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Make Sure Credentials Are Completed on Time with TargetSolutions’ Alert Notifications

If you’re responsible for notifying employees every time an important deadline approaches, you know how difficult that task can be. With TargetSolutions’ records and information management system, the process is simplified with alerts that notify administrators, supervisors and users about important deadlines before they expire.
This feature for tracking dates can be found inside TargetSolutions’ one-of-a-kind Manage Credentials application. Alert notifications can be set up to inform key stakeholders of expiring credentials. This reminds the user about the deadline for completing the assignment on time. Alerts also provide platform managers an update that one of their users is approaching a deadline.
Photo of Managing Credential Alerts
Administrators are able to choose what the alerts will say, when the alerts will be sent out, who will receive them, and how they will be sent to the user.
It is important to note that after all requirements have been completed within a credential, alerts will no longer be generated for that user. However, a recently added option allows a one-time notification to be delivered after a user has completed all requirements for a credential. “Requirements are completed” must be selected under “When to Alert” to receive this notice.
TargetSolutions’ records and information management system features unique alert functionality to keep users and platform managers on top of deadlines.
For questions about TargetSolutions’ alert notifications or training management system, contact us today at (800) 840-8048.

10 Ways to Develop Situational Readiness and 10 Mistakes That Will Set Your Organization Back

Blog by Dr. Richard B. Gasaway, CFO, EFO, Fire Chief  (ret.)
The precursor to situational awareness is situational readiness. I define situational readiness as having the ability to anticipate what things need to be in place to be well-prepared for an emergency response; and then, taking the steps necessary to ensure those things are done in advance of the actual response.
What precisely is needed to ensure situational readiness? Here are 10 things that make a good start to the list:
Situational Readiness List
1. Hiring of the right people for the right reasons.
2. Firing the wrong people for the right reasons.
3. Developing a comprehensive program to train supervisors how to be leaders of people.
4. Building a safety culture where egos are kept in check and self-esteem is strengthened by supportive leadership.
5. Ensuring members have all the tools and equipment necessary to ensure success.
6. Ensuring members are thoroughly trained on how to use their tools and equipment.
7. Training members for success using realistic and repetitive evolutions, scenarios and simulations.
8. Ensuring the focus is first, and foremost, on the prevention of emergencies.
9. Evaluating opportunities for self-improvement following each emergency response.
10. Making small, incremental improvements over time. Avoid changing things at a pace that is faster than the organization can sustain.
Situational Non-Readiness List
Now, let’s look at the antithesis list. These are the hallmarks of organizations that are not well-prepared.
1. Hiring the wrong people for the wrong reasons.
2. Keeping poor performers whose attitude and disposition drag everyone down.
3. Doing nothing to train existing or newly promoted supervisors on how to lead people.
4. Allowing the organization to be run by leaders with big egos and low self-esteem.
5. Denying the members the tools and equipment to be successful.
6. Withholding the training on how to effectively use their tools and equipment.
7. Training in unrealistic ways. Taking shortcuts and just going through the motions or doing no training at all.
8. Focusing entirely on suppression/response and ignoring prevention.
9. Ignoring the lessons from mistakes made at emergencies.
10. Making no improvements or trying to make major improvements quickly so the organization is set-up to frustration and failure.
Compare the lists and decide for yourself. Does your organization have situational readiness?
About the Author
Dr. Gasaway is widely considered one of the nation’s leading authorities on situational awareness and the human factors that complicate first responder decision making. In addition to his 30-plus year career in the fire service, including 22 years as a fire chief, Dr. Gasaway has a second passion: Uncovering and applying research in brain science for the benefit of first responders. His website, Situational Awareness Matters (www.SAMatters.com) welcomes 50,000 visitors a month from 156 countries. He can be reached via e-mail at [email protected].

