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Platform Release Announcement: Enhancements to Tags and Supervisor Rights

TargetSolutions’ online training management system undergoes frequent enhancements to help agencies simplify training and streamline operations management. These platform improvements are driven by client feedback. By focusing on the user’s experience, TargetSolutions can create practical, effective change for organizations.

This latest platform enhancement upgrades tag management to give agencies more control over categorizing activities, courses, and now, credentials. Learn how these platform updates can improve processes at your agency.

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TargetSolutions’ Dynamic New Employee Scheduling Software Meets Canada’s Data Compliance Requirements, Now Available for Public Safety Agencies

TargetSolutions Scheduling™ Meets Canada Data Compliance Requirements

SAN DIEGO – TargetSolutions, a Vector Solutions brand providing the leading computer-based training and operations management applications for public safety agencies, announced today its new workforce management software is available for public safety agencies in Canada.

TargetSolutions Scheduling™ powered by CrewSense is supported by AWS infrastructure technology, which allows Vector Solutions to store Canadian customers’ data locally in the Canada Region. Canadian organizations using the scheduling system will benefit from network architecture built to meet Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

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Recorded Webinar: How to Simplify Scheduling, Callbacks and Other Essential Workforce Management Tasks

workforce management system

TargetSolutions’ online training management system is utilized by thousands of agencies across the country to streamline training management. Now, that powerful software is connected to TargetSolutions’ new platform for employee scheduling and resource management.

TargetSolutions Scheduling™ powered by CrewSense simplifies how departments schedule employees, manage callbacks, process time-off requests and much more. To learn more about this powerful system, please download the recorded webinar for an in-depth overview of the program’s capabilities.

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Top Benefits of a Firefighter Scheduling App

Benefits of firefighter scheduling app, firefighter scheduling appFire rescue agencies need a trustworthy solution for tracking hiring, overtime and scheduling. With the unpredictability of this industry, fire agencies need the ability to quickly execute callbacks, manage overtime and more. Leading firefighter technologies, such as TargetSolutions Scheduling™ by CrewSense, provide more reliable, cloud-based solutions for these daily scheduling challenges faced by fire and rescue agencies.

The following are some of the leading benefits a firefighter scheduling app offers.

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New Anti-Harassment Training in Compliance with California SB 1343

By Jan. 1, 2020, all employers in California with five or more employees will be required to provide at least two hours of interactive training regarding sexual harassment to all supervisory employees and one hour for all non-supervisory employees. According to SB 1343, this must be accomplished within six months of their assumption of a position.

To meet these mandates, TargetSolutions is releasing two all-new courses for the prevention of harassment, discrimination and retaliation in the workplace. Anti-Harassment Training for All Employees – California (SB1343) is a one-hour long course for general employees and Anti-Harassment Training for Supervisors and Managers – California (SB1343/AB1825) is a two-hour course for supervisory personnel.

These video-driven courses engage individuals with practical lessons and comply with California policies and laws regarding discrimination and harassment. Also covered in these courses is the complaint process and how to contact the Department of Fair Employment and Housing (DFEH) to file a complaint.

Learn more about these new anti-harassment training courses:

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National Safety Month 2019: Training for Safety at Work

Every June is National Safety Month. This time of year promotes awareness and safety strategies to prevent leading causes of injuries and death in the workplace. Each week focuses on a different source of risk for the work environment and offers tips for improving safety in your organization.

TargetSolutions is recognizing this month by highlighting key safety and compliance training courses related to the themes of National Safety Month 2019. These online courses are designed to help reduce risk for the thousands of agencies using TargetSolutions’ dynamic training and operations management system.

The weekly themes for National Safety Month 2019 have been broken down accordingly:

  • Week 1: Hazard Recognition
  • Week 2: Slips, Trips and Falls
  • Week 3: Fatigue
  • Week 4: Impairment

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New EMS Continuing Education Training: EMS Grey Area Calls

In the prehospital setting, not every patient presents in the same uniform textbook manner. They may not necessarily follow the prescribed rules of “patient presentation.” This “grey area” drives the discussion in TargetSolutions’ all-new course for EMS continuing education: EMS Grey Area Calls.

EMS Grey Area Calls utilizes evidence-based research and up-to-date data to help bring confidence in forming a solid clinical impression from a previous grey-area patient during the first impression and assessments that follow. Through video-based lessons and an on-screen presenter, this course offers insight into many aspects of fire rescue and EMS encounters.

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New Special Education Training for Student and Paraeducator Safety

TargetSolutions’ engaging training catalog for school districts is designed to help education professionals ensure a safe and productive learning environment for students. Completed this year, TargetSolutions’ special education series consists of 16 engaging, video-driven courses that focus on the unique challenges paraeducators face when working with students with special needs.

This latest release of six new special education courses completes this series. Previous special education training courses addressed topics such as understanding inclusion and student behaviors and transporting students with special needs.

Courses included in this round of releases offer the following titles:

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TargetSolutions Platform Enhancement: Subscribing to Forum Topics

Subscribing to TargetSolutions ForumsSharing and discussing training with peers allows personnel to engage with learning material and improve their knowledge. TargetSolutions’ Forum provides a password-protected, online location to foster these types of discussions, solicit feedback, and give users the ability to trade ideas with one another.

Updates to this feature in the TargetSolutions platform now enable users to subscribe to forum topics and administrators can receive notifications when a new forum topic is made. These enhancements help departments utilize the full benefits of the forum functionality and centralize communication.

For a step-by-step overview of how to subscribe to forums, check out this article in the TargetSolutions Help Center.

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Fire Department Callbacks: How Does Your Department Ensure Coverage?

TargetSolutions Scheduling™ for Fire Department Callbacks

When an emergency strikes, the public isn’t thinking about their fire department’s shift staffing levels. They are expecting a timely response from firefighters and EMS personnel to perform life-saving procedures or prevent property loss. Unfortunately, the challenges of ensuring adequate coverage in public safety can be lost on those who do not experience it day in day out. However, both public safety personnel and community members are feeling its impact.

Understaffed fire departments are a major problem experienced by agencies across the country. As fire service leaders advocate for more hiring and more personnel per shift, how are stations filling gaps in staffing? They’re relying on mutual aid partners and performing fire department callbacks.

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