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EMS Continuing Education Course Provides Deeper Understanding of Capnography

TargetSolutions’ EMS Capnography online training course has recently undergone updates to content and multimedia for an enhanced learning experience.

tslogo_symbol-color-smallDue to the increased use of capnography in the EMS community over the past decade, having an understanding of this tool has become even more important. Capnography is the measurement of carbon dioxide concentrations in exhaled air and is meant to provide valuable information that can help EMS professionals save lives.

TargetSolutions’ “EMS Capnography” training course for EMS continuing education is comprised of 11 learning modules and a 10-question exam. The 60-minute course, which discusses capnography, the use of capnograms in the EMS industry, and a variety of conditions that benefit from a capnographic reading, has recently undergone enhancements for updated content and multimedia.

Objectives of this course include:

  • Recognizing the relevance of end-tidal CO2 as a prognostic tool
  • Explaining how to use capnography as a means for determining end-tidal CO2 detection and how to interpret the different levels
  • Analyzing the reasons for using capnography
  • Discussing the basics of carbon dioxide, how it functions in the body, and the causes for increased and decreased end-tidal CO2 levels

For more information on this course or other courses in TargetSolutions’ EMS training catalog, please contact us today at (800) 840-8048.

Meet the Team: Account Manager Brandy Krantz

cb-brandy-krantz-meet-the-teamBefore becoming an account manager at TargetSolutions, Brandy Krantz worked in the same role for CentreLearn. Formerly a dental receptionist, Brandy initially decided to pursue a new career path in customer service and work with those who serve in public safety. She is now in her sixth year with the organization and is based remotely out of Pennsylvania.

“I love how TargetSolutions is very family-oriented; it’s a really cool team to work on and we have a great mission working with fire departments and other public safety agencies,” said Brandy. “I love my job! Who wouldn’t love working with every day heroes?”

Learn more about Brandy, a mother of twins, in this recent Q-and-A:

What is your favorite past time?

My oldest son (11) is the quarterback on his football team. I love being a football mom and cheering on his team at their games. On the off season, I enjoy getting together with my family around a camp fire.

What is your favorite food?

Is wine a food? (ha ha). Pasta or dill pickles

What is the last book you read?

Jenny McCarthy’s “Belly Laughs” (I was pregnant with my twin boys)

What was the last movie you saw that you enjoyed?

Bad Moms

If you could live anywhere in the world, where would it be?

Ireland

What is your favorite sports team?

Eagles!

Dogs or cats?

Dogs all the way! I have a gorgeous golden retriever (Maximus).

What board game are you best at?

Definitely not Chutes and Ladders! I would say Trouble!

Favorite Quote?

“Be yourself; everyone else is already taken.” ― Oscar Wilde

Most fun place you’ve traveled?

I am not a big traveler, but I did go to Las Vegas to get married so I would say Vegas!

If you were stuck on an island, what three items would you bring?

Wine, a grill, and my husband.

Name one of your passions.

Trying new restaurants.

What is something that not a lot of people know about you?

I secretly enjoy watching cartoons with my son. 😉

Favorite holiday?

Halloween for sure!

 

What You Allow, You Ultimately Teach: A Lesson for Leaders

Blog by Peter Dove

Shared Values Associates

Stylish businessman choosing profile pictureI was in a Bank of America branch some time ago standing in line for the teller. There were about four of us in the queue when in walks this young man in his early 20s with purple hair, a gallery of tattoos on his arms, a pierced nose wearing a ball cap that read F*#@ YOU.

As it happens, this is the USA and we enjoy freedom of speech, so if an individual wants to be boorish there is a certain latitude allowed, a latitude that seems to be expanding, which is lamentable but that is for another article.

Of course, many in the bank saw exactly what I saw, but did anyone walk up to this nice young man and diplomatically explain that others might apprehend this slogan, as popular as it may be, is insulting? No, not even me and I’m an executive coach and have been in the training business for decades. So, what did I and the rest in the branch allow? It’s okay to tell strangers, including children, in the most vulgar and insulting way possible, exactly what to do. That’s what was taught, though none of us realized it and perhaps might not admit that fact.

Rather than ask, “What are we allowing in our society?” – though a good question to be sure – let’s ask what are we allowing in our company, department or team because that is what we are teaching whether good or ill.

Here are some examples of what we might be allowing that we may wish to reconsider.

  • Getting to work late or going home early.
  • Nervous laughter. They seem to punctuate every sentence with a giggle. Nothing’s that funny.
  • Foul language.
  • Taking God’s name in vain.
  • Questionable clothing.
  • Bad hygiene.
  • Failure to meet deadlines way too often and asking for more time.
  • More work piled upon more work creating work/life imbalance.
  • Untrustworthy boss or co-worker.

