Technology with a Purpose

Archive for March, 2017

Prepare Your Agency for the Next Emergency with FEMA NIMS Training on TargetSolutions

FEMA credential screenshot

TargetSolutions features pre-built training activities for National Incident Management System. This training comes straight from FEMA’s website and covers everything from introductory material to NIMS IS-800.

Whether you are a civilian or a first responder, emergency preparedness is crucial. The Federal Emergency Management Agency (FEMA) found the two main barriers to emergency preparedness for civilians are the perceived costs of preparing (26%) and not knowing how (24%).

However, for users of TargetSolutions’ online training management system, disaster preparation is simplified. FEMA courses can be accessed instantly through the computer-based platform.

FEMA ISC 100 Course ScreenshotTargetSolutions offers the required, introductory courses for Incident Command System (ISC) and National Incident Management System (NIMS). It also provides a variety of other FEMA courses for more in-depth emergency response training. These 10 courses range from incident management overview to public communication and resource management.

While TargetSolutions’ pre-built courses offer simplicity, a platform manager can customize content to fit their organization’s needs. When a natural disaster strikes a region, impacted agencies can emphasize procedures specific to their environment. While natural disasters such as hurricanes, tornados, and earthquakes vary across the country, types of emergencies also vary depending on urban or rural settings.

“Cities and municipalities must be ready for when disasters strike to ensure public safety. Anyone potentially involved in emergency management should take the FEMA courses – which is essentially everyone.”

Amy Albanese, Account Manager, TargetSolutions

As with all TargetSolutions courses, administrators can track training and generate reports for course completions, so all users are trained efficiently. Training hours for in person NIMS training can also be documented using TargetSolutions. Learners attending hands-on emergency training can simply upload their certifications for credit.

It’s impossible to predict when emergencies will happen; however, it’s everyone’s responsibility to be prepared for when they do. TargetSolutions makes it easy to deliver pre-built FEMA courses or customize training for an organization’s needs. The ability to deliver, track, and report FEMA training through TargetSolutions helps users ensure personal and public safety.

TargetSolutions’ FEMA courses are delivered through the powerful Activities Builder application. Check out this video to learn more about importing pre-built activities with TargetSolutions or contact us today at (800) 840-8048.

A Look Ahead: The Benefits of Mobile-Friendly Training

TargetSolutions’ mobile-compatible training courses give students flexibility when completing training assignments.

Today’s workforce is increasingly concerned with greater flexibility and work-life balance. The use of smartphones also continues to grow with an expected 2.3 billion users by the end of 2017. Due to these trends, mobile training solutions are becoming more important to meet the needs of employees and adapt to developing technology.

ts-250-72dpiRegardless of the industry, mobile-optimized training capabilities are useful to deliver training. Rather than relying on instructor-led lessons and a customary eLearning system, mobile training gives learners control over how they receive information. TargetSolutions’ mobile-compatible courses address the growing need for dynamic and portable training.

Flexible, on-the-go training increases a student’s willingness to complete training courses. Roughly 70 percent of respondents to an Asia-Pacific Skillsoft survey reported improved engagement and motivation to learn when training on mobile devices. For firefighters and EMS personnel, mobile functionality provides the ability to control how information is absorbed. Departments using TargetSolutions to e-mail deadline reminders, lets users check their email on their phones and immediately access courses without switching devices.

“Mobile-friendly courses provide flexibility that ultimately translates to higher utilization. TargetSolutions lets learners choose how and when they train.”

Misty Pratt, Product Manager, TargetSolutions.

Not only do mobile training courses increase motivation, but mobile learning leads to faster course completions. Smartphone users were found to finish courses 45 percent faster than those using computers for training in a Merrill Lynch GoLearn study. Additionally, the faster training time did not impact effectiveness as test scores were similar between both groups. TargetSolutions’ mobile-compatible courses help firefighters renew credentials sooner and retain critical information.

TargetSolutions gives departments the tools to customize content for mobile learning so students can immediately apply procedures to given scenarios. This method builds practical knowledge that is more engaging, without the risk of information overload from only using instructor-led training.

Total mobility changes the way organizations train personnel and how individuals process information. Learners can stay up-to-date on policy changes, new equipment, and new technology with faster access and more convenience. TargetSolutions is constantly working to enhance its training catalog with more mobile functionality that will increase performance and reduce liability.