TargetSolutions’ Online Safety Training Course Helps Prevent Fires, Protect Employees

Watch this video to learn more about TargetSolutions’ Fire Prevention Safety course.
According to the U.S. Fire Administration, more than 3,400 Americans die each year in fires and approximately 17,500 are injured. That’s why TargetSolutions’ Fire Prevention Safety course is critical in educating employees about the dangers and reducing risk at your organization’s workplace.
This engaging online safety training course features 11 learning modules and a 10-question exam. If you have any questions about TargetSolutions’ online safety training courses, please contact us today at (800) 840-8048.

TargetSolutions Features Ready-Made Activities for Tracking Training and Compliance

Updated May 2016

There are numerous reasons why TargetSolutions is so valuable. Hundreds of online training courses, including 160 hours of EMS continuing education, a best-in-class LMS for delivering training, and a huge repository of shared content in Community Resources all help make TargetSolutions the leading provider of computer-based training.

But what truly distinguishes the online training system, is its unique, one-of-a-kind recordkeeping tools consisting of ready-made packages for tracking employee training and operational records. ISO Compliance, EMS Recertification and Daily Training Activities are some of the most popular pre-made Platform Solutions.

With that in mind, TargetSolutions is continually working to create new solutions that will make training management more efficient. TargetSolutions has built and uploaded dozens of activities for organizations to schedule, deliver and track with Activities Builder. These activities can be customized, or assigned completely as-is to personnel with the Import Example Activities link inside Activities Builder.

Here is an overview by industry of the newly released activities:

GENERAL INDUSTRY

Accident – Incident Report Form: A ready-made incident reporting form for general liability.

Back Safety Risk Assessment: This assessment is designed to determine the risk of back injury within a department or organization.

Cell Phone Laws Updated: Activity to track changes in cell phone laws.

Confined Space Entry Training: Tracking form for a tailgate meeting on Confined Space Entry.

DPR Basic 1 Hour Course – HSA Integrated Pest Management: Organizations in California can meet the pesticide training requirement by delivering a pre-built custom activity, which features access to Sacramento State University’s training course.

Driver’s License Tracking: A ready-made form for tracking driver’s license information, as well as a scanned copy.

Driving Standards: Review our Organization’s Driving Policy.

Ergonomics Survey: This activity provides personnel with the opportunity to communicate their computer work and related comfort and productivity issues, which are components of ergonomics.

Fitness Survey: This activity provides personnel with an opportunity to review an organization’s fitness program.

General Office Risk Assessment: This assessment is designed to evaluate the risk in general office space.

Haz Com Risk Assessment: Assessment to determine the risk to employees associated with exposure to hazardous chemicals and compliance with DOL guidelines per OSHA 3111.

Inspection of Administrative Area: Inspection form to document inspections in large office suites, areas with multiple cubicles, copy rooms, coffee rooms, and other common work areas.

Makeup Training for Weekly Staff Safety Meeting: This activity can be assigned to an employee who has missed a weekly staff safety meeting.

New Hire Onboarding Solution: Example of a policy compilation for a newly-hired employee.

Tailgate Template: A template for tracking curriculum covered during tailgate meetings.

Playground Inspection: Inspection checklist for a typical playground that we are all familiar with in parks, schools and other public use playgrounds.

Portable Fire Extinguisher Inspection: Checklist for performing monthly fire extinguisher inspections.

Sexual Harassment Policy: An activity to assign and have personnel review an organization’s Sexual Harassment Policy, including a quick quiz.

Swine Flu Training: Review Swine Flu Training Presentation.

Tailgate Template: A template for tracking tailgate meetings and curriculum covered.

Vehicle Pre-Trip Inspection: Inspection report to be filled out prior to operating a passenger car, van, or pick-up truck.

Weekly Staff Safety Meeting: A pre-built form for tracking attendance and topics covered during weekly staff safety meetings.

Welcome Orientation for New Hires: Tracking form for a new hire orientation.

Wellness – The Benefits of Breakfast (Week 1): An activity for an employee to review covering the benefits of a healthy breakfast.

