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| TargetSolutions expanded options for assignment notifications so platform administrators can utilize automated emails to streamline the management of training progress. |
As a TargetSolutions client, you input contributes to continuous, meaningful platform enhancements that improve user experience and simplify training management.
To help platform managers streamline the process of notifying users of new or overdue assignments, this round of enhancements focuses on assignment notifications.
During the 2018 Vector Solutions Client Summit, TargetSolutions clients were asked about their experiences with the dynamic training platform and how it serves as “pre-training” before hands-on exercises.
Representatives from agencies across the country came together in Clearwater Beach, Florida for Vector Solutions‘ annual Client Summit. Over the course of three days, leaders from backgrounds in firefighting, training and administration discussed best practices for online training management and exciting developments in eLearning.
During the summit, TargetSolutions users were asked about their experiences with the dynamic training platform. Covering topics such as records management, ISO audits, and customer service, clients praised TargetSolutions’ invaluable features for ensuring personnel are compliant with federal and local mandates and can perform in the field.
In this interview, training officers, safety managers, and chiefs emphasized their ability to prepare personnel for hands-on training in the drill-yard by using TargetSolutions to assign “pre-training” content:
TargetSolutions’ powerful tracking and records management capabilities help departments stay ahead of annual training mandates and ensure personnel are up-to-date on their skillsets. To consolidate crucial training hours for departments in New York, TargetSolutions custom-built 3 credentials written to state-specific mandates for both career and volunteer firefighters.
These credential templates provide a base for everything New York fire departments track to comply with state standards. In addition to containing TargetSolutions courses and activities, you can add your own department’s content to supplement necessary training credits.
Rather than individually looking up users’ training hours and potentially finding they have not completed all parts of their training, these credentials make it simple to track training, measure progress towards completion and run reports to prove compliance. Best of all, these auto-renewing credentials require little maintenance and allow you to begin training for the new year instantly.
Here is a breakdown of the 3 credentials for New York and the value they add to your department:
Thousands of agencies manage training and compliance with TargetSolutions’ unrivaled computer-based technology. Now, that innovation connects to the all-new TargetSolutions Check It™ operations management software – a dynamic application for mobile truck and equipment inspections.
Now accessible in the Google Play app store on any Android device (as well as in the Apple store on any iOS device), the TargetSolutions Check It™ mobile application is a operations management tool that streamlines routine maintenance checks for apparatuses, tools, medical supplies, drugs and other inventory items.
Blog by Benjamin Martin
I hate to admit it, but unfortunately, as a leader, I know what the words “I don’t trust you” sound like. Perhaps the most frustrating part for me at the time I heard this, was that I didn’t know exactly what I did to earn this statement from the individual. I spent countless hours second-guessing myself, asking for other’s opinions and trying to find a way to reconnect with this person to get us back on track.
Worse yet, with each day, the distance between us seemed to grow larger and increasingly polarized our team. Our duty as leaders demands that we hold these types of events in private on behalf of the employee while we work through them – even if that person is willing to share their version of events. I heard things about myself that didn’t even remotely resemble what was happening and watched as previously healthy relationships suffered.
| TargetSolutions redesigned the Equipment feature in the TargetSolutions Check It™ application for easier management of equipment items and more customizable settings. |
The TargetSolutions Check It™ application simplifies routine truck and equipment checks for departments with powerful mobile technology and features that integrate into the TargetSolutions platform.
Since the release of the TargetSolutions Check It™ operations management software, TargetSolutions has already implemented meaningful enhancements to improve user experience and make processes more efficient. This round of updates, and upcoming updates, focus on streamlining asset and inventory management.
The equipment feature in the application was revamped to provide personnel a better overview of equipment pools and individual items within pools. With these new changes, users can more easily access asset information and further customize how equipment is organized.
TargetSolutions is dedicated to consistently improving user experience in its online training and records management system. Frequent, relevant enhancements are developed according to client feedback and are designed to simplify highly utilized features in the platform.
Developments in 2018 have focused on refining functionalities for administrators to streamline user management and provide greater flexibility within the platform.
“We take customer feedback very seriously,” said TargetSolutions’ Associate Product Manager Troy McEneaney. “With our latest releases we took that feedback and built self-service tools that give platform managers the ability to configure their site in new ways.”
June is National Safety Month, so TargetSolutions has put together some of the most common workplace safety concerns and prevention methods.
The U.S. Department of Labor reports that in 2016, an average of 14 workers were killed while on the job each day. Many more were seriously injured. While no one wants to see their employees get injured, it can also cost agencies money and penalties.
Most workplace accidents and injuries are preventable if you follow some sensible precautions and conform to OSHA compliance training standards. Here are some of the most common workplace safety concerns of which you should always be aware.
| TargetSolutions revised 5 highly utilized courses in the NFPA 1001 series with upgraded content, video-driven modules and an on-screen instructor to increase engagement and improve performance. |
NFPA 1001 outlines the essential qualifications for firefighters to effectively and safely perform necessary duties on the job. To meet this standard, TargetSolutions’ online firefighter training course catalog has a complete NFPA 1001 series for Firefighter I & II awareness and refresher level courses.
For an optimized learning experience, TargetSolutions updated some of the most highly utilized courses in this series with upgraded content, video-driven modules and an on-screen instructor.
Jessica Martinez became a client services representative at TargetSolutions in January of this year. Originally from Vallejo, Calif. in the San Francisco Bay Area, Jessica still appreciates the few overcast days in sunny San Diego.
