The CAJPA Annual Fall Conference & Training Seminar will be held Sept. 10-13 in Lake Tahoe. If you’re attending, please stop by booth No. 418 and say hello to representatives from TargetSolutions. This conference offers a great opportunity to learn more about TargetSolutions online training management platform.
In fact, this year’s conference is focused on innovation, so if you have any questions on how your organization can more effectively use TargetSolutions powerful loss prevention tools and technology, this is a great opportunity to learn more.
“Every year we are really excited to attend CAJPA,” said Kelly Zielinski, Business Unit Manager for TargetSolutions. “This conference provides a wonderful opportunity to spend time with clients, as well as meet new pools and partners. We love to explain what is new with our training management platform and how it can help organizations reduce risks.”
In addition to the conference, TargetSolutions will also be hosting a hole-in-one contest on Sept. 10 during CAJPA’s Annual Frank James Invitational Golf Tournament.
Well see you on the links! And if you have any questions about TargetSolutions, please contact us today!
The state of Florida recently released its EMS and Fire updated recertification requirements. As a result, clients in the sunshine state may notice TargetSolutions has updated its certified credentials topics to reflect these changes.
For EMS credentials, the state of Florida has eliminated the HIV Awareness requirement and reduced the number of required hours to 30. TargetSolutions has removed the HIV Awareness topic and moved the HIV Awareness course into General Requirements, ensuring users will still get credit for completing it.
The state has also altered its requirements for Fire recertification. Most notably, the recertification hours for the Firesafety Inspector I credential has increased from 40 hours to 54 hours.
Additionally, the Firesafety Inspector I and the Instructor certifications have all changed from a three-year recertification cycle to a four-year recertification cycle.
Please keep in mind, for both the Inspector and Instructor credentials, platform administrators will need to change the expiration dates for their users in order to reflect the cycle change.
If you would like information on how to make these changes to your departments credentials, please check the help system, or contact TargetSolutions today.
The Insurance Services Office (ISO) has made revisions to its Fire Suppression Rating Schedule, including changes to required training for fire departments. Clients managing their ISO requirements through TargetSolutions will need to make adjustments inside the Credentials application to update their departments ISO Training Tracker.
These modifications impact the number of hours needed for ISO-related training topics, making it critical for departments to address their ISO Solution inside the TargetSolutions platform and ensure they are meeting ISO’s new expectations for training compliance.
If you would like detailed instructions on how to implement these changes inside your departments TargetSolutions site, please go to “Browse Administrator Support” inside your platforms Help section and search for “2013 ISO Changes.”
Here is a breakdown of ISO’s new requirements:
Company Training: ISO is now calling for 16 hours per month for a total 192 hours per year. This is a reduction from 20 hours per month and 240 hours per year that were previously required.
Hazardous Materials Training: ISO is now requiring six hours per year, which is up three hours from previous years.
Driver Training: There have been no changes to the number of hours required for this category. Departments are still expected to have personnel complete 12 hours per year.
New Driver Training: ISO has added 20 hours of training to this category. Personnel now are in need of 60 hours per year, up from 40.
Officer Training: The Officer Certification Requirement remains steady at 12 hours per year.
Recruit Training: Personnel, who automatically get credit if their department requires state certification as an employment pre-requisite, are required to complete 240 hours. This number is unaffected by ISO’s recent changes.
Facility Training: This category, referring to training done at a training facility, is no longer called “Training Drills.” Personnel now are required to complete 18 hours per year, which was reduced from 24 hours.
Pre-Planning Review: ISO is now requiring one review per year. In previous years, this was a bi-annual requirement.
ISO’s revisions are now more aligned with NFPA standards, according to TargetSolutions Product Specialist Tim Riley.
“ISO has really done a great job creating a standard that everyone will be able to follow,” said Riley, who was instrumental in the creation of TargetSolutions’ ISO Solution. “It’s important for clients to understand these changes and make the appropriate updates inside the platform. Its pretty straight forward, so clients should have a smooth transition keeping up with ISO’s standards with TargetSolutions.”
With TargetSolutions, departments are able to efficiently assign their personnel with ISO-specific training bundles. After training both online courses and hands-on activities are completed, TargetSolutions one-of-a-kind recordkeeping system automatically tracks completions and generates detailed reports structured perfectly for ISO’s reviewing process.
ISO’s changes were announced earlier this year and are now in effect in most states. For more information specific to your state, please check online at www.isomitigation.com. And if you have any questions about TargetSolutions ISO Training Tracker, please schedule a demo today.
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| With TargetSolutions, fire departments are able to deliver ISO’s new training requirements and track the results. Please click here to learn more about TargetSolutions’ ISO Fire Department Training Tracker. |
About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.