For more information about TargetSolutions’ mobile-optimized courses, please contact us today at (800) 840-8048.


TargetSolutions’ New NFPA® Firefighter Training to Be on Display at FDIC


Firefighter training instructors are usually focused on helping crew members train to improve performance. Now, TargetSolutions is launching the NFPA® 1041 Series, built specifically to help instructors improve at their jobs. TargetSolutions will be unveiling this new three-course series, as well as the recently launched NFPA® 1410 series, during FDIC in Indianapolis. TargetSolutions will be at Booth No. 13018 during exhibit hall hours.

SAN DIEGO – TargetSolutions, the leading provider of computer-based training management solutions for public safety agencies, will be shining the spotlight on two new bundles of NFPA®-level training courses during FDIC International 2017.

Stop by booth No. 13018 during exhibit hall hours to receive a firsthand look at 14 new video-based courses written to the NFPA® 1410 standard. The courses deliver step-by-step, high-definition video demonstrations of each evolution. TargetSolutions representatives will be in attendance at FDIC to provide a walkthrough of the bundle, which released to customers in March.

The courses were written and directed by Paul Costello, a training officer at Hillsborough County Fire Rescue in Florida, and produced in conjunction with the St. Charles Fire Department in St. Charles, Mo. and Pasco County Fire Rescue in Land O’ Lakes, Fla.

“The 1410 evolutions are basic single and multi-company evolutions that have been created as a standard for the NFPA,” said Costello, who was recently interviewed by TargetSolutions on the creation of these exciting new courses. “They are representative of some of the most important basic skill sets that fire companies should practice on and master because these are the bread and butter of what we do on a fireground.”

TargetSolutions, which features more than 450 hours of training fire departments, will also be providing live demonstrations of its new NFPA® 1041 training bundle during FDIC’s exhibit hall hours. These courses, scheduled for release in early April, focus on a fire instructor functioning skills and knowledge.

The three levels provide a natural progression for an individual to develop from entry-level instructor to chief of training. Topics explored in this series include preparing and presenting a topic, instructor credibility, curriculum development, instructor selection, and more.

“NFPA 1041 switches things up and approaches the subject matter from the instructor’s perspective. These courses give instructors the tools needed to develop and manage a successful training program.”

Bryan Fitzgerald, Content Manager, TargetSolutions

Also, TargetSolutions is sponsoring a special classroom session, “NFPA 1403: The Fire Instructor’s Risk Management Tool.” Walter Morris, a training program manager with the Maine Fire Service Institute, will be presenting on the topic. The session will be held Friday, April 28 at 10:30 a.m. in Room 132-133. If interested in attending, please click here for more information on the session.

TargetSolutions will be exhibiting its new NFPA® training content, as well as the previously released NFPA® 1403 Live Fire Training Evolutions course, at Booth No. 13018 during FDIC International 2017. If you have any questions, please contact us today at (800) 840-8046.

About TargetSolutions

TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999, and today more than 4,000 organizations use this innovative technology to solve their training challenges. TargetSolutions is headquartered in San Diego, Calif. For more information, please check online at

Subject Matter Expert Paul Costello Breaks Down Creation of TargetSolutions’ All-New NFPA® 1410 Training


TargetSolutions recently released 14 video-based training courses showcasing NFPA® 1410 training evolutions and training drills.


Considering the fact working fires account for only 4 percent of total calls, modern-day firefighters must rely on the skills acquired through training. TargetSolutions, the industry’s leader in online continuing education for the fire service, is proud to announce the release of a 14-course bundle that showcases firefighting evolutions presented in an innovative video-based format.

The courses, written to the NFPA® 1410 training standard, aim to help firefighters complete these basic evolutions, accomplish the feat in a reasonable time, and achieve the expected outcomes. The courses also showcase NFPA 1410 drills for firefighters.

1410 fire evolutions

Paul Costello is a veteran paramedic, firefighter, and fire service instructor who currently serves as a training officer with Hillsborough County Fire Rescue in Florida.

Written and directed by subject matter expert and fire service instructor Paul Costello, FF/EMT-P, the NFPA 1410 series presents students with a thorough step-by-step analysis through each of the 14 evolutions. These unique courses, displayed in high definition video, vividly demonstrate the key objectives of each drill and supplement the material with engaging interactions and voiceover narration.

