TargetSolutions Honors Two Clients at Annual User Group Workshop
TargetSolutions hosts numerous events with clients each year, but the largest one is the annual user group workshop during the Firehouse World conference in San Diego. On Wednesday (Feb. 20), more than 60 clients attended the special gathering to learn more about the industry’s leading online training and records management platform.
Two of those individuals walked away with new trophies – not to mention a bunch of pats on the back from colleagues and some huge smiles.
Rick Vogt of San Marcos Fire Department and Gary Lane of North County Protection District each took home awards for their contributions to TargetSolutions over the years. Vogt was given the inaugural Helping Hand Award for his department’s stellar contributions during the creation of TargetSolutions’ new California Incident Command Certification System application. Lane captured the very first Technical Achievement Award for his extensive help in the promotion and development of the TargetSolutions platform.
“We’re extremely grateful to both Rick and Gary for all they have done to help our company,” said TargetSolutions’ Regional Sales Manager Andy Lynch, who along with Western Region Account Manager Kegan Konrady, helped run the event.
“That’s why I’m thrilled that we were able to honor them with these awards. These two guys have both been tremendously helpful to our mission of providing the very best online training and records management system imaginable. Our platform wouldn’t be what it is today if not for the contributions of people like Rick and Gary.”
Vogt, a battalion chief with San Marcos (Calif.), was gracious in his acceptance of the honor, but quick to point out his colleague with his department, Scott Hanson, was the one who did most of the hard work helping TargetSolutions’ technology team develop the cutting-edge tool for tracking and reporting CICCS requirements.
“The credit should go to (Battalion Chief) Scott Hanson, who was really the one who interfaced the most with TargetSolutions to build the system,” Vogt said. “CICCS was a huge project with a big impact on departments in California. The system makes documentation of search and qualification manageable, and helps with resetting currency requirements. Tracking all of this can be a nightmare and this system helps make a huge difference.”
Lane’s department, which is responsible for Fallbrook, Bonsall and Rainbow in San Diegos North County, is one of TargetSolutions’ oldest clients. The department joined TargetSolutions in 2004 and Lane has been a huge proponent of the platform ever since, he said.
“I’m not a techy-guy, but the ability to upload training, assign it out, and then and monitor who completed those assignments with this system is invaluable to me,” said Lane, who was praised by Lynch for his contributions and recommendations with the platforms progression.
In addition to the awards, clients listened and interacted during the three-hour event that covered various platform-related topics, including ISO solutions, daily drill logs, regional enterprise sites, tips and tricks, and much more. One interesting tidbit was the recommendation to use TargetSolutions’ powerful Credentials application in new ways.
“I thought the user group went well,” said Christine Boozer, who is a civilian training officer with the Fresno Fire Department. “It was great because we got a couple tips out of it. I had not thought of using certificates for anything beyond what is necessary for EMT. So, using certificates for our USAR teams, for their dive requirements; or using them for our specialty teams for the instructors would be great. I always get something out of these user groups that I did not know before.”
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.