You get the idea.  All of us have seen this behavior at some point and the question is, do we tolerate it? Why? What can be done? Answer: the uncompromising truth.

The solution is to create a social contract now, beforehand. How about we all get together and make it okay for us to be straight with each other? The boss should promote this idea on an ongoing basis for it to succeed as well as it might.

Both his or her position power and referent power (earned respect) must be used to make this rule sustainable. The conversation might go something like this, “From time to time I think all of us are guilty of behaving in a way that is bothersome to someone else on the team. I’d like to create an understanding that should something like that happen, go ahead and take the accountability to have a respectful conversation with that person and get the issue out on the table.”

This is a simple thing, but perhaps a difficult conversation for most. But, what is allowed is ultimately taught.

What kind of behavior is allowed at home? Consider establishing a social contract within our families. What are the ground rules? What is OK behavior, what is not and what are the consequences? I think the adage, “you shall know the truth and the truth shall set you free” has broad application and is as true now as it was 2000 years ago.

About the Author

Peter Dove, is president of Shared Values Associates, a firm dedicated to corporate culture design. Learn more about Peter Dove at www.peterdove.com.

AlphaACT FIRE Releases New Online Training Scenario for Firefighters



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A new course exploring the topics of situational awareness, flashover, and unusual fire behavior has been added to AlphaACT FIRE’s online training library. Check out the new course during the weekly AlphaACT FIRE webinar, scheduled every Wednesday at 9 a.m.

AlphaACT® FIRE’s dynamic online courses are built to engage firefighters with real-life experiences. With a complete library of scenario-based training scenarios, AlphaACT FIRE is excited to announce a new course is now available inside TargetSolutions’ online training management system.

The West Hill Road Fire scenario features a structure fire burning into the night, fueled by accompanying severe weather conditions.

With a plethora of resources available and heavy fire involvement, situational awareness is a critical area of importance for this course. Additional focus is attributed to structural collapses along with wind-driven and exposure fires. This scenario is based upon an actual event from 2014.

AlphaACT FIRE’s course library features 24 scenarios, featuring more than 90 learning stages, including the recently featured course of the month based on the Cornerstone Fire scenario.

This course is centered on a suburban home surrounded by a spacious cluster of houses. This event will inspire you to retool your attack strategy with special focus given to grow operations, new construction, and strange fire behavior. This scenario is based upon an actual event from 2012.

Learning objectives of these two courses include:

  • Gaining situational awareness of an event
  • Compare and contrast with similar events to enhance your understanding of a scenario
  • Develop good strategy and tactics as well as what to avoid
  • Explore heavy and quickly spreading fire and flashover

For more information on these unique training courses, please contact TargetSolutions today at (800) 840-8046.

Vector Solutions Expands Online Training Offerings and Certification Solutions with the Acquisition of LearnSmart

By combining forces, LearnSmart and Vector Solutions’ brands (RedVector and TargetSolutions) will offer customers greater performance support and an expanded online training library with thousands of new courses

vector-solutionsTAMPA, FLA – Vector Solutions, the leader in eLearning, workforce training and performance management solutions for architecture, engineering, construction (AEC), industrial and public safety organizations, announced today that it has acquired LearnSmart, a leading provider of high-quality professional skills, project management and IT and security training.

LearnSmart has nearly 20 years of experience helping thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI), Cisco, Microsoft and CompTIA. LearnSmart serves clients from a broad range of Fortune 500 companies, as well as universities, government institutions, and the armed forces.

The acquisition will provide customers of LearnSmart access to more than 4,000 additional courses, new learning management system functionality, and continued first-class support from a team of eLearning and industry experts. Customers of Vector Solutions brands, RedVector and TargetSolutions, will gain additional access to 500+ quality, video-based courses covering a wealth of new topics.

“The Vector Solutions mission is to change the world through revolutionary technology solutions that save lives, inspire professionals and elevate performance,” said Vector Solutions CEO Jeff Gordon. “With that comes a commitment to growing our business so that we can provide the very best in eLearning and performance support to our customers. I am proud to announce our acquisition of LearnSmart, a company that shares our core values, strives for excellence and brings deep experience in video course design, microlearning, and technology certification solutions.”

LearnSmart’s 1,000+ courses covering IT and security, project management, HR and administrative, workplace safety and business are mobile-optimized and composed of thousands of smaller “lessons.” This format aligns with the Vector Solutions mobile-first strategy, as well as its goal of providing learning access to customers at the exact moment of need, in short bites, to improve operational performance.