The courses were shot in collaboration with the St. Charles Fire Department in St. Charles, Mo. and Pasco County Fire Rescue in Land O’ Lakes, Fla. Team members of TargetSolutions and parent company Vector Solutions were able to garner firsthand experience and witness the kind of dedication, perseverance, and teamwork needed to operate a successful battalion.

Costello, who is a 25-year veteran of the fire service, has authored numerous courses on a variety of topics, including fire leadership, ethics, and eLearning. He said he believes in empowering his students to their fullest ability and regards responding to a citizen’s call for help during a time of duress an unprecedented honor.

TargetSolutions recently had the opportunity to interview Costello on the creation process for these dynamic training courses.

Read Through the Q and A with Paul Costello About NFPA 1410 Training Courses

What are the NFPA® 1410 training evolutions and why are they significant?

Costello: “The 1410 evolutions are basic single and multi-company evolutions that have been created as a standard for the National Fire Protection Association (NFPA) and are representative of some of the most important basic skill sets that fire companies should practice on and master because these are the bread and butter of what we do on a fireground.”

What’s so unique about these 14 NFPA 1410 courses?

Costello: “From what I have seen over the years, I’ve never seen anything of such high quality, first and foremost, in terms of the production. That by itself makes them completely unique. It’s not something that’s patch-worked together. It’s a very well thought out production from start to finish. The TargetSolutions 1410 courses address the 3 psychometric areas of importance, being cognitive, psychomotor and affective domains. Cognitively the student, whether it’s a firefighter or a seasoned company officer, they are on the same page literally going through the content and understanding what it is they ‘re going to do but also why they need to do it. From the affective domain, seeing it and then understanding why they have to do it, that builds a motivation to do it because all of us as adult learners want to know why and what’s in it for me. And lastly, we provide a road map that follows the NFPA 1410 standards that they can use on the fire ground during their timed evolutions and that’s where repetition and psychomotor mastery is built.”

How will these NFPA 1410 courses change how firefighters train?

Costello: “What we did is we expanded and expounded on the how’s and why’s and having regular everyday access in a course library to these company evolutions is going to greatly broaden the horizons for the daily company and multi-company trainings that we do in the fire service. We’ve nearly doubled the daily training of the amount of courses the company officer can do so they have a much bigger stockpile of high-quality courses to jump right into.”

What benefits will firefighters and battalions get out of this NFPA 1410 bundle?

Costello: “Additional perks or benefits would be that the content is already pre-mapped to the ISO training buckets in TargetSolutions. They don’t have to create a new custom activity; they don’t have to create anything. It’s all there for them to take the ball and run with it.”

Could you discuss the production process for this series?

Costello: “For me as a content writer, the experience was very enjoyable to be working on such a big project. Big in that the content creation started in February of ’16 and we put a pretty big year of our lives into the project. Last summer on location in St. Charles. Great times with great firefighters and friends. Pasco County Fire also deserves a ton of credit as they came in and helped with a couple of the evolutions as well. The quality of the on-location shoot I think speaks for itself through what everyone has seen when it’s played back.”

To learn more about the all-new NFPA® 1410 Evolutions course bundle, or other courses in TargetSolutions’ online catalog for fire departments, please contact us today at (800) 840-8046.

“I’ve never seen anything of such high quality, first and foremost, in terms of the production. That by itself makes them completely unique.”

Paul Costello, Training Officer, Hillsborough County Fire Rescue (Fla.) on TargetSolutions’ NFPA® 1410 Training Series

The Top 5 Most Commonly Asked Questions During the Purchasing Process

Check out this slideshow to learn answers to the most commonly asked questions we hear from training officers, captains and chiefs tasked with learning more about TargetSolutions.

If you are considering purchasing TargetSolutions’ online training management system for your fire department, you undoubtedly have questions. Fortunately, TargetSolutions has the answers you need to make the right decision for your agency.tslogo_symbol-color-small

Here are five of the most commonly asked questions we hear during the purchasing process. If there is something not covered here that you would like to know, please give us a call today at (800) 840-8046.

How Will TargetSolutions Fit into My Department’s Budget?

Course packages can be adjusted to fit your agency’s needs. Factors such as your department’s size and level of training your agency requires can impact pricing. While some organizations may only need safety training or firefighter training courses, some may require personnel to track EMS continuing education. TargetSolutions understands budgetary cycles and will work with your agency’s decision makers to plan a cost-effective and efficient implementation. If there is one thing TargetSolutions consistently hears from customers, it is the fact the platform easily pays for itself in overall cost savings. Check out this ROI calculator to see how much your agency can save with TargetSolutions.