TargetSolutions helped support the Country Cares concert in Prescott, Arizona. The concert raised money for the families of the 19 Granite Mountain Hotshots who lost their lives in the Yarnell Fire.
Country music stars Dierks Bentley, The Band Perry, Randy Houser, and David Nail performed at the concert that raised more than $400,000 dollars for the families. The event included a special bag pipe-intro version of Dierks’ song, “Home,” which was performed by the Rural Metro Pipe and Drum Corp.
TargetSolutions and MES were honored to provide tickets for firefighters and their families from the Prescott area.
“This was really a memorable evening and it was our privilege to support these firefighters and their families,” said Regional Sales Director Phil Coons.
After the Country Cares concert, Coons and Account Manager Colleen Daughton of TargetSolutions attended the Desert Southwest Fire & EMS Expo at the University of Phoenix Stadium in Glendale, Ariz. They were thrilled to have the opportunity to visit with clients during the Expo, Coons said.

Tulsa Fire Department has benefited from the ability to easily distribute customizable material, including EMS continuing education, to its metro agency’s personnel.
Tulsa Fire Department’s impressive history dates back to the turn of the 20th century. The metro-sized department was once a small-time operation that served a community of around 1,000 people. Immense growth in the city’s population has been mirrored by the department’s expansion. Now, with a team of 724 employees, the 30-station department responds to more than 54,000 incidents each year, while serving nearly 400,000 citizens over 201-square miles.
With such a large metro fire department, communication across stations about training was not easy. Gathering large numbers of personnel and booking classrooms for training was unfeasible. The implementation of TargetSolutions in 2007 helped Tulsa’s leadership effectively disseminate training to the entire department.
“The biggest thing that TargetSolutions has done to help us with our training needs is offer an alternative to the classroom,” said Tulsa’s Director of EMS Michael Baker. “We have fire stations all over the city and we have to be able reach our firefighters at any time. TargetSolutions allows us to distribute education rapidly and lets us post our own custom developed content for our personnel and it gives us a great feedback mechanism to monitor it.”
The ability to distribute customizable material has benefitted Tulsa tremendously. TargetSolutions’ powerful online training management system enables departments to reach personnel on their level, at their time and at their pace. This has allowed the department to create online coursework that complements hands-on training in order to make the overall process more effective and efficient.
“We have fire stations all over the city and we have to be able to reach our firefighters at any time. TargetSolutions allows us to distribute education rapidly.”
Michael Baker, Director of EMS, Tulsa Fire Department
“We ask our members to review an online TargetSolutions PowerPoint and video embedded presentation, and take a test afterward to prepare themselves for when they arrive at an in-service or a training event to do the skills portion,” said Baker. “This has allowed us to take something that would normally be two hours long and condense it down into an hour.”
TargetSolutions has the ability to transform a department’s training productivity through engaging online courses, pre-training assignments called custom activities, and post-training tracking capabilities. Some might think web-based training software is too difficult and unpopular with personnel, but Baker believes adapting to technology is easier than you might imagine.
“TargetSolutions offers a great dashboard of performance and its easy to read, the icons are easy to access, and the members generally find their way quite nicely throughout the system,” he said. The system has proven to be beneficial for Tulsa and when it comes to customizing and delivering content, Baker says the department has found TargetSolutions to be “hands above the competition.”
About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS organizations. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.
Blog by Joseph Pronesti
Captain with Elyria Ohio Fire Department
If you work in an older community with TYPE III (ordinary construction) buildings, do you pre-plan those buildings in case of a fire? Typical mixed-use occupancy buildings will usually have some type of mercantile establishment on the ground floor with multiple apartments above on the upper floors. Many smaller departments have these types of buildings in their respective towns they protect. It’s important to think about and train on these career defining fires before they happen.
This article is the first in a two-part series breaking down these types of buildings, so you can effectively game plan before you’re faced with an incident at 3 a.m. on a cold night.
What exactly is Ordinary Construction?
Ordinary construction is a building featuring exterior masonry walls and combustible interior beams or trusses. Although it’s not the most often used building type today, Type III construction has been used a great deal for commercial buildings built in the last 100-plus years. Most of these buildings will be two to at the most four stories in height.
A typical mixed-use ordinary construction building, these two buildings were once separate. They now have interior walls on the second and third floors and house apartments have been removed, making a single continuous structure above the separate businesses on the first floor.