“Vector Solutions shares our same level of commitment to education, mobility and performance support,” said LearnSmart President Jay Gandee. “That’s why we are thrilled to add our experiences and expertise and begin our next chapter together. Collectively, we will be able to offer so much more value to clients.”

About Vector Solutions
Vector Solutions sets the standard for excellence in delivering online continuing education, training and performance management solutions to the architecture, engineering and construction (AEC) industries, as well as industrial, public safety and IT fields. Through its brands RedVector, TargetSolutions and LearnSmart, Vector Solutions offers individual courses as well as and large-scale corporate training solutions via a state-of-the-art Learning Management System. With an online library exceeding 5,000 courses authored by more than 200 subject matter experts, Vector Solutions serves professionals and firms across the globe. The recipient of numerous community honors and industry awards, Vector Solutions was founded in 1999 and is headquartered in Tampa, Florida. For more information, call 1 (866) 546-1212 or visit www.Vector-Solutions.com.

New Functionality Allows Platform Managers to Record Multiple Users’ Training from an Assigned Activity

Platform managers with access to Record Completions will now have the ability to submit completions of assigned activities for not only themselves but other members of their crew. This new enhancement enables platform managers to document training for larger groups from an activity already assigned to them, rather than having to find the training assignment inside Record Completions.

tslogo_symbol-color-small“It’s huge for a Company Officer to be able to go into his schedule and add users and record training as complete,” said TargetSolutions Product Specialist Tim Riley. “As we all know, the fewer clicks a Company Officer has to make, the happier he will be. Just like when we put the Record Completions link on the home page, this will eliminate unnecessary clicks and save Company Officers time.”

Activities that have been set to allow for record completions will have an “Add Users” function available when accessed from My Assignments or the Schedule. Only administrators and supervisors with access to Record Completions will see this option.

Once an activity has been submitted as complete, it becomes a record for the platform manager submitting the activity, as well as the users that have been added.

Another key benefit is that platform managers will be able to utilize TargetSolutions’ Save & Assign functionality to ensure consistent documentation of the training has been recorded.

“Quite honestly, where this is most important is in the Facility Training documentation,” Riley said. “A Training Officer can now fill in the objectives and the additional information using Save and Assign for this month’s facility training, and it will be the same entry for everyone.”

To learn more about TargetSolutions’ latest enhancement, please click here or contact us at (800) 840-8048.

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Platform managers with access to Record Completions will now have the ability to submit completions of assigned activities for not only themselves but other members of their crew.

TargetSolutions Meets New York State Department of Health’s Requirements for Online CME Program

Note: This blog was updated on Jan. 16, 2020 to reflect recent changes to requirements by the New York State Department of Health. TargetSolutions currently meets more than 90 percent of the recertification for NYSDOH.

SAN DIEGO – TargetSolutions, a Vector Solutions brand offering the leading EMS and Fire Department training, asset management, and workforce scheduling software, is able to provide Fire and EMS departments in the state of New York with more than 90 percent of their recertification training.

Emergency responders in the state of New York are required to complete 25-60 hours of training every three years depending on the specific profession. Each agency’s approval is left solely to the discretion of the New York State Department of Health. Due to the change in requirements and the inclusion of additional topics, TargetSolutions currently covers more than 90 percent of the current recertification for NYSDOH and anticipates increasing the coverage to 100 percent in 2020.

TargetSolutions features more than 250 hours of accredited online EMS training that is accepted in the state of New York after the training is approved in writing by an EMS Agency’s certified instructor-coordinator. In addition, TargetSolutions is organizationally accredited by the Commission on Accreditation Pre-Hospital Continuing Education. For more information, please contact us at (800) 840-8048.

About TargetSolutions

TargetSolutions, a Vector Solutions brand, delivers award-winning, real-time training and record-keeping solutions to the fire services, emergency medical services, risk pools, cities and municipalities, law enforcement and public works industries. The company provides engaging, accredited online training courses, cutting-edge software applications, and dynamic performance management solutions to help make organizations safer, more capable, and more compliant. For more information, visit www.targetsolutions.com. Follow us on Twitter @TargetSolutions and on Facebook at: www.facebook.com/TargetSolutions.

