the Live Chat, you can easily get answers or advice with a personalized, one-on-one conversation in real time.
Your Feedback Is Important
At the end of every Live Chat session, individuals are offered a customer satisfaction survey. Completing this brief survey provides valuable feedback to the TargetSolutions team.
Using your responses, TargetSolutions can ensure top-quality service for every single client and identify and address any areas of improvement.