Wellness – All About Whole Grains! (Week 2): An activity for an employee to review covering the benefits of whole grains in their diet.

Wellness – The Benefits of Daily Stretching! (Week 3): An activity with tips on how to safely stretch while at the office.

Wellness – How to Stop Eating After Dinner (Week 4): An activity with tips for not over-eating after dinner.

Wellness Program Challenge (Weeks 1-4): A ready-made activity featuring self-evaluation questions related to wellness that make individual’s more aware of their overall healthiness.

Wellness Tracker (Weeks 1-4): Pre-made form for tracking physical activity.

FIRE SERVICE

ARFF Training: TargetSolutions features a pre-built package of activities, including 11 chapters of the FAA’s ARFF Training DVD and five modules covering First Responder Safety at a Small Aircraft or Helicopter Accident.

Apprentice Firefighter Daily Performance Evaluation: An example of a daily performance evaluation form for a recruit that can be filled out by the recruit’s supervisor and then signed (with e-signature) by the firefighter. This activity is used best with TargetSolutions’ Save & Assign application.

CPF Personal Exposure Reporting: Electronic version of the California PERs exposure reporting form.

Daily SCBA Inspection (Options 1-2): Option 1 is an example of a daily SCBA inspection form and features action-step check offs. Option 2 is an example of a daily SCBA inspection form and requires entries such as PSI and inventory numbers.

Forcible Entry-Inward Swinging Door: This activity is an example of how video and files from Community Resources can easily be delivered.

Hose Testing: Hose testing form that tracks hose size, ID and 250 PSI test results.

Hydrant Testing and Inspection: Hydrant test tracking with coefficient selection and entries for static, pitot and residual pressure.

Kennebeck Court Structure Fire: This is an example of how to deliver a post-incident analysis using Activities Builder.

Narcotics Log: Daily EMS check-off sheet for narcotics that features a Google document example.

NIMS, ICS, IS Training: TargetSolutions features pre-built training activities with content from the FEMA website.

Post-Incident Analysis (Structural): Company level post-incident analysis worksheet.

RT-130: Annual Fire Line Refresher Training: Refresher training to recognize hazards, mitigate risk, maintain safe practices, and reduce accidents and near misses.

S-130 Wildland Firefighter Training: This activity takes students to the NFA site for course completion.

S-290 Intermediate Wildland Fire Behavior: This activity is designed to prepare the prospective fire-line supervisor and undertake safe and effective fire management operations.

Turnout Gear Routine Inspection: Turnout gear inspection with checkoffs for coat, pants, footwear, gloves, helmet and hood inspection points.

Weekly Apparatus Tool Check: Activity to gauge apparatus tools and inventory on a weekly basis.

Weekly SCBA Inspection (Options 1-2): Option 1 provides an example of a weekly SCBA inspection form using entry fields and full inspection procedure. Option 2 shows weekly SCBA inspection forms with action steps for full inspection procedures.

Wildland PPE Inspection: This activity is used to record time spent re-orienting and inspecting Wildland PPE.

LAW ENFORCEMENT

Daily Observation Report: Example of a trainee observation report using Standardized Evaluation Guidelines with a rating scale.

POST Perishable Skills Training (Four-Part Series: Arrest Control & Defensive Tactics, Communication, EVOC, Firearms): A series of four activities for tracking POST-required perishable skills training.

Roll Call Tracking: Use this activity to track attendance and topics covered during daily roll call training.

Smith and Wesson M&P Officer Evaluation: This is an assessment for officers who have evaluated the Smith and Wesson M&P pistol for departmental use. It can be used as a template for other firearm evaluations, as well.

TARGETSOLUTIONS TRAINING VIDEOS

Here are the various training video topics that can be delivered through the Activities Builder: Bulletin Board, Community Resources, Course Library, Create New Assignments, Custom Activity Details Report Using Mail Merge, Generate Reports Overview, Manage Assignments, Notifications Overview, Record Completions Tutorial, Save and Assign Overview, Shift Calendar Tutorial, TargetSolutions Administrative Overview Video, TargetSolutions User Overview Video, Test Builder Tutorial, TS Academy Sessions (1-7), TS Fire Academy (Parts 1-5).