About Vector Solutions

Vector Solutions, a leader in eLearning and performance support, provides award-winning SaaS solutions for the architecture, engineering, construction (AEC), industrial, facilities management, public safety, IT and education industries. Its brands, RedVector-Convergence Training, TargetSolutions, and SafeSchools, deliver continuing education (CE), training, technology and performance management solutions using the latest innovations in learning and technology to create safer, more capable, more compliant organizations. Its extensive online and mobile learning library offers over 9,000 courses written by over 280 subject matter experts and reaches more than 10 million professionals worldwide. The company was founded in 1999 and is headquartered in Tampa, Florida. For more information, visit www.vectorsolutions.com. Follow us on twitter @VectorPerform and on Facebook at: www.facebook.com/VectorPerformance.

TargetSolutions’ Online Help System Empowers Platform Managers and Users Alike

TargetSolutions’ online help system provides administrators, supervisors, and users with the information they need to maximize the online training management system.

You are never alone when you use TargetSolutions.

tslogo_symbol-color-smallWhether you are a seasoned platform manager of the system or a new user, TargetSolutions’ Client Services team is ready to assist at a moment’s notice. In addition to 24/7 toll-free support and live chat for customers, TargetSolutions offers a robust online help system featuring tips and tricks for utilizing the online training management system.

The web-based portal offers detailed instructions and video tutorials on how to operate the platform. Whether you are an administrator, supervisor, or user, you can bet you will find the answers you need online at http://help.targetsolutions.com.

If a user ever has trouble logging in – or has any other platform-related questions – they can access the interactive live chat feature through the help system and receive the information they need instantaneously. Platform managers can also take advantage of this efficient way to communicate with a TargetSolutions representative, or they can reach out to their dedicated account manager.

At the end of the day, however, the searchable online help portal provides detailed answers to most questions. And it’s just one click away.

“Our help system is packed with frequently asked questions, videos, webinars, and tutorials,” said Client Services Manager Jennifer Jones. “Our representatives are readily available via live chat and by phone to answer user questions.

“Troubleshooting is inevitably going to happen and it’s important that our users feel confident contacting us with any issues that arise during their experience.”

If you have any questions about TargetSolutions’ online help system, please contact us at (800) 840-8048 or via e-mail.

Video Shows Mock Suspension of Firefighter Suspected of Alcohol Abuse

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“Mock Suspension of Firefighter with Alcohol on His Breath,” is a video inside Community Resources that presents a simulated scenario of a respected fire officer being confronted for alcohol abuse

When a decorated fire officer relapses to the addictions of alcohol abuse, what is the outlook for his or her professional career? That’s what this month’s top video inside Community Resources explores.

A scenario is presented in the video, entitled “Mock Suspension of Firefighter with Alcohol on His Breath,” where a fire lieutenant, who is a highly respected employee, finds himself in trouble with his employer after a relapse with alcohol. The fire captain cites the lieutenant’s storied career with the department as the only thing keeping him in contention for his job – but sternly informs him that to hold onto his position he will need to agree to a series of rigorous demands.

The non-negotiable terms: comply with the EAP requirements, enroll in and pay out of pocket expenses – about $6,000 for the Center for Alcoholic Treatment (CAT) program – get involved with the local AA chapter, and share the experiences with his crew.

With a union representative by his side, the lieutenant is faced with deciding not only much he’s dedicated to saving his job, but his health, as well.

The video, produced by the University of Cincinnati’s Fire Science & Emergency Management program, runs just shy of nine minutes and is available inside Community Resources. Six organizations have used this resource, including Columbia River Fire and Rescue, Corona De Tucson Fire Department, and South Charleston Fire Department.

If you have any questions about the Community Resources application, please contact TargetSolutions today at (800) 840-8048. 

Enhanced EMS Continuing Education Course Outlines Heat Illness Emergencies

TargetSolutions’ EMS Heat Illness and Emergencies online training course has undergone a complete revision with new content and multimedia upgrades.

Victims suffering from heat illness require prompt action from first responders, making a knowledgeable skillset in managing heat-related emergencies a must for EMS personnel.

That reality is what makes the recently enhanced EMS Heat Illness and Emergencies training course a trademark lesson in TargetSolutions’ online EMS catalog. The 60-minute continuing education course recently received critical upgrades, including revitalized content, optimized multimedia, and updated interactions.

Featuring 11 learning modules and a 10-question exam, this course explores the full spectrum of heat illness and emergencies. After successfully completing this course, students should be able to:

  • Define and identify various types of heat illnesses including heat stroke, heat cramps, and heat exhaustion
  • Understand the basics of temperature regulation and how heat is gained in heat-related illnesses
  • Analyze management protocols for each type of heat illness

With more than 1,700 people losing their life each year in the U.S. because of heat stroke – per the Centers for Disease Control – this course is vital for emergency responders.

If you have any questions about TargetSolutions’ online training management system for EMS agencies, please contact us at (800) 840-8046.