Are TargetSolutions’ Fire and EMS Continuing Education Courses Accredited?

TargetSolutions is dedicated to regularly updating its online training content to stay ahead of each state’s mandated requirements. TargetSolutions offers the industry’s largest online training library for EMS continuing education. The platform features more than 160 hours of CEUs and is be accepted in all 50 states. Additionally, TargetSolutions is organizationally accredited by CAPCE, the leading regulatory agency on EMS continuing education. TargetSolutions also offers a robust catalog of NFPA firefighter training, including NFPA 1001, 1021, 1410 and 1500 series. These courses are written to the NFPA’s codes and standards.

Is It Possible to Share Information with Neighboring Agencies?

When multiple departments are out on a call, firefighters need to work together effectively. In addition to having your own department’s TargetSolutions training, information and resources can be shared through TargetSolutions’ Enterprise solution. Agencies can easily track hands-on training sessions, schedule events, and assign activities to all personnel. This system allows departments to train firefighters cohesively. Check out this video from the North Zone Training Group in San Diego’s North County to learn how Enterprise is working for the mutual aid partners.

Do Users Need to Upgrade Their Systems to Use TargetSolutions?

TargetSolutions is a cloud-based service and it is not required for users to install additional software to run the system. However, certain system requirements will ensure learners can successfully access their courses. TargetSolutions is compatible with most modern browsers such as Mozilla Firefox, Internet Explorer, Safari, and Google Chrome. It is recommended that individuals use Mozilla Firefox v27+, have audio capabilities, and a 1.5 Mbps bandwidth. To log in and validate your email in the system, you’ll also want to make sure you can receive emails from

Are TargetSolutions’ Firefighter Training Courses Customizable?

While TargetSolutions is compatible with other systems, its customizable Activities Builder provides organizations the ability to deliver their training content. Departments can use the Activities Builder to create task books for different training purposes. Activities feature electronic tracking forms for live training or can be used for checklists to track vehicle inspections efficiently. Agencies can also attach custom policies to TargetSolutions’ pre-built online training courses or deliver SCORM course content.

If you have any questions not covered here, please don’t hesitate to contact us today via e-amil at or call us at (800) 840-8046.

Hundreds of Video-Based Professional Skills Training Courses Released by TargetSolutions

TargetSolutions’ online training catalog has undergone an infusion of hundreds of new courses covering office productivity, project management, business skills, and more.

In late 2016, TargetSolutions’ parent company, Vector Solutions, acquired LearnSmart, a powerhouse provider of high-quality professional skills and IT certification training. Accompanying the acquisition of LearnSmart is a treasure trove of video-based training courses now available to TargetSolutions customers.

These mobile-ready professional skills training courses, designed to boost workplace productivity and maximize performance, are now available in high-definition videos with live demonstrations.

Here is a breakdown of the new training:

  • Business Skills: 144 new courses on the subjects of leadership, management, strategic thinking, and more.
  • Office Productivity: 21 new courses built to boost employees’ knowledge, skills and abilities in the workplace.
  • Project Management: 52 new courses to help public entities develop project managers who are equipped to achieve organizational goals.
  • OSHA & HR: 12 new courses that address employee health and safety in the workplace.

Also available from LearnSmart is a premium library, featuring more than 140 courses designed for IT and Security professionals. These in-depth training lessons, available at an additional cost, can help bolster your organization’s cyber security and provide skills to meet certification goals, including CompTIA series (A+, Network+, Security+) and CCNA Security.

 To learn more about TargetSolutions’ new training courses, please contact us at (800) 840-8048.

Meet the Team: Get to Know Account Specialist Karly Andrade

Karly Andrade joined TargetSolutions in January 2017. Originally from Santa Clarita, Calif., Karly is a Southern California native who loves the region’s laid-back vibes. After moving to rainy Southport, England for 3 ½ years, Karly and her spouse made San Diego their permanent home.

meet the teamNow serving as an account specialist, Karly is well versed in customer support here at TargetSolutions. She happily joined the TargetSolutions team after hearing positive things from Krista Woodin, who is also a client services representative for the company. Her international work experience has helped Karly become adaptable to new environments and a perfect fit for TargetSolutions.