Typical Concerns When Combating a Fire in Mix-Use Ordinary Construction Buildings
While not an all-encompassing list, the following three items should be on an all incident commanders checklist when arriving at a fire in one of these buildings:
1. Life Safety: As shown in the photo above, most ordinary mixed-use buildings will undergo some type of renovation in their lifespan. Large apartments that served 40 or 50 years ago may be divided into several smaller units to meet the needs of a landlord who wants to provide cheap affordable housing. Arriving firefighters can find a plethora of safety hazards, including single-room occupancies, heavy-fire loading of apartments, and run down fire escapes in need of maintenance.
2. Void Spaces: When renovation takes place, void spaces are usually created, allowing for hidden fire travel. These include horizontal voids created by dropped ceilings, and vertical voids through new utility chases. The large open cockloft areas are also a concern for rapid fire spread.
3. Collapse Issues: The age and continuous renovation cycles of these buildings make them prone to rapid fire spread and structural collapse. In today’s economy, many times you will find vacant store fronts and occupied apartments on the upper floors. Don’t be tricked into thinking the entire building is vacant. The best way to determine this is to be familiar with your response area.
This article is not meant to cover everything related to fires in ordinary construction, as the late Francis Brannigan stated: Beware the building the building is your enemy. Firefighters need to have a sound knowledge of building construction. There are many great pieces of literature available for further study. A well respected chief on the east coast once said no one has any business inside a burning building without proper knowledge of building construction and fire spread. I totally agree and it would behoove every firefighter to make this his/her career objective.
Learning to B.A.G. the Fire in Mixed Use Ordinary Constructed Occupancy
There are several well-known acronyms firefighters utilize when sizing up a fire one that will serve you well is B.A.G.where did the fire BEGIN, where is it AT currently, and where is it GOING?
Where did the fire begin? As a rule, the worst-case scenario a firefighter or incident commander can face in these structures is a basement fire. As stated earlier many buildings go through renovations just as upper story walls are removed and single structures are merged together to form larger ones, basements can undergo the same renovations making an underground cockloft, where fire can spread from building to building, taking out an entire block.
A good rule to remember is if you are called for a smell of smoke in an ordinary constructed building in a continuous block of similar type buildings, and cannot find anything, check surrounding buildings especially the basements.
Accessing the basement can be difficult under smoke and heat conditions. The hazards can be tremendous to firefighters crawling over top of a raging basement fire. Many of the store fronts on the ground floor will have multiple basement entrances, especially if there is a service alley to the rear of the structure.
Many basements will have an exterior entrance which will make for a much more effective attack on a basement fire.
Basements in continuous ordinary construction occupancies could be interconnected. This photo shows a flimsy piece of wood paneling covering an opening between two basements.
Missing or damaged tiles on this basement ceiling will severely expose the first floor rafters in the event of a basement fire.
The left half of this image shows an interior shot of the exterior basement door. After you force these doors you are faced with another fortified door. These are two common security obstacles you may face. The key is to get into your buildings prior to the fire and see what you will face when the fire call comes in.
A first floor fire will cause just as many headaches as a basement fire with the lone exception of easier access to the building. This by no means eliminates hazards to occupants above the fire in living areas. When confronted with a working fire on the first floor with apartments above, consider using a big line. The power of the 2 -inch hand line with a 1 -inch tip will put out a ton of fire in a short period of time. Many small departments say the 2 -inch line is too manpower intensive, but that is an excuse. Those departments need to train on its deployment. There are a ton of excellent training websites available to help your department train.
Consideration should even be given to pairing up companies to get the big line in service. Remember, once you get water on the fire things should get better. Even if taking the second engine away from another assignment, such as a backup line to assist in stretching the original 2 -inch attack line may pay dividends to those whose lives are in peril above the fire.
Be aware that just as in modern strip malls, the rear of the ordinary mixed-use will probably be heavily fortified. Regardless, these must be opened up for safety of interior crews. This particular building has a locked gate on the interior side of the rear door.
Editor’s Note: In second part of this two-part series, we will look at fires on the upper floors of these buildings. If you have any questions for the author, contact TargetSolutions at [email protected].
About the Author
Joe Pronesti is a 24-year veteran of the Elyria Ohio Fire Department. He currently serves as a shift captain. He is a certified fire instructor and teaches at the Cuyahoga Community College Fire Academy near Cleveland. He is also a graduate of the Ohio Fire Chiefs Executive Fire Officer Program Class VI.
TargetSolutions ISO Training Tracker Allows for a Broad Variety of Functions, Condensed into a Central Reporting and Tracking System.
One of the most challenging times for training officers and fire administration officials comes when an Insurance Services Office (ISO) review is looming on the horizon. The ritual of the gathering-of-the-records begins, followed shortly thereafter by the intensive effort required to prepare the records, including those that need to be located or redone.