All of these activites are available to be imported inside Activities Builder. For more information, please contact us at (800) 840-8048.

Proper Technique Displayed in Firefighter Training Video for High-Rise Operations

This month’s top resource, ‘High Rise Hose Training,’ has more than 676 views and a max five-star rating.
Proper execution during high-rise operations is critical training for firefighters. This month’s top video inside Community Resources addresses that very issue.
The video posted by Francois Jacquet of Ottawa International Airport Authority in Canada outlines what firefighters need to know during hallway stretch operations. The video states there are three critical takeaways: Making sure the hallway is tenable, having three drop points, and being able to stretch dry hose to the fire. In addition, the video shows proper technique for folding the hose to make sure it is compact for stairway ascension.
Featuring Lt. Mat Rush, the video is the first of a three-part series titled “High Rise Hose Training.” Combined together the three videos have been viewed nearly 1,300 times and are put to use by 11 different clients of TargetSolutions.
Part 2 focuses on safety precautions while preparing to head to the fire floor. “Very good technique, quite helpful,” wrote Reginald Zellous of Fresno Fire Department (Calif.) in the comments section. Part 3 goes even further into stairwell operations, showing proper procedures for managing hose on the stairwell.
“Good reminder of spacing out hose,” wrote Winfred Andrews of Atlanta Fire Department and Ryan D. Gentile of Orange County Fire Rescue (Fla.) wrote, “nice job!”
To view these videos inside Community Resources, please log in to your department’s TargetSolutions site and search “High Rise Hose Training” in Community Resources. If you have any questions, please contact us at (800) 840-8048.

Customize Training Curriculum for Your Employees’ Specific Needs with TargetSolutions’ Learning Tracks

 TargetSolutions’ online safety training system enables you to bundle web-based courses and activities together and create employee-specific “Learning Tracks.”

What Are Learning Tracks?
With TargetSolutions’ one-of-a-kind Manage Credentials application, platform managers can create Learning Tracks that are based upon department or job title. With hundreds of online safety training courses available in TargetSolutions’ course library, it’s not hard to find the right educational path for everyone.

TargetSolutions’ easy-to-use LMS enables easy delivery and tracking of customized Learning Tracks.

Here are some different types of Learning Tracks you can create, schedule and deliver to your employees:
Computer Technicians Fleet Workers Maintenance Workers
Custodians Food Servers & Cooks School Employees (Principals, Teachers, etc.)
Electrical Workers Lab Workers Warehouse Workers

If you have any questions about TargetSolutions’ Learning Tracks or Certified Credentials for risk managers, please contact us today at (800) 840-8048.

About TargetSolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 2,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges.

Track Training at Acquired Structures for ISO with TargetSolutions

Fair to say most training officers would agree training at “acquired structures” is by far the best, most beneficial firefighter training possible. This is due to the realistic environment these valuable training sites provide during fire department training.
Trying to simulate search and rescue or RIT training at a training facility, while vital in their own regard, pales in comparison to actually being in a large office building or nursing home that has been made available to your department.
After completing this training you might wonder, where you should log this extremely valuable training now that ISO no longer requires multi-company or single-company drills? After all, training must be done at a training facility, and clearly “acquired structures” are not training facilities, right?
Well, the answer is quite simple if you are a TargetSolutions client who has been tracking fire department ISO hours: You don’t have to build a new Custom Activity, although you have that option, since all the activities are already built in the form of Company Training. If you are doing live fire in an acquired structure, use Chapter 15’s Fire Control. All your objectives for fire suppression are there and you can provide more detail in the “Additional Information” box. If the training was performing primary, or secondary searches, use Chapter 8’s Rescue and Extrication.
In fact, training at “Acquired Structures” can and will be captured to meet fire department ISO requirements as all of the Company Training activities are being tracked in the “company bucket” with TargetSolutions’ online fire training system. You merely need to determine which aspect of firefighting is the focus of the day’s training.
If you have any questions about TargetSolutions’ ISO tracking tools, please contact us today at (800) 840-8048.
Track Training at Acquired Structures
Fire departments can assign ready-made training assignments that cover ISO Driver Training, ISO Officer Training, ISO Hazmat Training, ISO Company Training and ISO Facilities Training with TargetSolutions’ online fire training system.