“At TargetSolutions, there is so much support and genuine care for the employees,” Karly said. “I enjoy working with everyone in the Client Services department and working alongside our account managers.”

When Karly isn’t at the office, she enjoys being outdoors doing adventurous activities.

Find out more about Karly with this Q-and-A:

Favorite movie?

Love Actually

Favorite band?


If you could go anywhere, where would you visit?

I really want to go to Thailand! I love Thai food!

Favorite flavor of ice cream?

I love cookie dough!

Favorite sports team?

It used to be the Chargers, but now I don’t have a team.

Best book you’ve read?

The Alchemist

Any hobbies?

My two biggest hobbies are surfing and traveling.

What is your favorite type of weather?


Favorite animal?

Daushaund dogs.

Any pets?

Not at moment.

A More Secure Training Platform: Additional Steps Taken to Enhance Security

TargetSolutions has taken additional steps to make its online training management system more secure. The platform has supported both HTTPS and HTTP sessions, but will now make sure logins are done over HTTPS providing for encryption of data in transit.

The platform’s infrastructure is now utilizing an HTTPS uniform resource locator (URL). Recent browser releases have become much more aggressive in warning users if any page contains an HTTP URL. This may impact customers’ experiences when embedding materials hosted outside of TargetSolutions.

If any content appears to be missing inside your organization’s TargetSolutions site, you may not be using the most advanced technology for embedding content.

If you are embedding content from outside of TargetSolutions inside your organization’s Bulletin Board or Activities, SCORM courses, or any other third-party content (i.e. Articulate presentations), please note you may experience missing content. You also may encounter security warnings from your browser.

Examples of these warnings are below:



Internet Explorer




If you need help updating these items, please check out this support article from the help system or contact us today at (800) 840-8048.

How Southern Marin Fire Protection District Manages Training with TargetSolutions

Southern Marin Fire Protection District Battalion Chief Matt Barnes uses TargetSolutions to streamline training, track ISO hours, deliver pre-training coursework, and much more.

Battalion Chief Matt Barnes of the Southern Marin Fire Protection District (Calif.) considers himself a student of lifelong learning, so serving as his department’s training officer for the last 10 years has been a natural fit. Searching for a way to simplify his department’s training and documentation, Barnes implemented TargetSolutions’ powerful online management and recordkeeping software years ago.

fire department training success storyAs an incentivized bonus, when it came time for the typically dreaded ISO audit, Barnes’s preparation with the platform paid off tenfold. In fact, some might even say the ISO results were anticlimactic.

“They basically took my information and said ‘thank you,’” Barnes recalled.

Utilizing TargetSolutions’ ready-made training package specifically built to cover the five categories tracked for ISO fire department training (Driver, Officer, Hazmat, Company, Facilities), Barnes was able to organize his department’s training without any hassle.

“I knew I hit the mark on each of those categories,” said Barnes. “I was anticipating a much more rigorous type of review but I think based off of the pre-built TargetSolutions categories, I was able to give specific hours for those categories and it helped a tremendous amount.”

Barnes recently accepted the Vanguard Award, which goes each year to someone who exemplifies dedication in the delivery of fire department training. Boasting a decade’s worth of experience maximizing the platform, Barnes was an ideal choice.

Below is a Q-and-A with Barnes conducted during TargetSolutions’ annual Networking & Training Workshop.

How did TargetSolutions help with your ISO review?

“It helped me when I did all the analysis and the data push to ISO by all the categories that TargetSolutions has, the five categories, the facilities, HAZMAT, company training, officer training, driver training. TargetSolutions helped me organize those training categories so I knew I hit the mark on each of those categories per ISO. It was actually pretty easy and not stressful at all. They basically took my information and said ‘thank you’ so it was pretty easy. I was anticipating a much more rigorous type of review but I think based off of the pre-built TargetSolutions categories, I was able to give specific hours for those categories and it helped a tremendous amount.”

What are your goals with TargetSolutions?

“My whole goal was to make that experience for firefighters to log in as quickly as possible, document their training as quickly as possible and then get out. The next goal was how can I provide a means for firefighters that are in the firehouse on the slower days or if they want to access some sort of training documentation? How can I organize a platform for them to access it? So I used TargetSolutions in the File Center as well as really as getting involved in building custom activities and that’s where I really liked the TargetSolutions piece where I could go in, get all the programmatic information, reading articles, those things. Build a course activity and then the firefighter could go in and log in and go through that course activity through a pretty systematic routine. It made it easier for them to access the information as well as document it.”