The end result is often hundreds of hours worth of personnel time.In the past, these have mostly been manual processes, but lets take a minute to talk about a relatively new solution that can automate the reporting of ISO requirements, as well as the delivery, tracking, and accountability of training required for various classes of personnel within ISO’s standards: TargetSolutions’ ISO Training Tracker. The primary component of this system, and the heart of the improvement it brings about, is the ISO Training Tracker. More than just the name implies, this application allows for a broad variety of functions, condensed into a central reporting and tracking system.
The ISO Training Tracker pulls together credentials, “tagging” capabilities (where training courses, also delivered and tracked by the TargetSolutions suite, can be marked as meeting compliance for a given standard), and “custom activities” (trackable assignments built specifically for a particular agencys requirements using the powerful built-in course creation tool), the ISO Training Tracker allows for at-a-glance updates on demand at any time.
The system also includes many ready-made training assignments covering ISO Driver Training, ISO Officer Training, ISO Hazmat Training, ISO Company Training and ISO Facilities Training.
Training requirements, arranged into convenient “buckets” (online training courses, combined with customized, instructor-led and drill-yard training activities) that were designed from the get-go to meet ISO requirements for each class.Assigning and tracking this training to your members is simple and intuitive, cutting down on the time and effort required to get “butts in seats” in terms of your contact hours for training.
With custom reporting capabilities, when the time comes to present your agency for certification or recertification, pulling together all of your records is as simple as a few clicks of the mouse. The Training Tracker also has reports created strictly for ISO requirements that are built-in.This helps to ensure a seamless audit, with much less time (if any) spent looking for additional required records during the process.And, since the training assignments are already available to assign to your members and have been constructed specifically for ISO compliance, you wont have to worry if your educational contact hours meet the necessary criterion for approval.
By bringing together an intuitive, user-friendly interface for both administrators and personnel alike, TargetSolutions Records Management System and Learning Management System, with the built-in powerful ISO Training Tracker, can streamline your training and records management expenses, ensuring high-quality, consistent training that can be brought to your personnel wherever and whenever they have time. This enables your agency to spend more of its time, budget, and personnel hours on the primary mission of serving the citizens of your community.
Free Trial Now Available!
Are you interested in test driving the industrys leading online training and records management system? If so, TargetSolutions is offering a free trial to FireRescue1s readers.
If you would like more information about how TargetSolutions can help your department, please click here.
About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS organizations. These solutions enable organizations to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.
There are reportedly more than 11,000 charges of sexual harassment each year. The impact of these claims can be devastating, not just on the victim, but on lost work time and legal damages.
In fact, the U.S. Department of Labor estimates more than $1 billion is lost each year due to sexual harassment. For public entities, these incidents can be crippling.
That’s why TargetSolutions is a must-have risk management tool. Sexual harassment courses are built to help prevent costly incidents from ever happening. TargetSolutions offers more than 1,000 online training courses, including Sexual Harassment Awareness, Sexual Harassment for Supervisors and California AB 1825.
Organizations that are required by law to have all supervisors complete a two-hour sexual harassment course every two years can satisfy that requirement through TargetSolutions. In fact, as of July 2013, these sexual harassment courses have been taken more than 80,000 times by our clients.
Your organization can combine training with TargetSolutions’ pre-built Sexual Harassment Policy, which can be delivered electronically, requiring an e-signature and then tracked for recordkeeping purposes. With TargetSolutions, you’re able to ensure everyone in your organization understands the ramifications of sexual harassment.
If you have any questions about incorporating TargetSolutions’ Sexual Harassment Solution into your training program, please contact us today at (800) 840-8048.
School district staff members often find themselves with a large amount of confidential information at their fingertips, especially when it comes to students. Since confidential information is often sensitive and needs to remain private, it is critical school district staff members know how to handle this type of information in order to protect students privacy and avoid violations. With this in mind, the Family Educational Rights and Privacy Act (FERPA) was instituted.
Earlier this month, TargetSolutions released FERPA: Protecting Student Privacy, which covers all aspects of FERPA, including the type of private information it pertains to and special exceptions to the law.
“Due to the amount of requests from risk pool clients for this type of course, in addition to the government creating an act based on protection of student privacy, we felt compelled to build a course that would help protect our clients from privacy related lawsuits,” said TargetSolutions Content Architect Jeremy Lynch.
This concise, interactive course provides an overview of FERPA and breaks down the law into case studies and lessons that cover common complaints, violations, and exceptions. Most importantly, the course covers how to get the right information out to the agencies that need it during emergency situations, while still protecting students privacy.
If you have any questions about this or any other course in TargetSolutions online training catalog, please contact us today!