 

How to Effectively Cut Padlocks During Forcible-Entry Operations

*Blog Written by Firetown Training Specialist

How to Cut a Padlock Safely

Padlocks are an easy, inexpensive way for property owners to secure access into specific areas. This common type of lock usually secures mounted hasps by connecting and locking two ends of a chain, or by locking out pre-fabricated hardware on an appliance or machine. Though not commonly seen on main entrance or exit doors of businesses or private dwellings, the padlock can be found on storage unit doors, sheds, fence gates, vehicle access bollard posts, and post-indicator valves (PIVs), to name a few locations.

What Tools to Use to Cut Padlocks

Bolt cutters are the common tool of choice for to cut padlocks during forcible-entry. Unfortunately, most padlocks are made of case-hardened steel, which is very strong in comparison to the materials that bolt cutters were intended to cut.

You will find that most of the time, a set of bolt cutters will make the cut, using a big effort, but the damage to the tool after continual use will render it ineffective over time. Take a look at the bolt cutters on your apparatus and notice the large elongated nicks taken out of the cutting edges. Not only can you damage your bolt cutters by cutting padlocks, but you can hinder processes on the fireground.

You probably haven’t been assigned the “bolt cutters” on the fireground when your company rolls up. There is another tool (or set of tools) on the fireground that is frequently found in the hands of multiple firefighters – and that’s a set of “irons.”

Whether you choose a flathead axe or a sledge maul, you can marry it with a Halligan bar – and padlocks will fear you. When a padlock fails or fractures, it usually does so at the latch cut on the shackle, or at the base of the shackle where it swivels down inside. It doesn’t take a tremendous amount of force to fail and can even be accomplished by a single firefighter with a tool in each hand.

Fire Department Training

 

Photos from Firefighter Training for Cutting and Forcing Padlocks

Refer to the photos below during firefighter training for representation on cutting and forcing padlocks.

Irons Method No. 1

Irons Method No. 1:

Place the pike end of the Halligan through the shackle of the lock with the striking portion of the Halligan exposed either from the top or the side. One or two good strikes with your axe or maul on the striking surface, and the lock should fail.

 

 

 

 

 

 

Irons Method No. 2

Irons Method No. 2:

Place the fork end of the Halligan over the shackle of the lock so it is straddled. One or two good strikes with your axe or maul at the base of the fork end, and the lock should fail.

 

 

 

 

 

 

Circular/Rotary Saw Method

Circular/Rotary Saw Method:

Using a set of vice grips and a rotary saw with an abrasive blade, you can capture the padlock at its base to ensure that it does not flap around wildly when the saw contacts the shackle. This can safely be done by securing a leash or piece of webbing to the vice grips and pulling it taunt. Have another firefighter assist with this. However, when operating independently, secure the tension by stepping on the leash/webbing with one foot. Make contact on the shackle of the lock at full throttle and complete your cut.

 

 

Bolt Cutter Method

Bolt Cutter Method:

Bolt cutters are great for cutting fencing, light to medium gauge chain, and other soft metals. When you have the option to cut the chain or padlock used in such a combination, cut the link of chain closest to the padlock using the bolt cutters. This enables the property owner to later use his key to unlock the undamaged padlock and pull the slack from the chain to secure the lock to the next available link.

Remember to always try and have an alternative method to what you think will probably work when conducting forcible-entry operations.