Are you using TargetSolutions for pre-training?

“Ten years ago, we would have a battalion drill where we would pull in multiple companies and the expectation from the crews is they wanted us to provide them with some sort of PowerPoint presentation, basically tell them what we’re going to teach them prior to going out on the drill ground and performing the function. And I said, ‘well, there’s gotta be a better way to do this.’ So we’re not taking companies out of service for four or five hours. We can take them out of service for an hour, give them the pre-course work, give them the opportunity to train in their own firehouses without any stress of anybody watching them except for their companies and their peers and allow them to prepare themselves for when we do the battalion drill and then they can just go out and perform the physical activity, throwing ladders, pulling hose lines, rescue search, those kinds of things. The people that did take that information excelled on the battalion drills because they had all the information, they had an ample amount of time to review it, study it, ask questions, call me, do whatever they needed to do so they could become proficient at the skill that they were being expected to perform in a group setting.”

 Why is training so important to your department?

“I come from a family of two parents that were professors in college, so lifelong learning has always been a desire of mine and in our profession, the old adage says that the only day that was the same was yesterday. The fire service changes and evolves on a daily basis and the only way to stay current is through research and going out and performing skills and based off of the information that you’ve gathered and learning from the past. We’ve had some significant near misses in our organization, we’ve had two line of duty deaths in our organization due to health, so training is very, very near and dear to me. I think it’s the fabric of what makes someone become a good proficient performing individual in the fire service.”

Canadian Agency Delivers SimsUshare’s Fire Simulator App Training with TargetSolutions

sarnia fire rescueSarnia Fire Rescue Services answers more than 3,000 calls each year for the city of Sarnia in Ontario, Canada. This career department, which also serves Port Huron, Mich. due to a mutual aid agreement, consists of five stations that provide emergency services to urban, rural, and heavy industrial areas.

For the past three years, Sarnia has utilized TargetSolutions to train personnel on its core services, which include industrial firefighting, hazardous materials, shore/marine rescue, and heavy vehicle extraction.

While Sarnia has been using TargetSolutions since 2014, the department recently incorporated SimsUshare’s 3D fire simulator app technology to its training program. SimsUshare enhances firefighter training with realistic computer-based scenarios for response in high-risk situations. Sarnia delivers and tracks SimsUshare’s courses for house fires, commercial structure fires, and Big Box cases with TargetSolutions.

“SimsUshare is a great program for creating a plan of action,” said Sarnia Fire Rescue Services Safety and Training Officer Russ Lloyd. “Firefighters can interact with the simulation, and the situation changes as they make decisions.”

Delivering Custom and Third-Party Content with TargetSolutions

The ability to deliver custom content, as well as some third-party content like SimsUshare, is one of the strengths of TargetSolutions’ flexible training management system. When it comes to effective training, “one system doesn’t replace the other,” Lloyd said. “I’ve even recorded SimsUshare sessions and uploaded them to TargetSolutions as customized courses.”

While TargetSolutions’ compatibility with SimsUshare makes dynamic training morsimsusharee
convenient, the online platform is revolutionizing how Sarnia logs training hours. Paperless recordkeeping has improved the agency’s organization, Lloyd said. Firefighters can now track their credentials by uploading certificates directly into the system.

“If anyone needs to check a firefighter’s training hours, I can just look it up right away,” Lloyd says.

Powerful Applications for Documenting Training Hours

Before incorporating eLearning, Sarnia solely relied on instructor-led training to meet requirements. This meant binders of training documents and long paper trails. Going digital simplified recordkeeping and gave firefighters more flexibility with their training.

“TargetSolutions is firefighter-friendly,” Lloyd said. “The platform’s simple navigation and design are easy for everyone to use – even firefighters who aren’t as tech-savvy.”

TargetSolutions and SimsUshare have modernized Sarnia’s training program, Lloyd said. The simplicity and functionality of these systems help prepare the department to answer the various types of calls within the agency’s 165 square-kilometer region.

 “Sarnia utilizes all aspects of the TargetSolutions platform. The system optimizes their training, record tracking, and tasks such as vehicle inspections.”

Judy Smith, Account Manager, Global Risk Innovations