 

 

Firefighter Continuing Education Training

TargetSolutions features more than 450 hours of training for fire departments. Courses are based on the NFPA codes and standards, including NFPA 1001, NFPA 1021 and the NFPA 1500 Series. Courses also cover wildland fire, response to terrorism, and much more.

About the Author

This blog was submitted by Ed Hadfield of Firetown Training Specialist. Hadfield has more than 27 years of fire service experience, rising through the ranks from Firefighter to Division Chief.

Additional 13 Hours of Online Fire Training Courses Approved for Recertification in Florida and Iowa

TargetSolutions’ RT-130: Annual Wildland Fire Safety Refresher is a four-module online fire training course that has recently been approved for recertification in of Florida and Iowa.

Three states with fire recertification training requirements have approved as many as 13 additional hours of online fire training with TargetSolutions. Florida, Texas and Iowa recently accepted several of TargetSolutions’ newest courses, including five hours of valuable NFPA firefighter training.
NFPA 1584 Firefighter Rehabilitation (Modules 1-2) and NFPA 1403 Live Fire Training Evolutions offer a combined five hours of training that can be applied toward fire recertification hours. In Florida, TargetSolutions’ RT-130: Annual Wildland Fire Safety Refresher (Modules 1-4) added another eight hours of newly recognized training. Recently approved courses have been added where applicable to Certified Credentials inside TargetSolutions’ fire department tracking application, Manage Credentials.
“These courses give platform managers more options as they strategize their department’s training for fire recertification purposes,” said Account Manager Ann Gruetzmacher, who works with clients in the Southeast region. “They are very engaging with dynamic interactions and learning features. We’re excited they have been approved for recertification.”
Here is a breakdown of new hours added for clients utilizing customized credentials:
Florida: Three new course titles – NFPA 1584 Firefighter Rehabilitation (two hours in each module), NFPA 1403 Live Fire Training Evolutions (one hour), and RT-130: Annual Wildland Fire Safety Refresher (two hours in each module) – added 13 hours of training for Instructor I, Instructor II and Instructor III. Courses are not approved for the Inspector level.
Texas: The two NFPA courses added five hours for Level I continuing education. The wildland firefighting training course was previously approved. These courses have been added to the following Certified Credentials inside TargetSolutions’ fire department training system: Basic Fire Suppression, Fire Officer I, Fire Officer II, Fire Officer III, Fire Officer IV and Basic Wildland Fire Fighter. Please click here to view TargetSolutions’ fire recertification list for Texas.
Iowa: The three courses (13 total hours) have been approved for recertification and added to the Firefighter I and Firefighter II Certified Credentials. Please click here to view TargetSolutions’ fire recertification list for Iowa.
If you have any questions about course approvals in your state, please contact us at (800) 840-8048.
About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS organizations. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

 

Being Creative with Activities Builder Is the Secret to Maximizing the Powerful Fire Department Tracking Tool

One of the greatest benefits of TargetSolutions’ online fire training system, is the ability to record outside training with Activities Builder. This powerful computer-based training tool enables departments to send out training presentations, videos, SOPs, inspection checks, and more – and gather information from the user. But with a little creativity, Activities Builder can do even more.

One example is to create a custom activity that allows users to request time off. By making this activity “self-assignable,” users can assign it to themselves and then with Reportable Components, gather important information (date requested, number of hours, reason for leave, etc.).
By mandating the activity receive validation, platform managers can approve or deny the request. Once it has been approved, the user can see the activity marked as “complete” under their My History section. If it is denied, the activity will appear on their Schedule and can include an optional note with information on why it was rejected.
At the end of the pay period, platform managers can run an Activity Summary Report to generate a complete list of all approved leave requests during a given time range. What was once a mess of paperwork and e-mail chains is simplified with TargetSolutions’ fire department training software.
The Activities Builder application was created to give organizations the ability to track everything that goes on under the fire station’s roof. If you have any questions about this application, please contact us at (800) 840-8048.